Pine Heights At Brattleboro Center For Nursing & Rehab
Save187 Oak Grove Avenue, Brattleboro, VT 05301
For more information about senior living options: (844) 490-3973
The intake process goes smoothly and staff are very kind. The staff and nurses are accommodating and consistently encourage patients to persevere. The staff and therapists are pleasant and attentive, answering questions and concerns. The rehabilitation department is outstanding, with staff making a significant positive impact on patients' health and daily routines. Nurses and staff are nice and helpful. The facility is clean, well-lit, and staffed by compassionate, professional caregivers. The food is delicious and residents enjoy meals like cheese omelets. The staff are dedicated to health and recovery, treating residents with kindness and dignity.
Staff and administrators at Pine Heights were unbelievably rude and unkind. The social services director was unpleasant and unkind, and the facility did not treat people with dignity. The family stated they would never return to Pine Heights. Care plans and medical records were mishandled, and a doctor accused the patient of being a drug addict and advocated increasing opioid use. Discharge planning seemed to prioritize Medicare payments over getting the patient back on her feet and home. The facility reportedly had a horrific smell and significant staffing shortages, leading to a resident sitting in urine. The reviewer reported a smashed car window and valuables stolen, indicating serious security lapses.Pine Heights at Brattleboro Center for Nursing & Rehab is most appropriate for families seeking a rehab-focused setting where a strong therapy program drives recovery and a supportive, personal care atmosphere helps loved ones regain function with an eye toward returning home. The community earns praise for its dedicated rehabilitation team and for care that often feels tangible in daily progress. It is well suited for residents coming from surgery, stroke, or other acute events who need structured PT/OT/Speech therapy, along with caregivers who want regular, engaged communication about progress and discharge plans. This is not a one-size-fits-all choice, however; it should not be the default pick for families prioritizing consistently flawless administration, uniformly respectful behavior across all staff interactions, or a flawlessly aging facility.
On the upside, the most compelling reasons to choose Pine Heights lie in the rehab and daily care dynamics. The therapy department is repeatedly described as capable, passionate, and effective, with staff encouraging patients to push through setbacks and rebuild strength. Nursing staff are frequently portrayed as attentive, professional, and responsive, with families noting clear, proactive communication about medical needs and daily progress. The facility's cleanliness and safety features - ranging from well-maintained rehab floors to a visible emphasis on secure entry - help create a calm, reassuring environment. Residents and families also highlight pleasant dining experiences, welcoming front-desk interactions, and a generally warm, encouraging atmosphere that supports social engagement and mood during recovery.
Yet the picture is not uniformly rosy. A not-insignificant thread of reviews points to recurring concerns about staff demeanor and administrative handling. Some reviewers report encounters with rude or unkind staff, including a social services director who left a negative impression, raising questions about dignity and respect in all exchanges. Other families recount disconnections in care planning or paperwork, with errors in care plans or medical records and experiences where discharge discussions felt hurried or misaligned with the patient's readiness. There are also isolated mentions of safety and facility-maintenance gaps, such as odors, aging infrastructure, or incidents that shake trust in oversight. Taken together, these notes suggest a facility that can perform exceptionally well in therapy and bedside care, yet struggle at times with consistency in administration and resident experience at the human interaction level.
The key question becomes whether the strong therapy-and-care core can offset the administrative and interpersonal rough edges. For families whose primary goal is meaningful functional recovery and a credible path back to independent living, Pine Heights often delivers. The therapy staff's discipline and patient-centered approach translate into tangible gains, and the overall atmosphere tends to be uplifting for someone navigating rehab. In this frame, benefits - high-quality rehab, knowledgeable nurses, and a care team that treats residents with dignity - can outweigh the occasional friction with staff or the logistics of paperwork. The facility's emphasis on family involvement, clear discharge planning in many cases, and a generally tidy, secure environment further bolster the case for choosing Pine Heights when rehab outcomes are paramount.
There are clear red flags to test during visits. Prospective families should meet with the rehab team and the social services lead to understand how care plans are coordinated, how often updates are provided, and what processes are in place to prevent paperwork mix-ups. Tour routes should include a candid discussion about staffing patterns, especially on evenings and weekends, to gauge whether residents receive timely assistance and whether concerns get addressed promptly. It is prudent to ask about odor, upkeep issues, and safety protocols, and to probe the facility's responsiveness to security or maintenance incidents. By setting expectations upfront, families can mitigate potential disappointments and ensure that the care trajectory stays focused on recovery and daily quality of life.
In the end, Pine Heights is a practical, capable choice for families prioritizing rehabilitation outcomes, compassionate bedside care, and a positive, engaging daily environment. It excels where therapy teams demonstrate consistency, where staff show genuine kindness, and where the facility remains clean and secure enough to foster confidence during a difficult transition. It may be less suitable for those whose non-negotiables include unwaveringly flawless administrative performance, uniformly courteous interactions across every shift, or a meticulously modern facility. For families willing to lean into the strengths of the rehab-focused model while actively monitoring and addressing any administrative or interpersonal gaps, Pine Heights can deliver meaningful, life-affirming progress and a respectful, hopeful pathway back home.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine Heights At Brattleboro Center For Nursing & Rehab in Brattleboro, VT is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
The community boasts a beauty salon where residents can enjoy professional grooming and styling services. Residents can also relax in their fully furnished accommodations which include private bathrooms and cable or satellite TV.
Transportation needs are easily met with community-operated transportation or assistance with arranging non-medical transportation to doctors appointments. The center also provides move-in coordination to ensure a smooth transition for new residents.
There are various spaces for recreation and socialization within the community, including an inviting dining room where residents can enjoy restaurant-style meals with special dietary restrictions catered to. The fitness room and wellness center encourage physical activity and mental well-being. Additionally, there is a gaming room, small library, computer center, and outdoor garden area for residents to enjoy their hobbies and leisure time.
Care services provided at Pine Heights include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive proper medication at the right times. Diabetes diet programs are available for those who require it.
Residents benefit from engaging activities planned throughout the day by the concierge services team and resident-run activities add a personal touch to the community experience. Fitness programs keep residents active while planned day trips provide opportunities for exploration outside of the community.
Located conveniently near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Pine Heights At Brattleboro Center For Nursing & Rehab is perfectly situated to meet all the needs of its residents in terms of entertainment options as well as access to healthcare professionals and facilities.
This part of Brattleboro, Vermont, offers a convenient and accessible location for senior living. With several medical facilities nearby, including Connecticut Valley Oral Surgery Associates and Brattleboro Memorial Hospital, residents can easily access healthcare services. Additionally, there are pharmacies such as Brattleboro Pharmacy and Walgreens in close proximity for medication needs. For leisure activities, there are various restaurants like Fu Chai Chinese Restaurant and Whetstone Station Restaurant and Brewery, as well as cafes such as Mocha Joe's and The Works Café. Parks like Crowell Park and Living Memorial Park provide opportunities for outdoor recreation. Places of worship like St Michael's Roman Catholic Church cater to spiritual needs, while transportation options like Amtrak BRA ensure easy travel. Overall, this area offers a mix of amenities that would suit seniors looking for a comfortable and convenient living environment in Brattleboro.
Pine Heights At Brattleboro Center For Nursing & Rehab is located at 187 Oak Grove Avenue, Brattleboro, VT 05301 in Windham County, Vermont
Pine Heights At Brattleboro Center For Nursing & Rehab on seniors.fyi includes 5 photos including images showing interior, decor, artwork, living room, healthcare, dining, windows, bedroom, and more.
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