Temple Living Center Western Hills in Temple, TX
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512 Draper Dr, Temple, TX 76504
For more information about senior living options: (844) 490-3973
The facility is fantastic and takes excellent care of its patients. The rehab team is very thorough. The staff are extremely friendly and regularly organize fun community activities for residents. All staff are friendly and accommodating, with professionals who are top notch. Western Hills Nursing and Rehabilitation feels like a family, with a warm and welcoming environment. The rehab-to-home program is successful, with residents returning home and providing lovely feedback. Caraday Western Hills provides exceptional nursing care in a warm, welcoming environment, with staff who are professional, attentive, and genuinely compassionate. The administrator is responsive, and the staff are caring, patient, and quick to meet needs; meals are nutritious.
The reviewers claim the staff treated their grandmother horribly and suspect a staff member stole her clothes. The building is run down and not suitable for loved ones. Residents are left in their urine overnight and ignored after calling a nurse. The administrator is described as disorganized, taking over seven weeks to restore internet access for patients. There is a perception that many staff will be leaving or being fired, signaling instability. The administrator is criticized for poor hygiene and for minimal interaction with patients. The facility allegedly lacks Sign Language support; call lights are turned off and patients aren't understood or checked on promptly. Nurses are described as rude, unprofessional, and unwilling to be accountable, with some refusing to share their names.Temple Living Center Western Hills is best suited for families prioritizing strong rehabilitation services, an engaging activities calendar, and a warm, resident-focused environment. In its best moments, the community delivers thorough therapy, attentive nursing, and meaningful daily programs that help residents feel known and connected. When the rehab-to-home pathway is the goal, and care teams are responsive, this campus can be a compelling choice that feels like a supportive extended family rather than a cold institution. The upside hinges on stable leadership and consistent oversight that keeps the care flowing smoothly.
Those weighing alternatives should consider how crucial flawless administration and predictable, transparent operations are. If a loved one requires rigorous safety protocols, absolute consistency in med administration, or a pace and tone of accountability that never flags, other facilities may provide fewer moments of doubt. Several reviews flag persistent administrative friction, communication gaps, and inconsistent responsiveness that can undermine confidence during stressful times. For families with high anxiety about risk, wandering, or complex medical needs, exploring options with a more uniform governance structure could be prudent.
The strongest positives center on care quality where the staff shows genuine warmth and competence. Across multiple accounts, the nursing and therapy teams are praised for thorough, compassionate attention, and the activities program is described as lively, varied, and meaningful. Families frequently highlight the rehab-to-home pathway as a standout feature, with residents returning home refreshed and confident. The front desk and social workers often emerge as reliable anchors, keeping families informed and involved. When the facility is operating at its best, residents appear respected, engaged, and well cared for - an outcome that matters deeply in senior care.
Yet the volume and intensity of criticisms cannot be ignored. A sizable share of reviews questions safety and day-to-day reliability: reports of neglect or slow responses, delays in routine tasks, and concerns about atmosphere under certain administrators. Specific incidents cited include delayed assistance, gaps in monitoring, and perceived gaps in accountability for staff. Communication problems - missed updates, billing misunderstandings, and incomplete handoffs - appear repeatedly, sometimes coloring the overall impression even when other staffers are praised. The sense of inconsistency, especially around leadership and housekeeping, can erode trust for families trying to plan long-term care.
In weighing pros against cons, the positives around compassionate care, robust rehab, and a welcoming, activity-rich environment often clash with callers' fears about administration and day-to-day reliability. If a loved one thrives on structured programming, consistent rehab support, and a home-like atmosphere where staff become extended family, Western Hills can deliver meaningful quality of life. The detractors - attachment to leadership, communication lapses, and isolated safety concerns - are not universal, but they are frequent enough to affect decision-making for families with particular risk sensitivities. The facility can offset some drawbacks when families stay actively involved, insist on clear care plans, and demand timely responses.
