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4.7 from 68 reviews
5 stars
57
4 stars
6
3 stars
1
2 stars
1
1 stars
3
Overall Review of Chase City Health And Rehab Center
differentiator10 reviews mention this
Staff communication and consistent care
Families describe frequent, consistent updates on health status.
Many reviewers say staff kept them informed about changes in condition and care, including PT/OT progress and follow-through after admission. Several mention day-to-day attentiveness and communication that helped them feel confident in how their loved one was being treated. A few specifically call out that updates happened regularly, not only when visitors were present.
common8 reviews mention this
Clean facility throughout visits
Reviewers repeatedly note the facility stays clean and well kept.
Cleanliness comes up often, with residents and families describing a facility that looks organized, smells clean, and feels inviting. Multiple reviewers also mention clean rooms and well-maintained building and grounds. Even amid complaints elsewhere, several comments still return to cleanliness as a positive part of the experience.
common22 reviews mention this
Friendly, caring staff experience
Residents and families describe staff as friendly and caring.
A large share of reviews emphasize that staff members are welcoming, courteous, and responsive to both patients and families. Reviewers often describe staff treating their loved ones with kindness, respect, and a family-like approach. Several also mention admissions and administrative team members as helpful during stressful transitions.
common6 reviews mention this
Rehab therapies support recovery
PT and OT are described as goal-focused and supportive.
Several families say physical therapy and occupational therapy helped with recovery goals and made therapy feel effective. Reviewers mention clinicians assessing needs and keeping them posted about progress, which helped them feel involved in the plan. A couple of comments connect therapy support to faster return of strength and daily functioning.
common5 reviews mention this
Activities, outings, and social time
Residents are kept engaged with activities and outings.
Reviews mention scheduled activities such as bingo and resident-run or planned events, with some residents participating regularly. A few reviewers also describe outings and day-trip-style experiences, like fishing trips. Others reference community spaces where residents could interact socially, including musical events.
common4 reviews mention this
Dining and meal satisfaction
Food receives mixed but generally positive mentions from families.
Some reviewers specifically mention meals smelling good or describe food as delicious, including a holiday meal. Others say they found the food options decent. Diet needs also come up in reviews, including diabetes-related foot-care concerns tied to medical management.
caveat3 reviews mention this
Understaffing shows up in reviews
Some reviews report understaffing affecting care coverage.
A few reviewers describe the facility as understaffed, with insufficient help on shifts. One comment ties the concern to staffing levels and administrative imbalance, while another mentions needing improvement with staffing capacity. At the same time, many other reviews describe attentive care, so this appears as a recurring but not universal concern.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Chase City Health And Rehab Center on seniors.fyi includes 12 photos including images showing interior, healthcare, building, outdoors, dining, entrance, architecture, exterior, and more.
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Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
24/7 supervision and comprehensive care with restaurant-style dining.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Is In-Home Healthcare Tax Deductible? Your Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts
