Heritage Hall Blackstone
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Information last verified:
900 South Main Street, Blackstone, VA 23824
For more information about senior living options: (844) 490-3973
The aides are consistently upbeat and positive. Heritage Hall is a wonderful facility with caring staff who go above and beyond. The facility is clean, the staff are friendly, and patients seem happy. The team shows love, respect, and kindness, treating residents like family. The therapy department is top-notch and helps residents regain independence. The Memory Care unit is secure, well-organized, and full of engaging activities, with a beautiful courtyard.
They are unprofessional, calling loved ones to inform of health changes with records that no one can verify what happened. Heritage Hall is a very neglectful nursing home, with understaffing or high turnover leading to misdiagnosis, dehydration, and lack of basic care. The facility is pathetic and horribly run, with staff having no clue what they’re doing and little to no communication about patients’ medical care. This is the worst place the reviewer has encountered, with staff incompetence described as over the top and residents not bathed or changed. Rooms are dilapidated and patients are uncared for, indicating a run-down facility with insufficient funding. The dementia unit is depressing and feels institutional. The reviewer would not recommend this place and would warn others to avoid it.Heritage Hall Blackstone is best suited for families seeking a memory-care-forward environment with active daily engagement, solid rehabilitation potential, and a culture that often treats residents like family. The memory-care unit, with its secured courtyard and purposeful programming, stands out as a reliable anchor for loved ones living with dementia who still crave social connection and structured activity. The therapy team and nurses typically receive praise for helping residents regain function and resume independent tasks, and the facility’s overall cleanliness and welcoming mood in many wings give peace of mind to families that want a personable, less institutional feel. This is not a place built around a single, flawless care model; it works best when a resident’s needs align with a community that can deliver consistent daily routines, attentive caregivers, and meaningful activity. Those seeking ultra-stable, uniform 24/7 oversight across all shifts may want to compare options more aggressively.
The reviews make clear who may want to consider alternatives. Heritage Hall Blackstone displays a striking care spectrum: some units and staff radiate warmth, efficiency, and genuine concern, while others reveal gaps in responsiveness, accountability, and communication. Families should be prepared for a mix of experiences, particularly between dementia-focused areas and general skilled-nursing areas. Several families report compassionate, diligent nursing and aide teams, with particular staff members cited for going above and beyond. Yet other accounts describe rude interactions, missed calls, and care lapses, ranging from dehydration and inadequate assistance to misdiagnosis and limited paper trails. The contrast is real enough that prospective residents cannot assume a uniform standard; the decision hinges on unit-specific performance and the ability to establish a reliable line of communication with caregivers.
Key pros do offset some of the main drawbacks when the resident is in the facility’s stronger-performing pockets. The memory-care environment is repeatedly highlighted for safety, social opportunities, and meaningful activities, which can meaningfully improve quality of life for a person with dementia. Families also note that staff in certain wings are consistently upbeat, respectful, and responsive, with updates that keep relatives connected to their loved ones. The presence of a dedicated activities director and programs such as hair appointments, social events, and a busy calendar helps residents stay engaged and can dampen the impact of any staffing fluctuations elsewhere. In rehab scenarios, the therapy department often earns high marks for progress, suggesting a solid pathway to regained function and a smoother transition home when appropriate.
However, the pesky realities of staffing and communication cannot be ignored. The most troubling reviews point to episodes of neglect, poor oversight, and insufficient attention to basic needs, issues that cannot be dismissed as isolated incidents. Accounts of patients not being bathed or properly assisted, miscommunications about medical status, and calls that go unanswered raise legitimate red flags for families evaluating risk. The facility has had complaints about administrative friction and, in some cases, pointed commentary about leadership and accountability. These experiences do not define the entire community, but they do establish a credible warning for families who require a consistently proactive care culture and a transparent, paper-trail-driven approach to medical events.
For families making a decision, the practical course is clear. Visit with eyes wide open: tour the Memory Care unit specifically, ask to spend time with the Activities Director, and request candid conversations with frontline staff about daily routines, calling patterns, and how medical changes are communicated. Ask to speak with the unit manager about staffing ratios, turnover, and how care plans are updated and documented. Seek current family references to verify whether the positive experiences persist across shifts and weekends. If an elder-law-minded plan is part of the decision, insist on understanding how care events, transfers, and approvals are documented, and whether the facility can provide thorough, accessible records. The most informed choice comes from seeing how the home handles real-time needs, not just polished marketing promises.
In sum, Heritage Hall Blackstone represents a compelling fit for families prioritizing dementia-friendly programming, engaged therapy, and a home-like atmosphere in a skilled-nursing setting. The strong points, cleanliness, compassionate core staff in several wings, a robust memory-care program, and a care culture that can feel like family, offer meaningful value, especially when a loved one is navigating recovery or ongoing memory-care needs. The caveats are real: inconsistencies in communication and care across units, occasional reports of neglect or mishandling, and concerns about overall staffing stability. For families with the bandwidth to actively oversee care, insist on unit-level assurances, and prioritize a warm, activity-rich dementia environment, Heritage Hall Blackstone can be a very good match. For those who demand unwavering consistency, absolute transparency, and a uniformly high standard across every shift, exploring alternatives with stronger track records in oversight and risk management is prudent. The best decision blends a clear acknowledgement of the care strengths with a disciplined plan to monitor, verify, and participate in daily care.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Hall Blackstone in Blackstone, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal grooming. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished apartments. The community provides transportation for various needs such as grocery shopping or social outings, and there is also a computer center for residents to stay connected with their loved ones.
A spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the professional culinary team. Special dietary restrictions are accommodated to cater to individual needs. For those who prefer to cook on their own, each apartment includes a kitchenette. Housekeeping services ensure that living spaces are clean and tidy.
Heritage Hall Blackstone promotes an active lifestyle with its amenities including a fitness room and gaming room where residents can engage in physical activities. There is also a small library available for those who enjoy reading. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying the fresh air.
The community provides 24-hour call system and supervision, ensuring that help is available whenever needed. Trained staff members assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.
Residents have access to various activities organized by the community, including fitness programs, day trips, and resident-run activities. Scheduled daily activities keep residents engaged and entertained throughout the day.
Located in Blackstone, VA, Heritage Hall Blackstone benefits from its proximity to several amenities nearby. There are multiple cafes, parks, restaurants, pharmacies, places of worship located conveniently close to the community.
Overall, Heritage Hall Blackstone offers a comfortable assisted living environment with numerous amenities and care services designed to meet the unique needs of every resident while promoting an active lifestyle and providing a sense of community.
Heritage Hall Blackstone is located at 900 South Main Street, Blackstone, VA 23824 in Nottoway County, Virginia
Heritage Hall Blackstone on seniors.fyi includes 4 photos including images showing interior, cooking, clouds, trees, nature, and more.
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