Manorcare Health Services-Alexandria

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Manorcare Health Services-Alexandria

Information last verified:

1510 Collingwood Road, Alexandria, VA 22308

For more information about senior living options: (844) 490-3973

4.2 from 113 reviews
5 stars
83
4 stars
10
3 stars
0
2 stars
3
1 stars
17

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Overall Review of Manorcare Health Services-Alexandria

Pros

  • pro The staff were kind and worked hard to ensure the patient's health did not decline.
  • pro Every nurse and staff member was attentive, skilled, and pleasant to the patient and her family.
  • pro The onboarding team answered every question.
  • pro The rehab team, including PT Chez, nurse Alexandra, social worker Karla, and aide Maxi, provided exceptional care.
  • pro The leadership goes above and beyond for every resident.
  • pro The staff and director made the family feel confident about the patient's care.
  • pro The PT services were excellent.
  • pro The staff are caring and treat patients with dignity and respect.

Cons

  • pro They described the facility as filthy and in disrepair, with baseboards missing and poor wound care.
  • pro They reported staff ignored calls for help for hours, leaving residents to sit in their own mess.
  • pro They alleged the doctors failed to communicate with families, sometimes for weeks, and discharge decisions were mishandled.
  • pro They claimed patients were overmedicated with pain meds to keep them sedated and less demanding.
  • pro They warned others not to send loved ones there, saying the place should be shut down due to neglect and harm.
  • pro They described some staff as uncaring, more focused on paychecks than patient welfare.
  • pro They recounted an incident where an elderly relative was beaten, resulting in injuries and hospitalization.

Review

Manorcare Health Services-Alexandria is best suited for families seeking a rehab- and skilled-nursing focused community in the Alexandria area where a large, engaged caregiving team can drive meaningful recovery. This campus tends to deliver when the goal is high-touch therapy, attentive nursing, and proactive social work that can map a clear path from hospital to home. It is especially appropriate for seniors who respond well to hands-on care, for those who need structured physical and occupational therapy, and for families willing to participate in coordination and ongoing communication. The strongest case is made for short- or extended stays where the team’s dedication to recovery, discharge planning, and daily oversight can translate into real progress. When care hinges on consistent, visible engagement from therapists, nurses, and social services, Manorcare Alexandria frequently earns the confidence of families and health-system partners that value accountability and a clear plan of care.

Those who may want to consider alternatives are clear. A subset of reviews highlights significant concerns around staffing levels and day-to-day reliability, especially when patient acuity rises or complex medical oversight is required. Families prioritizing flawless medical coordination should expect more consistent physician or mid-level oversight, with timely communication about changes in condition or medication. For loved ones with high risk of infection, skin breakdown, or rapid deterioration without immediate response, the caution flags are substantial enough to explore other options. Also, facilities with a history of discharge confusion, nurse aide shortages, or maintenance issues should prompt a comparison with other providers that demonstrate steadier operations and tighter governance. In short, when a care plan requires unwavering predictability and rapid escalation, alternatives deserve serious consideration.

The core positives at Manorcare Alexandria tend to cluster around the caliber of direct care and the quality of rehab services. Across many reviews, nursing and therapy teams are described as compassionate, skilled, and consistently focused on recovery. Physical therapy and occupational therapy are repeatedly praised for effectiveness, while nurses and CNAs are recognized for their attentiveness and bedside manner. Social work and discharge planning are frequently highlighted, with staff helping families navigate benefits, equipment needs, and home-transition logistics. Leadership shifts, such as praise for administrators and unit managers who “go above and beyond”, help stabilize expectations and improve day-to-day operations for many residents. When a resident’s care plan hinges on coordinated, person-centered attention, these strengths translate into tangible gains in function, mobility, and confidence.

Yet the narrative also contains substantial caveats. The most persistent concerns relate to staffing and consistency: perceptions of being understaffed, with responses to call bells delayed and care tasks unevenly distributed. Several reviews describe gaps in communication among nurses, doctors, and families, sometimes culminating in delayed or missed medical decisions, inaccurate medication administration, or discharge missteps. Facility condition and cleanliness appear variably, some observers describe well-maintained spaces and attentive housekeeping, while others report wear-and-tear, noise, or outdated fixtures that undermine comfort and safety. The most alarming accounts center on severe lapses in care or supervision that allegedly contributed to infections, injuries, or emotional distress, underscoring that experiences can swing markedly based on shift and unit leadership. These aren’t abstract concerns; they represent concrete risk signals for families with high care needs or limited ability to supervise care round the clock.

