Shore Health & Rehab Center

Pros

• The facility has a nice modern appearance, creating a welcoming environment for residents and visitors.
• The staff is generally described as not too bad, indicating that some members are providing satisfactory care.
• There was a church service offered during one visit, suggesting that the facility provides opportunities for spiritual engagement and community activities.
• Family members appreciate the efforts of certain staff despite their concerns, highlighting moments of care and consideration.

Cons

• The staff displayed absolutely terrible skills, ethics, and interest in the patients.
• An 86-year-old patient was made to lay in bed all day and had yet to see a physical therapist after six days.
• Staff members were unaware that the patient had been walking multiple times a day at a previous hospital.
• Calls for assistance from patients were answered slowly and ineffectively by the staff.
• A family member discovered that the patient had been catheterized without documentation or consent, despite it being prohibited by the previous hospital.
• Staff spent excessive time outside smoking and texting on their phones rather than attending to patients' needs.
• The patient's condition was worsening due to the inactions of leadership and staff.
• Communication with nursing home administration was poor, with no one available to talk or provide assistance.
• Residents were not allowed to eat in the dining room and faced restrictions that made them feel imprisoned during visitation hours.
• There appeared to be a lack of nursing staff present when needed, leaving some residents calling out for basic care.

Review

The experience of a family member at the Shore Lifecare Nursing Home in Accomack County has raised serious concerns regarding the quality of care, staff ethics, and overall patient treatment. One specific case that exemplifies these issues involves an 86-year-old man who was recently transferred from Salisbury Hospital after suffering head trauma. Initially, he was making significant progress in physical rehabilitation, walking multiple times a day. However, since his transfer to Shore Lifecare just six days ago, there has been a stark decline in his activity levels and an apparent lack of proper medical attention. Family members note that he has been confined to bed for extended periods without any physical therapy sessions, raising alarms about his deteriorating health.

Upon questioning the staff about his situation and previous abilities in Salisbury, it became evident that they were uninformed about his prior care and operational history. This lack of communication is particularly troubling as it suggests a systemic failure within the facility's operations. Furthermore, there have been alarming incidents involving unapproved medical procedures; for instance, family members discovered evidence that he had been catheterized despite it being prohibited by the previous hospital. When confronted with this information, staff members denied any such actions took place and claimed nothing was documented in his medical chart—further illustrating a concerning disconnect between patient data management and actual patient care.

In addition to these grave issues relating to medical oversight, families reported systemic neglect impacting their ability to communicate effectively with staff members. Attempts to reach out via phone went unanswered for an extended period. When visits were finally permitted, coordination was limited to just twenty minutes—an inadequate timeframe for addressing pressing concerns or understanding the full extent of their loved one’s condition. Moreover, access restrictions further isolated residents from their families during challenging times when emotional support is paramount.

The emotional well-being of patients appears severely compromised within this environment as well. The family's observations revealed additional signs pointing toward neglect: one family member noted depressed residents unable to leave their rooms due to strict pandemic-related restrictions despite everyone being vaccinated against COVID-19. The inability to dine together or engage socially exacerbated feelings of isolation akin to being incarcerated rather than receiving supportive rehabilitation care within a nursing home setting.

On an observational level, visitors noted disorganization among staff members and issues related to personal hygiene among residents; reports indicated people wandering with nightgowns improperly secured while others attempted desperately to summon help for basic needs like changing diapers—all indicative of understaffing or inadequate response times by nursing personnel. Such visible distress resonates deeply with families who expect professional standards within modern facilities like Shore Lifecare but are left disillusioned instead.

Despite all these criticisms and negative experiences recounted by several visitors—one individual even noting some positive aspects regarding staff demeanor—the overwhelming sentiment points toward significant deficiencies affecting both patient safety and quality care at Shore Lifecare Nursing Home. The striking contrast between expected standards of healthcare provided versus experiences described paints a troubling portrait not easily overlooked by families seeking sanctuary for their loved ones during vulnerable stages post-hospitalization. It highlights an urgent need for reform within such institutions that prioritize not only protocol adherence but also compassionate patient engagement essential for meaningful rehabilitation outcomes.

Restaurants

• Rita's (0.4 miles)
• The Lunch Box (2.4 miles)
• Roma Pizzeria (4.7 miles)
• Stuckey's Southern Grille (6.1 miles)
• Hardee's (6.3 miles)
• Subway (6.4 miles)
• Dragon House Restaurant (6.4 miles)

Places of Worship

• Faith Christian Tabernacle (1.3 miles)
• Living Word Ministries (1.6 miles)
• Iglesia El Candelero De Oro - VA (2.1 miles)
• Jehovah's Witnesses (2.1 miles)
• Baptist Bible Church (2.3 miles)
• Living Word Church of Deliverance (2.3 miles)
• Iglesia Del Dios Viviente / Church of the Living God (2.4 miles)

Pharmacies

• Runninger's Pharmacy (2.3 miles)
• Walgreens (6.4 miles)
• CVS Pharmacy (6.6 miles)
• Walmart Pharmacy (7.5 miles)
• Shore Pharmacy (19.1 miles)

Parks

• Eastern Shore Street Hockey (2.6 miles)
• Exmore Playground (19.4 miles)

Physicians

• Shore Medical Center At Metompkin (3 miles)
• Hiler L A Dr (3.9 miles)
• Riverside Shore Memorial Hospital (6.9 miles)
• Chesapeake Bay ENT (17.6 miles)

Cafes

• Corner Bakery Cafe (7.6 miles)

Transportation

• Accomack County Airport (MFV) (11 miles)
• Chesapeake Aviation (11 miles)
• Bus Stop (13.7 miles)
• Rent A Ride (16 miles)
• Enterprise Rent-A-Car (18.1 miles)