Heritage Hall - Laurel Meadows

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Heritage Hall - Laurel Meadows

16600 Danville Pike, Laurel Fork, VA 24352

For more information about senior living options: (844) 490-3973

4.9 from 34 reviews
5 stars
32
4 stars
1
3 stars
0
2 stars
1
1 stars
0

Board and Care Home Skilled Nursing Facility

Overall Review of Heritage Hall - Laurel Meadows

Pros

  • pro The facility is described as the most outstanding they've ever visited, with exceptional resident care.
  • pro The staff is amazing, caring, and respectful of all residents, making families feel like part of the family.
  • pro Families report peace of mind knowing their loved ones receive the best possible care.
  • pro The physical therapy team is second to none, and the nursing team treats residents with love and respect.
  • pro The center is consistently clean, inviting, and well maintained.
  • pro Administration and clinicians are reliable, courteous, and readily available to answer questions.
  • pro The facility offers engaging activities and welcomes outside entertainment, including choir performances.
  • pro The staff are top-rate and go above and beyond in their duties.
  • pro Families would choose Heritage Hall Laurel Meadows for rehab or long-term care based on the care and atmosphere.

Cons

  • pro Call lights were not responded to for more than 30 minutes when nurses were busy.
  • pro A resident became ill after dinner, and there was a 45-minute delay before anyone responded to her call light.
  • pro An aide was at the desk eating while call lights on three halls went unanswered.
  • pro Nurses were frequently crushing pills that should not be crushed, including an extended-release medication.
  • pro A lift was used inappropriately on two occasions, raising safety concerns about the care provided.

Review

Heritage Hall Laurel Meadows comes across in these accounts as a community that has found a refreshed sense of purpose under its new owners. Several reviewers note a tangible difference in the atmosphere since the changes in management: cleaner surroundings, a nicer smell in and around the facility, and a pride among the staff that shines through in their daily work. The entrances and common areas feel more welcoming, and visitors are seeing more outside engagement - from entertainment programs to choir performances - that adds a lively, family-friendly vibe to the environment.

The care experience at Heritage Hall Laurel Meadows is described time and again as outstanding. One person calls it "the most outstanding facility I've ever been in," emphasizing the extraordinary level of attention paid to residents over a long period, including a father who spent 15 months there and reportedly had a wonderful time. The repetitive refrain across reviews is that residents' well-being is the top priority, and family members feel they can trust the staff to look after their loved ones with sincerity and dedication.

Staff who work at the facility are consistently praised for their compassion, professionalism, and respect. A common sentiment is that the nursing and caregiving teams treat residents "like family," with many accounts saying the staff go above and beyond to meet medical and personal needs. The physical therapy team often receives special recognition as "second to none," and the nursing team is repeatedly described as loving and respectful. In these narratives, the care providers create a sense of security for families, who experience peace of mind knowing their loved ones are in capable and caring hands.

Rave reviews also highlight the practical aspects of daily care - cleanliness, efficient administration, and clear, supportive communication. Residents and family members alike note that the facility is consistently clean, well maintained, and organized. Administrators are praised for being approachable, available, and proactive in answering questions and providing guidance. In short, the operational side of the facility - everyday upkeep, responsiveness, and accessible leadership - meets the expectations of families who want transparent, reliable care for their relatives.

Beyond the core medical and supportive care, many reviewers appreciate the sense of community and the value of meaningful activities. The presence of visitors, the opportunity for residents to participate in entertaining events, and the overall atmosphere convey a place where older adults can thrive socially as well as physically. People recount experiences with concerts and choir performances, suggesting that Heritage Hall Laurel Meadows offers more than just medical care - it provides moments of joy and human connection that families remember.

Within these conversations, there are individual stories that highlight the personal impact of the staff. A family member notes a particular employee, April, as being exceptional, illustrating the sense that there are standout team members who become part of the family dynamic at the facility. The sentiment that "it's like one big family" recurs in multiple testimonials, underscoring how important it is for families to witness warmth, familiarity, and genuine concern in the day-to-day care of their loved ones.

Even as the overall tone is overwhelmingly positive, one review offers a pointed, constructive perspective from a different experience. It describes a grandmother's rehab stay with several nursing care concerns: delayed responses to call lights, a nurse staffing pattern that occasionally left lights unanswered for extended periods, and issues with the timing and handling of medications. The reviewer also describes problems with equipment use and a lack of timely nursing action during a critical period. They acknowledge that therapy at home helped regain mobility and that leadership was responsive - providing direct cell numbers and listening to concerns - but they feel that some changes did not fully take hold during that stay. This account presents a more nuanced picture, suggesting that while the facility is capable of high-quality care and responsive leadership, there are real and concrete areas where consistency and staffing must improve.

