Heritage Hall Blackstone
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900 South Main Street, Blackstone, VA 23824
For more information about senior living options: (844) 490-3973
The aides are consistently upbeat and positive. Heritage Hall's Unit 2 is wonderful. The facility is clean, the staff is friendly, and patients seem happy. The nurses, aides, and therapy staff go above and beyond, caring for residents like family. The therapy department is top-notch. The staff helps residents regain mobility and return home to care for themselves. The food is wonderful. The memory care unit is thriving, and residents are happy and active. The memory care courtyard is beautiful, offering worry-free outdoor time. The staff is caring, supportive, and treats residents like family.
The staff are very rude; no one answers the phone, and the grandmother is not well cared for. Heritage Hall is described as a very neglectful nursing home, possibly due to understaffing or high turnover. Rooms are dilapidated and patients are uncared for. A staff member reportedly told a patient that his family was against him, which is unprofessional. The facility is described as a legal nightmare, with harassment and no paper trail. The reviewers say the place is horribly run, with staff who have no clue what they're doing and poor communication about patients' care. This is the worst place the reviewer has encountered, and they would not recommend the facility. The reviewer believes the facility sped up the decline of a family member. There are accounts of a worker almost dropping the patient and of not bathing or changing clothes.Heritage Hall Blackstone is best suited for families seeking a care community that emphasizes a warm, relationship-driven approach, with a clear focus on memory care and post-acute rehabilitation. The campus cultivates a culture where aides often come across as upbeat and genuinely engaged, and Unit 2 is repeatedly singled out as a standout example of that care dynamic. The Memory Care unit offers a secured courtyard and a calendar packed with activities, hair appointments, and social opportunities, all of which help residents with dementia stay connected, entertained, and oriented. For families prioritizing personal attention, consistent positivity from frontline staff, and rehab-to-home outcomes, this community can be a compelling fit.
At the same time, alternatives deserve consideration for those who need ironclad consistency across every shift and unit. A sizeable portion of reviews flag concerns about rude or overwhelmed staff, slow or inconsistent phone responses, and care gaps that leave families anxious about basic needs. There are specific experiences of dehydration, missed symptoms, and questions around medications, alongside notes about leadership and staffing levels that can shift care quality from day to day. For seniors with very high medical complexity or for families seeking relentlessly disciplined oversight, it may be prudent to compare options in the area that promise tighter governance and more uniform staffing.
The strongest positives at Heritage Hall offset many of the common concerns when the emphasis is on personal connection and rehab success. Across multiple accounts, nurses and aides are described as compassionate and attentive, with therapy services that restore function and facilitate discharge to independent living where possible. Cleanliness and good food show up repeatedly, and the atmosphere often feels humane and family-centered, not clinical. In memory care, the secure environment and structured activities contribute to ongoing engagement, which many families interpret as meaningful quality of life for a loved one. These strengths create a credible case for choosing Heritage Hall when the priority is care that feels personal and restorative.
Nevertheless, the negative experiences cannot be dismissed. Reports of neglect, inadequate hygiene, and missed basic care paint a troubling contrast to the praise, and some accounts allege misdiagnosis or dehydration that worsened a resident's condition. Several reviewers warn that the facility can feel run-down or underfunded, and that communication about health changes or discharge planning is inconsistent. The most forceful critiques describe confrontations with administration or staff that undermine trust, including claims of unprofessional behavior and, in some cases, potentially serious lapses in safety. In short, care quality appears highly sensitive to unit leadership and staffing at any given time.
Those weighing the decision should push for concrete, unit-specific information. Tour the campus with a focus on the memory care wing and observe staff interactions with residents, ask about CNA-to-resident ratios on each shift, and request real-time examples of how medical issues are tracked and escalated. Speak with admissions personnel (notably those cited positively in reviews) and with current residents' families to verify consistency of care and responsiveness over a typical week. Request to review care plans, hydration protocols, bathing schedules, and medication administration histories. Visiting the secure courtyard and evaluating activity offerings will also help determine whether the environment aligns with expectations for dementia care and ongoing engagement.
In the end, Heritage Hall Blackstone can be a strong choice for families who want a care setting that prioritizes warmth, meaningful rehab, and dementia-focused programming, delivered by staff who genuinely appear to care. The evidence also counsels caution: the experience is not uniformly positive, and gaps in staffing, communication, or attentiveness can seriously color a family's sense of safety and satisfaction. If decisive, consistent oversight is non-negotiable, or if the risk of variable care is a non-starter, it is wise to compare other nearby communities with a track record of steadier staffing and transparent governance. The path forward should be guided by thorough due diligence, open dialogue with admissions, and a clear plan to monitor and protect a loved one's day-to-day well-being.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Hall Blackstone in Blackstone, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal grooming. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished apartments. The community provides transportation for various needs such as grocery shopping or social outings, and there is also a computer center for residents to stay connected with their loved ones.
A spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the professional culinary team. Special dietary restrictions are accommodated to cater to individual needs. For those who prefer to cook on their own, each apartment includes a kitchenette. Housekeeping services ensure that living spaces are clean and tidy.
Heritage Hall Blackstone promotes an active lifestyle with its amenities including a fitness room and gaming room where residents can engage in physical activities. There is also a small library available for those who enjoy reading. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying the fresh air.
The community provides 24-hour call system and supervision, ensuring that help is available whenever needed. Trained staff members assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.
Residents have access to various activities organized by the community, including fitness programs, day trips, and resident-run activities. Scheduled daily activities keep residents engaged and entertained throughout the day.
Located in Blackstone, VA, Heritage Hall Blackstone benefits from its proximity to several amenities nearby. There are multiple cafes, parks, restaurants, pharmacies, places of worship located conveniently close to the community.
Overall, Heritage Hall Blackstone offers a comfortable assisted living environment with numerous amenities and care services designed to meet the unique needs of every resident while promoting an active lifestyle and providing a sense of community.
Heritage Hall Blackstone is located at 900 South Main Street, Blackstone, VA 23824 in Nottoway County, Virginia
Heritage Hall Blackstone on seniors.fyi includes 4 photos including images showing interior, cooking, clouds, trees, nature, and more.
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