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3.2 from 103 reviews
5 stars
50
4 stars
6
3 stars
2
2 stars
5
1 stars
40
Overall Review of Annandale Healthcare Center
differentiator22 reviews mention this
Social services support stands out
Residents and families repeatedly highlight social services help with coordination and updates.
A recurring theme is the strength of social services, especially work attributed to Ms. Emirror Baker and the team. Multiple families describe her as responsive, thorough, and effective with discharge planning, paperwork, and coordinating with other providers. Some reviewers also mention practical support that helps them navigate steps around admissions, transitions, and ongoing needs after discharge. While experiences are mixed on day-to-day care, the social services coordination is a clear positive in the reviews.
common18 reviews mention this
Staff care is a mixed picture
Many reviewers describe staff members as caring, patient, and professional.
Alongside negative accounts, many reviews praise staff for being kind, respectful, and accommodating. Several families say the nursing team and other staff treated residents with dignity and stayed engaged with needs and questions. Some residents describe help with appointments and regaining independence, while others mention being updated and supported throughout their stay. A few reviewers also point to professionalism during admissions and visits, even when they had concerns about other parts of the experience.
common5 reviews mention this
Therapy and rehab support help recovery
Physical and occupational therapy get consistent praise for helping residents progress.
Residents and families who mention rehab often credit therapy staff for steady, hands-on support. Several reviews describe physical and occupational therapists working daily and making a noticeable difference in progress. Others specifically mention skilled therapies as part of a care plan and report positive outcomes during or after rehab. One reviewer also notes flexible dietary customization while receiving therapy, reinforcing that day-to-day support was active for at least part of their stay.
caveat11 reviews mention this
Communication and responsiveness complaints
Some families report difficulty reaching staff when they need help.
A recurring complaint is that communication can break down when families try to reach nurses or staff. Multiple reviews mention call light and phone issues, delayed responses, or not being called back after leaving information. A few accounts also describe feeling that staff would not address urgent requests quickly, which left families scrambling to handle problems. While some reviewers say staff were responsive, these negative reports suggest responsiveness is not consistent.
caveat11 reviews mention this
Condition and cleanliness are questioned
Several reviews criticize the facility’s upkeep and cleanliness.
Along with praise from some visitors and residents, a significant portion of reviews describe problems with the facility’s condition. Complaints include odors, dirtiness, and concerns about rooms and bathrooms being poorly maintained. Other negative accounts describe pests, dirty floors, and issues with basic cleaning habits. A few reviewers also mention the building looking old or in need of updates, which they felt contributed to a depressing or unmanaged environment.
caveat12 reviews mention this
Safety and neglect concerns appear
Some reviewers allege inadequate monitoring and delayed care during stays.
Several negative reviews describe serious concerns about safety and the timeliness of care. Families mention issues such as falls without prompt help, delayed recognition of infections, and missed or incorrect medication needs. Others describe residents not being properly monitored under doctor’s orders or experiencing injuries and complications they attribute to neglect. These accounts contrast with the positive themes around social services and therapy, but they stand out as the most severe reservations in the review set.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Annandale Healthcare Center on seniors.fyi includes 13 photos including images showing interior, healthcare, landscaping, waiting area, entrance, bedroom, garden, pathway, and more.
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222 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Ronald Reagan Washington National (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Vibrant assisted living with convenient access to amenities and healthcare
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