Community Memorial Hospital Hundley Center
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125 Buena Vista Circle, South Hill, VA 23970
For more information about senior living options: (844) 490-3973
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The mom thrived under care at Twin Lakes. The treatment was awesome. The staff was great, especially the physical therapy and occupational therapy teams. The residents are absolutely adorable. The care received was rated with ten stars.
The facility required a living will and a signed consent form before any treatment, rushing the decision. The consent process was hurried and not properly completed on arrival. PT appointments were delayed for months because there is only one physical therapist who works two half-days a week. Patients are allowed to lie in their own feces, which is unacceptable. The staff is described as horrible, with nurse coordinators intimidating travel nurses and speaking harshly to them. The director of nursing is seen as disengaged, sitting behind her desk while issues occur. The unit coordinator allegedly lies to the DON, undermining travel nurses and teamwork.The experiences shared about Twin Lakes paint a picture of a facility with real positives and serious concerns. On the bright side, the reviewer describes the mom's treatment as "awesome" and notes that she thrived there. They praise the staff highly, singling out the physical therapy and occupational therapy teams with strong admiration - several exclamations of how great they were and a dramatic "TEN STARS!!" underscore the appreciation for the therapeutic side of care. The sense of gratitude for the care provided to the patient is clear, and the moments of genuine connection with attentive therapists are highlighted as a bright spot in an otherwise mixed picture.
Yet, alongside those positives comes a chorus of alarm bells about administrative and systemic practices. A central grievance concerns the requirement to have a living will on file and to sign a consent form before any treatment would be offered. The reviewer describes a scene where their own willingness to be treated hinged on completing this living will at the corner of the desk - an experience they characterize as rushed and not appropriate to be pressed into during the arrival process. They emphasize that such documentation should be completed beforehand if required, implying a failure of proper onboarding or pre-visit planning rather than a patient-centric policy, and they view this as a failure on the facility's part.
Compounding the consent issue is a broader concern about consent and risk. The reviewer suggests that the consent they were asked to sign bore an intent beyond routine medical authorization - perhaps a form intended to shield the facility from liability for potential damages. This interpretation, coupled with the timing and pressure surrounding the form, leaves the reviewer feeling unsettled and suspicious about the purpose of the guise of consent, especially since this was paired with a long wait for a physical therapy appointment.
Access to rehabilitation services emerges as another major frustration. The reviewer reports waiting months for a PT appointment, attributing the delay to there being only one physical therapist who works just two half-days a week. The criticism is blunt: if the facility cannot adequately offer a service, it should not be offering it at all. This staffing inadequacy appears to directly conflict with the facility's stated goals of providing timely, quality therapy and raises questions about overall capacity planning and patient prioritization.
There are also troubling notes about resident care and cleanliness. The reviewer claims that residents are allowed to lie in their own feces on multiple occasions during visits, and that this is an ongoing issue requiring attention. Such an observation, if accurate, points to serious lapses in basic daily care and hygiene - issues that have immediate implications for resident dignity, comfort, and health - and it adds another layer of urgency to the call for systemic improvement.
Management dynamics and workplace culture are described in stark terms. The reviewer characterizes the residents as adorable, but the staff as "horrible." They detail conflicts involving nurse coordinators who allegedly intimidate travel nurses, with the director of nursing reportedly passive and disengaged while these tensions unfold. The account goes on to claim that when travel nurses stand up for themselves, a unit coordinator allegedly lies to the DON, resulting in the travel nurses' contracts ending. The implication is of a breakdown in teamwork and a misalignment of leadership priorities, culminating in a churn of staff and a perception of an unsafe or unrewarding work environment.
The cumulative impression is that, while the care delivered by the physical and occupational therapists can be excellent and deeply valued, the facility struggles with staffing, scheduling, administrative processes, and internal culture. The reviewer's closing sentiment calls for a clear, honest assessment and real changes: a recognition that the short-staffed reality translates into delays in assistance, with a cascading effect on patient care and family confidence. They urge a thorough review to address the gaps and to restore trust in how residents are cared for and how staff are supported.
In sum, Twin Lakes is depicted as a facility capable of delivering exceptional rehabilitative care when therapists are present and engaged, yet challenged by significant administrative, staffing, and cultural issues that affect the overall patient experience. The positive elements - the quality of PT and OT, the evident compassion from caregivers - sit alongside serious concerns about consent practices, appointment access, cleanliness, and internal management. The reviewer's message is clear: celebrate the moments of excellent care, but confront and fix the operational and cultural problems that threaten patient safety, dignity, and consistent access to essential services.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Community Memorial Hospital Hundley Center is a premier assisted living community located in South Hill, VA. With a wide range of amenities and care services, residents can enjoy a comfortable and convenient lifestyle.
The community offers numerous amenities to enhance the quality of life for its residents. There is a beauty salon available for grooming needs, as well as access to cable or satellite TV for entertainment. Community operated transportation is provided for easy access to off-site activities and appointments. Residents can also stay connected with loved ones through the computer center and Wi-Fi/high-speed internet access available throughout the community. For relaxation, there are beautiful outdoor spaces and gardens where residents can enjoy fresh air and nature.
The dining experience at the Community Memorial Hospital Hundley Center is exceptional. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs. Special dietary restrictions are carefully considered, ensuring that every resident's nutritional needs are met.
Residents also have access to various care services to support their daily living needs. There is a 24-hour call system for immediate assistance, along with 24-hour supervision to ensure the safety and comfort of all residents. Trained staff members provide assistance with bathing, dressing, and transfers when necessary. Medication management services help residents stay on top of their medication schedules, while a mental wellness program focuses on maintaining emotional well-being.
Engaging in activities is an essential part of life at the assisted living community. Residents can participate in concierge services to plan day trips or fitness programs designed to promote overall health and well-being. Resident-run activities encourage social interaction and create opportunities for friendship among fellow residents. Scheduled daily activities keep residents engaged and stimulated.
The location of the community provides convenience with several parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby.
In summary, the Community Memorial Hospital Hundley Center in South Hill, VA offers exceptional amenities and care services to ensure that each resident enjoys a comfortable, enriching, and fulfilling lifestyle.
Community Memorial Hospital Hundley Center is located at 125 Buena Vista Circle, South Hill, VA 23970 in Mecklenburg County, Virginia
Community Memorial Hospital Hundley Center on seniors.fyi includes 3 photos including images showing healthcare, building, exterior, landscaping, aerial view, outdoors, grass, and more.
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