Mount Vernon Healthcare Center
Save8111 Tiswell Drive, Alexandria, VA 22306
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff at the facility is wonderful. CNA Noel, Rose, Mahawa, Claudia, Nurse Augustina, Kim SW, and Jennifer are among the many good staff members. There are a lot of really good people at the facility. The cleaning has improved significantly, and overall the facility is good.
The facility's quality of care is described as poor, with some staff not sensitive to patients' needs. Medical appointment coordination is inadequate, resulting in multiple missed doctor visits. The facility has maintenance and cleanliness issues, including broken bed trays and recurring leaks. The director has not responded to family concerns. The financial office is perceived as unprofessional, with delayed communications and confusing refund credits. There is neglect of vulnerable patients, such as leaving patients in waste and inconsistent feeding-tube care, with call lights left unanswered. Management is seen as denying or downplaying concerns and lacking accountability, making the facility not worth recommending.Over the course of a year, a mixed picture emerges from several deeply felt experiences at Mt. Vernon Health Care Center. On one hand, there is unmistakable praise for the people who show up every day to care for residents. A number of caregivers are singled out by name for their kindness and competence, including CNA Noel, Rose, Mahawa, Claudia, Nurse Augustina, Kim SW, and Jennifer, among others. These staff members are described as genuine positives in an otherwise challenging environment. The cleaning staff has made noticeable improvements, and there are days when the facility feels orderly and well-run thanks to their efforts. In those moments, it's clear that there are caring professionals on the floor who do what they can to elevate the experience for residents and families.
Yet this gratitude sits alongside a mounting series of concerns about the overall quality of care, the responsiveness of leadership, and the facility's basic maintenance. The reviews repeatedly highlight a serious disconnect between well-meaning staff and the broader system in which they operate. Instances of care being emotionally or practically insensitive are described, such as a staff member refusing to fetch water for a patient on the grounds that it wasn't "his job." Beyond individual attitudes, there are concrete failures in coordination and reliability: family reminders to schedule and transport appointments are reportedly not adequately acted upon, resulting in multiple missed doctor visits (four in one account) due to transportation mixups or scheduling errors. Facility deficiencies - such as a broken bed tray left unreplaced for 25 days and recurring leaks in the bathroom - underscore a sense that basic upkeep is not prioritized. The absence of timely responses from leadership, including the facility Director, further compounds the impression that accountability is lacking and that concerns can drift without remedy.
Financial matters add another painful layer to the experience. One family recounts the distressing sequence around prepaid arrangements for a brother who died on March 4, 2024. They describe a long, painful trail of billing confusion, delayed payments from Medicaid and Social Security, and a series of confusing statements and credits that stretch over more than a year. A statement arrived dated 04/01/2025 showing a credit, followed by further correspondence in June 2025 for the same matter, and contradictory information about whether an account existed. Calls to the finance office reveal miscommunication and, at times, accusations of falsity or misunderstanding. An affidavit is requested online, which one family member refuses, and the overall tone of the interactions is described as heated and unsatisfactory. The experience paints a picture of a financial apparatus that is slow, opaque, and occasionally hostile - hardly the kind of support families should expect in times of grief and logistical stress.
Another family's testimony centers on a critically vulnerable patient: a father who is paralyzed, nonverbal, and fed by tube. This account is especially troubling because of the apparent gap between the patient's dependence and the care delivered. The description is stark: the patient is sometimes found sitting in his own waste, left in dirty clothing for extended periods, and receiving inconsistent or improperly positioned feeding tube care. There are days when nutrition is not delivered on schedule, a life-threatening risk given the patient's complete dependence on others. The family reports repeatedly that call lights go unanswered while staff linger at the desk, seemingly disengaged from bedside duties. When concerns are raised with management, responses range from denial to downplaying issues, with empty apologies and little to no tangible improvement. The family's conclusion is blunt and heart-wrenching: this facility has no business caring for vulnerable people, and the situation demands immediate investigation.
A broader, more emphatic voice describes the experience as "one of the worst healthcare facilities" they've faced. The themes echo across the other stories: chronic neglect, poor patient care, and a pervasive lack of professional compassion. Residents are described as unattended for long periods, medications are not consistently administered on time, hygiene and routine tasks like turning, cleaning, or vital sign checks are skipped or delayed. Communication with families is repeatedly criticized as poor or nonexistent - phone lines that never seem to pick up, endless holds, rude treatment when information is finally provided, and messages that go unreturned. The staff's attitudes are described as unprofessional and uncaring, with a sense that some workers act as if patients and their families are an inconvenience rather than people in need of assistance. The facility's physical state is criticized as well: rooms that smell, sanitation lapses, overflowing trash, soiled clothing or bedding left in place, and generally poor upkeep that creates health risks rather than a safe, healing environment. Temperature control is another recurring complaint, with rooms that are frequently too hot and no effective action taken after repeated complaints. Families often end up supplying basic supplies - things like toiletries, wipes, clothes, or bedding - because the facility fails to provide them.
