Arabella of Red Oak

Pros

• The staff at Arabella of Red Oak was consistently described as friendly, helpful, and welcoming, making residents feel appreciated and supported during their stay.
• Residents enjoyed a variety of activities and amenities, including arts and crafts, a workout room, private dining areas, and well-maintained common spaces that contributed to a resort-like atmosphere.
• Many reviewers expressed satisfaction with the quality of food served at the facility, noting that meals were prepared by chefs and offered multiple choices.
• The community was praised for its cleanliness and well-appointed design, contributing to a pleasant living environment for residents.
• The transition process was noted as positive for some families, with residents being able to move within the facility if their care needs changed without having to relocate elsewhere.
• Overall experiences were highlighted as positive, with many families feeling that Arabella of Red Oak met their loved ones' needs effectively while providing a supportive environment.

Cons

• The director and business manager at Arabella of Red Oak refuse to return calls regarding a reimbursement issue.
• The quality of food has consistently underdelivered on the promised "restaurant experience," with skimpy portions and inconsistent quality.
• A family member experienced a negative adjustment period, leading to unhappiness despite the facility being clean and well-maintained.
• Staffing issues in housekeeping and the dining room have been noted as inadequate.
• A significant turnover in staff led to a decline in care quality, resulting in a resident being overdosed on sedatives without family notification.
• The reviewer expressed dissatisfaction with the lack of response from management after raising serious concerns about care.
• Despite an initially positive experience, the subsequent management changes negatively impacted resident satisfaction and well-being.

Review

Arabella of Red Oak has garnered a mixed bag of reviews that reflect the diverse experiences of families and residents within its walls. Initially, many visitors to the facility express excitement over its beautiful design and immaculate presentation, describing Arabella as reminiscent of a resort. The staff, particularly individuals like Fatima, have been highlighted for their friendliness and helpfulness during tours. Prospective residents often note the extensive activities available to current residents, enhanced by amenities such as a sewing club, fitness center, salon, theater room, and private dining area. Many reviewers are enamored with the dining experience; meals are likened to those served in upscale restaurants where residents can place drink orders and enjoy carefully prepared food selections.

However, despite these positive aspects, some reviews present stark contradictions regarding the quality of care over time. While early impressions were overwhelmingly favorable—reflecting well-maintained facilities staffed by attentive personnel—issues arose as staffing changes occurred. One reviewer poignantly details their loved one's transition into memory care at Arabella only to encounter drastic declines in her condition due to alleged medication mismanagement after new management took over. This account stands out amidst glowing testimonials praising initial staff interactions and programs promoting resident engagement.

For those with relatives currently residing at Arabella of Red Oak, sentiments appear largely positive: families laud the friendly nature of both administration and caregiving staff members. Residents report enjoying the variety of on-site activities intended to foster socialization and engagement among seniors. Reviewers mention how staff assists in addressing individual needs—whether it’s medical assistance or general lifestyle requests—and cite satisfaction with living conditions despite higher-than-average monthly fees.

Nevertheless, concerns regarding communication arise repeatedly within these reviews. A family member seeking reimbursement reported ongoing difficulties reaching administrative personnel like directors or business managers regarding financial matters—a sentiment echoing through multiple accounts about lackluster response times from management when issues arise or additional support is needed. Such consistent feedback raises questions about internal communication processes at Arabella that may impact not only prospective but also current residents’ experiences.

The quality of food served at Arabella has emerged as another point of contention among reviewers who expected a more elevated dining experience given the community’s marketing as an upscale assisted living facility. Some family members are dissatisfied with portion sizes and meal consistency and detail challenges stemming from apparent understaffing in areas such as housekeeping and dining services that detracted from overall experiences.

Ultimately, while numerous families appreciate the community's inviting atmosphere and range of offerings available for residents' enjoyment—coupled with responsive day-to-day service during decision-making processes—they urge potential newcomers carefully consider all facets before making this significant choice on behalf of their loved ones. For some who experienced shifts in management practices or became embroiled in troubling situations involving care quality degradation post-move-in, regrets linger when reflecting on their time at Arabella of Red Oak—a reminder that thorough research alongside ongoing dialogue is vital when selecting an assisted living community for family members needing specialized support.

This area of Red Oak, Texas offers a convenient and well-connected community for senior living. With a variety of popular restaurants such as Whataburger, Panda Express, and Chick-Fil-A located within close proximity, residents can enjoy diverse dining options. Additionally, there are several pharmacies nearby including CVS and Walgreens for easy access to medications and healthcare needs. For medical care, Baylor Family Medical Center and Texas Surgical Specialists are within a short distance. Places of worship like the Southern Baptist Convention and Rockett Christian Church provide spiritual support for residents. Parks like Matthew's Park offer opportunities for outdoor recreation, while transportation options such as Mid-Way Regional Airport make traveling accessible. Overall, this area offers a combination of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment in Red Oak.

Restaurants

• Whataburger (2.2 miles)
• Panda Express (2.2 miles)
• Chick-Fil-A (2.2 miles)
• Sonic Drive-In (2.5 miles)
• Tacos 4 Life (4.8 miles)
• Raising Cane's Chicken Fingers (5 miles)
• Olive Garden (5.5 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• Red Oak Drug (2.3 miles)
• H-E-B Pharmacy (6.2 miles)
• Walmart Pharmacy (6.6 miles)
• Walgreens (6.8 miles)
• Walgreens (7 miles)

Physicians

• Baylor Family Medical Center (2.5 miles)
• Touchstone Imaging Red Oak (2.5 miles)
• Pulmonics Plus (5.5 miles)
• Dr M. Brown O.D. (5.8 miles)
• Ricardo Schack (5.8 miles)
• Liberty Dialysis Waxahachie (6 miles)
• Baylor Family Medical Center (6.5 miles)

Places of Worship

• Southern Baptist Convention (3.7 miles)
• Rockett Christian Church (4.2 miles)
• Asamblea Betesda (5.3 miles)
• University Church (6.3 miles)
• Fullfilled Outreach Ministries (8.4 miles)
• Straight Way Non-Denominational Church (8.5 miles)
• Southern Baptist Convention (9 miles)

Hospitals

• Texas Surgical Speclsts (5.2 miles)
• Baylor Medical Center At Waxahachie (5.4 miles)
• Medical Center At Lancaster (7.1 miles)
• Baylor Surgery Center at Waxahachie (7.3 miles)

Cafes

• Panera Bread (5.5 miles)
• Starbucks (5.8 miles)
• Starbucks (7.1 miles)
• The Dessert Spot (8 miles)
• Country Cafe (8.6 miles)
• Starbucks (9 miles)

Parks

• Matthew’s Park (5.8 miles)

Transportation

• Mid-Way Regional Airport (JWY) (6.2 miles)

Theaters

• Showbiz Cinemas 12 (6.9 miles)