Pulaski Health & Rehab Center
Save2401 Lee Highway, Pulaski, VA 24301
For more information about senior living options: (844) 490-3973
Pulaski Health & Rehab Center consistently stands out as a place where patients and families feel cared for, supported, and heard. Across a wide range of experiences, the common thread is a deep commitment from the staff to answer questions, check in on progress, and create an environment that respects both the clinical and emotional needs of residents. Families repeatedly note that the nursing and support teams are friendly, patient, and genuinely invested in the well-being of their loved ones, and they feel confident in the level of attention their relatives receive day in and day out.
Multiple accounts highlight how attentive the staff members are in practical ways. In one recent experience, staff went beyond the basics by proactively answering questions and checking in to ensure everything was progressing smoothly. The admissions and front-desk teams are frequently praised for being efficient and accommodating: paperwork is prepared ahead of time, tours are provided, and admissions can be completed within a few hours, which helps families feel at ease during what is often a stressful time. The care teams, from nurses to helping aides, are described as very friendly and reassuring, making it easier for families to trust that their loved ones are in good hands.
Caregivers who have been with residents for extended periods are particularly celebrated. A mother who has been at Pulaski Rehab for five years is described as having loving interactions with staff who clearly value her as a person. The same sentiment is echoed in other testimonials, where families emphasize how the staff not only delivers medical care but also forms personal connections - showing warmth, affection, and genuine concern. These relationships become a cornerstone of comfort for both residents and their families, creating a sense of continuity and emotional support that families rely on during rehab or long-term care.
The facility's environment also earns positive remarks, with many noting that rooms and public areas look clean and well-maintained. Specific rooms - 20 through 40 - are highlighted for being particularly clean, and the hallways and common areas are described as visually appealing when people visit. However, there is one recurring caveat: one reviewer mentioned that the overall smell upon entering the building was not pleasant, suggesting that housekeeping could be a continued area for improvement. Even so, the general impression is that Pulaski Health & Rehab Center maintains a high standard of cleanliness and an inviting atmosphere, with security measures in place to keep residents safe, including protections for those with dementia or Alzheimer's.
Admiration for leadership and the overall culture of the facility is evident in several testimonials. Families commend the administration for the quality of communication and the compassionate care that permeates every level of staff. One reviewer even describes the center as a "Diamond in the rough," praising the energy and dedication that staff bring to their daily work. The praise extends to the broader team, with appreciation voiced for everyone - from the administrators and front desk to the nursing staff and housekeepers - who contribute to a patient-centered environment. The sentiment is that Pulaski Health & Rehab Center is top-notch and worthy of more than five stars for the consistent quality of care and respect shown to patients and families alike.
A number of stories highlight outstanding rehabilitation outcomes and clinical excellence. Families often point to tangible progress, such as a loved one recovering from serious conditions and experiencing meaningful gains in mobility and strength. One account celebrates a family member who recovered from a cardiac arrest with "above & beyond" care from nurses and therapists, while another notes a loved one who progressed from assisted standing to walking 100 feet with a walker during a six-week stay. The rehabilitation team - nurses, therapists, and aides - are repeatedly described as dedicated, professional, and highly capable, with many citing specific clinicians who went the extra mile to tailor care to individual needs. The overall impression is that Pulaski Rehab is a place where healing and progress are actively pursued, with therapists and nurses forming strong working relationships with both patients and their families.
Special shout-outs to individual staff members underscore the personal impact of exceptional care. Ashley Anderson is highlighted for going above and beyond, offering additional support and personally guiding residents to activities like bingo and painting to brighten their day. The dietitian is praised for thoughtful, patient-centered attention to each patient's needs and preferences, while nurse aides are noted for their caring attitudes and proactive check-ins. Laura Reynolds is singled out as exceptional and genuinely kind, and Sophia and the reception team receive kudos for making first impressions warm and welcoming. Mathew Graham is described as professional and knowledgeable, with colleagues affirming that his collaboration makes it easier to navigate care plans and coordinate with the broader care team. These individual stories collectively illustrate how a few dedicated team members can significantly enhance the overall patient experience.
While the overwhelmingly positive tone dominates, reviewers do offer constructive feedback that centers on ongoing improvement rather than dissatisfaction. In addition to the earlier note about the interior aroma, some reviewers mention that housekeeping and maintenance could sometimes lag behind needs, suggesting that timely responsiveness to minor upkeep would further elevate the patient experience. Nonetheless, even these comments are framed within a larger context of gratitude for the level of care and the strong relationships built with residents and families. The overall message is that Pulaski Health & Rehab Center remains a trusted, capable, and compassionate option for rehabilitation and long-term care in the community, with a proven track record of kindness, expertise, and patient-centered service.
In sum, the reviews paint a vivid portrait of a facility where clinical excellence and compassionate, personal care go hand in hand. Families repeatedly express confidence in the staff's ability to support recovery, maintain dignity, and foster a sense of belonging and safety. The combination of clean, welcoming spaces; proactive admissions processes; compassionate hands-on care; and targeted praise for standout team members all contribute to Pulaski Health & Rehab Center's reputation as a reliable, high-quality choice for rehab and long-term care in the NRV area.
The Pulaski Health & Rehab Center is a premier assisted living community located in Pulaski, VA. The center offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For those looking to enhance their beauty and grooming routines, the center provides a convenient on-site beauty salon. Residents can enjoy their favorite TV shows or movies with access to cable or satellite TV in their fully furnished accommodations. Community operated transportation is available for outings and appointments, ensuring that residents are able to stay active and connected.
A computer center is available for residents who wish to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining with delicious meals prepared by the staff. Special dietary restrictions can be accommodated, ensuring that residents receive appropriate nutrition.
A fitness room is provided for residents who want to maintain an active lifestyle and improve their physical health. The gaming room offers opportunities for socializing and entertainment. A small library is available for those who enjoy reading.
Residents can relax and enjoy nature in the garden or outdoor spaces within the community. Housekeeping services are provided to ensure a clean and comfortable living environment. Private bathrooms are included in each accommodation.
Move-in coordination is offered to assist new residents with the transition process. Transportation arrangements for non-medical purposes as well as doctor's appointments are available.
For mental wellness, a wellness center provides various programs and activities tailored to individual needs. Wi-Fi/high-speed internet access enables residents to stay connected digitally.
The 24-hour call system ensures that assistance is readily available when needed, providing peace of mind for both residents and their families. Skilled staff members provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers.
Medication management services help residents stay on track with their prescription schedule. A diabetes diet can be provided if necessary, along with meal preparation and service throughout the day.
The center also organizes a variety of activities to keep residents engaged and entertained. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Within close proximity to the community are two cafes, two parks, five pharmacies, 11 physicians' offices, 13 restaurants, and various places of worship. Additionally, three hospitals are located nearby for convenient access to medical services.
Overall, the Pulaski Health & Rehab Center offers a comfortable and vibrant assisted living community with a wide range of amenities and care services to meet the unique needs of its residents.
Pulaski Health & Rehab Center is located at 2401 Lee Highway, Pulaski, VA 24301 in Pulaski County, Virginia
Pulaski Health & Rehab Center on seniors.fyi includes 5 photos including images showing healthcare, nurse, interior, outdoors, physical therapy, rehabilitation, fitness, wheelchair, and more.
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