Regency Manor Healthcare Center

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Regency Manor Healthcare Center Regency Manor Healthcare Center Regency Manor Healthcare Center

Regency Manor Healthcare Center

3011 West Adams Avenue, Temple, TX 76504

For more information about senior living options: (844) 490-3973

3.1 from 53 reviews
5 stars
26
4 stars
2
3 stars
1
2 stars
0
1 stars
24

Skilled Nursing Facility

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    Overall Review of Regency Manor Healthcare Center

    Pros

    • pro Regency Manor is described as very clean and welcoming, with friendly residents and staff.
    • pro The staff are commended for their caring, compassionate, and patient-centered care.
    • pro The facility provides engaging activities and events that residents enjoy.
    • pro New management is credited with improvements and positive changes.
    • pro Families report that their loved ones feel at home, are well cared for, and safe.
    • pro The therapy team is amazing and nursing is caring and dedicated.
    • pro There are many smiling faces and a warm, home-like atmosphere.
    • pro Regency Manor is highly recommended for quality elder care.

    Cons

    • pro Regency Manor is described as one of the worst nursing homes.
    • pro Fall-risk residents reportedly have no bed rails or fall-risk armbands, leading to multiple falls.
    • pro Tissue paper is shoved into holes in the bathroom walls, indicating neglect.
    • pro The paint is peeling off the walls.
    • pro There is a chronic shortage of CNAs and frequent staff turnover, compromising care.
    • pro Showers are not given when they should be.
    • pro The staff are described as rude and unprofessional, with safety issues ignored.
    • pro Phone calls go unanswered for days, with no updates provided to families.
    • pro The facility is labeled unsanitary and dirty, with calls for health officials to shut it down.
    • pro It is described as feeling more like a prison than a home.

    Review

    The collection of remarks about Regency Manor Healthcare in Temple paints a picture with striking contrasts. On one side, there are numerous glowing endorsements: a clean facility, friendly and caring staff, engaging activities, and a sense that the place can feel like home for residents and their families. On the other side, several reviews raise serious safety, communication, and care concerns that alarm family members and potential residents. Taken together, the feedback suggests a place that has made meaningful improvements in some days and moments, while still leaving considerable worries in others.

    Many accounts focus on the positives. Several reviewers describe Regency Manor as very clean and welcoming, with residents who seem to enjoy the events and activities arranged for them. Posters of praise include statements like a "great group of staff members that actually cares," and notes that "the caregivers and staff go above and beyond to ensure that the residents feel comfortable and valued." A common thread is that the staff appear dedicated, with some reviewers calling the team "highly trained, welcoming, and compassionate," and others praising the administrator for involving department supervisors in activities to build team spirit. Instances of specific positive experiences mention Easter gatherings, community events, and family-friendly activities that create a sense of warmth and belonging. In several narratives, families express deep appreciation for staff who treated loved ones with kindness, helped with daily needs, and provided supportive moments during difficult transitions.

    In parallel, a number of reviews draw attention to serious safety and operational concerns that cannot be ignored. A recurring complaint centers on falls and fall-risk management, including a specific anecdote about a patient who was a fall risk yet had no bed rails and reportedly fell multiple times. One reviewer even notes seeing tissue paper shoved into holes in a bathroom wall, and mentions the risk that residents with Alzheimer's could put small objects into their mouths - points that underscore potential hazards in the environment. The absence of basic identifiers for fall risk, such as armbands, is highlighted as part of a broader theme of safety lapses. Other comments emphasize communication breakdowns, especially around updates on a loved one's health: "4 days of me trying to call them, 4 days of no answers," and frustrations with unanswered calls or poor etiquette when family members seek information.

    Several reviewers describe a fractured experience rooted in staffing instability and inconsistent service. Complaints about frequent changes in management and turnover among CNAs and medication aides suggest a lack of consistent caregiving, with some families reporting not knowing who their caregiver will be from day to day. There are references to delays in showers, perceived shortages of CNAs, and a sense that limits on staff lead to compromised care. One voice even characterizes the facility as more like a "prison" than a home, criticizing both the routine and the restrictions placed on residents. Additionally, complaints about cleanliness and maintenance persist in some reviews, with mentions of broken or missing items, unsanitary conditions, and rude or unprofessional behavior by some staff or management.

