Pulaski Health & Rehab Center

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Pulaski Health & Rehab Center

2401 Lee Highway, Pulaski, VA 24301

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
85
4 stars
9
3 stars
2
2 stars
3
1 stars
1

Skilled Nursing Facility

Overall Review of Pulaski Health & Rehab Center

Pros

  • pro The staff were very helpful in answering questions and checking in.
  • pro The rooms looked great.
  • pro The staff love the resident, and the resident loves them.
  • pro Admissions staff were efficient and prepared the paperwork quickly.
  • pro Victoria was extremely friendly.
  • pro The mother improved from assisted standing to walking 100 feet with a walker, thanks to the staff.
  • pro The care was excellent.
  • pro The staff are excellent, very friendly and helpful.
  • pro This nursing home is top notch with compassionate care and excellent communication.
  • pro The facility is very nice.
  • pro The staff caring for the dad are kind and caring.
  • pro The staff are very friendly, caring, and helpful.
  • pro The facility is clean and secure, giving peace of mind for residents with dementia or Alzheimer's.
  • pro Sophia and the reception staff are amazing.
  • pro The nurses and staff are great; the facility is very clean.
  • pro The facility is wonderful; the care team is professional and attentive.

Cons

  • pro The housekeeping staff needed improvement.
  • pro The smell upon entering was unpleasant.

Review

Pulaski Health & Rehab Center consistently stands out as a place where patients and families feel cared for, supported, and heard. Across a wide range of experiences, the common thread is a deep commitment from the staff to answer questions, check in on progress, and create an environment that respects both the clinical and emotional needs of residents. Families repeatedly note that the nursing and support teams are friendly, patient, and genuinely invested in the well-being of their loved ones, and they feel confident in the level of attention their relatives receive day in and day out.

Multiple accounts highlight how attentive the staff members are in practical ways. In one recent experience, staff went beyond the basics by proactively answering questions and checking in to ensure everything was progressing smoothly. The admissions and front-desk teams are frequently praised for being efficient and accommodating: paperwork is prepared ahead of time, tours are provided, and admissions can be completed within a few hours, which helps families feel at ease during what is often a stressful time. The care teams, from nurses to helping aides, are described as very friendly and reassuring, making it easier for families to trust that their loved ones are in good hands.

Caregivers who have been with residents for extended periods are particularly celebrated. A mother who has been at Pulaski Rehab for five years is described as having loving interactions with staff who clearly value her as a person. The same sentiment is echoed in other testimonials, where families emphasize how the staff not only delivers medical care but also forms personal connections - showing warmth, affection, and genuine concern. These relationships become a cornerstone of comfort for both residents and their families, creating a sense of continuity and emotional support that families rely on during rehab or long-term care.

The facility's environment also earns positive remarks, with many noting that rooms and public areas look clean and well-maintained. Specific rooms - 20 through 40 - are highlighted for being particularly clean, and the hallways and common areas are described as visually appealing when people visit. However, there is one recurring caveat: one reviewer mentioned that the overall smell upon entering the building was not pleasant, suggesting that housekeeping could be a continued area for improvement. Even so, the general impression is that Pulaski Health & Rehab Center maintains a high standard of cleanliness and an inviting atmosphere, with security measures in place to keep residents safe, including protections for those with dementia or Alzheimer's.

Admiration for leadership and the overall culture of the facility is evident in several testimonials. Families commend the administration for the quality of communication and the compassionate care that permeates every level of staff. One reviewer even describes the center as a "Diamond in the rough," praising the energy and dedication that staff bring to their daily work. The praise extends to the broader team, with appreciation voiced for everyone - from the administrators and front desk to the nursing staff and housekeepers - who contribute to a patient-centered environment. The sentiment is that Pulaski Health & Rehab Center is top-notch and worthy of more than five stars for the consistent quality of care and respect shown to patients and families alike.

A number of stories highlight outstanding rehabilitation outcomes and clinical excellence. Families often point to tangible progress, such as a loved one recovering from serious conditions and experiencing meaningful gains in mobility and strength. One account celebrates a family member who recovered from a cardiac arrest with "above & beyond" care from nurses and therapists, while another notes a loved one who progressed from assisted standing to walking 100 feet with a walker during a six-week stay. The rehabilitation team - nurses, therapists, and aides - are repeatedly described as dedicated, professional, and highly capable, with many citing specific clinicians who went the extra mile to tailor care to individual needs. The overall impression is that Pulaski Rehab is a place where healing and progress are actively pursued, with therapists and nurses forming strong working relationships with both patients and their families.

Special shout-outs to individual staff members underscore the personal impact of exceptional care. Ashley Anderson is highlighted for going above and beyond, offering additional support and personally guiding residents to activities like bingo and painting to brighten their day. The dietitian is praised for thoughtful, patient-centered attention to each patient's needs and preferences, while nurse aides are noted for their caring attitudes and proactive check-ins. Laura Reynolds is singled out as exceptional and genuinely kind, and Sophia and the reception team receive kudos for making first impressions warm and welcoming. Mathew Graham is described as professional and knowledgeable, with colleagues affirming that his collaboration makes it easier to navigate care plans and coordinate with the broader care team. These individual stories collectively illustrate how a few dedicated team members can significantly enhance the overall patient experience.

