Heritage Plaza Nursing Center in Texarkana, TX
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600 West 52Nd Street, Texarkana, TX 75501
For more information about senior living options: (844) 490-3973
This facilty has been great. The rehab program was great! Staff are dedicated and kind. Very positive and helpful staff! Heritage is a great place to be if you want great care! Music and a Message with the folks at Heritage Plaza was an uplifting, joyful experience. The residents are beautiful and sing wonderfully. The staff prove they are some of the best and friendly, too.
The facility was silent, with patients parked in wheelchairs away from each other, with no TV or activities, and the nurses were just sitting around talking. One would never trust this place with anyone they love. The place is horrible. The management is absolutely horrible. One would never send a family member or friend there. It is one of the worst places to place a loved one. They are understaffed to keep overhead costs low to increase profits. The doctors they use have a monopoly on the area nursing homes and offer as little care as possible. Some rooms and furniture are damaged. Those who are not mobile receive the worst care because caregivers cannot lift them. The state allows the nursing home to cover up poor care practices. The inspectors may be on the take.Heritage Plaza Nursing Center is best suited for families seeking a facility with visibly engaged frontline staff and a rehabilitation-forward model, where the goal is to restore function and transition a loved one back home when possible. The strongest case for this community rests on dedicated caregivers who communicate with families, a robust rehab program, and administration that makes rounds and stays accessible. When a resident needs consistent therapy, daily encouragement from aides and nurses, and a staff that treats each patient with warmth, Heritage Plaza can deliver meaningful progress and reassurance to anxious families.
However, multiple voices advise caution for anyone prioritizing spotless day-to-day operations, absolute consistency, or rigorous oversight. Some reviewers describe a facility that can feel chaotic, with reports of understaffing, uneven care, and moments where basic hygiene and resident dignity were called into question. There are also allegations of management lapses and turnover in leadership that left families feeling unheard or sidelined. Given these mixed signals, potential residents with high sensitivity to staffing gaps or to administrative responsiveness should consider alternatives or demand concrete assurances before enrolling.
The persuasive positives - caring, personable staff, regular family updates, and a strong rehab emphasis - often anchor the favorable impressions. Families repeatedly point to CNAs, nurses, and therapists who appear competent, patient, and genuinely invested in residents' well-being. Administrators who are present on the floor and accessible, such as Belinda, can make a noticeable difference in daily experience and problem-solving. The rehab program itself is frequently praised for delivering needed therapy to support discharge plans, with therapists who coordinate effectively with families and outside providers. When these elements align, residents can experience meaningful improvements and a sense of being cared for.
Yet the same reports underscore real risks if operations are not tightly managed. Understaffing, when it occurs, can translate into delays or frustration for residents calling for help. Some critiques describe unclean conditions, infrequent showers, and occasional lapses in basic comfort. The contrast between glowing anecdotes and harsh complaints suggests variability in care quality across shifts or units. For families weighing a move here, these concerns translate into a need for proactive oversight: insist on current staffing ratios, request to observe routine care, and seek evidence of ongoing improvement in housekeeping, maintenance, and accountability. It is essential to confirm that any past issues have been addressed and that the facility's leadership demonstrates steady, transparent responsiveness.
In guiding a decision, the prudent path is to treat Heritage Plaza as a facility with substantial upside for rehab-focused care and compassionate staff, tempered by significant red flags that merit rigorous verification. Prospects should be satisfied with current staffing levels, the consistency of day-to-day care, and an actionable plan for housekeeping, shower schedules, and resident comfort. Prospective families should request a detailed tour during which they ask to meet frontline staff on multiple shifts, review recent state inspection results, and obtain a clear sense of how family communication is managed during a typical week. If possible, obtain recent references from families with residents who have transitioned to home health or independent living.
The final assessment favors a decision anchored in due diligence. Heritage Plaza can be an excellent fit for those who prioritize active rehabilitation, meaningful staff-resident interaction, and a hands-on administrator presence. It is less ideal for families who cannot tolerate reports of inconsistent care, hygiene lapses, or perceived management gaps without concrete, sustained improvements. If choosing this community, enter with explicit expectations: a published care plan with measurable rehab goals, guaranteed responsiveness to call bells, strict cleaning and turnover standards, and a named point of contact for family updates. With that framework, Heritage Plaza offers a practical path toward safer, more effective post-acute care - and a credible route back toward home-based living.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Texarkana Regional-Webb (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Plaza Nursing Center in Texarkana, TX is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and enriching lifestyle for seniors, ensuring they receive the assistance they require while maintaining their independence.
Residents at Heritage Plaza have access to various amenities that enhance their daily living experience. These amenities include a beauty salon for grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space. The community also features a dining room with restaurant-style dining where residents can enjoy delicious meals prepared by the skilled kitchen staff. Additionally, there is a gaming room, small library, and outdoor space where residents can engage in recreational activities.
The care services provided at Heritage Plaza ensure that residents receive the support they need to thrive. With 24-hour call system and supervision, assistance with daily living activities such as bathing and dressing is readily available. The community also offers medication management to ensure proper administration of medications. A mental wellness program is in place to address the emotional well-being of residents.
Heritage Plaza understands the importance of diet and nutrition, offering specialized meal options such as diabetes diets and accommodating special dietary restrictions. The community coordinates transportation arrangements for non-medical purposes as well as transportation to doctor's appointments.
Residents at Heritage Plaza are not only well-cared for but are also offered engaging activities to keep them active and stimulated. Planned day trips and resident-run activities provide an opportunity for social interaction and exploration. Fitness programs help promote physical health while scheduled daily activities cater to individual preferences.
Located in Texarkana, TX, Heritage Plaza benefits from its proximity to various amenities outside the community. Two cafes, two parks, ten pharmacies, twenty-six physicians' offices, thirty-six restaurants, four transportation options, sixteen places of worship, and four hospitals are all conveniently located nearby.
In summary, Heritage Plaza Nursing Center in Texarkana, TX is an exceptional assisted living community that prioritizes the well-being and independence of its residents. With a comprehensive range of amenities, care services, and convenient access to nearby amenities, Heritage Plaza provides a fulfilling lifestyle for seniors.
Heritage Plaza Nursing Center is located at 600 West 52Nd Street, Texarkana, TX 75501 in Bowie County, Texas
Heritage Plaza Nursing Center on seniors.fyi includes 14 photos including images showing interior, landscaping, decor, artwork, healthcare, windows, rehabilitation, exercise equipment, and more.
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Interior
Decor
Living Room
Building
Architecture
Windows
Dining
Artwork
Seating Area
Exercise Equipment
Healthcare
Rehabilitation
Indoor Lighting
