Pointe Meadows

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  • Interior

    A modern reception area with wood flooring and bright lighting.

  • Decor

    A modern living room featuring comfortable seating, built-in shelves, and contemporary decor.

  • Living Room

    A cozy living room with a stylish sofa, colorful chairs, and elegant decor.

  • Building

    View through glass doors to an exterior pathway under a clear sky.

  • Architecture

    Modern lobby with high ceilings and a reception desk.

  • Bedroom

    A cozy bedroom with a single bed, window, and minimalistic furniture.

  • Trees

    A modern building entrance with a car parked nearby on a sunny day.

  • Windows

    A modern conference room with rows of pink chairs facing a television, featuring large windows with curtains and patterned carpeting.

  • Dining

    A spacious and elegantly designed dining area with modern lighting and neatly arranged tables and chairs.

  • Landscaping

    A scenic view of a patio with outdoor seating, framed by a window, showcasing mountains and a cloudy sky in the background.

  • Kitchen

    A modern kitchen with stainless steel appliances, featuring a refrigerator, oven, and a small sink.

  • Entrance

    A modern commercial building with a large entrance and contemporary architectural design.

  • Seating Area

    A stylish waiting room featuring modern lounge chairs and elegant decor.

  • Fireplace

    A modern living room with contemporary furniture, a wall-mounted television, and a built-in fireplace.

Pointe Meadows

2750 North Digital Drive, Lehi, UT 84043

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
70
4 stars
2
3 stars
0
2 stars
2
1 stars
26

Skilled Nursing Facility

Overall Review of Pointe Meadows

Pros

  • pro The staff at Pointe Meadows are dedicated and professional.
  • pro Faith shows compassion and kindness in everything she does.
  • pro Nyah gave her heart and soul to doing what was needed.
  • pro Skyler shows his dedication to his profession by going above and beyond.
  • pro The therapists are top-notch.
  • pro The staff are friendly and helpful.
  • pro The facility is clean and well maintained.
  • pro The care for those in need is first-class.
  • pro The campus is beautiful and the staff are wonderful.
  • pro Tammy in admissions is incredibly helpful and easy to work with.
  • pro The nurses are superb.
  • pro Pointe Meadows is a facility that people would refer to others needing rehab or care.
  • pro The environment smells inviting and feels warm and friendly.

Cons

  • pro The reviews claim that the phone is rarely answered and residents are left without timely assistance or meals.
  • pro They allege money left for funeral arrangements and haircuts was stolen.
  • pro They report long delays (20 minutes or more) in answering call bells and a lack of basic comforts like blankets.
  • pro They say families aren't properly informed during transitions, with little discussion of options before discharge.
  • pro They describe rude or unhelpful staff, poor communication with families, and a generally negative attitude among some employees.
  • pro They characterize the facility as dirty or poorly maintained, with issues like missing clean sheets.
  • pro They criticize the food as terrible and note a reputation for bad meals.
  • pro They recount a lack of timely communication about a loved one's oxygen use and death.
  • pro They accuse staff of disrespect toward the elderly and portray admissions/transitions as money-driven.
  • pro They single out Amy the social worker as incompetent and Zarabi the finance manager for aggressive insurance practices.

Review

Pointe Meadows Health and Rehabilitation presents itself as a place where a wide range of staff members strive to deliver compassionate care, and several reviewers highlight individual kindnesses that stood out during very difficult times. Faith, Nyah, and Skyler are repeatedly singled out for their empathy and dedication, with families expressing gratitude for the personal attention they received from these team members. There are also several comments praising the therapy staff and the overall attitude of many nurses and aides who clearly want to do their best for their patients. In some accounts, this warmth and professionalism helped center families through painful moments, with one reviewer calling Pointe Meadows a place where their family felt seen and cared for during a time of loss.

Yet the same threads of praise are interwoven with stark, sometimes alarming, critiques about the day-to-day realities inside the facility. A number of reviewers describe persistent problems with communication - phones left unanswered, nurses appearing overburdened, and social workers who did not seem to guide families through transitions in a timely or helpful way. Several accounts recount moments when families were left in limbo about important changes in their loved ones' care, including delays in receiving meals, blankets, or other basic comforts, and even times when crucial information about a patient's condition was not conveyed promptly or clearly. One reviewer recalled being told a loved one was "actively passing" without earlier notification, a moment that still haunted them and underscored perceived gaps in timely, compassionate communication.

Nutrition and basic daily care emerge as another major point of contention. Some reviewers report meals not being delivered consistently, with caregivers saying they would "get right on it" and then not delivering. There are painful anecdotes about having to advocate repeatedly for a patient's meals, including a last-night meal that never arrived, and about blankets and other essentials being slow to appear when requested. On the flip side, a few voices acknowledge that the food can be acceptable or even praised in certain visits, and some reviewers credit staff with improving overall care in other respects. The contrasts in these experiences contribute to a complex impression: Pointe Meadows can feel like a place of warmth and professional care to some, and like a place where routine daily needs go unmet to others.

Financial and administrative concerns also feature prominently in the narratives. Several reviewers allege that money left in a patient's room - whether for a funeral card or for haircuts - went unreturned, with explanations that felt evasive or insufficient. One reviewer describes an impression that the administration or the finance team has an aggressive focus on insurance and finances, using phrases like "money-sucking rehab" and noting the impression that families are steered away from certain living arrangements. These allegations paint a picture of distrust at the highest levels of administration, even as other staff members are praised for their kindness and professionalism. The tension between appearing well-run and being perceived as financially burdensome leaves a muddied view of the facility's overall management.

Safety concerns and inconsistent accountability appear in several of the testimonials as well. Some reviewers recount falls, delayed responses to call bells, and staff attitudes that could come across as dismissive or inattentive. There are mentions of ICU transfers or worsened conditions that critics attribute, at least in part, to staffing and communication challenges. The repetitive refrain that staff may be overextended or distracted by internal chatter - rather than focused on patient care and family communication - creates an impression of a facility where good intentions collide with systemic pressures. The same stories that celebrate compassionate individuals also warn that not all patients are getting the same level of attention, especially in moments of crisis.

Despite the darker notes, there are persistently positive threads about the quality of therapy and the overall environment when things go well. Comments from patients and families frequently laud the rehabilitation team, suggesting that therapy sessions are rigorous and respectful and that some patients experience meaningful improvements in function and mood. The physical and occupational therapists are repeatedly described as dedicated and skilled, and the facility's upkeep is praised in several reviews for its cleanliness, modern appearance, and welcoming atmosphere. A number of reviewers express genuine gratitude for administrators and admissions staff - particularly Tammy - who are described as approachable, informative, and supportive, making the admissions process smoother and more transparent.

In a few extended testimonials, Pointe Meadows is portrayed as an especially effective option for respite care or short-term rehabilitation, with one reviewer noting a 27-day stay that left them feeling grateful for the care received. The sense of community and the feeling of leaving with new friends and a sense of safety or "home-like" comfort appear as notable high points. Families describe the facility as a place where staff treat patients with dignity and where the physical environment contributes positively to recovery, often counterbalancing the inevitable challenges that arise in any skilled nursing setting. These testimonials offer a hopeful counterweight to the more critical experiences, illustrating that when the care team coordinates well, residents can thrive.

Taken together, the collection of experiences paints a nuanced portrait of Pointe Meadows. The facility clearly houses a team of caring individuals who can, and do, make a real difference in patients' lives. Yet the concerns raised - communication gaps, inconsistent responsiveness to basic needs, questions about financial practices, and safety-related worries - underscore that there is substantial room for improvement. For families considering Pointe Meadows, the message is clear: the potential for compassionate, high-quality care exists, especially in therapy and personal interactions with certain staff members, but it is accompanied by caution about the frequency and severity of communication lapses, meals and daily care shortcomings, and administrative transparency. Prospective residents and families may want to ask pointed questions about call-bell response times, meal delivery routines, how transitions are managed, and how the facility handles and communicates important changes in a patient's condition, to ensure that the care they need aligns with the experience they expect.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pointe Meadows in Lehi, UT is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and nurturing environment for seniors to thrive.

