Julexis Place Living Ctr

Pros

• Residents light up during activities and karaoke time.
• Living Springs provides an at-home feeling in assisted living.
• The staff are kind, helpful, and deeply care for the residents.
• They are a blessing to the families they serve.
• The environment has a warm, welcoming atmosphere.
• The care is wonderful and of high quality.
• Residents appear truly happy.
• The team is compassionate and dedicated to providing the highest level of care and love.
• Mercy House Living Springs brings life and joy to residents facing Alzheimer's.
• The management and staff are awesome, caring, and personally attentive.
• Living Springs has the best, professional, and steady staff.
• The home has a small, intimate family setting that feels like home.

Cons

• The facility is described as not suitable for a parent.
• After management changes, the place reportedly deteriorated into a dump.
• Residents are left dirty and wet due to lack of care.
• The staff is understaffed and underappreciated.
• Employees allegedly refuse to help hospice and are always on their phones.
• The facility has gone downhill and the care provided is not adequate, with claims that profit is prioritized over residents.

Review

Living Springs Village and the nearby Mercy House community exude a warmth and everyday gentleness that many families hope to find when choosing a place for their loved ones. Several reviewers highlight an at-home feel that makes residents light up during daily activities and especially during karaoke, where moments of joy are clearly visible. This sense of life and lightness is a common thread, underscored by the idea that the environment is more than just a facility - it feels like a home where people truly care.

The staff emerge as the heart of the experience. Across multiple testimonials, residents and families describe the team as kind, helpful, and deeply devoted to the residents' well-being. They speak of staff who love the residents well and create a warm, welcoming environment that families perceive as a blessing to those served. The atmosphere is consistently described as warm and inviting, with care that feels personal rather than transactional.

A standout focus for many families is the memory care and dementia support provided. The homes are praised for having professional, caring teams that remain steady through the challenges of cognitive decline. One family notes how the management keeps a close eye on every concern and need, from medications and doctor reports to handling changes in personality and overall well-being. The small size of the home - about 16 rooms - contributes to a true "family" feeling, where caretakers are described as the real stars: friendly, reliable, and willing to accommodate special requests or adjustments, such as a knee brace, a diet change, or other daily necessities.

Practical features also receive consistent praise. Reviewers appreciate the in-room bathroom setups and the ability for residents to control their room temperature, noting how these seemingly small conveniences contribute significantly to comfort and independence. The intimate setting is repeatedly framed as ideal for memory care, providing a secure yet homelike environment. The combination of personalized care and a level of autonomy that supports dignity resonates with families who want their loved ones to feel safe and respected.

Engagement and daily life are another strong point. The facilities are described as actively involving residents in everyday activities, with a clear emphasis on keeping life vibrant and meaningful. Karaoke time, general activities, and ongoing participation are highlighted as evidence that residents can still enjoy a lively, fulfilling routine. The overall message is that this is not a sterile or clinical environment, but rather a place where residents can feel engaged, accepted, and comfortable being themselves.

In contrast to the overwhelmingly positive experiences, one review presents a starkly different perspective. That account describes a period of decline following changes in management, with accusations of under-staffing, cleanliness issues, and a sense that residents were not receiving the care they deserved. The reviewer claims the atmosphere shifted from top-notch to problematic, citing neglect and a disconnection with hospice care providers. They describe residents as dirty and wet from inadequate care, and portray staff as frequently distracted by phones, with a sense that the facility had become more about profit than people. This perspective emphasizes the importance of consistent leadership, adequate staffing, and genuine, uncompromising attention to residents' needs.

Taken together, the collection of reviews suggests a facility that is widely regarded as a loving, home-like memory care setting with a highly dedicated staff, where small numbers foster personal attention and strong family-like bonds. The positive feedback centers on compassionate care, the genuine warmth of the team, an at-home atmosphere, and the meaningful engagement of residents through daily activities and specialized memory care practices. The occasional critical account serves as a reminder that such environments can be sensitive to leadership changes and staffing levels, underscoring the value of transparency, hands-on management, and ongoing commitment to residents' well-being. For families considering this community, the prevailing sentiment is that Living Springs Village offers a unique blend of intimate, dignified care with moments of genuine happiness, especially for those navigating memory loss, while also highlighting the importance of visiting at the present moment to assess alignment with personal expectations and needs.

This area of Waco, Texas offers a convenient location with a variety of amenities for senior living. There are several pharmacies nearby, such as Baylor Scott & White Pharmacy and CVS Pharmacy, making it easy to access necessary medications. A range of restaurants, including Whataburger and Panera Bread, provide dining options for different tastes. Additionally, there are cafes like Starbucks and Dichotomy Coffee & Spirits for social gatherings or quiet moments. For medical needs, there are physicians offices like Bellmead Community Health Center and hospitals like Hillcrest Baptist Medical Center within a short driving distance. Nearby places of worship offer spiritual opportunities and parks like Lovers Leap provide tranquil outdoor spaces to enjoy nature. Overall, this area presents a well-rounded community for seniors seeking a comfortable and convenient living environment in Waco.

Pharmacies

• Baylor Scott & White Pharmacy #252 (0.7 miles)
• Pharmacy Plus (1.1 miles)
• CVS Pharmacy (4.4 miles)
• Percy Medicine (4.6 miles)
• Bear Nutrition (5.3 miles)
• Walgreens (6.4 miles)
• H-E-B Pharmacy (6.5 miles)

Restaurants

• Whataburger (0.7 miles)
• El Conquistador Restaurant (0.8 miles)
• McDonald's (0.9 miles)
• Jack In The Box (0.9 miles)
• Burger King (1 miles)
• Sonic Drive-In (1.1 miles)
• Dave's Burger Barn (2 miles)

Cafes

• Starbucks (1 miles)
• Dichotomy Coffee & Spirits (4.3 miles)
• Starbucks (4.4 miles)
• Dutch Bros Coffee (4.5 miles)
• Magnolia Press (4.6 miles)
• Panera Bread (4.7 miles)
• Alpha Omega (4.7 miles)

Physicians

• Bellmead Community Health Center (1.2 miles)
• Injury 1 (1.7 miles)
• James N Shinder PhD (4.5 miles)
• Family Health Center (5 miles)
• Texas Oncology, P.A. (5.1 miles)
• Fentress Cancer Center At Hillcrest (6 miles)
• Hillcrest Senior Health Center (6.3 miles)

Hospitals

• ACE Dental of Bellmead (1.7 miles)
• Ascension Medical Group Providence at Lake Shore (5.7 miles)
• Hillcrest Baptist Medical Center (6 miles)
• Waco Works Occupational Medicine (6.9 miles)

Places of Worship

• My Corner Of The Field Ministry (2 miles)
• New Zion Baptist Church (3.5 miles)
• First Presbyterian Church (4.8 miles)
• Emmanuel United Anglican Church (5.6 miles)
• Southern Baptist Convention (7.4 miles)
• First United Methodist Church of Waco (7.5 miles)

Transportation

• Dps Heliport (2.2 miles)

Parks

• Lovers Leap (4.5 miles)
• Waco Mammoth National Monument (4.9 miles)
• Kendrick Park (7.3 miles)