Whitesboro Health And Rehabilitation Center

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  • Interior

    A spacious and modern waiting area with comfortable seating and stylish decor.

  • Decor

    A well-lit and modern hallway featuring wooden flooring and decorative walls.

  • Living Room

    A cozy and modern living room setting featuring comfortable seating and stylish decor.

  • Building

    A well-lit hallway featuring wooden flooring and modern decor.

  • Bedroom

    A spacious hospital room featuring two beds, wooden flooring, and a cozy seating area by the window.

  • Windows

    A spacious physical therapy room equipped with a railing for walking assistance and therapy tables, featuring natural light from large windows.

  • Natural Light

    A bright and spacious living room featuring modern furniture and a stylish blue accent wall.

  • Healthcare

    A neatly arranged hospital patient room featuring multiple beds and a calm color scheme.

  • Rehabilitation

    A spacious therapy room equipped for rehabilitation activities, featuring natural light from the windows.

Whitesboro Health And Rehabilitation Center

1204 Sherman Drive, Whitesboro, TX 76273

For more information about senior living options: (844) 490-3973

3.2 from 21 reviews
5 stars
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1 stars
9

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    Overall Review of Whitesboro Health And Rehabilitation Center

    Pros

    • pro The staff is very helpful and sweet.
    • pro Building looks warming and inviting to guests.
    • pro Such a beautiful building and the staff is so sweet!!!
    • pro The staff is wonderful, the food is tasty.
    • pro The residents seem happy.
    • pro The physical therapy department is wonderful.
    • pro Everyone was very caring and friendly to her and to me every time I was there.
    • pro The home and her room was always clean.

    Cons

    • pro The staff were described as lazy and unwilling to pick up the phone.
    • pro Therapy was inconsistently provided, with weeks of only 20?30 minutes twice a week or none at all.
    • pro Administrative staff were seen as caring more about money than residents' well-being.
    • pro Nurses and aides allegedly discharged a resident while still wheelchair-bound and not ready for discharge.
    • pro The reviewer would not recommend the facility and urged others to avoid it.
    • pro Family members could not reach anyone for information; voicemails and messages were repeatedly unreturned.
    • pro The facility never answers the phone and is described as unresponsive, with warnings to run from it.
    • pro There were allegations of staff harming residents and manipulating them.
    • pro The food was described as awful by a resident.

    Review

    Whitesboro Health & Rehabilitation presents a wide spectrum of experiences in the eyes of those who have lived through or observed care there. A number of reviewers describe the facility as a place with real potential that has been undermined by inconsistent care, communication gaps, and administrative problems. Others counter with praise for recent improvements, friendly staff, and a warm, inviting environment. In short, the sentiment ranges from strongly negative to surprisingly positive, depending on who you ask and when you asked them.

    Several reviews latch onto a theme of neglect and frustration with the day-to-day operations. Some residents or their family members felt the staff were overwhelmed or disengaged, with comments suggesting it was "too much" for personnel to answer the phone or provide timely therapy. One reviewer expressed intense dissatisfaction, feeling the staff were lazy and indicating they would never recommend the facility for a loved one. They recounted a rehab plan that promised therapy three times a week but often delivered only two 20-to-30-minute sessions, with weeks going by without any therapy at all. Another critic framed the place as being more focused on money than on residents' well-being, noting that administrative staff appeared careless about residents' needs while nurses and aides who did try to help still faced systemic issues. A few reviews went so far as to describe patients being discharged before they were truly ready, wheelchair-bound and inadequately prepared for the next steps of recovery.

    Communication problems loom large in several accounts. Some families reported persistent difficulty reaching anyone for information about a loved one, leaving voicemails and Facebook messages unanswered. The anxiety in these posts is palpable, with one reviewer even suggesting that a welfare check might be necessary and voicing concern that staff could be concealing a resident's decline or death. The sense among these reviewers is that the facility's front-end communication and responsiveness were seriously lacking, especially during periods when visiting was restricted by COVID protocols, complicating efforts to obtain information directly.

    Against this backdrop of negative experiences, other reviewers paint a much more positive picture of Whitesboro Health & Rehabilitation. They describe the staff as helpful, sweet, and devoted to resident well-being, with nurses and aides who genuinely care and provide attentive support. The facility's physical environment is repeatedly highlighted as a strength - said to be warm, inviting, and well-kept, with several noting a recent remodel or update that makes the building feel fresh and cared-for. Families frequently mention engaging activities such as bingo and other programs that residents enjoy, and they speak highly of the overall atmosphere created by a caring staff.

    There is particular praise for the rehab and therapy teams in some cases. One reviewer contrasted their own positive experience with the rehab department as a bright spot, noting that therapy staff were knowledgeable and that rehabilitation services helped residents progress. In other entries, the care for a specific parent during a stay attributed to Medicare coverage and the ability to extend or adjust the length of stay while emphasizing the staff's personable and professional approach. Remodeled spaces and a sense that the facility is embracing new ownership and a renewed team contribute to the impression that the center is moving in a better direction, at least in the eyes of these supporters.