The community boasts a variety of amenities to enhance the quality of life for its residents. This includes a beauty salon, allowing residents to pamper themselves and maintain their personal grooming. Cable or satellite TV is provided for entertainment options, along with a gaming room and small library for relaxation and leisure activities. There is also a fitness room and wellness center available, promoting physical health and well-being. A computer center with Wi-Fi/high-speed internet access allows residents to stay connected with loved ones or engage in online activities.

Residents can enjoy delicious meals in the dining room with restaurant-style dining, catering to special dietary restrictions if necessary. For those who prefer to cook their own meals, each apartment includes a kitchenette equipped with the necessary amenities.

Care services at Pointe Meadows are designed to provide assistance with activities of daily living such as bathing, dressing, and transfers. The staff is available 24/7 through the 24-hour call system for any emergencies or assistance needed. Medication management is provided to ensure that residents are taking their medications properly.

Transportation arrangement services are offered for non-medical purposes as well as transportation to doctors' appointments when needed. Move-in coordination is also provided to make the transition into the community as smooth as possible.

Pointe Meadows is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. Residents can easily access these nearby establishments for social outings or errands.

With its comprehensive amenities and care services, Pointe Meadows in Lehi, UT provides a supportive and engaging environment for seniors in need of assisted living services.

Nearby Places of Interest

This part of Lehi, Utah offers a convenient and diverse range of amenities for seniors considering the area for living. With numerous physicians, pharmacies, and hospitals in close proximity, residents can easily access medical care when needed. Additionally, there are various dining options including fast food restaurants like Chick-Fil-A and more upscale choices like Strap Tank Brewery. For relaxation and recreation, there are several parks nearby such as Dry Creek Trail Park and Greenfield Park. Those seeking spiritual fulfillment will find multiple places of worship within a short distance. Overall, this area provides a well-rounded environment with essential services and recreational opportunities for senior residents to enjoy.

Physicians

  • Brandon Green, MD (0.1 miles)
  • Alpine Pediatrics (2.4 miles)
  • Dry Creek Family Practice (2.5 miles)
  • Eyelash Extensions by Laura Hill at Dr Marion Plastic Surgery (3.2 miles)
  • Valley Obstetrics & Gynecology (3.4 miles)
  • Spencer Weston Alpine Pediatrics Saratoga Springs (3.4 miles)
  • IHC InstaCare (3.5 miles)

Restaurants

  • Blaze Pizza (0.6 miles)
  • Chick-Fil-A (0.7 miles)
  • Strap Tank Brewery (0.7 miles)
  • McDonald's (0.7 miles)
  • Traverse Mountain (1.4 miles)
  • Kneaders Bakery & Café (2.7 miles)
  • East Moon Bistro (3 miles)

Cafes

  • Starbucks (1.1 miles)

Parks

  • Olympic Park (1.3 miles)
  • Dry Creek Trail Park (1.8 miles)
  • Greenfield Park (3 miles)
  • Goldenrod Park (3.6 miles)
  • Neptune Park (4.5 miles)
  • Wheadon Farm Park (4.9 miles)
  • Highland Glen Park (5.1 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (2.8 miles)
  • Church of Jesus Christ of Latter Day Saints (3.1 miles)
  • Church of Jesus Christ of Latter Day Saints (3.1 miles)
  • Church of Jesus Christ of Latter Day Saints (3.3 miles)
  • Church of Jesus Christ of Latter Day Saints (5.1 miles)
  • Church of Jesus Christ of Latter Day Saints (5.6 miles)
  • Church of Jesus Christ of Latter Day Saints (5.8 miles)

Pharmacies

  • Walgreens (3.2 miles)
  • Macey's, Happy Shopping (3.3 miles)
  • Walgreens (3.6 miles)
  • Smith's Food & Drug (4.1 miles)
  • Ridley's Family Markets (4.8 miles)
  • CVS Pharmacy (4.9 miles)
  • Walgreens (5.3 miles)

Theaters

  • Cinemark American Fork (4.4 miles)
  • Water Gardens Cinema 6 (7.6 miles)

Transportation

  • Draper UTA Frontrunner Station (6.5 miles)

Hospitals

  • American Fork Cancer Center (6.5 miles)
  • American Fork Hospital (6.6 miles)

Frequently Asked Questions

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