Pleasant Manor Health & Rehabilitation Center in Waxahachie, TX

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Pleasant Manor Health & Rehabilitation Center in Waxahachie, TX

Information last verified:

3650 South Ih 35 E, Waxahachie, TX 75165

For more information about senior living options: (844) 490-3973

4.3 from 105 reviews
5 stars
82
4 stars
4
3 stars
0
2 stars
2
1 stars
17

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Overall Review of Pleasant Manor Health & Rehabilitation Center

Pros

  • pro The facility is a nice place with friendly staff who take good care of residents and keep the environment clean.
  • pro The staff are incredibly friendly, and residents seem to genuinely like them.
  • pro Shmekca and Isaac are highly regarded as the best, being very pleasant and helpful.
  • pro Pleasant Manor provides great meals and outstanding staff service.
  • pro The staff are awesome and make visitors feel at home.
  • pro The facility is welcoming, with kind, attentive nurses and a clean environment.
  • pro The care and rehab services here are incredible.
  • pro The staff consistently deliver dignity and kindness toward residents and families.
  • pro The administrator is described as an awesome leader.
  • pro There is noticeable improvement in residents’ health and well-being thanks to the staff.
  • pro The team, including nurses and therapy staff, is caring, professional, and engaged.
  • pro The therapy team is effective at helping residents regain abilities such as walking and eating.
  • pro Jennifer (nurse) stands out for kindness, attentiveness, and exceptional nursing care.
  • pro Pleasant Manor is a clean, warm, home-like facility where residents are treated with respect and as family.
  • pro The leadership and staff are dedicated to residents and families, providing peace of mind.

Cons

  • pro The facility is described as terrible.
  • pro The lockdown memory care unit is horrible and filthy.
  • pro The place was dirty and the staff were impatient with residents.
  • pro The staff are mean and do not care about residents.
  • pro Residents were denied water and medications after a fall.
  • pro The director is manipulative and acted behind the back to obtain a court order.
  • pro The facility has a high turnover rate and does not keep families updated on care.
  • pro There were hours-long delays in getting help, sometimes requiring emergency services.
  • pro The facility charges thousands of dollars yet the quality of care doesn’t match.
  • pro Do not recommend this facility for loved ones.

Review

Pleasant Manor Health & Rehabilitation Center in Waxahachie is best suited for families seeking a warm, hands-on skilled-nursing and rehabilitation environment where daily care feels personal and the rehab team is central to recovery. The community earns its reputation from a consistently clean, home-like setting and a staff that residents, families, and outside professionals describe as genuinely caring and approachable. It shines for post-acute rehab, short- to medium-term stays, and long-term care when the priority is attentive nursing support coupled with robust physical, occupational, and speech therapy. In practice, this means residents often leave with improved mobility and a sense of gentle affirmation from caregivers who treat them like individuals rather than tasks. The atmosphere supports families who want frequent contact, clear explanations, and a responsive front office that coordinates care with therapists and nurses. For those who prize a collaborative, family-centered approach, Pleasant Manor stands out in a crowded market.

That said, alternatives should be considered for certain needs. Families prioritizing dementia or Alzheimer’s-specific care may want to compare other options, because several reviews flag the lockdown memory-care environment as problematic for some residents and families. A number of voices express concern about leadership decisions and the handling of memory-care cases, including claims of aggressive interventions and unusual court actions in some situations. For households seeking a facility with a consistently strict, highly regulated memory-care protocol, Pleasant Manor may not be the first pick. And for those watching costs closely, there are remarks about the financial requirements tied to long-term placement; prospective residents should verify what is included in the rate and what level of care coverage is expected. In short, memory-care-forward families should approach with careful due diligence.

On the plus side, the core strengths consistently cited are the staff’s warmth and competence, the facility’s cleanliness, and the effectiveness of the therapy program. Families repeatedly highlight how the nursing and rehab teams respond quickly, keep families informed, and push residents to reach defined milestones. The therapy department earns particular praise for helping residents regain walking ability, strength, and functional independence, with therapists described as knowledgeable, compassionate, and relentlessly patient. Nurses and aides are repeatedly named for going above and beyond to accommodate individual needs, with instances where nurses like Jennifer are singled out for their attentiveness and kindness. The leadership team, especially the administrator and the director of nursing, receives credit when care plans are executed smoothly, and when issues are raised, they are addressed with evident seriousness. The overall environment, private rehab spaces, engaging activities, and a resident-centric culture, reinforces the sense that Pleasant Manor can be a home away from home when care needs are clear and navigation is straightforward.

Yet the narrative is not uniformly positive. A subset of reviews focuses on troubling experiences in the memory-care segment, with warnings that the unit may be ill-suited for residents who require continuous, highly supervised dementia care. Some accounts describe inconsistent responsiveness, delays in basic needs like hydration or medication, and perceptions that staff morale can dip during tough shifts. Several posts criticize administrative decisions and communication lapses, presenting a more mixed view of governance and oversight. Other reviewers recount instances of unsatisfactory conditions, dirtier areas or lapses in housekeeping, or express concern about high caregiver turnover and the ensuing gaps in continuity of care. Taken together, these voices emphasize that Pleasant Manor’s strongest value, its compassionate, capable frontline staff, can be undermined if dementia care demands, staffing stability, and governance realities are not aligned.

Despite those concerns, several key factors can meaningfully offset the noted drawbacks for the right resident. For families whose objective is robust rehabilitation with proven outcomes, Pleasant Manor offers a coherent, well-integrated pathway from admission through discharge, supported by a therapy team described as cohesive and persevering. The private rehab rooms and active activity programming contribute to a sense of normalcy and purpose, which is especially meaningful for residents returning home after surgery or a declining but non-dementia-focused trajectory. The facility’s communications infrastructure, direct access to administrators, the DON, and therapy leads, helps families feel heard and answers questions with concrete plans. When problems arise, the same leadership that is sometimes scrutinized in reviews is also credited with listening, making adjustments, and coordinating solutions that can stabilize a resident’s care trajectory over time. In short, for rehab-centric or long-term care needs that do not hinge on dementia-specific programming, Pleasant Manor’s strengths can outweigh its risks.

Families considering Pleasant Manor should move forward with a clear, structured due-diligence plan. Schedule a on-site tour focused not just on public spaces but on the daily rhythm on the floor: ask to observe a therapy session, speak with several nurses and aides about their workload, and request a candid discussion with the administrator about staffing levels, turnover, and contingency coverage. Probe the memory-care options directly: what protocols are in place for sundowning, hydration, pain management, and rapid response? Seek a detailed care plan for a representative resident with similar needs, including a transparent cost breakdown and what services require extra fees. If memory care is a priority, also compare Pleasant Manor with Midtowne Meadows in Midlothian or other nearby facilities known for dementia care to gauge relative performance, staffing consistency, and family satisfaction. For families open to a highly engaged rehab-focused environment and willing to navigate occasional governance questions, Pleasant Manor remains a solid, credible choice in the Waxahachie area.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Manor Health & Rehabilitation Center in Waxahachie, TX is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our goal is to provide a welcoming and home-like environment where seniors can enjoy their golden years.

In terms of amenities, residents have access to various facilities such as a beauty salon, computer center, gaming room, fitness room, and small library. We also offer outdoor spaces and gardens for those who want to soak in the natural surroundings. With Wi-Fi/high-speed internet available throughout the community, staying connected with loved ones and keeping up with social media is a breeze.

When it comes to care services, our dedicated staff is available 24 hours a day to ensure the safety and well-being of our residents. We provide assistance with activities of daily living like bathing, dressing, and transfers. Our team also provides medication management and follows special dietary restrictions including diabetes diets. Transportation arrangements (both medical and non-medical) are available for doctor's appointments or other errands.

At Pleasant Manor Health & Rehabilitation Center, we believe in promoting an active lifestyle for our residents. We offer scheduled daily activities as well as fitness programs to keep both the mind and body active. Concierge services are available for any additional assistance or requests. Our community also organizes planned day trips for those who love exploring new places.

Convenience is an important aspect of our location. With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby along with three hospitals located just a short distance away from our facility; our residents have easy access to essential services.

Overall, Pleasant Manor Health & Rehabilitation Center provides a warm and caring environment where seniors can enjoy their retirement years while receiving the support they need.

Nearby Places of Interest

Places of Worship

  • Southern Baptist Convention (0.2 miles)
  • Southern Baptist Convention (0.8 miles)
  • Fullfilled Outreach Ministries (0.9 miles)
  • Straight Way Non-Denominational Church (1.8 miles)
  • University Church (2.9 miles)
  • Asamblea Betesda (4.5 miles)
  • North TX District Assemblies Of God (6.6 miles)

Restaurants

  • Sonic Drive-In (0.4 miles)
  • Two Amigos Taqueria (1.2 miles)
  • Prime 115 (1.3 miles)
  • Oma's Jiffy Burger (1.3 miles)
  • College Street Pub (1.4 miles)
  • Atkins Seafood (1.4 miles)
  • Ugly Heifer Grill (1.7 miles)

Cafes

  • Country Cafe (0.7 miles)
  • The Dessert Spot (1.3 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (3.8 miles)

Physicians

  • APN Behavioral Healthcare (1.3 miles)
  • Donaldson Wellness Center (1.6 miles)
  • Child & Family Guidance Center (1.7 miles)
  • Allergy and Asthma Center of Waxahachie (1.7 miles)
  • Texas Oncology-Waxahachie (1.7 miles)
  • Waxahachie Surgical Specialist (1.7 miles)
  • Kare Family Clinic (1.8 miles)

Pharmacies

  • Trinity Pharmacy (1.3 miles)
  • Genoa-QOL Healthcare Co. (1.7 miles)
  • The Prescription Shop (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.2 miles)
  • H-E-B Pharmacy (3.1 miles)
  • Walgreens (9.8 miles)

Hospitals

  • Baylor Surgery Center at Waxahachie (2 miles)
  • Baylor Medical Center At Waxahachie (3.9 miles)
  • Texas Surgical Speclsts (4.1 miles)

Theaters

  • Showbiz Cinemas 12 (3.3 miles)

Parks

  • Matthew’s Park (4.4 miles)

Transportation

  • U-Haul (6.1 miles)
  • Mid-Way Regional Airport (JWY) (6.5 miles)
  • U-Haul Neighborhood Dealer (7.3 miles)

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