Taken together, these reviews present a troubling portrait of a facility that struggles with more than just routine maintenance. The positive notes about dedicated caregivers and improving cleanliness sit in stark contrast to claims of neglect, mismanagement, and an environment that fails to safeguard basic dignity and safety. The stories emphasize the heavy emotional weight on families who must advocate relentlessly to secure essential care, and they raise serious questions about accountability and responsiveness at the administrative level. They also underscore a chilling reality for loved ones who cannot advocate for themselves: without consistent, compassionate bedside care and transparent, respectful communication, even the best staff can be thwarted by systemic issues that compromise patient safety and well-being.
In short, the overarching message is clear: there are good people at Mt. Vernon Health Care Center who care deeply for residents, and there are improvements in some operational areas. However, the thread running through the majority of these experiences is stark and persistent - care gaps, insufficient coordination, poor communication with families, and a management approach that many families feel does not take their concerns seriously or act quickly enough to protect vulnerable patients. For families considering this facility, the message is cautious and urgent: investigate thoroughly, ask hard questions about care protocols, staffing, and accountability, and seek assurances that management will listen, respond, and implement meaningful changes to ensure safety and dignity for every resident.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (8 miles away) Washington Dulles International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mount Vernon Healthcare Center in Alexandria, VA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment, with fully furnished accommodations and private bathrooms. Residents can enjoy a variety of activities and amenities, including a beauty salon, gaming room, small library, fitness room, and outdoor space.
For convenience and peace of mind, Mount Vernon Healthcare Center offers housekeeping services, move-in coordination, and 24-hour call system supervision. The community also provides assistance with daily living activities such as bathing, dressing, and transfers. Medication management is available to ensure that residents receive their required medications on time.
The dining experience at Mount Vernon Healthcare Center is exceptional, with restaurant-style dining offering delicious meals prepared according to specific dietary restrictions or special diabetic diets. Residents can enjoy socializing while eating nutritious meals.
To enhance the quality of life for residents, there are various activities available such as fitness programs and scheduled daily activities. Planned day trips provide opportunities for residents to explore the local area and create memorable experiences. Resident-run activities allow individuals to engage with one another and develop meaningful connections within the community.
The location of Mount Vernon Healthcare Center is convenient with several nearby cafes, parks, pharmacies, physicians offices, restaurants, transportation options including non-medical transportation arrangement to doctors appointments as well as theaters and hospitals.
Overall, Mount Vernon Healthcare Center provides a comprehensive assisted living experience that promotes independence while ensuring the well-being and comfort of its residents.
Mount Vernon Healthcare Center is located at 8111 Tiswell Drive, Alexandria, VA 22306 in Fairfax County, Virginia
Mount Vernon Healthcare Center on seniors.fyi includes 5 photos including images showing healthcare, interior, building, parking, trees, outdoors, physical therapy, rehabilitation, and more.
Mount Vernon House
Alexandria, VA
Close to amenities with personalized, supportive care.
Sunrise at Mount Vernon
Alexandria, VA
Friendly staff and a broad range of amenities and activities.
Sunrise at Mount Vernon reviews
Sunrise at Mount Vernon images
Sunrise of Mt Vernon
Alexandria, VA
Attentive staff, engaging activities, and clear family communication.
Sunrise of Mt Vernon costs
Sunrise of Mt Vernon reviews
Sunrise of Mt Vernon images
Gum Springs Glen
Alexandria, VA
Friendly staff in an attractive, updated community with affordable pricing.
Gum Springs Glen costs
Gum Springs Glen reviews
Gum Springs Glen images
Spring Garden Apartments
Alexandria, VA
Strong access to dining, parks, healthcare, transportation, and entertainment in a vibrant Alexandria area.
Spring Hills Home Care VA
Alexandria, VA
Consistent caregivers with reliable scheduling and strong therapy services.
Spring Hills Home Care VA reviews
Spring Hills Home Care VA images
Paul Spring Retirement Community
Alexandria, VA
Friendly, attentive staff in a well-maintained community with engaging activities and restaurant-style dining.
Paul Spring Retirement Community costs
Paul Spring Retirement Community reviews
Paul Spring Retirement Community images
Manchester Lakes
Alexandria, VA
Convenient location with on-site amenities and active resident social life.
Manchester Lakes costs
Manchester Lakes reviews
Manchester Lakes images
The Fairfax at Belvoir Woods
Fort Belvoir, VA
Beautiful facilities, an active community, and very caring staff.
The Fairfax at Belvoir Woods costs
The Fairfax at Belvoir Woods reviews
The Fairfax at Belvoir Woods images
Compassionate Conversations: How to Comfort Someone Who Is Grieving
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Home Health Care Aides: Understanding Their Role and Supporting Your Family
Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
Interior
Outdoors
Living Room
Building
Rehabilitation
Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention