Glenburnie Rehab & Nursing Center is a nursing home community in Richmond, VA.
Information last verified:
1901 Libbie Avenue, Richmond, VA 23226
For more information about senior living options: (866) 208-4318
Many residents and families mention the smell and how clean rooms and hallways feel.
Several reviews describe a strong odor in the building or reports that smells were obvious to visitors. Some other reviews say the facility was clean, rooms were well maintained, and housekeeping did a good job. There are also mixed cleanliness complaints, like bugs on the floor and missing or mishandled clothing.
Across reviews, families often describe staff as patient, friendly, and helpful.
A large share of feedback is positive about courteous, friendly staff and residents feeling supported day to day. Multiple reviews specifically thank nurses, CNAs, therapists, the front desk, and housekeeping for being responsive or kind. Other reviews do mention moments where employees were not hospitable or did not communicate well, but the prevailing tone is that staff members try to help.
Some families report long waits when they need help.
Several reviews describe delays after pressing the call bell, including reports of being ignored for an extended period. A reviewer also describes needing help and not being acknowledged quickly, and another mentions a nurse bell situation where help did not arrive promptly. One longer review ties response delays to understaffing and explains why care felt inconsistent.
Residents frequently single out therapy for patient, encouraging support.
Multiple reviews credit the therapy team—especially physical and occupational therapy—with doing a strong job. One reviewer thanks specific therapists for helping them get physically stronger, while another says physical therapy work was fantastic. Even in reviews that criticize other parts of the experience, therapy is often described more positively than nursing services.
Dining experiences range from average to frustrating for families.
Some reviews describe meals as average to below average, and one notes a meal being controversial for a diabetic family member. Other comments criticize issues like food being discarded, food arriving cold, and concerns about what residents are being served. There are also a few reviews that sound generally satisfied with food, but complaints about meal handling and quality show up repeatedly.
Families sometimes say they weren’t kept informed about care and changes.
Some reviews describe limited communication after medical events, including not being called when a resident went to the hospital. Another review says emails and requests to speak with staff did not lead to a response. A separate review criticizes unprofessional interactions and explains that families felt updates and involvement were lacking.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
125 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Richmond International (12 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesGlenburnie Rehab & Nursing Center is located at 1901 Libbie Avenue, Richmond, VA 23226 in Richmond city, Virginia
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