Tyler's Retreat At Iron Bridge

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Tyler's Retreat At Iron Bridge

Tyler's Retreat At Iron Bridge

12001 Iron Bridge Road, Chester, VA 23831

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
80
4 stars
1
3 stars
2
2 stars
1
1 stars
16

Skilled Nursing Facility

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    Overall Review of Tyler's Retreat At Iron Bridge

    Pros

    • pro The administrator is praised for positive changes and for leading an amazing, caring team.
    • pro Wanda is described as amazing and a blessing to families, consistently going above and beyond.
    • pro Wanda stayed late and calmed residents during the night when the fire alarms went off.
    • pro The staff at Tyler's Retreat are consistently friendly, helpful, and dedicated to resident well-being.
    • pro The kitchen staff, including Miss Mary, listen to residents' preferences and create meals they enjoy.
    • pro Monica, the nurse practitioner, ensures timely medication management and effective pain control.
    • pro The physical therapy team is outstanding and contributes to significant patient progress.
    • pro The facility is warm and welcoming, with a spacious gym and a beautiful dining room.
    • pro The social worker Wanda (Reverend Wanda Scott) is described as an absolute angel who genuinely loves her job and patients.
    • pro Families report that loved ones receive wonderful care and would return for care at Tyler's Retreat.
    • pro The therapy team, activities coordinator Michelle, and other staff provide engaging activities and a positive environment.
    • pro The team is said to go above and beyond to provide exceptional care and support.

    Cons

    • pro One reviewer described it as the worst experience ever, noting their mother ended up back in the hospital after three days due to multiple falls and very poor communication.
    • pro A night nurse allegedly told the patient to shut up and closed her door, signaling a lack of respect and care.
    • pro The younger nurses were perceived as needing a lot more training and were not seen as competent.
    • pro The reviewer had to assist with changing the linen because staff were placing clean sheets on urine, which was described as horrible.
    • pro It was reported that pain medication took at least an hour and a half to be delivered after pressing the call button.
    • pro The beds were described as too firm and twin-sized instead of soft, queen-size beds, which was uncomfortable for back-surgery patients.
    • pro There were concerns about water quality, with calls for purified bottled water and criticism of serving spigot water that could make patients sick.

    Review

    Families who entrusted their loved ones to Tyler's Retreat have expressed heartfelt gratitude for the care and warmth they found there. Across multiple stays and visits, the facility is described as a place where a caring team and a supportive environment can make a challenging transition much easier. The tone is consistently one of appreciation for the improvements and for the individuals who go above and beyond to support both patients and families, with Wanda in particular highlighted as a beacon of compassion and reliability.

    Central to the positive experiences is Wanda, the social worker whose dedication is repeatedly singled out as extraordinary. Families describe her as someone who truly works with heart and purpose - from the first contact through discharge, she is there every step of the way. She has stayed late, met patients and families when access was limited, and even stepped in during emergencies to calm residents when alarms sounded, offering steady reassurance to both residents and staff. Her colleagues and families alike refer to her as a blessing and a guardian who treats patients as if they were her own family, coordinating aftercare, arranging private caregivers, and ensuring follow-up with therapists and other providers.

    The quality of day-to-day care at Tyler's Retreat is also highlighted through the dedicated efforts of other team members. Kitchen staff, such as Miss Mary, are remembered for taking the time to talk with families, learn preferences, and tailor meals to individual tastes. Nurse practitioners like Monica are praised for proactive communication and attentive medication management, including pain control. The therapy team earns high marks for helping patients regain strength and mobility, with many reviewers noting significant improvements in their loved ones. The overall impression is that rehabilitation is thorough, with therapists collaborating closely with families to support ongoing recovery after discharge.

    Beyond individual caregivers, several reviewers point to a broader culture of attentiveness and hospitality. One family recounts a dad who arrived after a bad fall and a hospital stay and found the staff to be exceptionally friendly and helpful, with Wanda again singled out for her unwavering commitment. An extended family member notes a nearly month-long rehab stay during which every staff member - from frontline reception to administration, nurses, therapists, and maintenance - contributed to meaningful progress. They describe a warm, inclusive atmosphere, where not only clinical care but also companionship, information-sharing, and consistent updates were valued at every turn. In another testament, administrators such as Susan and James are mentioned as kind, available, and deeply invested in resident well-being, reinforcing the sense that the facility is truly focused on patient- and family-centered care.

    There is also a powerful narrative about the social worker's impact in saving or stabilizing situations, with one reviewer emphasizing that Wanda's advocacy and coordination extended into post-acute care, including home visits by therapists and a traveling nurse practitioner to monitor recovery. The review also notes that Wanda's ongoing weekly check-ins and her readiness to speak with families when they visit or call are meaningful indicators of a system that prioritizes connection and continuity of care. This broader impression of a responsive, values-driven leadership group is reinforced by mentions of the facility's affiliation with Saber Healthcare and Legacy Care, along with references to a warm, welcoming environment and a well-equipped rehab setting, including a bright gym and a pleasant dining area.

