Glenburnie Rehab & Nursing Center in Richmond, VA

Information last verified:

1901 Libbie Avenue, Richmond, VA 23226

For more information about senior living options: (844) 490-3973

4.1 from 110 reviews
5 stars
79
4 stars
6
3 stars
5
2 stars
2
1 stars
18

Overall Review of Glenburnie Rehab & Nursing Center

Pros

  • pro The facility is described as a very nice place for the elderly.
  • pro It is very clean, and the staff are polite and friendly.
  • pro Dikeyta Harris is one of the best CNAs around.
  • pro Krista (PT) and Mary (OT) have done a fantastic job helping the resident regain strength.
  • pro There are generally good daily activities for the residents.
  • pro The therapy staff are patient and did a great job getting residents back to their previous level.
  • pro Glenburnie is a wonderful place to work with great staff.
  • pro The staff at Glenburnie are friendly, helpful, and professional.
  • pro The social services team is caring and effective in assisting residents and families.

Cons

  • pro The reviewer describes the center as awful and suggests it should be shut down due to alleged negligence and mismanagement.
  • pro There is a recurring pattern of retaliatory care and medical neglect cited by multiple reviews.
  • pro One reviewer warns not to send a loved one there, citing dangerous and insufficient care.
  • pro A nurse is accused of willfully withholding life-sustaining medications and speaking to family members harshly.
  • pro Staff are described as standing in the hallways laughing and joking instead of helping residents.
  • pro The facility is said to be severely understaffed, resulting in long wait times for care.
  • pro The environment is described as dirty with an awful odor affecting residents.
  • pro Communication with families about patient status is reported as poor or nonexistent.

Review

Glenburnie Rehab & Nursing Center in Richmond is best suited for seniors who are entering or continuing a structured rehabilitation program and who can benefit from in-house therapy services, on-site dialysis support, and a facility that many staff members clearly care about. When the goal is to improve mobility, recover function after a hospitalization or stroke, or simply sustain daily living with robust PT/OT, this community can deliver meaningful progress. The strongest case for Glenburnie rests on dedicated therapy teams, a generally clean environment, and frontline aides who repeatedly earn praise for their patience and attentiveness. For families pursuing aggressive rehabilitation with visible, daily therapeutic momentum, Glenburnie often checks the right boxes.

At the same time, clear cautions accompany the upside. Prospective residents and their families should consider alternatives if reliable, around-the-clock nursing care and rapid, consistently communicated updates are non-negotiable. The most troubling threads in the reviews concern staffing instability and inconsistent responsiveness. Instances of long call-bell delays, gaps in monitoring, and ad hoc communication have undermined trust for some families, with reports ranging from routine delays to alarming safety lapses. In short, Glenburnie can be excellent for rehab-focused residents, but it may not be the safest or most predictable option for those requiring constant medical oversight or for families unable to devote time to ongoing advocacy.

The strongest offset to the main concerns lies in the facility’s rehabilitation strengths and the personal dedication of several staff members. Multiple reviewers highlight vigorous, encounter-tested therapy teams, PTs and OTs who motivate residents, tailor exercises, and drive real gains in strength and independence. The in-house therapy model is reinforced by a gym that provides accessible equipment and supportive staff, enabling meaningful progress even for long-term rehab needs. In tandem, several aides and therapists are singled out for exceptional care, including individuals who consistently go above and beyond to assist with daily activities, dressing, mobility, and transportation around the building. These elements create a credible pathway to functional improvement that can outweigh concerns for families who are actively engaged in care planning and who observe consistent progress in their loved one.

Yet the cons do not fade when weighed against the positives. The most unsettling themes involve safety and communication lapses, reports of patients waiting extended periods for assistance, incidents where care did not meet expectations during critical moments, and complaints about staffing shortages. There are also persistent notes about odors and cleanliness varying by shift, with some families sensing a decline in overall ambiance and infection-control vigilance at times. Food quality and meal accommodations appear inconsistent, which matters for residents with dietary restrictions or preferences. In aggregate, these factors erode confidence and can blunt the impact of rehabilitation gains if the resident’s needs extend beyond exercise and therapy into reliable daily nursing and timely, respectful communication with families.

For families evaluating Glenburnie, a practical due-diligence approach is essential. Prospective residents should seek clarity on staffing patterns by shift, especially the nurse-to-resident ratio, and request a recent schedule to observe whether adequate coverage exists during evenings and weekends. Ask direct questions about how care plans are communicated to families, how promptly call bells are answered, and what escalation processes exist when concerns arise. Given the number of mixed experiences, insist on seeing the facility’s care plan for the specific resident, including how dialysis needs, wound care, and behavioral or language barriers are managed. It is also wise to verify the role of leadership in safeguarding quality care, survey any history of grievances and the facility’s response, and request direct contact with the therapy manager and social services team to gauge responsiveness.

