Glenburnie Rehab & Nursing Center

1901 Libbie Avenue, Richmond, VA 23226

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
72
4 stars
6
3 stars
5
2 stars
2
1 stars
15

Skilled Nursing Facility

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    Overall Review of Glenburnie Rehab & Nursing Center

    Pros

    • pro The facility is very clean and its staff are polite and friendly.
    • pro The staff are phenomenally caring and truly care for the patients.
    • pro Dikeyta Harris is one of the best CNAs, consistently helpful and passionate about residents.
    • pro Sheriell is very attentive and helpful, especially in helping residents get dressed.
    • pro Krista (PT) and Mary (OT) have done a fantastic job in helping patients become physically stronger.
    • pro Dekeisha Walker truly cares about her patients and provides excellent care.
    • pro The physical therapy team is doing a fantastic job with their patients.
    • pro The rooms are clean and well maintained, with TVs in every room.

    Cons

    • pro The facility is severely understaffed, greatly impacting the quality of care.
    • pro Response to the call bell is pathetic, with waits often 60?75 minutes.
    • pro There is no doctor or nurse practitioner on staff.
    • pro In-house laundry takes about a week to return.
    • pro The social services director is unavailable on weekends, delaying package deliveries.
    • pro Meals are disappointing and do not meet patients' dietary needs.
    • pro There are claims of false advertising regarding trach care.
    • pro The unit manager is criticized for lacking compassion and ignoring concerns.
    • pro One reviewer described the facility as horrible and would not recommend it.

    Review

    Glen Burnie and its related rehabilitation services attract a broad range of experiences, but several common threads emerge across the many notes from residents and their families. A persistent first impression is one of cleanliness and courtesy. Multiple reviewers emphasize that the facility is very clean, with staff who are polite and friendly. In many accounts, the tone is warm and appreciative when staff demonstrate genuine care and attentiveness to patients' daily needs, even if there are exceptions. The environment that appears most consistentlyPositive is the care and concern shown by aides and some frontline staff, contrasted with ongoing challenges around staffing levels and operational consistency that touch nearly every aspect of daily life in the facility.

    The caregiving workforce is highlighted repeatedly as a source of strength. Dikeyta Harris is singled out repeatedly for exceptional service, described as an excellent CNA who pays special attention to residents' needs and demonstrates a genuine passion for caregiving. The praise extends beyond a single shift or location, with testimonials to Dikeyta's reliability and compassionate approach at the Bradford unit. Sheriell is another aide noted for attentiveness and willingness to assist, particularly in helping residents get dressed and navigate daily routines that can be physically demanding for individuals who cannot stand unaided. Together, these aides illustrate how, when staff go the extra mile, residents feel seen and supported in meaningful ways.

    Beyond direct care, residents describe a workable but imperfect ecosystem of services that support rehabilitation and daily living. Physical therapy is frequently commended for effectiveness and dedication, with two therapists named for special recognition: Krista (physical therapy) and Mary (occupational therapy). Their work is celebrated for helping patients regain strength and function, reinforcing the sense that skilled therapy can be a bright spot in the rehabilitation journey. In-house dialysis is noted as a routine service on a floor above the residence, with patients visiting the unit regularly, which underscores the facility's capability to provide complex medical care in-house. The gym and its equipment receive practical praise - the presence of parallel bars, a weight machine, and an accommodating staff contribute to patients' rehabilitation routines and overall mobility goals.

    However, the narrative also includes clear warnings about the limitations that can come with facility operations. A recurring concern is the response time to call bells, described in several accounts as ranging from 60 to 75 minutes on average, with occasional faster responses but often slower ones. Reviewers acknowledge that serious emergencies have not yet occurred for them, but the delayed response times form a persistent worry and a potential risk vector for vulnerable patients. Laundry cycles are described as slow, with some experiences noting that items can take up to a week to be returned, which amplifies the sense of friction in daily routines. The social services dimension is also highlighted as a potential bottleneck - an on-site Social Services Director screens packages, but this director is reportedly not available on Fridays, Saturdays, or Sundays, forcing residents to wait until the next business day for deliveries. These operational realities color the overall experience and can dampen otherwise positive impressions of care.

    Residents' observations about meals and odors present a mixed picture. Several reviewers describe meals as average to below average, though some note that special dietary requests can be accommodated. A few reviews referenced excellent or high-quality meals at times, but these moments are counterbalanced by broader dissatisfaction among others, who felt nutritional needs were not being fully met in the context of rehab or recovery. Odor issues are mentioned, sometimes improving over time, suggesting that environmental cleanliness and odor control are variable experiences dependent on staffing and routine maintenance. The sense of smell in halls and rooms can leave a lasting impression, positively or negatively coloring a guest's perception of the facility.

    Clinical leadership and the broader governance of the facility appear in more than one testimonial, moving the discourse from interpersonal care to organizational culture. One distinct voice, attributed to Derrell Ross, CEO of Justice Lighthouse, presents a different angle: the Glen Burnie, and Richmond rehabilitation experience during a stroke recovery and foot amputation could be severely impacted by understaffing and insufficient coordination. This reviewer concedes that individual caregivers and the physical therapy team are performing admirably, but notes long wait times, misalignment between nursing staff and therapy schedules, and a lack of readiness that undermines the therapeutic process. The critique calls for new leadership, better staffing protocols, and more proactive inspections to ensure quality service. Remarkably, amid the critiques, the reviewer singles out a compassionate tech, Dekeisha Walker, who consistently demonstrates patient-first care and adherence to nursing tech protocols, highlighting that exceptional individuals can flourish even in challenging environments. The critique also raises concerns about the facility's adherence to dietary guidance for recovering patients, describing meals as not meeting the needs of those in rehabilitation.

