Highland Ridge Rehab Center

Save

Highland Ridge Rehab Center

5872 Hanks Street Po Box 1087, Dublin, VA 24084

For more information about senior living options: (844) 490-3973

2.7 from 3 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 stars
1

Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro Despite being understaffed, the rehab center did their best with the resources they had.
  • pro The presence of some activities showed efforts to engage residents.
  • pro The new owners attempted to make changes, although it resulted in a high turnover of staff.
  • pro Residents' families were allowed to actively participate in ensuring good care.
  • pro The fact that the room had a closet indicates an attempt at providing storage space for personal belongings.

Cons

  • pro The mother-in-law's room was always a mess and was not somewhere anyone would want to leave their loved ones.
  • pro The rehab center was very understaffed, resulting in a lack of proper care and assistance for the patients.
  • pro The mother-in-law did not like the food at the center and was always hungry.
  • pro The activities offered were limited due to the understaffing issue, preventing many residents from participating.
  • pro The room lacked basic amenities and cleanliness, even though a high daily fee was being paid.
  • pro After new ownership, staff levels were reduced and there were issues with cleanliness and responsiveness during off shifts.
  • pro There was poor communication with the doctor, with the claim that he never showed up as scheduled.
  • pro The food provided was catered and not freshly cooked, diminishing its quality.
  • pro Additional charges had to be paid if a patient went to the hospital but wished to keep their room at the rehab center.
  • pro Family members had to actively assist in ensuring good care because of deficiencies in staff support.

Review

Highland Ridge Rehab Center LLC has received some negative reviews regarding the quality of care and staffing levels. One individual shared that their mother-in-law was placed in a small, untidy room and the facility seemed to be severely understaffed. Despite bringing clothes for their loved one, the closet remained empty and the room messy. This lack of attention led to their mother-in-law feeling unhappy and pleading to go home. These conditions were deemed unsuitable by the reviewer, who stated that they would not want to leave a loved one in such an environment.

The reviewer mentioned that their mother-in-law stayed at Highland Ridge Rehab Center LLC for approximately 3-4 months and expressed dissatisfaction with the food provided. It seems that there was an issue with the quality or quantity of meals, as the patient consistently felt hungry. The facility did offer some activities, but due to being understaffed, not everyone who wanted to participate could be accommodated. The reviewer acknowledged that although efforts were made within the limitations of available staff, there was certainly room for improvement. They also noted that staffing shortages are prevalent throughout various healthcare facilities.

Furthermore, it appears that despite paying $345 per day, the reviewer felt their mother-in-law did not receive what they were entitled to. The room described as "dingy" lacked basic amenities and cleanliness standards were not met - even her clothes weren't kept clean. This failure to meet expectations left a lingering sense of disappointment. The new owners from New York seemingly worsened the situation by reducing staff numbers, resulting in a persistent smell of urine throughout the facility and infrequent room cleanings.

Notably, off-shifts at Highland Ridge Rehab Center LLC experienced severe staffing shortages with no personnel available to respond promptly to emergencies or assist with feeding patients. Staff turnover was high as newly graduated nurses appeared dissatisfied with working conditions. While there were instances where staff attended calls for assistance upon request, janitorial services were absent during off-shifts. Additionally, the reviewer claimed that the doctor allegedly arrived very early in the morning, but this was contradicted by personal experience of waiting for the doctor on three separate occasions without their appearance.

The quality of food provided at Highland Ridge Rehab Center LLC was further criticized, as meals were reportedly catered rather than freshly cooked. Another concerning detail highlighted by the reviewer was the requirement to pay an extra fee if a patient needed to be hospitalized while still retaining their room. In such cases, family members had to step up and assist to ensure adequate care for their loved ones.

In conclusion, these reviews offer a detailed account of several issues faced by residents and their families at Highland Ridge Rehab Center LLC. The lack of cleanliness, understaffing problems, dissatisfaction with food quality and quantity, and overall disappointment with the level of care provided are among the concerns conveyed. It is clear that improvements are essential in order to meet the expected standards of care for residents at this facility.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Ridge Rehab Center in Dublin, VA, is a premier skilled nursing facility that offers a comprehensive range of care services designed to support the needs of its residents while promoting their well-being and independence. With a focus on providing high-quality, personalized care, Highland Ridge ensures that every resident receives the attention they deserve.

