Overall Review of Pleasant Manor Health & Rehabilitation Center
common
Caring staff shows up day to day
Residents and families describe staff who are kind, respectful, and attentive.
Many reviews say the staff is compassionate and respectful, with frequent mentions of patient care and teams that treat people with dignity. Several also highlight that nurses and therapy staff communicate and stay involved with patients and families. A smaller set of reviews raise serious concerns about organization, staffing availability, and responsiveness, including accounts of long waits for help or medication issues. Overall, the caregiver experience is mixed, but positive impressions are common and specific.
differentiator
Rehab and therapy earn strong praise
Therapy staff are repeatedly credited with meaningful rehab progress.
Residents and families frequently describe physical therapy and rehabilitation as a major strength, often tying it to improved mobility, strength, and independence. Reviews mention therapy teams working with patients with knowledge and attentiveness, and describe dedicated support during rehab. Several highlight the therapy experience as a reason they would recommend the facility for rehab or long-term recovery needs. A few critical reviews, however, complain about care not meeting expectations or about delays and unmet needs.
common
Cleanliness is praised, with some exceptions
Many reviewers describe the building as clean and well kept.
A recurring theme is that the facility looks clean, smells clean, and is maintained to a good standard. Some reviewers also mention housekeeping help with items like lost laundry and keeping the home sanitary. At the same time, a number of critical reviews describe unclean conditions, including hygiene concerns and instances where they say food or medical items were left improperly. Because both positive and negative cleanliness accounts appear, itâs not a uniform experience across reviews.
common
Activities and dining add structure
Reviews describe regular activities and meals that help the days feel organized.
Multiple reviews mention scheduled daily activities and resident involvement, with examples like bingo, arts and crafts, and outings. Some residents and visitors also reference communal meals, including a Thanksgiving lunch that was described positively. This aligns with the community offerings that include daily activities and restaurant-style dining. A few reviews still criticize the overall experience, but the activity and meal experience is frequently mentioned in positive terms.
caveat
Communication can be inconsistent
Several reviews report problems with responsiveness and follow-through.
Some reviewers describe delays in getting phone answers or difficulty getting help when needed. Others raise concerns about paperwork and follow-up, including belongings not being returned and lack of proactive communication after discharge. On the other hand, other families say staff keep them informed about care and medical needs. The feedback suggests that communication quality may vary depending on situation and staffing.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
132 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Southern Baptist Convention (0.2 miles)
Southern Baptist Convention (0.8 miles)
Fullfilled Outreach Ministries (0.9 miles)
Straight Way Non-Denominational Church (1.8 miles)
University Church (2.9 miles)
Asamblea Betesda (4.5 miles)
North TX District Assemblies Of God (6.6 miles)
Restaurants
Sonic Drive-In (0.4 miles)
Two Amigos Taqueria (1.2 miles)
Prime 115 (1.3 miles)
Oma's Jiffy Burger (1.3 miles)
College Street Pub (1.4 miles)
Atkins Seafood (1.4 miles)
Ugly Heifer Grill (1.7 miles)
Cafes
Country Cafe (0.7 miles)
The Dessert Spot (1.3 miles)
Starbucks (3.4 miles)
Panera Bread (3.8 miles)
Physicians
APN Behavioral Healthcare (1.3 miles)
Donaldson Wellness Center (1.6 miles)
Child & Family Guidance Center (1.7 miles)
Allergy and Asthma Center of Waxahachie (1.7 miles)
Pleasant Manor Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing building, flag, landscaping, outdoors, trees, garden, pathway, tree, and more.
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The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
Pleasant Manor Health & Rehabilitation Center photos
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Interior
Outdoors
Building
Trees
Garden
Interior and Rehabilitation
Landscaping and Tree
Building
Trees
Garden, Pathway, and Gazebo
Outdoors
Flag
Healthcare
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