Residents and families consistently describe staff as kind, helpful, and attentive.
Many reviews emphasize that staff treat residents with respect, kindness, and personal attention. Several families say nurses and aides were responsive to needs, explained care, and helped make the facility feel welcoming. A number of visitors also mention a friendly front-door or check-in experience and a generally positive attitude across the team.
caveat7 reviews mention this
Call lights and phone access draw complaints
Some residents and families report delayed or difficult access to help.
A recurring concern in the lower ratings is getting timely help when a call light is pushed or when families try to reach residents by phone. Several comments describe long waits for assistance or calls that go unanswered, drop, or require repeated attempts. Others also mention issues around communication and follow-through with care needs.
common10 reviews mention this
Cleanliness and security show up repeatedly
Reviews frequently mention a clean, well-kept environment and a secure feel.
Many reviews praise the facility as clean, well kept, and visibly cared for. Some also specifically mention security measures at entry or a secure feeling during visits. A smaller number of reviews are critical, including complaints about dirty linens, a bathroom leak, or needing deeper cleaning, but most remarks trend positive on cleanliness.
common6 reviews mention this
Rehab therapy and skilled nursing support
Residents and families describe active therapy and skilled nursing care.
Several reviews connect the facility with skilled nursing and rehab, describing therapy as active and staff as professional during treatment. Families also mention nursing attention during difficult health events and say the team helped with medical needs and next steps. While most comments highlight therapy support, a few negative reviews describe failures with medication handling, pain management, or care follow-through.
common4 reviews mention this
Food and dining experiences get compliments
Dining experiences, including special meals, receive positive attention.
Some reviews mention the meals in a positive way, including kind lunch delivery and comments that the food is delicious or exceptional. There are also references to a dining room experience and special meals such as a Thanksgiving dinner. A smaller number of reviews mention meal-related process issues or dietary/food preference changes not sticking consistently.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
118 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
El Rancho Viejo (0.4 miles)
Dee Dee Donuts (0.5 miles)
Los Panchitos (0.6 miles)
McDonald's (0.8 miles)
Sonic Drive-In (0.9 miles)
Joseph's Restaurant (1 miles)
Subway (1.3 miles)
Pharmacies
Lifecheck Drug (0.9 miles)
Pharm House Drug - Trinity (0.9 miles)
CVS Pharmacy (17.7 miles)
Walgreens (17.7 miles)
CVS Pharmacy (18.2 miles)
Transportation
U-Haul Neighborhood Dealer (1 miles)
Unique Taxi Services (2.2 miles)
U-Haul Neighborhood Dealer (10.3 miles)
Enterprise Rent-A-Car (17.6 miles)
U-Haul Neighborhood Dealer (18 miles)
Places of Worship
Trinity Church of Christ (1.2 miles)
Bowen Pilgrim Missionary (1.3 miles)
Calvary Baptist Church (1.3 miles)
Trinity Church of God (1.4 miles)
United Penticostal Calvery (1.5 miles)
Trinity Fellowship (1.7 miles)
Calvary Tabernacle United Pentecostal Church (1.8 miles)
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118 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, caring staff with strong rehabilitation progress.
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