Heritage Hall Clintwood

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Heritage Hall Clintwood Heritage Hall Clintwood

Heritage Hall Clintwood

1225 Clintwood Main Street, Route 607 Po Box 909, Clintwood, VA 24228

For more information about senior living options: (844) 490-3973

4.4 from 17 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review of Heritage Hall Clintwood

Pros

  • pro This place has great care.
  • pro The team is friendly.
  • pro The residents appear happy and well cared for.
  • pro The dietary team provides an excellent meal.
  • pro The management staff was great.
  • pro The staff are very knowledgeable and professional.
  • pro All the people that work there have very nice attitudes.

Cons

  • pro The place sucks.
  • pro The food is horrible.
  • pro The level of care is a joke.
  • pro Most CNAs don't want to do their jobs and never answer a call light.
  • pro They do nothing about problems with patients.
  • pro They are still sending bills after the resident's death.
  • pro The staff are overworked.

Review

Heritage Hall Clintwood is best suited for families seeking a small-town, personable atmosphere where residents are treated with warmth and everyday life centers on strong social engagement, good meals, and attentive local management. The community's footprint in Clintwood, VA, tends to appeal to seniors who value a neighborly feel, consistent friendliness from staff, and a daily rhythm that emphasizes meals, activities, and familiar routines. When these elements align with a desire for a locally operated option, Heritage Hall can feel like a comfortable, approachable choice. This is not a luxury or highly clinical setting; it is a practical, community-forward option that often wins praise for its approachable staff and congenial environment.

Those who may want to consider alternatives include families prioritizing absolute consistency in care delivery and rapid response to needs. Some reviews flag uneven care quality and questions about staffing levels, with remarks that caregivers are overworked and call lights occasionally go unanswered. There are troubling anecdotes about safety incidents and ongoing billing after a resident's death, which raise red flags for those who require meticulous accountability and transparent financial practices. For residents with higher acuity needs, or for families seeking a facility with a reputation for rock-solid incident management and 24/7 responsiveness, exploring larger or more tightly regulated options is prudent.

On balance, the strongest positives center on the human side of the operation. Residents repeatedly describe friendly, professional management and a team that shows genuine care, with a community atmosphere that supports social interaction and morale. Dietary quality stands out, with meals praised for variety and execution, contributing to daily satisfaction and overall comfort. The leadership cadre is frequently credited with knowledge and professionalism, implying that when problems arise, there should be a capable hand to guide resolution. These factors - an approachable staff, a constructive management tone, and pleasant meals - give Heritage Hall a reliable core that can sustain residents through the routine ups and downs of assisted living.

Nonetheless, the cons are substantial enough to affect suitability for certain families. Several reviews point to a stressful staff environment and inconsistent responsiveness to calls, which can translate into delays in assistance during emergencies or when mobility becomes a concern. Six-figure questions linger around safety incidents and billing after a resident's death, suggesting gaps in incident handling and financial communication. These issues do not negate the warmth and competence claimed by many staff but do signal that day-to-day reliability hinges on ongoing staffing stability and tighter operational controls. For risk-averse families, these concerns warrant careful verification during visits and discussions with administration.

For families evaluating this community, practical due diligence can make the difference between a reassuring match and a problematic fit. Prospective movers should ask pointed questions about staffing ratios at different shifts, actual call-light response times, and the process for documenting and resolving resident concerns. Request access to recent incident reports and a clear description of how staff turnover is managed and how continuity of care is maintained. Inquire about the dining program beyond menus - how dietary needs are accommodated, how feedback is incorporated, and whether special diets are consistently honored. Finally, scrutinize billing practices, refund policies, and what recourse exists if a concern is not resolved promptly.

In the end, Heritage Hall Clintwood offers a compelling blend of warmth, manageable size, and service-oriented staff that can deliver a comfortable, socially engaging living experience for many seniors. It stands out where personal attention, daily meals, and a community feel matter most. Yet the decision hinges on tolerance for staffing fluctuations and the perceived rigor of safety and billing processes. For residents who prize a strong, friendly local team and a well-regarded dining program - and who are prepared to verify that day-to-day care remains consistent - the community is likely to satisfy. For those for whom steady, high-touch care and transparent, evidence-driven problem resolution are non-negotiable, it is wise to compare with facilities that emphasize higher staffing levels and more formalized safety oversight before deciding.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Hall Clintwood in Clintwood, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for those who need assistance getting around, and a computer center allows residents to stay connected.

