Temple Living Center Western Hills

Pros

• The staff at the friend's mother's facility were very friendly and eager to help.
• The care given to the friend's mother was great, leaving a positive impression.
• Despite being in a nursing home and rehab center, the staff at Western Hills showed great professionalism and kindness towards the residents.
• The staff at Western Hills went above and beyond by bringing food to the mother's room when she didn't feel comfortable going to the cafeteria.
• The personal touch at Western Hills made it stand out among other facilities.
• Despite having many patients in difficult situations, the staff maintained a high level of professionalism and kindness.
• The fact that the mother refused to go to the cafeteria due to some incidents did not deter the staff from accommodating her needs and bringing her food to her room.

Cons

• The residents at my friend's mother's facility were prone to falling over into their oatmeal in the cafeteria.
• The lack of comfort and safety in the cafeteria made my mother reluctant to eat there.
• Despite being a nursing home and rehab center, Western Hills had only one doctor who visited once a week, which caused challenges for patients in critical condition.
• The large number of patients in dire situations made Western Hills a difficult and overwhelming place.

Review

When visiting my friend's mother at a care facility recently, I was astounded by the exceptional level of care she received. The staff at this establishment were not only friendly but also displayed an eagerness to assist at every turn. It was heartwarming to witness such a high standard of service.

On the other hand, when my own mother stayed at Western Hills for approximately five months, it became evident that this facility leaned more towards being a nursing home and rehab center rather than an assisted living community. This contrasted with our expectations, causing some discomfort for my mother. She felt uneasy about dining in the cafeteria due to the constant risk of fellow residents unexpectedly falling into their meals. Understandably, this deterred her from joining others for meals. Thankfully, the staff accommodated her needs by bringing food directly to her room.

Despite its limitations as a personal space due to its large number of patients in vulnerable situations, Western Hills had its redeeming qualities. One such aspect was the kind and professional demeanor exhibited by the staff members. They consistently treated both patients and their loved ones with respect and compassion. Interactions with them were always positive and genuine.

One area where Western Hills fell short was in terms of medical attention. With only one doctor present on-site once a week, it proved challenging for residents who required more frequent medical check-ups or urgent care. This limited availability created frustrations among both patients and their families who desired timely access to healthcare professionals.

Nonetheless, it is important to acknowledge that despite these shortcomings, the staff at Western Hills went above and beyond to provide personalized care to each patient within their means. By delivering meals directly to rooms and maintaining a warm and welcoming atmosphere within the facility, they actively worked towards meeting individual needs.

In conclusion, while my visit to my friend's mother left me highly impressed with the attentive care provided by the staff there, my experience with my own mother's stay at Western Hills had its ups and downs. It is undeniable that the staff at this facility were friendly and helpful, but it also becomes clear that Western Hills leaned more towards being a nursing home and rehab center rather than an assisted living community. The lack of frequent medical attention posed challenges for residents, but the staff's dedication to personal care shone through in their efforts to accommodate individual needs.

This part of Temple, Texas offers a convenient location with easy access to various essential services for senior living. With multiple physicians in close proximity, including Temple Kidney and Pain Specialists of Austin, seniors can easily access medical care when needed. In addition, there are several hospitals nearby such as Santa Fe Memorial Hospital and Scott & White Continuing Care Hospital. Pharmacies like CVS Pharmacy and Baylor Scott & White Pharmacy are also conveniently located for medication needs. For leisure activities, residents can enjoy dining at a variety of restaurants such as Dynasty Chinese Restaurant and Chick-Fil-A, as well as relaxing at parks like Jaycee Park and Oak Creek Park. With places of worship like World Harvest Church nearby, seniors can also nurture their spiritual needs. Overall, this area provides a well-rounded environment for seniors looking to settle in Temple, Texas.

Physicians

• Temple Kidney (0.1 miles)
• Baylor Scott & White Hospice (1.3 miles)
• Pain Specialists Of Austin (1.5 miles)
• Baylor Scott & White Clinic (1.6 miles)
• Chupik And Associates (1.9 miles)
• Gordon Marshall, DDS (1.9 miles)
• Scott & White ENT (2.2 miles)

Restaurants

• Dynasty Chinese Restaurant (0.3 miles)
• Whataburger (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Los Tres Magueyes Cant (1.2 miles)
• Chipotle Mexican Grill (1.5 miles)
• BJ's Brewhouse- Tasting Room (1.6 miles)
• Olive Garden (1.6 miles)

Hospitals

• Santa Fe Memorial Hospital (1.3 miles)
• Scott & White Continuing Care Hospital (1.8 miles)
• Child Team (1.9 miles)
• Baylor Scott & White Medical Center (2.2 miles)
• Scott & White North Tower (2.3 miles)
• Scott And White Oncology Radiation (2.3 miles)
• Scott And White Labor And Delivery (2.3 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Baylor Scott & White Pharmacy #230 (1.5 miles)
• Baylor Scott & White Pharmacy #228 (1.8 miles)
• Scott & White Pharmacy (1.8 miles)
• CVS Pharmacy (2.4 miles)
• Scott & White Pharmacy (2.5 miles)
• King's Daughters Pharmacy (2.6 miles)

Places of Worship

• World Harvest Church (1.9 miles)
• Feed My Sheep (2 miles)
• Hindu Temple of Central Texas (3 miles)

Parks

• Jaycee Park (2.1 miles)
• Oak Creek Park (2.8 miles)
• Colquitt Park (3 miles)

Cafes

• Panera Bread (2.3 miles)
• Starbucks (2.6 miles)
• Shipley Do-Nuts (3 miles)
• Shipley Do-Nuts (3.3 miles)

Theaters

• Cinemark (2.4 miles)