Manorcare Health Services-Alexandria

Pros

• The facility was nicely located, and there was plenty of parking available.
• The staff provided great service and created a small, family feel within the facility.
• Several staff members, including PTs and RNs, were praised for their excellence and attentiveness to patients' needs.
• The therapy services were described as wonderful, contributing to an overall great experience.
• One reviewer noted that the staff accommodated visitors promptly and were very good in their care approach.

Cons

• The facility was not attentive to the sister's needs until outside oversight was involved.
• There were issues with medication administration, including wrong medications and incorrect timing.
• The rooms were cramped and uncomfortable, making it difficult for patients to receive assistance.
• The elderly father's experience highlighted serious concerns that were only addressed after he brought them up.
• One review described an instance of physical abuse resulting in severe injuries to a resident.
• A loved one went unbathed for a week and a half due to lack of support from staff.
• During another stay, the patient was left yelling for help without assistance for 30 minutes.

Review

ManorCare Health Services has garnered a mix of reviews from families and friends regarding the care provided to their loved ones. The testimonials reveal stark contrasts in experiences, with some praising the facility while others caution against its shortcomings. Among the criticisms is the alarming lack of attention to residents' needs, particularly in urgent situations. One reviewer shared a troubling account of their sister’s experience in which she was wrongfully accused of "throwing herself on the floor" when, in reality, she had fallen after waiting for assistance that never came. This scenario exemplified what many described as a pervasive inattentiveness within the facility until third-party observers like representatives from the Long Term Care Ombudsman program arrived, echoing concerns about scrutiny directing better care temporarily.

In contrast, another individual noted a positive experience at ManorCare, emphasizing cleanliness and a generally happy atmosphere among residents. They appreciated the facility's location and ample parking space, which could make visits more convenient for families. Such favorable impressions highlight that not everyone shares negative sentiments about ManorCare, suggesting that experiences may vary significantly based on individual circumstances or staff interactions.

The issue of medication mismanagement appeared prominently in several accounts as well. One family recounted how their loved one transitioned from a hospital only to encounter inadequate medical oversight at ManorCare. Prescriptions were poorly monitored; medications were administered without regard to meal times or other necessary conditions, leading to dangerous mistakes such as receiving another patient's medication entirely. Moreover, complaints about cramped living quarters compounded frustrations; residents faced challenges maneuvering wheelchairs and obtaining assistance due to limited space and resources.

While some reviewers emphasized specific staff members who made their relatives’ stays more bearable—like physical therapists and compassionate nurses—others reported alarming instances of abuse. One particularly harrowing review detailed an incident where an elderly grandmother suffered physical harm at the hands of staff members, resulting in significant injuries and hospitalization for her recovery. Such accounts raise serious questions about safety protocols and training among caregivers at this facility.

The narratives also pointed towards broader themes around patient dignity and respect. An unhappy relative described their loved one being left unbathed for lengthy periods, underscoring failures in basic daily care routines essential for maintaining dignity during rehabilitation or recovery stays. Reports suggested that fears of retaliation silenced residents from voicing grievances during their time at ManorCare—a disturbing revelation that implies an environment hostile towards feedback.

Despite these troubling stories revealing systemic issues within ManorCare's operations, there are also voices calling it a good option based on personal visits that reflect positive assessments of service quality. Recommendations come forth contingent upon varying experiences with different staff members; some receive high praise while others fall short of expectations tied to fundamental care standards expected in assisted living environments.

Overall, potential residents and their families should carefully weigh these contrasting testimonies before making decisions about care facilities like ManorCare Health Services. It is evident that while there are pockets of commendable service within its walls, substantial worries remain regarding consistency in nursing practices, resident safety, timely responsiveness to needs—and above all—safeguarding the rights and dignity deserving by those entrusted into such organizations for assistance during vulnerable times.

Hospitals

• Inova Mount Vernon Hospital (1 miles)
• Inova Mount Vernon Hospital Emergency Room (1 miles)
• Fort Belvoir Community Hospital (5 miles)

Physicians

• Diagnostic Radiology (1 miles)
• Patient First - Alexandria (3.4 miles)
• Telegraph Corner Family Medicine (4.2 miles)

Parks

• Fort Hunt Park (1.4 miles)
• Waterfront Park (4.8 miles)
• Springfield Forest Park (6.3 miles)
• Huntley Meadows Park (6.6 miles)

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.6 miles)

Restaurants

• IHOP (1.7 miles)
• McDonald's (1.7 miles)
• Five Guys Burgers & Fries (3.5 miles)
• Taco Bell (3.5 miles)
• Wendy's (3.6 miles)
• McDonald's (3.7 miles)
• Grace's Mandarin (4 miles)

Cafes

• Starbucks (4.1 miles)
• Mae's Market and Cafe (4.7 miles)
• For Five Coffee (4.9 miles)
• Panera Bread (5 miles)
• Starbucks (5.2 miles)
• Junction Bakery & Bistro (5.9 miles)
• Starbucks (6.3 miles)

Transportation

• Eisenhower Avenue Metro Station (4.6 miles)
• Amtrak (4.9 miles)
• King Street - Old Town Metro Station (4.9 miles)
• Braddock Road Metro Station (5.5 miles)
• Van Dorn Street Metro Station (5.8 miles)
• Franconia-Springfield Metro Station (6.3 miles)
• TSA PreCheck (7.9 miles)

Theaters

• AMC Hoffman Center 22 (4.7 miles)
• Regal Springfield Town Center (6.7 miles)

Places of Worship

• St Marys Catholic Church (5.4 miles)
• Pohick Church (7.5 miles)
• Lifepoint Church (8.3 miles)
• Saint Bernadette C (8.4 miles)