Mount Vernon Healthcare Center in Alexandria, VA
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8111 Tiswell Drive, Alexandria, VA 22306
For more information about senior living options: (844) 490-3973
The staff at Mount Vernon Nursing and Rehab Center is wonderful. Kim and Haley are incredible social workers who make a great team. The facility is clean, comfortable, and quiet with outstanding meals. The rehabilitation team, including RNs and therapists, is exceptional and attentive. The care provided by the staff is professional, compassionate, and high quality. Medicare rates this facility highly, reflecting excellent overall care. The social work staff is competent, accessible, and kind. The overall experience is described as excellent, with families feeling grateful for the care.
The facility is described as an absolute disgrace and is not recommended. Residents are neglected daily, left sitting in their own waste or dirty clothes for hours. Hygiene and cleanliness are shockingly poor, with foul odors and overflowing trash. The staff are unprofessional, uncaring, and lack empathy and accountability. Call bells go unanswered and response times are extremely slow. Families are forced to provide basic supplies, and care sometimes fails to meet basic standards. Management and the financial office are reported to provide poor customer service, with billing issues and lack of transparency. There are serious safety concerns, including improper diaper changes and inconsistent medication or feeding tube care.Mount Vernon Healthcare Center is best suited for families that can actively supervise care and want a facility with solid rehabilitation resources, where a few frontline caregivers consistently show up and do good work. This community can deliver meaningful progress for residents focused on physical therapy and recovery when there is persistent family advocacy to coordinate appointments, monitor daily needs, and push for timely responses. It is not a hands-off option for the medically frail or for families seeking a uniformly reliable level of bedside care without ongoing escalation.
On the positive side, the rehabilitation component stands out. Several notes praise the therapists and nursing staff on particular shifts, and a number of reviewers describe strong rehab progress, attentive therapists, and a gym that supports real recovery. The social work team, notably Kim and Haley in some accounts, is repeatedly highlighted as capable, accessible, and personable. A few families also report that the facility is clean and that the cleaning has improved over time, with some residents and their families feeling safe leaving a loved one there when therapy needs are front and center. For residents who can participate in rehab and for families that can partner with the care team, these elements can offer tangible value.
Yet the bottom line remains unsettled by a chorus of serious concerns. The most persistent and inarguable red flags touch care quality and consistency: neglect and delayed responses to call lights, inconsistent assistance with hygiene and daily needs, and disturbing anecdotes about patients left uncomfortable or unattended. Numerous reviews cite missed or mismanaged medications, problems with routine monitoring, and a pattern of communication breakdowns with families. Hygiene and cleanliness fluctuate, rooms can feel poorly maintained, and equipment or basic supplies are not always reliably available. Billing and financial communication are another consistent pain point, with complaints about unclear statements, delayed refunds, and opaque processes that leave families skeptical about what is owed and why.
The key pros do not fully offset these cons for most prospective families. Strong rehab not only helps a shorter-term stay feel purposeful but also becomes a critical deciding factor for those weighing a transfer from a hospital or another facility. However, when concerns about staff responsiveness, respect, and accountability proliferate, together with opaque administrative practices, the safer choice shifts to places where those systemic issues are demonstrably less frequent. In other words, the favorable rehab outcomes and targeted staff strengths can be real assets, but they are undermined by recurring operational gaps that place residents at risk and create ongoing anxiety for families trying to secure reliable care.
This community is best avoided for residents who require constant, high-touch care with immediate access to help, or for families who cannot commit to vigilant oversight. For nonverbal, highly dependent individuals, or those with complex medical needs who must be checked and re-checked on a strict schedule, the inconsistencies cited in multiple reviews make alternatives a prudent starting point. Families with prior experiences that value proactive management, transparent billing, and sustained communication may want to look elsewhere, especially if there is a lack of confidence in the administrative leadership to address problems decisively.
For families moving forward, approach with a rigorous due-diligence plan. Request a candid meeting with the director of nursing and the administrator to review current staffing levels by shift, response times to call bells, and the process for medication administration and changes. Inspect the daily hygiene and laundry routines, probe the maintenance on room temperatures, and observe how repairs and replacements are handled. Bring questions about the financial office: claim filing practices, refund timelines, and how statements are generated. If possible, speak with rehabilitation staff about their caseloads and patient turnover. Finally, arrange a trial period where family and resident agree on a care plan with clear escalation paths. If the facility cannot provide concrete reassurance on these points, alternatives should be prioritized.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (8 miles away) Washington Dulles International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mount Vernon Healthcare Center in Alexandria, VA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment, with fully furnished accommodations and private bathrooms. Residents can enjoy a variety of activities and amenities, including a beauty salon, gaming room, small library, fitness room, and outdoor space.
For convenience and peace of mind, Mount Vernon Healthcare Center offers housekeeping services, move-in coordination, and 24-hour call system supervision. The community also provides assistance with daily living activities such as bathing, dressing, and transfers. Medication management is available to ensure that residents receive their required medications on time.
The dining experience at Mount Vernon Healthcare Center is exceptional, with restaurant-style dining offering delicious meals prepared according to specific dietary restrictions or special diabetic diets. Residents can enjoy socializing while eating nutritious meals.
To enhance the quality of life for residents, there are various activities available such as fitness programs and scheduled daily activities. Planned day trips provide opportunities for residents to explore the local area and create memorable experiences. Resident-run activities allow individuals to engage with one another and develop meaningful connections within the community.
The location of Mount Vernon Healthcare Center is convenient with several nearby cafes, parks, pharmacies, physicians offices, restaurants, transportation options including non-medical transportation arrangement to doctors appointments as well as theaters and hospitals.
Overall, Mount Vernon Healthcare Center provides a comprehensive assisted living experience that promotes independence while ensuring the well-being and comfort of its residents.
Mount Vernon Healthcare Center is located at 8111 Tiswell Drive, Alexandria, VA 22306 in Fairfax County, Virginia
Mount Vernon Healthcare Center on seniors.fyi includes 5 photos including images showing building, healthcare, interior, fireplace, painting, parking, trees, outdoors, and more.
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