While the overwhelmingly positive tone dominates, reviewers do offer constructive feedback that centers on ongoing improvement rather than dissatisfaction. In addition to the earlier note about the interior aroma, some reviewers mention that housekeeping and maintenance could sometimes lag behind needs, suggesting that timely responsiveness to minor upkeep would further elevate the patient experience. Nonetheless, even these comments are framed within a larger context of gratitude for the level of care and the strong relationships built with residents and families. The overall message is that Pulaski Health & Rehab Center remains a trusted, capable, and compassionate option for rehabilitation and long-term care in the community, with a proven track record of kindness, expertise, and patient-centered service.

In sum, the reviews paint a vivid portrait of a facility where clinical excellence and compassionate, personal care go hand in hand. Families repeatedly express confidence in the staff's ability to support recovery, maintain dignity, and foster a sense of belonging and safety. The combination of clean, welcoming spaces; proactive admissions processes; compassionate hands-on care; and targeted praise for standout team members all contribute to Pulaski Health & Rehab Center's reputation as a reliable, high-quality choice for rehab and long-term care in the NRV area.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pulaski Health & Rehab Center is a premier assisted living community located in Pulaski, VA. The center offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

For those looking to enhance their beauty and grooming routines, the center provides a convenient on-site beauty salon. Residents can enjoy their favorite TV shows or movies with access to cable or satellite TV in their fully furnished accommodations. Community operated transportation is available for outings and appointments, ensuring that residents are able to stay active and connected.

A computer center is available for residents who wish to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining with delicious meals prepared by the staff. Special dietary restrictions can be accommodated, ensuring that residents receive appropriate nutrition.

A fitness room is provided for residents who want to maintain an active lifestyle and improve their physical health. The gaming room offers opportunities for socializing and entertainment. A small library is available for those who enjoy reading.

Residents can relax and enjoy nature in the garden or outdoor spaces within the community. Housekeeping services are provided to ensure a clean and comfortable living environment. Private bathrooms are included in each accommodation.

Move-in coordination is offered to assist new residents with the transition process. Transportation arrangements for non-medical purposes as well as doctor's appointments are available.

For mental wellness, a wellness center provides various programs and activities tailored to individual needs. Wi-Fi/high-speed internet access enables residents to stay connected digitally.

The 24-hour call system ensures that assistance is readily available when needed, providing peace of mind for both residents and their families. Skilled staff members provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers.

Medication management services help residents stay on track with their prescription schedule. A diabetes diet can be provided if necessary, along with meal preparation and service throughout the day.

The center also organizes a variety of activities to keep residents engaged and entertained. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

Within close proximity to the community are two cafes, two parks, five pharmacies, 11 physicians' offices, 13 restaurants, and various places of worship. Additionally, three hospitals are located nearby for convenient access to medical services.

Overall, the Pulaski Health & Rehab Center offers a comfortable and vibrant assisted living community with a wide range of amenities and care services to meet the unique needs of its residents.

Nearby Places of Interest

Physicians

  • Pulaski Health-Rehabilitation - Richard T Williams MD (0 miles)
  • Joanna A Kolodney, Md - Lewisgale Regional Cancer Center (0.2 miles)
  • Occupational Medicine Service (0.2 miles)
  • New River Valley Cancer Care Center (0.2 miles)
  • New River Internal Medicine (0.2 miles)
  • Branscom Judy J Msn Fnp (0.2 miles)
  • New River Medical Group (2.1 miles)

Hospitals

  • LewisGale Hospital Pulaski (0.2 miles)
  • New River Valley Comm (1.1 miles)
  • Pulaski Community Hospital (1.8 miles)
  • Carilion New River Valley Medical Center (11 miles)
  • Carilion New River Vly Med Center (11 miles)
  • Mobile Medical Diagnostic System (13.1 miles)
  • Carilion Giles Memorial Hospital (17.6 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.2 miles)
  • Health Mart Pharmacy (1.7 miles)
  • Walgreens (4.7 miles)
  • CVS Pharmacy (4.8 miles)
  • Kroger Pharmacy (11.1 miles)
  • Radford Drug (11.1 miles)

Places of Worship

  • Abundant Life Ministries (0.4 miles)
  • Southern Baptist Convention (0.9 miles)
  • House Of Worship (1.2 miles)
  • Pulaski Church of Christ (1.3 miles)
  • Randolph Ave United Methodist Church (1.5 miles)
  • Anderson Memorial Presbyterian Church (1.5 miles)
  • Newbern Christian Church (3.6 miles)

Restaurants

  • Ginza (1.4 miles)
  • McDonald's (1.4 miles)
  • Tha Dawg House II (1.5 miles)
  • Sonic Drive-In (1.5 miles)
  • Subway (1.5 miles)
  • Main Street Grill (1.8 miles)
  • Al's On First (2 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.4 miles)
  • U-Haul Moving & Storage (1.7 miles)
  • Enterprise Rent-A-Car (12.7 miles)

Parks

  • Jefferson Park (1.9 miles)
  • Claytor Lake State Park (4.8 miles)
  • Harry Dehaven Park (5.3 miles)
  • Bisset Park Playground (11.6 miles)
  • Sparky's Run Dog Park (12.9 miles)
  • Shot Tower at New River Trail State Park (15.1 miles)

Cafes

  • Draper Mercantile (4.8 miles)
  • The Draper Mercantile And Trading Company (4.8 miles)
  • Radford Coffee Company (11.1 miles)

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