For families moving toward a decision, concrete steps reduce risk: schedule visits across different shifts to observe staffing levels and tone; request meetings with the director of nursing or administrator to discuss care philosophy and response protocols; review the latest state licensing reports and any history of deficiencies; ask for recent care plans, daily schedules, and a point person for family updates; and probe specific scenarios - med administration, pain management, wound care, and emergency transfers. If the fit hinges on a high-functioning rehab program and a strong sense of community, Western Hills warrants serious consideration with a structured plan to monitor performance. If, instead, consistent oversight, rapid communication, and strict safety reliability are nonnegotiables, exploring alternatives may yield a more predictable experience.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Temple Living Center Western Hills is a welcoming and vibrant assisted living community located in Temple, TX. Our center provides a comfortable and secure environment for seniors seeking assistance with their daily activities and personalized care services.
At Temple Living Center Western Hills, we understand the importance of spiritual well-being. We offer devotional services off-site, allowing residents to nourish their faith and maintain a strong connection with their beliefs.
Our indoor common areas provide ample space for socializing, relaxing, and participating in various activities. Residents can enjoy engaging conversations with fellow residents or spend quiet moments reading their favorite books.
We prioritize the health and well-being of our residents by offering specialized diabetic care. Our experienced staff members are trained to monitor blood sugar levels, administer medications, and ensure that individuals with diabetes receive the necessary support to manage their condition effectively.
In addition to our on-site amenities, we are conveniently surrounded by numerous cafes where seniors can enjoy delicious meals or catch up with friends. Nature enthusiasts will appreciate the presence of three nearby parks, which offer serene settings for leisurely walks or picnics.
Having access to nearby pharmacies is crucial for easy medication management. With 13 pharmacies in close proximity to our center, residents can conveniently fill prescriptions and obtain any necessary medical supplies.
Temple Living Center Western Hills is committed to providing comprehensive care for its residents. With 22 nearby physicians available, seniors have access to a vast network of healthcare professionals who can address their medical needs promptly.
Residents craving culinary experiences beyond the comfort of our dining facilities can explore a range of options at the 44 restaurants located near our community. From casual dining to finer cuisine, there is something for every palate just minutes away.
For those seeking spiritual fulfillment through communal worship, we are proud to be situated near three places of worship where residents can actively participate in religious services and connect with their spiritual communities.
Seniors who enjoy cultural outings will find entertainment just around the corner at the nearby theater, offering a variety of performances and shows for residents to enjoy.
Finally, ensuring access to quality healthcare is vital. With 10 hospitals in the vicinity, our residents can rest assured knowing that medical assistance is readily available whenever needed.
Temple Living Center Western Hills offers a dynamic and supportive environment where seniors can thrive, receive exceptional care, and enjoy numerous amenities and conveniences.
This part of Temple, Texas offers a convenient location with easy access to various essential services for senior living. With multiple physicians in close proximity, including Temple Kidney and Pain Specialists of Austin, seniors can easily access medical care when needed. In addition, there are several hospitals nearby such as Santa Fe Memorial Hospital and Scott & White Continuing Care Hospital. Pharmacies like CVS Pharmacy and Baylor Scott & White Pharmacy are also conveniently located for medication needs. For leisure activities, residents can enjoy dining at a variety of restaurants such as Dynasty Chinese Restaurant and Chick-Fil-A, as well as relaxing at parks like Jaycee Park and Oak Creek Park. With places of worship like World Harvest Church nearby, seniors can also nurture their spiritual needs. Overall, this area provides a well-rounded environment for seniors looking to settle in Temple, Texas.
Temple Living Center Western Hills is located at 512 Draper Dr, Temple, TX 76504 in Bell County, Texas
Temple Living Center Western Hills on seniors.fyi includes 19 photos including images showing interior, dining, decor, bedroom, windows, physical therapy, rehabilitation, exercise equipment, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Landscaping
Artwork
Lobby
Exercise Equipment
Rehabilitation
