Pleasant Manor Health & Rehabilitation Center in Waxahachie, TX

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Pleasant Manor Health & Rehabilitation Center in Waxahachie, TX

3650 South Ih 35 E, Waxahachie, TX 75165

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
77
4 stars
4
3 stars
0
2 stars
2
1 stars
17

Skilled Nursing Facility

Overall Review of Pleasant Manor Health & Rehabilitation Center

Pros

  • pro The staff are consistently exceptional and genuinely care for residents.
  • pro Pleasant Manor is a warm, welcoming, and clean facility.
  • pro The care and rehab at Pleasant Manor is incredible.
  • pro The therapy team is amazing and highly skilled, helping residents regain mobility.
  • pro Isaac treats every resident like family and is responsive to problems.
  • pro Jennifer is absolutely amazing - attentive, kind, and compassionate.
  • pro The administration works well with Bristol Hospice to support residents.
  • pro Residents are happy, activities are engaging, and the environment feels like home.

Cons

  • pro The facility was labeled terrible and received zero stars by a reviewer.
  • pro A reviewer stated that help was not forthcoming for two hours, forcing them to call 911.
  • pro It was claimed that the memory-care unit denied a resident water and necessary medications after a fall.
  • pro The lockdown memory-care unit was described as horrible and filthy, with the director blamed for manipulative actions.
  • pro The director was accused of going behind families' backs to obtain a court order to send a loved one to a psychiatric hospital.
  • pro Many reviewers described the staff as mean and the facility as dirty with impatient caregivers.
  • pro The nursing home was accused of high turnover and failing to provide timely eye care or dental care and overall poor treatment.
  • pro It was claimed that thousands of dollars are required from residents despite low quality of care.

Review

Pleasant Manor Health & Rehabilitation Center in Waxahachie is best suited for families seeking a rehab-forward experience where physical therapy and daily functional recovery are the centerpiece, delivered in a warm, home-like setting. The community tends to work well for short-term or transitional stays aimed at restoring mobility, regaining independence with daily tasks, and rebuilding strength with a capable therapy team. It is also a solid fit for residents who prize approachable leadership and responsive care planning, with staff who commonly strive to treat residents with dignity and respect. Those who want a facility that feels like family, where administration is visible on the floor and willing to address issues, will likely find Pleasant Manor reassuring.

However, alternatives deserve serious consideration for certain needs. Families navigating memory care or dementia with complex behavioral challenges should scrutinize the lockdown memory-care option closely, as multiple reviews flag that unit as problematic and even unsafe in some scenarios. For residents requiring unwavering consistency in nursing attention, constant medication oversight, and a highly predictable routine, there are reports suggesting variability in staffing and responsiveness. Prospective families should also be mindful of the financial dynamics some commenters describe, and should verify what is included in monthly rates, what is billed separately, and whether the level of in-house support matches expectations for long-term care.

The strongest positives at Pleasant Manor lie in the hands-on therapy and the daily kindness of the caregiving team. The therapy department is repeatedly praised for helping residents regain walking ability, feeding themselves, and increasing overall independence, with therapists and aides who work as a coordinated unit. The administration - including Isaac on the clinical and operational side - receives consistent commendations for accessibility and willingness to address problems. Families often highlight the nurses and CNAs who stay late, offer compassionate patience, and keep families informed. Cleanliness, a welcoming atmosphere, and well-organized activity programs further reinforce the sense that residents are treated with consideration and warmth.

Yet the community is not without serious and repeated cautions. A subset of reviews describes instances of neglect or slow responses, with complaints about delayed medication administration, undetected medical issues, or staff fatigue impacting care. Some families report persistent turnover, which can translate into variable caregiver experience from shift to shift. The most polarizing feedback centers on dementia care, where the "lockdown" unit is described by some as unsafe and poorly managed, prompting strong warnings to avoid this setting for memory-impaired loved ones. Such experiences underscore the reality that staffing intensity and specialized dementia training substantially color the overall quality picture.

From a practical decision-making lens, the pros often offset the cons for families prioritizing robust rehab outcomes and a compassionate, engaged staff. When therapy is the focal need, Pleasant Manor frequently delivers measurable progress and motivates residents to press toward maximum potential, with nursing and therapy teams collaborating to keep families informed and involved. The leadership seems capable of rapid problem-solving and meaningful improvement, particularly when families advocate and communicate openly. The strongest caveat is that reliability and appropriateness of care can swing with the unit and staff on duty, especially where memory care or high-medical-need scenarios are involved.