    Several reviews also spotlight a sense of consistent quality in some areas - most often around the care delivered by the nursing and support staff and around the feeding program. Food is described as tasty and varied in some accounts, and family members note that their loved ones seem to enjoy the meals and the social aspects of daily life, including activities that keep residents engaged. A recurring thread is the belief that, when the right staff are in place and the administration focuses on resident-centered care, this facility can and does deliver compassionate, effective care.

    Overall, the collection of reviews reveals a facility whose reputation is highly situational: it can be a source of reliable, compassionate care and well-run rehab for some residents, while for others it represents a breakdown in communication, inconsistent therapy, and a sense that organizational priorities may not always align with residents' best interests. The positive voices emphasize a welcoming environment, caring staff, and meaningful activities, sometimes set against ongoing concerns about responsiveness and the consistency of rehabilitation services. The negative voices stress that families must be vigilant, insist on clear communication, and consider touring the facility carefully to determine whether it will meet their loved ones' needs.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Whitesboro Health And Rehabilitation Center in Whitesboro, TX is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided for those who need assistance getting around town or attending appointments.

    The center also has a computer center where residents can access technology and stay connected with loved ones. A dining room offers restaurant-style dining experiences, serving delicious meals prepared by the staff. Fitness enthusiasts will appreciate the fully equipped fitness room, while those looking for leisurely activities can enjoy the gaming room or spend time in the garden.

    Housekeeping services ensure that residents' living spaces are kept clean and tidy, while private bathrooms provide convenience and privacy. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Outdoor spaces are provided for residents to enjoy fresh air and nature.

    For mental stimulation and relaxation, there is a small library available for reading enthusiasts. Telephone services are provided for easy communication with family and friends outside of the community. Transportation arrangements are made both for non-medical purposes such as shopping trips and social outings, as well as transportation to doctors' appointments when needed.

    The wellness center at Whitesboro Health And Rehabilitation Center offers various programs aimed at promoting overall mental well-being. Wi-Fi/high-speed internet is available throughout the community, ensuring that residents can stay connected online.

    In terms of care services, there is a 24-hour call system in place to provide assistance whenever needed. Residents receive 24-hour supervision from attentive staff members who are trained to assist with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets, ensuring that residents receive proper nutrition tailored to their needs.

    Medication management is provided by trained professionals, ensuring that residents take their medications correctly and on time. A mental wellness program is in place to support the emotional well-being of residents. Transportation arrangements are made for medical appointments.

    Residents can enjoy a range of activities offered by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any additional needs or requests.

    In terms of convenience, there are two nearby pharmacies, three physicians' offices, seven restaurants, and four places of worship in close proximity to the community. Overall, Whitesboro Health And Rehabilitation Center aims to provide a comfortable and supportive environment for seniors where they can thrive physically, mentally, and socially.

    Nearby Places of Interest

    Places of Worship

    • Southern Baptist Convention (0.5 miles)
    • Southern Baptist Convention (0.7 miles)
    • First Assembly of God Church (1.8 miles)
    • Southern Baptist Convention (3.4 miles)
    • Southern Baptist Convention (7.8 miles)
    • Southern Baptist Convention (8.5 miles)
    • Southern Baptist Convention (9.4 miles)

    Physicians

    • Jowitt Alfred Do (0.6 miles)
    • Whitesboro Family Clinic & Emergency Center (1.6 miles)
    • Family Care Clinic (1.6 miles)
    • Flatrock Chiropractic (5.1 miles)
    • North Tx Family Medicine-Cooke (9.7 miles)
    • Mark R Klein (14 miles)
    • Cooke County Medical Center (14 miles)

    Restaurants

    • Daylight Donuts (1.3 miles)
    • McDonald's (1.7 miles)
    • La Hacienda Mexican Grill (1.8 miles)
    • Whataburger (1.9 miles)
    • Taco Casa (2 miles)
    • Sonic Drive-In (2 miles)
    • Golden Chick (2 miles)

    Pharmacies

    • Axtell Rite-Value Phar (1.6 miles)
    • Hometown Pharmacy (1.6 miles)
    • CVS Pharmacy (13.9 miles)
    • Hometown Pharmacy (14 miles)
    • Hometown Pharmacy & Hometown Medical Equipment (14 miles)
    • Plaza Pharmacy (14.1 miles)
    • SNI Pharmacy (14.2 miles)

    Parks

    • Walnut Creek Public Use Area (11.6 miles)
    • Pecan Creek Park (14.4 miles)
    • Herman Baker Park (14.8 miles)

    Transportation

    • Limo Joe's Casino Shuttle (13.2 miles)
    • North Texas Regional Airport (GYI) (13.6 miles)
    • U-Haul (14.8 miles)

    Hospitals

    • Pulmonary Diagnostics and Therapeutics PC (14.4 miles)
    • DaVita Sherman Dialysis Center (14.7 miles)
    • Carrus Specialty Hospital (14.8 miles)

    Frequently Asked Questions

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