From a decision-making standpoint, a family evaluating Manorcare Alexandria should triangulate several factors before committing. First, assess the specific unit where the loved one will reside, since experiences differ by shift leadership and staff continuity. Request a candid tour focused on call-bell responsiveness, wound care protocols, medication administration routines, and the presence of a consistent case-manager or social worker who coordinates with family. Obtain current staffing ratios and ask for a written plan of care that details daily therapy schedules, pain management, and transition benchmarks. Review any up-to-date state or ombudsman findings and speak with the administrator about how the facility handles incident reporting, infection control, and quality-improvement efforts. Finally, verify the availability of equipment and services essential to the patient’s needs, such as wound care supplies, adaptive devices, and home-health support.

In sum, Manorcare Health Services-Alexandria offers an unusually strong value proposition for families who can leverage a high-engagement team toward a focused rehabilitation and home-transition objective. The facility’s standout therapy, nursing care, and social-work capabilities provide a solid foundation when the care plan is clearly defined and families are prepared to participate actively. However, the spectrum of experiences, ranging from consistently positive to deeply troubling, means risk tolerance must be high. For loved ones with complex medical oversight needs, concerns about staffing reliability, or histories of discharge confusion, alternatives with more uniform oversight and documented quality-control practices should be pursued first. A well-timed, thorough site visit paired with direct conversations with administrators, frontline staff, and current residents will reveal whether Manorcare Alexandria can deliver the steady, transparent, and comprehensive care that families expect.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (8 miles away) Ronald Reagan Washington National (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services-Alexandria is an assisted living community located in Alexandria, VA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers various amenities to enhance the residents' experience. There is a beauty salon where residents can get their hair styled and pampered. They can also enjoy their favorite shows and movies with cable or satellite TV in their rooms. Community-operated transportation is available for outings and errands, giving residents the freedom to explore the local area. For those who prefer to stay connected digitally, there is a computer center and Wi-Fi/high-speed internet access throughout the community.

Meals are an important part of daily life at Manorcare Health Services-Alexandria. Residents can dine in a spacious dining room with restaurant-style service, where they will find delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.

There are numerous activities available to keep residents engaged and entertained. The fitness room allows for exercise and physical activity. Gaming enthusiasts can enjoy a gaming room equipped with various games. For those who appreciate nature, there is a beautiful garden where residents can relax outdoors. There is also a small library for reading enthusiasts.

Care services at Manorcare Health Services-Alexandria ensure that residents receive assistance whenever needed. A 24-hour call system provides peace of mind knowing that help is just a button push away. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents take their medication on time while adhering to special dietary requirements like diabetes diets.

Nearby amenities make it easy for residents to access essential services and entertainment options in the local area. Cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals - all within close proximity to the community.

Overall, Manorcare Health Services-Alexandria provides a caring and supportive environment for seniors who require assistance with daily activities while enjoying a range of amenities and engaging in meaningful activities.

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Nearby Places of Interest

Hospitals

  • Inova Mount Vernon Hospital (1 miles)
  • Inova Mount Vernon Hospital Emergency Room (1 miles)
  • Fort Belvoir Community Hospital (5 miles)

Physicians

  • Diagnostic Radiology (1 miles)
  • Patient First - Alexandria (3.4 miles)
  • Telegraph Corner Family Medicine (4.2 miles)

Parks

  • Fort Hunt Park (1.4 miles)
  • Waterfront Park (4.8 miles)
  • Springfield Forest Park (6.3 miles)
  • Huntley Meadows Park (6.6 miles)

Pharmacies

  • Walgreens (1.6 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (4.1 miles)
  • CVS Pharmacy (4.1 miles)
  • CVS Pharmacy (4.6 miles)

Restaurants

  • IHOP (1.7 miles)
  • McDonald's (1.7 miles)
  • Five Guys Burgers & Fries (3.5 miles)
  • Taco Bell (3.5 miles)
  • Wendy's (3.6 miles)
  • McDonald's (3.7 miles)
  • Grace's Mandarin (4 miles)

Cafes

  • Starbucks (4.1 miles)
  • Mae's Market and Cafe (4.7 miles)
  • For Five Coffee (4.9 miles)
  • Panera Bread (5 miles)
  • Starbucks (5.2 miles)
  • Junction Bakery & Bistro (5.9 miles)
  • Starbucks (6.3 miles)

Transportation

  • Eisenhower Avenue Metro Station (4.6 miles)
  • Amtrak (4.9 miles)
  • King Street - Old Town Metro Station (4.9 miles)
  • Braddock Road Metro Station (5.5 miles)
  • Van Dorn Street Metro Station (5.8 miles)
  • Franconia-Springfield Metro Station (6.3 miles)
  • TSA PreCheck (7.9 miles)

Theaters

  • AMC Hoffman Center 22 (4.7 miles)
  • Regal Springfield Town Center (6.7 miles)

Places of Worship

  • St Marys Catholic Church (5.4 miles)
  • Pohick Church (7.5 miles)
  • Lifepoint Church (8.3 miles)
  • Saint Bernadette C (8.4 miles)

Frequently Asked Questions

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