    Yet, not every experience aligns with the overwhelmingly positive tone. One review tells a more troubling story: after an initial rehabilitation stay, the patient experienced repeated falls and a breakdown in communication, with suggestions of inadequate training among younger staff and lapses in standard procedures like linen changes. The reviewer recalls a nurse who seemed dismissive and describes a lack of compassionate service, leaving the family feeling concerned and wary about recommending the facility. This account serves as a stark reminder that, despite many glowing testimonials, there are real fears and frustrations that can arise in care settings, and it underscores the importance of ongoing training, clear communication, and responsive problem-solving.

    Taken together, the collection of experiences suggests a facility that has made significant strides under new leadership and a culture that places people at the center of care. Families consistently praise the administrative team for being accessible and supportive; they highlight a staff roster that includes skilled therapists, attentive nurses, a responsive social worker, and an engaged kitchen team, all contributing to a sense of dignity, safety, and recovery. Tyler's Retreat is repeatedly described as a place where love for patients, strong professional standards, and a commitment to doing what is right come through in everyday interactions as well as in critical moments. For many families, this has translated into trust in the care their loved ones receive and a belief that their time at the facility can be a turning point toward better health and well-being.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Richmond International (14 miles away) Richmond International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Tyler's Retreat at Iron Bridge in Chester, VA, offers a warm and welcoming assisted living community designed to provide residents with comfort, care, and an engaging lifestyle. With a wide range of amenities, residents can enjoy the convenience of services such as a beauty salon, computer center, and fully furnished accommodations complete with kitchenettes and private bathrooms. The community promotes wellness through its fitness room, wellness center, and organized fitness programs.

    The dining experience is exceptional at Tyler's Retreat, featuring restaurant-style dining that caters to special dietary restrictions. Residents benefit from meal preparation and service that ensures nutritious options tailored to individual needs. The community also provides comprehensive care services—including 24-hour supervision, assistance with daily living activities such as bathing and dressing, medication management, and transportation arrangements for appointments.

    In addition to these services, residents can engage in various activities designed to enrich their lives. Planned day trips, resident-run activities, and scheduled daily events foster social connections while promoting mental wellness. Concierge services are available to help coordinate outings or errands.

    Situated conveniently near local amenities including cafes, pharmacies, restaurants, theaters, and healthcare professionals, Tyler's Retreat at Iron Bridge provides a vibrant community atmosphere along with easy access to essential resources. With its commitment to quality care and active living, Tyler’s Retreat is not just a place to live; it’s a place to thrive.

    Nearby Places of Interest

    Restaurants

    • Applebee's (0.1 miles)
    • Dante's of Ironbridge (1.7 miles)
    • Ay Caramba (2 miles)
    • First Watch (2.1 miles)
    • McDonald's (3.8 miles)
    • Chipotle Mexican Grill (4 miles)
    • What-A-Burger (4 miles)

    Physicians

    • Patient First - Chester (0.2 miles)
    • Chester Square Family Practice (0.4 miles)
    • Shakil A Khan MD (0.7 miles)
    • Ironbridge Family Practice (0.7 miles)
    • Cjw Sports Medicine (2.1 miles)
    • Dr J. Herrera (6 miles)
    • Virginia Eye Specialists, PC (6.3 miles)

    Pharmacies

    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.7 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (4 miles)
    • Rx3 Pharmacy (4.4 miles)
    • CVS Pharmacy (5.2 miles)
    • Walgreens (6.9 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Starbucks (3.9 miles)
    • Starbucks (7.1 miles)
    • Panera Bread (8.9 miles)
    • Starbucks (8.9 miles)

    Theaters

    • Cinema Cafe (3.6 miles)
    • Regal Southpark Mall (8.5 miles)
    • Commonwealth 20 & Imax (9.2 miles)

    Parks

    • Pocahontas State Park (5.6 miles)
    • Henricus Historical Park (6.8 miles)
    • Lakeview Park (6.8 miles)
    • Rockwood Park (8.6 miles)
    • Roslyn Landing (9.4 miles)
    • John J. Radcliffe Conservation Area (9.5 miles)

    Hospitals

    • Gary Pifer Trucking (6.5 miles)

    Places of Worship

    • Mount Pleasant Baptist Church (8 miles)
    • Wesley Chapel Matoaca, UMM (8.5 miles)
    • Women Ablaze International Ministry (9 miles)

    Frequently Asked Questions

    Where is Tyler's Retreat At Iron Bridge?

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