For families weighing Pleasant Manor, a disciplined due diligence approach is essential. Visit multiple times, request meetings with the director and the director of nursing, and ask pointed questions about staffing ratios on the floor, the med-pass process, and the cadence of wound and pressure-area assessments. Probe dementia care options explicitly: ask for a tour of the lockdown unit, review recent incident logs, and speak with frontline aides about typical daily care routines. If a loved one requires consistent memory-care oversight, or if there is strong concern about medication accuracy and promptness, consider alternatives or plan for a transition that includes clear milestones and a contingency path. Pleasant Manor remains a strong candidate for rehab-focused care, but not the default choice for every longer-term or memory-care scenario.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Manor Health & Rehabilitation Center in Waxahachie, TX is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our goal is to provide a welcoming and home-like environment where seniors can enjoy their golden years.

In terms of amenities, residents have access to various facilities such as a beauty salon, computer center, gaming room, fitness room, and small library. We also offer outdoor spaces and gardens for those who want to soak in the natural surroundings. With Wi-Fi/high-speed internet available throughout the community, staying connected with loved ones and keeping up with social media is a breeze.

When it comes to care services, our dedicated staff is available 24 hours a day to ensure the safety and well-being of our residents. We provide assistance with activities of daily living like bathing, dressing, and transfers. Our team also provides medication management and follows special dietary restrictions including diabetes diets. Transportation arrangements (both medical and non-medical) are available for doctor's appointments or other errands.

At Pleasant Manor Health & Rehabilitation Center, we believe in promoting an active lifestyle for our residents. We offer scheduled daily activities as well as fitness programs to keep both the mind and body active. Concierge services are available for any additional assistance or requests. Our community also organizes planned day trips for those who love exploring new places.

Convenience is an important aspect of our location. With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby along with three hospitals located just a short distance away from our facility; our residents have easy access to essential services.

Overall, Pleasant Manor Health & Rehabilitation Center provides a warm and caring environment where seniors can enjoy their retirement years while receiving the support they need.

Nearby Places of Interest

Places of Worship

  • Southern Baptist Convention (0.2 miles)
  • Southern Baptist Convention (0.8 miles)
  • Fullfilled Outreach Ministries (0.9 miles)
  • Straight Way Non-Denominational Church (1.8 miles)
  • University Church (2.9 miles)
  • Asamblea Betesda (4.5 miles)
  • North TX District Assemblies Of God (6.6 miles)

Restaurants

  • Sonic Drive-In (0.4 miles)
  • Two Amigos Taqueria (1.2 miles)
  • Prime 115 (1.3 miles)
  • Oma's Jiffy Burger (1.3 miles)
  • College Street Pub (1.4 miles)
  • Atkins Seafood (1.4 miles)
  • Ugly Heifer Grill (1.7 miles)

Cafes

  • Country Cafe (0.7 miles)
  • The Dessert Spot (1.3 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (3.8 miles)

Physicians

  • APN Behavioral Healthcare (1.3 miles)
  • Donaldson Wellness Center (1.6 miles)
  • Child & Family Guidance Center (1.7 miles)
  • Allergy and Asthma Center of Waxahachie (1.7 miles)
  • Texas Oncology-Waxahachie (1.7 miles)
  • Waxahachie Surgical Specialist (1.7 miles)
  • Kare Family Clinic (1.8 miles)

Pharmacies

  • Trinity Pharmacy (1.3 miles)
  • Genoa-QOL Healthcare Co. (1.7 miles)
  • The Prescription Shop (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.2 miles)
  • H-E-B Pharmacy (3.1 miles)
  • Walgreens (9.8 miles)

Hospitals

  • Baylor Surgery Center at Waxahachie (2 miles)
  • Baylor Medical Center At Waxahachie (3.9 miles)
  • Texas Surgical Speclsts (4.1 miles)

Theaters

  • Showbiz Cinemas 12 (3.3 miles)

Parks

  • Matthew’s Park (4.4 miles)

Transportation

  • U-Haul (6.1 miles)
  • Mid-Way Regional Airport (JWY) (6.5 miles)
  • U-Haul Neighborhood Dealer (7.3 miles)

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