Midwestern Healthcare Center

Pros

• Many staff members at Midwestern Healthcare Center are described as very caring and genuinely trying to provide the best care possible.
• The therapy department is noted as fantastic, with staff who truly seem to care and make an effort to help residents.
• The facility has a welcoming atmosphere where staff know each other by name and look out for patients, creating a friendly environment.
• Residents appreciate that the facility allows pets, which enhances their living experience.
• The food is often mentioned positively, with kitchen staff accommodating individual diets and tastes.
• One reviewer highlighted the cleanliness of the environment, noting there was no unpleasant smell upon entering the facility.
• Personal hygiene and dignity of patients are maintained well by the staff, ensuring they appear clean and cared for.
• Positive feedback was given regarding the spaciousness of rooms, contributing to a comfortable living situation for residents.
• Several reviewers expressed gratitude towards specific staff members for their kindness and helpfulness during challenging times.
• The cost of care is considered reasonable, with no extra charges for medication administration or transport services within the facility.

Cons

• The overwhelming smell of urine permeates the facility, and unexpected visits reveal gloves and dirty diapers left on the floor.
• Residents frequently go without proper hygiene, with some sitting in soiled clothes for extended periods.
• Communication with staff is frustrating, as calls often go unanswered or returned late.
• Staff members demonstrate a lack of understanding regarding dementia and do not address patients' pain promptly.
• Multiple residents are reported to be under-medicated or inadequately assessed for serious health issues, such as strokes.
• Activities for residents are limited, with bingo being the only regular offering.
• There is a chronic issue of understaffing, resulting in delayed responses to call lights and inadequate attention to patient needs.
• The facility's overall atmosphere feels neglected and depressing due to cluttered hallways and poor cleanliness standards.
• Despite some staff showing care and compassion, the majority seem overwhelmed and unable to provide adequate support to residents.

Review

Midwestern Healthcare Center has generated a wide spectrum of reviews, portraying an atmosphere that varies significantly depending on individual experiences. Many reviewers highlight the friendly environment, with residents who appear clean and generally content, suggesting that at least some efforts are being made to foster a positive community. The facility is appreciated for certain amenities such as allowing pets and providing spacious rooms for some residents, which can contribute positively to their overall well-being. Moreover, several staff members have been recognized for their dedication and compassionate care towards patients.

However, the positive impressions seem to be overshadowed by disturbing accounts regarding cleanliness and staffing issues. Reviewers cite a prevailing odor of urine throughout the facility, alongside complaints about finding dirty diapers and medical gloves littering common areas. One particularly alarming observation noted that patients sometimes sit in soiled clothes for extended periods, leading to unsanitary conditions that could pose serious health risks. The prevalence of flies during warmer months was cited as unbearable by some families, indicating a concerning lack of proper hygiene management within the center.

Another troubling aspect raised by families is the apparent neglect faced by residents when it comes to personal care and attention. Reports mention how loved ones experienced prolonged waits for assistance with basic needs after pressing call lights—sometimes waiting up to an hour for help. Instances were documented where residents suffered from untreated rashes or other preventable ailments due to oversight or lack of appropriate action from staff members. Families expressed frustration over the apparent disconnect between what they observed in terms of patient comfort and dignity versus what was shared by staff regarding protocols and guidelines from corporate offices.

While there are moments highlighted where kind-hearted staff went above and beyond—such as helping feed residents or responding effectively during nursing shifts—it’s clear that systemic understaffing has resulted in inadequate care for many individuals residing at Midwestern Healthcare Center. Several family members recounted first-hand experiences demonstrating this lack of attention, with loved ones living under distressful conditions while receiving only minimal help when needed most.

The quality of activities available to engage residents was also pointed out as lacking; with bingo being one of the few regular offerings compared to more diverse therapeutic programs typically found in other facilities. Some reviewers hoped for improvements in activity programs meant to enhance quality of life for residents but found them severely limited during their stay. Many felt there should be more creative engagement strategies to cater to varied interests among those with different abilities or cognitive challenges.

In summary, while Midwestern Healthcare Center boasts pockets of warmth through caring staff interactions and offers certain appealing features like pet-friendly policies and relatively spacious room accommodations, significant deficiencies plague its operations regarding hygiene standards and attentive resident care. Numerous reports detail distressing scenarios where patients suffer due to understaffing and poor management practices rather than thriving under compassionate guidance—raising essential questions about accountability within corporate structures overseeing such healthcare facilities. As families seek better environments for their loved ones requiring specialized support, it becomes imperative not just to acknowledge commendable efforts but also rapidly address pervasive failings that detract from meaningful care experiences at Midwestern Healthcare Center.

Physicians

• Clinics Of North Texas (0.1 miles)
• Clinics Of North Texas Foundation (0.1 miles)
• Pediatric Associates (1.1 miles)
• Arthritis Clinic Of Texoma (2.2 miles)
• Wichita Falls Infections Disease Associates (2.2 miles)
• Tammy Lee Sartor (2.2 miles)
• Brookstone Eye Center (2.2 miles)

Pharmacies

• Nutech (0.6 miles)
• CVS Pharmacy (1 miles)
• Nu Tech (1.1 miles)
• United Supermarkets Pharmacy (1.3 miles)
• Walmart Pharmacy (2 miles)
• Downtown Pharmacy (2.4 miles)
• Walgreens (2.5 miles)

Restaurants

• Sonic Drive-In (0.9 miles)
• Sonic Drive-In (1.1 miles)
• Ronnie's Burgers (1.1 miles)
• Taco Bell (2 miles)
• The Branding Iron Restaurant & Catering (2 miles)
• McDonald's (2.1 miles)
• McDonald's (2.1 miles)

Cafes

• Hwy Cafe (1 miles)
• Collective Coffee (2.4 miles)
• Frank & Joe’s Coffee House - Hospital District (2.5 miles)
• The Duck Coffee Company (2.8 miles)
• Hook & Ladder Coffees & Wine (2.8 miles)
• HTeaO (2.9 miles)
• Frank & Joe's Coffee House (3 miles)

Parks

• Loch Lomond Park (1.2 miles)
• Hamilton Park (1.8 miles)

Hospitals

• United Regional Health (2.3 miles)
• Promise Hospital of Wichita Falls (2.3 miles)
• Wichita Falls Birth and Wellness Center (2.5 miles)
• Wichita Fls Cancer Treatment (2.7 miles)
• Select ER (3.3 miles)

Places of Worship

• Sacred Heart Catholic Church (2.5 miles)
• First Baptist Church (2.6 miles)
• Colonial church (3.2 miles)
• Cornerstone Baptist Church (3.3 miles)

Theaters

• Cinemark 14 Wichita Falls (2.9 miles)
• Amc Theatre (3.4 miles)