Dining at Heritage Hall Clintwood is restaurant-style, with delicious meals prepared and served by the staff. Special dietary restrictions are taken into consideration to accommodate individual needs. A small library provides residents with a cozy place to read and relax, while the gaming room offers opportunities for fun activities.

The community also boasts a fitness room and wellness center, encouraging residents to stay active and maintain their physical health. Outdoor spaces such as gardens provide a serene environment for relaxation and enjoying nature. Housekeeping services ensure that the living spaces are clean and comfortable, while move-in coordination assists new residents in settling into their new home.

Care services at Heritage Hall Clintwood include 24-hour call system and supervision for safety and security. Trained staff members are available to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management helps residents stay on schedule with their medications, while mental wellness programs promote emotional well-being.

Transportation arrangements are made for non-medical purposes as well as doctor's appointments. Wi-Fi/high-speed internet access keeps residents connected with loved ones outside the community.

In terms of nearby amenities, there are three pharmacies conveniently located near Heritage Hall Clintwood. There is also one physician's office nearby for medical needs. Two restaurants offer dining options outside of the community, providing additional choices for meals out. With two places of worship nearby, residents have easy access to spiritual support if desired. Additionally, there is one hospital in close proximity for medical emergencies or specialized care.

Overall, Heritage Hall Clintwood is a well-appointed assisted living community that prioritizes the comfort and well-being of its residents. With a range of amenities and care services available, residents can enjoy their golden years in a supportive and vibrant environment.

Nearby Places of Interest

Hospitals

  • Dickenson Community Hospital (0.2 miles)
  • Dante Rescue Squad Fire Rescue Nonemergency Dante (15 miles)

Pharmacies

  • Hancock Lambert Pharmacy (0.7 miles)
  • Green Wave Pharmacy (0.8 miles)
  • West End Pharmacy (1.8 miles)
  • Wildcat Pharmacy (8.8 miles)
  • Epic Pharmacies (8.8 miles)
  • Haysi Drug Center (9.4 miles)
  • Boggs Pharmacy (10.3 miles)

Transportation

  • Csx Technology (0.7 miles)
  • Coeburn Taxicab (9.5 miles)
  • CSX Technology (9.9 miles)
  • Lonesome Pine Airport (LNP) (12.8 miles)
  • U-Haul Neighborhood Dealer (15.2 miles)

Places of Worship

  • Southern Baptist Convention (0.9 miles)
  • Pine Creek Freewill Baptist Church (3.1 miles)
  • Emmanuel Church Building Fund (7.5 miles)
  • Sandlick Presbyterian Church (9.1 miles)
  • Famine Time Ministries (11.4 miles)
  • Unity Freewill Baptist Church (12.5 miles)
  • Herald Church of God of Prophecy (12.9 miles)

Physicians

  • Health & Beauty Clinic (1 miles)
  • Jenkins Family Clinic (10.3 miles)
  • Russell Fork Walk In C (11.7 miles)
  • The Health Wagon (14.3 miles)
  • The Health Wagon (14.3 miles)
  • Wise Cavalier Clinic (14.4 miles)
  • Russell Fork Walk In Clinic (14.5 miles)

Restaurants

  • Valentino's (1.3 miles)
  • McDonald's (1.5 miles)
  • Snack Shack (9 miles)
  • Subway (9.6 miles)
  • Sunshine Dairy Bar (12.2 miles)
  • Mountainrose Vineyards (13.6 miles)
  • Daramar's Pizza & Restaurant (13.8 miles)

Parks

  • Dorton Community Park (11.1 miles)

Cafes

  • Mountain Grounds (14.5 miles)

Frequently Asked Questions

Where is Heritage Hall Clintwood?

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