Arlington Health And Rehabilitation

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Arlington Health And Rehabilitation

620 South Hazel Street, Arlington, WA 98223

For more information about senior living options: (844) 490-3973

3.3 from 21 reviews
5 stars
11
4 stars
0
3 stars
2
2 stars
1
1 stars
7

Skilled Nursing Facility

Overall Review of Arlington Health And Rehabilitation

Pros

  • pro The physical therapy department is outstanding and works hard to compensate for other areas.
  • pro The staff are engaging, caring, and professional, with many recommending the facility for short-term care.
  • pro Hospice care is well-coordinated, with consistently kind, understanding, and hardworking team members.
  • pro Residents are treated very well, with staff who are extremely helpful and responsive during visits.
  • pro Nurses, aides, cleaning crews, and support staff are described as kind, gentle, attentive, and dedicated.
  • pro The facility is clean and well-maintained, with recent remodeling and pleasant updates.
  • pro The team cares about each person and often presents a cheerful, welcoming demeanor while providing care.

Cons

  • pro The facility frequently runs out of essential medications.
  • pro CNAs are unprofessional, frequently scream at residents, and display poor temper.
  • pro There are no cameras on the property, raising safety and accountability concerns.
  • pro Nurses are described as high-strung, nasty, and mean toward residents.
  • pro The food is incredibly awful and often inedible, forcing residents to spend their own money on nourishment.
  • pro Staff solicit cash from residents for various things, making the place feel sketchy.
  • pro Night staff do not respond promptly to call lights, leaving residents without help.
  • pro Residents are sometimes left waiting for assistance for 15 minutes or more.
  • pro Some care practices are questionable, including overmedicating and neglect of rehabilitation.
  • pro Social workers are accused of lying or misrepresenting needs.

Review

A wide range of experiences colors the portrait of this facility, from deeply troubling to surprisingly positive. Several reviewers lived there for extended periods, with one staying nearly seven months and another receiving hospice care for a time. Across these accounts, the common thread is inconsistency: some departments and individual caregivers show real competence and compassion, while others fall woefully short, leaving residents and their families frustrated, anxious, or outright angry. The overall impression is of a place where good intent battles systemic gaps, and where the experience of care can swing dramatically from day to day.

Medication management emerges as perhaps the most persistent and upsetting issue for many residents and their families. A number of reviewers allege that essential medications were routinely out of stock or unavailable, sometimes with nurses who seemed overwhelmed or unresponsive. Night shifts in particular are described as problematic, with call lights ignored or answered only after repeated alarms and even screams. The impact of these gaps extends beyond discomfort; one reviewer described a reliance on personal funds to obtain necessary nourishment and care because the facility's resources did not consistently meet basic needs. The sense of vulnerability is compounded by reports of an aging, highly dependent population and a perception that some staff struggle to maintain composure in high-pressure moments.

Food quality and overall nourishment also draw strong reactions. Some residents and families report meals that are unpalatable or even inedible, while others note moments of improvement or excellent meals. The variability is striking: one reviewer praises "fantastic" food, while others describe meals as insufficient or unsatisfactory. In at least one case, independence and dignity around meals intersect with broader concerns about caregiver attentiveness and support, highlighting how small daily interactions can significantly affect a resident's lived experience.

Against these concerns, several reviewers offer glimmers of positivity, particularly in specialized therapeutic services and certain staff members. The physical therapy department is singled out as outstanding, with therapists who work hard to help patients regain mobility and function. Some nurses are described as dedicated, and there is broad appreciation for staff who maintain professional standards, offer kindness, and bring a sense of steadiness to the care environment. In a few accounts, this positive energy is sustained by teams that coordinate closely with hospice services, social workers, and cleaning staff, suggesting that the facility has the capacity to deliver excellent, person-centered care when the right people and processes align.

Hospice care experiences present perhaps the most uplifting contrasts to the broader criticisms. One reviewer recounts a father who was placed there with hospice, detailing continuous check-ins, efforts to keep him clean and comfortable, and a cohesive, compassionate approach from "every single person" they interacted with. The care team is described as kind, understanding, and hard-working, with touchpoints across billing, social work, cleaning, and direct caregiving that felt thoughtful and human. These testimonials paint a picture of a center capable of delivering extraordinary, patient-centered support when resources and coordination align with the patient's needs.

Longer-term residents and their families also share mixed but more consistently positive observations about staff and atmosphere. A mother staying at the facility for three years is described as being treated well, with helpful staff and responsive visits. Another family member notes impressive care for a parent recovering from a broken hip and repeatedly emphasizes the professionalism, kindness, and warmth of the team, including praise for the food in that moment. In some reviews, the overall feel of the place is improved by visible remodeling, updated facilities, and a reduction in odors, which contribute to a more comfortable and welcoming environment for residents and visitors.

Yet even as some reviewers highlight care, the facility is not without glaring red flags. One reviewer warns that cash exchanges have occurred and advises keeping careful track of any financial requests, painting a picture of a culture that can feel sketchy or coercive. Others describe nights filled with distress: noisy wards, unresponsive night staff, and patients left in difficult situations without timely assistance. There are accounts of roommates in challenging conditions - one note about a roommate who cannot easily see the door, and another about a resident with dementia being left in a bathroom for extended periods - and troubling reports of social workers not following through on promises or misrepresenting what help was available. The tone in these passages is urgent and cautionary: safety, dignity, and timely assistance are repeatedly flagged as essential needs that are not consistently met.