    Integrated within these varied experiences is a recurring theme of strength in therapy and caregiving contrasted with systemic constraints. Residents express appreciation for the dedicated therapy team and several staff members whose warmth and competence significantly improve day-to-day life and rehabilitation outcomes. Yet, they also call attention to the realities of understaffing, delayed assistance, and logistical hurdles that can impede timely care and hospitalization-level acuity. Opinions diverge on the overall quality, but there is a clear through-line: when staff members demonstrate genuine care, effective communication, and proactive assistance, the facility shines; when staffing gaps and procedural bottlenecks blur responsiveness, patients and families experience frustration and disappointment.

    Taken together, the reflections present a nuanced portrait of Glen Burnie and its affiliated rehabilitation services. The facility earns high marks for cleanliness, respectful treatment by many aides, functional in-house medical capabilities like dialysis, and the tangible impact of devoted therapists who help patients regain strength. The strongest praise centers on the human elements - kind, attentive care from Dikeyta Harris and Sheriell; the skill and dedication of Krista and Mary in therapy; and the reliability of staff who prioritize patients' comfort and dignity. Yet the criticisms - long call-bell response times, slow laundry returns, limited weekend availability of a social services contact, odor management concerns, and overarching concerns about staffing levels - paint a more complex reality that some residents and external observers feel warrants leadership review and operational enhancements.

    In essence, Glen Burnie's story, as told through these diverse voices, is one of resilient care tempered by systemic challenges. For many residents with aggressive medical or rehabilitation needs, the facility offers a capable, compassionate home-like environment where daily routines, therapeutic progress, and personal attention can thrive. For others, the same environment reveals gaps in staffing, communication, and logistical coordination that can undermine timely care and satisfaction. The enduring message is that the facility has core strengths - cleanliness, compassionate aides, robust therapy, and in-house medical capabilities - while also facing identifiable opportunities to improve staffing, response times, and weekend support, all of which could elevate the care experience to a consistently strong standard.

    Features

    Housing

    • 125 resident community capacity 125 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Richmond International (12 miles away) Richmond International (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Glenburnie Rehab & Nursing Center in Richmond, VA is a premier assisted living community offering a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and welcoming environment that feels like home.

    Residents can indulge in self-care and pampering at the on-site beauty salon. They can also enjoy their favorite shows and movies on cable or satellite TV in their private rooms. For those who need transportation, the community offers community-operated transportation as well as transportation arrangement services to doctors' appointments.

    A computer center is available for residents to stay connected with loved ones or pursue personal interests online. The dining room provides restaurant-style dining experiences, where residents can savor delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.

    Keeping active and fit is made easy with the fitness room and wellness center. Residents can also engage in various activities organized by the community, such as gaming sessions in the gaming room, gardening in the beautiful outdoor space, or spending quiet moments in the small library.

    The dedicated staff takes care of housekeeping services, ensuring that residents have a clean and tidy living environment at all times. Move-in coordination is provided to assist new residents during their transition.

    Care services include 24-hour call system for immediate assistance, 24-hour supervision for added safety, assistance with daily activities such as bathing and dressing, as well as assistance with transfers when needed. Medication management ensures that residents receive their medications accurately and on time. A mental wellness program emphasizes mental health support for overall well-being.

    Located conveniently near numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals; residents have access to a vibrant community outside of Glenburnie Rehab & Nursing Center. Planned day trips and resident-run activities provide opportunities for exploration and social engagement.

    At Glenburnie Rehab & Nursing Center, residents can enjoy a comfortable, caring, and enriching assisted living experience with a wide range of amenities and care services offered.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.2 miles)
    • CVS Pharmacy (0.5 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.7 miles)

    Restaurants

    • The Answer Brewpub (0.4 miles)
    • Mekong Restaurant (0.4 miles)
    • Chopt Creative Salad Co. (0.6 miles)
    • Chick-Fil-A (0.6 miles)
    • Roots Natural Kitchen (1 miles)
    • Jack Brown's Beer and Burger Joint (1.3 miles)
    • Burger King (1.7 miles)

    Cafes

    • Panera Bread (0.5 miles)
    • Blanchard’s Café (2.3 miles)
    • Stir Crazy (2.5 miles)
    • Starbucks (2.9 miles)
    • Starbucks (3 miles)
    • Panera Bread (3.1 miles)
    • Lamplighter (3.3 miles)

    Physicians

    • Tuckahoe Orthopaedic Assoc (0.6 miles)
    • Neuropsychological Associates Of Virginia (0.6 miles)
    • Patterson Eye Clinic (0.9 miles)
    • Pulmonary Associates of Richmond (1 miles)
    • Patterson Office Villiage (1.3 miles)
    • Commonwealth Primary Care (1.6 miles)
    • Dr Vera Dham & Associates (1.9 miles)

    Hospitals

    • St Marys South Building (0.6 miles)
    • VCU Medical Center Emergency Department (3.8 miles)
    • Hospital Hospitality House (4.9 miles)

    Transportation

    • Amtrak (2.1 miles)
    • GRTC Pulse - Convention Center (4.7 miles)

    Theaters

    • Bow Tie Movieland at Boulevard Square (2.5 miles)

    Parks

    • Byrd Park (2.6 miles)
    • Dogwood Dell (3.5 miles)
    • Lombardy Park Playground (3.6 miles)
    • Barker Field Dog Park (3.6 miles)
    • Battery Park (3.9 miles)
    • Monroe Park (4.2 miles)

    Places of Worship

    • Remnant Church (2.8 miles)
    • Christadelphian Chapel (2.8 miles)
    • Tikvat Israel Congregation (2.9 miles)
    • Staples Mill Road Baptist Church (4.7 miles)

    Frequently Asked Questions

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