Within this complex landscape, Glenburnie does earn credibility through several recurring themes. The testimonies of residents and families who praise the therapy program, the cleanliness of rooms, and the warmth of particular CNAs and therapists cannot be dismissed. When care teams align, therapists, social workers, and nursing staff communicating well and delivering timely assistance, outcomes improve, and residents regain independence at a pace that can be life-changing. The facility’s in-house offerings, including dialysis and robust PT/OT, provide a practical advantage for medically complex residents who need cohesive, coordinated care in a single location. Those stories of dedicated staff, patient-first moments, and personal connections, when they occur, illustrate Glenburnie’s best potential.

Ultimately, the decision comes down to risk tolerance and advocacy capacity. For families who can commit to vigilant oversight, push for transparent communication, and demand consistent nursing attention, Glenburnie can be a strong fit, especially if rehabilitation goals are well defined and the resident thrives under frequent therapeutic engagement. For others, particularly those prioritizing steady medical supervision, minimal wait times for assistance, and uniformly high standards of cleanliness and meal service, alternatives may be preferable. The facility’s uneven track record means scrutiny is essential: tour, observe multiple shifts, talk to current residents and families, and measure progress against safety and communication benchmarks. In the right circumstances, Glenburnie delivers meaningful rehab progress within a caring framework; in others, the risks and inconsistencies argue for a carefully considered detour to another option with steadier day-to-day reliability.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Richmond International (12 miles away) Richmond International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Glenburnie Rehab & Nursing Center in Richmond, VA is a premier assisted living community offering a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and welcoming environment that feels like home.

Residents can indulge in self-care and pampering at the on-site beauty salon. They can also enjoy their favorite shows and movies on cable or satellite TV in their private rooms. For those who need transportation, the community offers community-operated transportation as well as transportation arrangement services to doctors' appointments.

A computer center is available for residents to stay connected with loved ones or pursue personal interests online. The dining room provides restaurant-style dining experiences, where residents can savor delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.

Keeping active and fit is made easy with the fitness room and wellness center. Residents can also engage in various activities organized by the community, such as gaming sessions in the gaming room, gardening in the beautiful outdoor space, or spending quiet moments in the small library.

The dedicated staff takes care of housekeeping services, ensuring that residents have a clean and tidy living environment at all times. Move-in coordination is provided to assist new residents during their transition.

Care services include 24-hour call system for immediate assistance, 24-hour supervision for added safety, assistance with daily activities such as bathing and dressing, as well as assistance with transfers when needed. Medication management ensures that residents receive their medications accurately and on time. A mental wellness program emphasizes mental health support for overall well-being.

Located conveniently near numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals; residents have access to a vibrant community outside of Glenburnie Rehab & Nursing Center. Planned day trips and resident-run activities provide opportunities for exploration and social engagement.

At Glenburnie Rehab & Nursing Center, residents can enjoy a comfortable, caring, and enriching assisted living experience with a wide range of amenities and care services offered.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)

Restaurants

  • The Answer Brewpub (0.4 miles)
  • Mekong Restaurant (0.4 miles)
  • Chopt Creative Salad Co. (0.6 miles)
  • Chick-Fil-A (0.6 miles)
  • Roots Natural Kitchen (1 miles)
  • Jack Brown's Beer and Burger Joint (1.3 miles)
  • Burger King (1.7 miles)

Cafes

  • Panera Bread (0.5 miles)
  • Blanchard’s Café (2.3 miles)
  • Stir Crazy (2.5 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.1 miles)
  • Lamplighter (3.3 miles)

Physicians

  • Tuckahoe Orthopaedic Assoc (0.6 miles)
  • Neuropsychological Associates Of Virginia (0.6 miles)
  • Patterson Eye Clinic (0.9 miles)
  • Pulmonary Associates of Richmond (1 miles)
  • Patterson Office Villiage (1.3 miles)
  • Commonwealth Primary Care (1.6 miles)
  • Dr Vera Dham & Associates (1.9 miles)

Hospitals

  • St Marys South Building (0.6 miles)
  • VCU Medical Center Emergency Department (3.8 miles)
  • Hospital Hospitality House (4.9 miles)

Transportation

  • Amtrak (2.1 miles)
  • GRTC Pulse - Convention Center (4.7 miles)

Theaters

  • Bow Tie Movieland at Boulevard Square (2.5 miles)

Parks

  • Byrd Park (2.6 miles)
  • Dogwood Dell (3.5 miles)
  • Lombardy Park Playground (3.6 miles)
  • Barker Field Dog Park (3.6 miles)
  • Battery Park (3.9 miles)
  • Monroe Park (4.2 miles)

Places of Worship

  • Remnant Church (2.8 miles)
  • Christadelphian Chapel (2.8 miles)
  • Tikvat Israel Congregation (2.9 miles)
  • Staples Mill Road Baptist Church (4.7 miles)

Frequently Asked Questions

Where is Glenburnie Rehab & Nursing Center?

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