Overall Review of Rocky Mountain Care - Clearfield
common
34 reviews mention this
Staff warmth and responsiveness vary
Many residents and families describe nurses, CNAs, and therapists as kind and helpful, while others report slow or missed responses.
A large portion of reviews say staff members are friendly, attentive, and willing to help, including people who call out specific nurses, CNAs, and unit managers by name. Several residents also mention that call lights are answered promptly or that nurses talk with patients and keep them comfortable. At the same time, a recurring group of negative reviews describe understaffing and delays getting assistance, with some families reporting missed care tasks and difficulty addressing concerns.
differentiator
18 reviews mention this
Therapy and wound care stand out
Physical and occupational therapy, along with wound-focused care, is a frequent highlight in resident experiences.
Reviews repeatedly mention PT and OT teams helping residents build strength, improve mobility, and feel supported during rehab. Several reviews specifically describe wound care expertise, including care for complex chronic wounds and wound-vac or similar negative pressure therapy needs. Taken together, residents and families portray therapy and wound care as a major reason they felt progress during their stay.
common
14 reviews mention this
Food gets mostly positive notes
Dining is described favorably by many reviewers, with only a smaller set of complaints about temperature or quality.
Multiple reviews praise the food as great, high-quality, or improved, and some mention liking the variety and weekly menus. Several families also single out dietary support, including help with preferred protein foods. A smaller set of reviews complain about food being cold, over-seasoned, or not matching what was expected, which is where the biggest dining frustrations show up.
caveat
12 reviews mention this
Understaffing and neglect concerns
Some families report serious issues that they connect to understaffing and missed basic care.
Negative reviews repeatedly describe staffing being too thin for the number of patients, including reports of delayed help when call buttons are used. A few accounts also describe missed care basics such as bathing, medication timing, assistance getting up to walk, and hygiene needs. These concerns sometimes include claims of preventable harm, which is the strongest pattern of dissatisfaction in the review set.
caveat
9 reviews mention this
Cleanliness is mixed
Some reviewers describe the building as clean and well kept, while others report poor cleanliness and odors.
Some residents and families say the facility is spotless, clean, and well cared for, and others mention fresh conditions. However, several negative reviews describe cleanliness problems such as dirty rooms, unclean bathrooms, odors, and inadequate attention to hygiene. Because both experiences appear in the reviews, cleanliness seems to be inconsistent based on individual stays and observations.
common
2 reviews mention this
Nearby clinics and hospital access
The area includes nearby physician and hospital options within a few tenths of a mile.
For day-to-day medical access, reviews focus on care inside the facility, but the surrounding area includes close-by physician and hospital resources. This can be useful for residents and families who want quick access to routine medical services or escalation when needed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
168 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Salt Lake City International (21 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Caring staff, clean facility, and engaging activities with strong family communication.
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