A final, stark thread runs through several reviews: the tension between a well-intentioned, caring culture and a system that sometimes fails vulnerable residents on basic operational levels. Some reviewers feel that the team at Arlington genuinely cares and can be kind, patient, and effective, especially in compassionate or rehabilitative moments. Others describe a facility where patients are left waiting for care, where medication and basic needs are not reliably met, and where the emotional climate can turn tense or punitive. Taken together, the reviews illuminate a complex reality: with strong pockets of excellence in therapy, hospice coordination, and certain caregiving staff, but with persistent, sometimes dangerous gaps in medication management, responsiveness, and daily living supports. Families navigating this facility are left weighing hopeful glimpses of quality care against persistent concerns about safety, consistency, and trust.

Features

Housing

  • 76 resident community capacity 76 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Arlington Health And Rehabilitation in Arlington, WA is a well-equipped assisted living community that offers a range of amenities and care services to meet the needs of its residents.

The community boasts several amenities to enhance the quality of life for its residents. These include a beauty salon, where residents can pamper themselves and maintain their appearance. Cable or satellite TV is available for entertainment purposes, keeping residents connected to their favorite shows and news programs. Community operated transportation is provided for outings and errands, ensuring that residents can easily access the local area. A computer center allows residents to stay connected digitally with friends and family, while a fitness room promotes physical activity and overall well-being. The facility is fully furnished, taking away the hassle of moving furniture for new residents. A gaming room provides opportunities for social interaction and friendly competition. Outdoor space and gardens allow residents to enjoy nature and fresh air. Housekeeping services are provided to ensure that living spaces are kept clean and tidy. Each resident has access to a private bathroom for convenience and privacy. The dining room offers restaurant-style dining with nutritious meals prepared on-site by trained staff. A small library provides reading materials for relaxation and intellectual stimulation, while telephone services keep residents connected with loved ones. Wi-Fi/high-speed internet is available throughout the facility so that residents can stay connected online.

Care services at Arlington Health And Rehabilitation include 24-hour call system to ensure help is always readily available when needed, as well as 24-hour supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members who prioritize resident comfort and safety. Special dietary restrictions such as diabetes diets are accommodated by offering appropriate meal options prepared by skilled culinary professionals on-site. Medication management ensures that residents take their medications correctly and safely under the guidance of qualified healthcare professionals.

The community also offers various activities to promote socialization, fitness, mental wellness, and overall happiness. Concierge services are available to assist residents with various needs and requests. Fitness programs are offered for those who want to maintain or improve their physical fitness levels. Planned day trips provide opportunities for residents to explore the local area and enjoy outings. Resident-run activities empower residents to take charge of planning events and activities that they find enjoyable. Scheduled daily activities ensure that residents have access to a diverse range of entertainment options.

Additionally, Arlington Health And Rehabilitation is conveniently located near 3 parks, 6 pharmacies, 17 physicians, and 4 restaurants, making it easy for residents to access additional amenities and services in the surrounding community.

Overall, Arlington Health And Rehabilitation provides a comprehensive assisted living experience with a wide range of amenities, care services, dining options, activities, and convenient access to essential resources in the local area.

Nearby Places of Interest

Pharmacies

  • Safeway Pharmacy (0.3 miles)
  • Cascade Medical Center Pharmacy (0.5 miles)
  • Arlington Pharmacy (0.8 miles)
  • Walmart Pharmacy (3.2 miles)
  • Rite Aid (3.4 miles)
  • Target Pharmacy (3.9 miles)
  • Quilceda Pharmacy (7.5 miles)

Physicians

  • Arlington Family Medicine (0.5 miles)
  • Gary K Johnson MD (0.5 miles)
  • Cascade Ear Nose and Throat (0.5 miles)
  • Advanced Orthopaedic Institute (0.5 miles)
  • Whitehorse Family Medicine (0.6 miles)
  • Advanced Orthopaedic Institute (0.6 miles)
  • Skagit Regional Health - Arlington Pediatrics (0.6 miles)

Restaurants

  • Nutty's Junkyard Grill (0.6 miles)
  • Angel Of The Winds Casino Resort (3.2 miles)
  • Denny's (3.3 miles)
  • Boston's Restaurant & Sports Bar (3.8 miles)
  • Chan Thai Restaurant (6.3 miles)
  • Popeyes Louisiana Kitchen (6.4 miles)
  • Carl's Jr. (6.5 miles)

Parks

  • Haller Bridge Park (1.1 miles)
  • Twin Rivers Park (1.2 miles)
  • Strawberry Fields Dog Park (4.1 miles)
  • Lake Goodwin Community Park (8 miles)
  • Wenberg County Park (8 miles)
  • Youth Peace Park (8.4 miles)
  • Jennings Memorial Park (8.9 miles)

Places of Worship

  • Marysville Gospel Hall (6.2 miles)
  • Tsubaki Kanagara Shrine (9.8 miles)
  • Warm Beach Fall Retreats (10.1 miles)

Cafes

  • Starbucks (6.4 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (7.7 miles)
  • 88th Street Espresso (8 miles)
  • Starbucks (8 miles)
  • Bigfoot Java (8.1 miles)
  • Dutch Bros Coffee (8.8 miles)

Theaters

  • Regal Marysville (7.4 miles)

Hospitals

  • Providence Health & Services (12.9 miles)
  • Providence Cymbaluk Tower (13.4 miles)
  • Diagnostic Imaging Services at Providence Regional Medical Center (13.4 miles)
  • Providence Regional Medical Center Everett (13.4 miles)

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