In conclusion, the collective voice about Heritage Hall Laurel Meadows leans strongly positive: new ownership has brought a cleaner, more welcoming environment; staff across nursing, therapy, and administration are repeatedly described as caring, respectful, and dedicated to treating residents like family. Families express deep appreciation for the quality of care, the reliability of the care teams, and the sense of community that helps both residents and relatives feel at home. At the same time, there is an honest acknowledgment of opportunities for improvement, especially around nursing responsiveness and consistency in care, with leadership shown to be listening and ready to engage when concerns are raised. Taken together, these reviews portray a facility that is largely delivering compassionate, high-quality care with a few growing pains that the administration is actively addressing.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Hall - Laurel Meadows is a skilled nursing facility located in Laurel Fork, VA. We offer a variety of care services to meet the needs of our residents, including assistance with daily living activities, medication management, and specialized dietary plans such as diabetes diets.

Our community features a range of amenities designed to enhance the quality of life for our residents. We have a beauty salon on-site for those who wish to look and feel their best. Residents can enjoy their favorite shows and movies with cable or satellite TV in their private rooms. Our community operated transportation provides convenient access to nearby destinations, including doctors' appointments.

For those who enjoy technology, we offer a computer center with Wi-Fi/high-speed internet access. Our fitness room allows residents to stay active and maintain their physical well-being. Our gaming room provides entertainment options for those who enjoy games and socializing.

Outdoor spaces, such as our garden and outdoor seating areas, give residents the opportunity to relax and connect with nature. Housekeeping services are provided to ensure that our community remains clean and comfortable at all times.

We have a dining room where residents can enjoy restaurant-style meals prepared by our staff according to their dietary restrictions. Special dietary plans are available for those with specific needs.

Our community offers various activities to keep residents engaged and entertained throughout the day. These include fitness programs tailored for seniors, planned day trips to local attractions, resident-run activities where they can share their hobbies and skills with others, as well as scheduled daily activities organized by our staff.

Located in Laurel Fork, VA, Heritage Hall - Laurel Meadows is conveniently close to a number of amenities. There are cafes, pharmacies, physicians' offices, restaurants, and places of worship all within easy reach of our community.

At Heritage Hall - Laurel Meadows, we strive to provide personalized care in a warm and welcoming environment. Our dedicated staff is available 24/7 to ensure the safety and well-being of our residents. We invite you to come and experience the comfort and support of our assisted living community.

Nearby Places of Interest

Places of Worship

  • Southern Baptist Convention (0.6 miles)
  • Mayberry Presbyterian Church (2.1 miles)
  • Stone Mountain Baptist Church (3.5 miles)
  • Gospel Chapel Church (3.6 miles)
  • Southern Baptist Convention (5.1 miles)
  • Hillsgrove Baptist Church (8.8 miles)
  • Willow Hill Moravian Church (8.9 miles)

Pharmacies

  • Tri-Area Community Pharmacy at Laurel Fork (1.9 miles)
  • Walgreens (12.7 miles)
  • Nuckolls Drug Co. (14.9 miles)
  • Webb's Family Pharmacy (15 miles)
  • CVS Pharmacy (15.1 miles)
  • CVS Pharmacy (16.2 miles)
  • Epic Pharmacies (16.4 miles)

Physicians

  • Tri-Area Community Health Clinic at Laurel Fork (1.9 miles)
  • Pioneer Family Medical (13.3 miles)
  • Caring Hearts Free Clinic (13.3 miles)
  • Carilion Clinic Neurosurgery (14.5 miles)
  • Carilion Clinic Family Medicine - Hillsville (14.6 miles)
  • Carilion Clinic Urology (14.6 miles)
  • Twin County Family Care Center - Hillsville (14.9 miles)

Cafes

  • Janies Country Cafe (3.8 miles)
  • Longfin Grill (5.2 miles)
  • Crossroad Cafe (9.6 miles)
  • Honduras Coffee Company (12.6 miles)
  • Floyd Country Store (15.7 miles)
  • Red Rooster Coffee Roaster (15.7 miles)

Restaurants

  • Mabry Mill Restaurant (4.4 miles)
  • Dry Fork Fruit Distillery (4.4 miles)
  • Chateau Morrisette Winery and Restaurant (6.8 miles)
  • Coffee Break (12.6 miles)
  • Lake View Motel & Restaurant (12.6 miles)
  • The Gap Deli at the Parkway (12.6 miles)
  • Subway (12.7 miles)

Parks

  • Mountain Top Park (5.8 miles)
  • Blue Ridge Parkway (15.1 miles)
  • Granite Quarry Overlook (15.2 miles)

Hospitals

  • Pioneer Community Hospital (13.2 miles)
  • Reynolds Patrick County Hospital (13.2 miles)
  • Pioneer Health Services Of Patrick County (13.2 miles)
  • Rehab Services Hillsville-Tcrh (14.9 miles)
  • Rogers Plumbing (15.2 miles)
  • Surry Community Health Center by Harborview (15.8 miles)

Transportation

  • Chaffin Taxidermy (13.6 miles)
  • U-Haul (16.3 miles)

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