Princess Anne Health & Rehabilitation Center

Pros

• The staff were so friendly and accommodating.
• The therapists in the PT & OT department do an amazing job.
• The daytime staff exceeds expectations and provides excellent care.
• The nursing staff ensures each patient is well taken care of.
• The facility is clean and kept in good repair.
• The physical therapists and personal therapists are fantastic and work with the needs of each patient.
• The rooms are nice, clean, and roomy.
• The dining room is beautiful, nice, and clean.
• They have some good med techs who provide great care.
• There is more staff present than in similar facilities, which is impressive.

Cons

• The physician assistant's negligence could have cost my father his life.
• This place is a nightmare and should be shut down until they have enough caring staff to take care of patients, especially on the night shift.
• The staff ignores simple requests for patients and there is a lack of care and communication.
• The facility was not equipped to handle patients with dementia and was always short-staffed.
• The staff did little to help the patient who had pneumonia and allowed her to lay in bed for days without proper care.
• The administration staff is terrible and has a bad attitude, making it difficult for patients to receive appropriate care.
• They ended the patient's care without valid medical reasons, despite their insistence that she needed further medical help.
• This facility is a money-driven place with an attractive facade, lacking in genuine care for their patients.

Review

Princess Anne Health & Rehabilitation Center has received contrasting reviews from former patients and their families. While some have expressed deep disappointment with the level of care and negligence they witnessed, others have praised the staff for being attentive and accommodating.

One individual recounts a harrowing experience at the facility, stating that their father did not receive sufficient care from the Physician Assistant or the attending Physician. They were never able to speak with the attending Physician and were told that video chats were the norm. The review also mentions rude and unprofessional behavior from the Physician Assistant, who spoke about patients and family members in front of visitors. However, they do acknowledge that a few nurses provided good care despite being overworked due to understaffing.

Another reviewer states that they have been impressed with the staff at Princess Anne Health & Rehabilitation Center. They describe them as kind, responsive, and more present than in other similar facilities. This positive review suggests that some individuals may have had different experiences depending on their interactions with staff members.

A third review highlights issues related to response times and lack of assistance during nighttime hours. The reviewer mentions waiting a long time for help after pressing the call bell and recounts an incident where they were told by a night shift staff member to go in their diaper instead of receiving immediate assistance. They criticize both understaffing issues and noncompliance with medical instructions by certain staff members.

The same review also acknowledges good experiences with therapists, RNs, and managers who were deemed very accommodating. Despite issues raised about staffing shortages, it is clear that specific individuals within these departments created positive experiences for this reviewer.

Another negative review emphasizes recurring problems at night when patients struggled to receive necessary care. The reviewer claims that night staff showed indifference towards patients and seemed more concerned with completing their shifts rather than providing proper care. The inadequacy of phone service is also mentioned as well as difficulty getting morning medications on time.

Positive aspects mentioned in various reviews include well-maintained rooms and an acceptable physical therapy department. Another review praises the excellent staff, who are described as extremely caring and professional. They emphasize cleanliness and commend the nursing staff and therapists for ensuring patient well-being.

However, several negative reviews discuss serious issues regarding medical care. One reviewer describes their mother being asked to leave the facility because she did not participate in physical therapy. Upon arrival to take their mother home, they found her lying in a diaper covered in fecal matter. She was then admitted to a hospital with sepsis and a broken back, raising concerns about the facility's medical clearance process.

Another individual expresses regret for sending their family member to Princess Anne Health & Rehabilitation Center due to inadequate care and negligence resulting in various health complications. They were dissatisfied with doctors dismissing their concerns, delays in providing necessary care, and poor responsiveness from staff due to understaffing.

Ultimately, it is clear that Princess Anne Health & Rehabilitation Center has both positive aspects and significant areas of improvement. While there are some satisfied individuals who highlight kind staff members and clean facilities, negative reviews raise alarming concerns about subpar medical care, negligence, understaffing issues, lack of communication between staff members, and failure to address urgent medical needs promptly.

Physicians

• CHKD Health Center at Landstown (0.1 miles)
• Mancoll Cosmetic & Plastic Surgery and The Fountain Skincare & MedSpa (0.6 miles)
• Children's Hospital Of The King's Daughter's (0.8 miles)
• Cenzon Maria R MD - Dominion Psychiatric Associates (2.4 miles)
• Sentara Medical Group (3.9 miles)
• General Booth Pediatrics (4 miles)
• Coastal Family Practice (4 miles)

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (2 miles)
• Walgreens (2.3 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.4 miles)
• Rite Aid (3.8 miles)
• CVS Pharmacy (4.1 miles)

Places of Worship

• St Luke's Catholic Church (1.7 miles)

Restaurants

• Felynn Oriental Restaurant (2.3 miles)
• Cracker Barrel (3.3 miles)
• Coopers Hawk Virginia (3.3 miles)
• The Egg Bistro (4 miles)
• Jose Tequilas (4 miles)
• The Yard Milkshake Bar (4.9 miles)
• Hooters (5.1 miles)

Theaters

• AMC Lynnhaven 18 (3.2 miles)
• Regal Entertainment Group (5.3 miles)

Cafes

• Kahiau's Bakery & Cafe (4.1 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (5.3 miles)
• Starbucks (5.7 miles)
• Rick's Cafe (6.3 miles)
• Fetch Coffee at Dogs Little Acre (7.2 miles)

Hospitals

• Sentara Health Care (4.3 miles)
• Virginia Beach Ambulatory Surgery Center (7.3 miles)
• Sentara Virginia Beach General Hospital (7.3 miles)

Parks

• Mount Trashmore Park (4.6 miles)
• Red Wing Park (5.7 miles)
• Kings Grant Park (6.3 miles)