The center boasts an array of amenities to enhance the living experience. Residents can enjoy a beauty salon for personal grooming, a community-operated transportation service for outings and appointments, and a fully-equipped fitness room to encourage physical health. The facility features comfortable dining areas that provide restaurant-style meals tailored to accommodate special dietary restrictions, ensuring nutritious options are always available.

For those who enjoy recreational activities, there are plenty of engaging options including a gaming room, outdoor spaces for relaxation, and planned day trips organized by dedicated staff. Residents can also take advantage of wellness programs aimed at mental and physical health through fitness programs and scheduled activities.

Living quarters at Highland Ridge are thoughtfully designed with comfort in mind?each offering private bathrooms, kitchenettes, and are fully furnished to create a welcoming environment. Additional conveniences like housekeeping services and Wi-Fi/high-speed internet allow residents to enjoy their surroundings without the stress of daily chores.

Safety is paramount at Highland Ridge Rehab Center; with 24-hour supervision and an emergency call system in place, residents can feel secure knowing help is readily available when needed. The staff is trained to assist with activities of daily living such as bathing and dressing while providing medication management and special dietary accommodations for those with specific health needs.

With convenient access to local parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby, Highland Ridge offers both support and community connectivity. This vibrant assisted living community fosters companionship among residents through concierge services and resident-run activities that promote socialization.

At Highland Ridge Rehab Center in Dublin, VA, each resident finds not just a place to live but a supportive community dedicated to enhancing their quality of life through compassionate care and engaging experiences.

Nearby Places of Interest

Parks

  • Claytor Lake State Park (0 miles)
  • Harry Dehaven Park (3.9 miles)
  • Jefferson Park (6.6 miles)
  • Bisset Park Playground (6.8 miles)
  • Sparky's Run Dog Park (8.2 miles)

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.1 miles)
  • Walgreens (5 miles)
  • CVS Pharmacy (5.2 miles)
  • Kroger Pharmacy (6.3 miles)
  • Radford Drug (6.4 miles)
  • Medicine Shoppe (6.4 miles)

Places of Worship

  • Valley Harvest (1.4 miles)
  • Newbern Christian Church (2.4 miles)
  • Pulaski Church of Christ (4.2 miles)
  • Abundant Life Ministries (4.4 miles)
  • House Of Worship (5.5 miles)
  • Southern Baptist Convention (5.6 miles)
  • Anderson Memorial Presbyterian Church (6.1 miles)

Restaurants

  • Arby's (1.5 miles)
  • Wendy's (1.5 miles)
  • Papa John's Pizza (1.6 miles)
  • Waffle House (1.6 miles)
  • Fatz Southern Kitchen (1.8 miles)
  • Bojangles' Famous Chicken 'n Biscuits (2.2 miles)
  • Omelet Shoppe (2.4 miles)

Physicians

  • Children's Choice Business Office (1.9 miles)
  • Children's Choice of the New River Valley (1.9 miles)
  • Michael Simpson DO (2 miles)
  • Pulaski Internal Medicine (2.4 miles)
  • Branscom Judy J Msn Fnp (4.6 miles)
  • New River Internal Medicine (4.6 miles)
  • Joanna A Kolodney, Md - Lewisgale Regional Cancer Center (4.7 miles)

Hospitals

  • LewisGale Hospital Pulaski (4.7 miles)
  • New River Valley Comm (5.4 miles)
  • Carilion New River Valley Medical Center (6.3 miles)
  • Carilion New River Vly Med Center (6.3 miles)
  • Pulaski Community Hospital (6.5 miles)
  • Mobile Medical Diagnostic System (8.3 miles)

Transportation

  • U-Haul Moving & Storage (5.5 miles)
  • U-Haul Neighborhood Dealer (5.7 miles)
  • Enterprise Rent-A-Car (8.2 miles)

Cafes

  • Radford Coffee Company (6.3 miles)
  • Draper Mercantile (7.9 miles)
  • The Draper Mercantile And Trading Company (7.9 miles)

Theaters

  • Regal New River Valley & RPX (14.7 miles)

Frequently Asked Questions

Where is Highland Ridge Rehab Center?
Does Highland Ridge Rehab Center provide care for residents with dementia or Alzheimer's disease?
What photos are available for Highland Ridge Rehab Center in Dublin, Virginia?

Nearby Communities

Memory care in Nearby Cities

Related Resources

  • dementia paranoiaDementia, Paranoia, and Caregiver Guidance: Understanding the Connection

    Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.

  • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.