    Financial and administrative questions also surface in the reviews. A section dedicated to Medicaid's Personal Needs Allowance (PNA) explains the basic framework: residents in Medicaid-funded nursing homes are allowed to keep a portion of their personal income for non-covered expenses, with federally mandated and state-allowed ranges. The information notes a typical range between $30 and up to $200 per month, depending on the state, and mentions that if a resident has no income, the state may provide the PNA. This contextual detail hints at a broader landscape in which families must navigate both care quality and financial rules when evaluating options for a loved one. While the PNA explanation is not a direct review of Regency Manor's care, it appears amid the collected comments to help readers understand the financial backdrop some families mention when discussing the care environment.

    Overall, the reviews present Regency Manor as a place of dual realities: many families laud it for cleanliness, warmth, and moments of genuine care, with staff who are described as compassionate and engaged in meaningful activities. Yet there are equally strong, repeated warnings about safety risks, inconsistent staffing, poor communication, and environments that some feel fall short of acceptable standards. The contrast is striking: moments of genuine connection and improvements under new leadership sit alongside persistent concerns about safety, responsiveness, and the day-to-day reliability of care. For anyone considering Regency Manor, the narratives suggest a careful, thorough evaluation - visiting the facility, speaking with current staff and families, and asking pointed questions about fall prevention, staffing schedules, and communication protocols - would be especially prudent given the range of experiences reflected in these reviews.

    Features

    Housing

    • 118 resident community capacity 118 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Regency Manor Healthcare Center in Temple, TX is an assisted living community that offers a wide range of amenities and care services to support the comfort and well-being of its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Each living unit is equipped with cable or satellite TV for entertainment. Community-operated transportation is available for residents to easily access nearby destinations.

    The healthcare center also provides a computer center to keep residents connected with their loved ones and the outside world. A spacious dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by the skilled staff. There is also a fitness room for those who want to stay active and maintain their physical health.

    Regency Manor Healthcare Center ensures comfortable living as all units are fully furnished and equipped with private bathrooms. Housekeeping services are provided to maintain cleanliness in each living space. Kitchenettes are available for those who prefer some independence in preparing their own meals.

    Residents of this assisted living community can enjoy various recreational activities such as gaming rooms, gardens, small libraries, and resident-run activities. A wellness center is provided for mental and emotional well-being. Wi-Fi/high-speed internet is accessible throughout the community.

    In terms of care services, Regency Manor Healthcare Center offers 24-hour call system and supervision to ensure safety at all times. Assistance with daily activities such as bathing, dressing, transfers, and meal preparation are readily available. Medication management is provided by trained professionals, ensuring that residents take their medications correctly. Special dietary restrictions are accommodated to cater to individual needs.

    The community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. The availability of concierge services enables residents to easily plan day trips or participate in scheduled daily activities.

    Overall, Regency Manor Healthcare Center provides a comfortable and supportive environment where seniors can receive personalized care, enjoy various amenities, and engage in a vibrant community life.

    Videos

    Nearby Places of Interest

    Restaurants

    • Dynasty Chinese Restaurant (0.4 miles)
    • Los Tres Magueyes Cant (0.8 miles)
    • Whataburger (1 miles)
    • Chick-Fil-A (1 miles)
    • Chipotle Mexican Grill (1.2 miles)
    • BJ's Brewhouse- Tasting Room (1.2 miles)
    • Olive Garden (1.3 miles)

    Physicians

    • Temple Kidney (0.4 miles)
    • Baylor Scott & White Hospice (1.3 miles)
    • Pain Specialists Of Austin (1.3 miles)
    • Chupik And Associates (1.5 miles)
    • Baylor Scott & White Clinic (1.8 miles)
    • Scott & White ENT (2 miles)
    • Balbo Hearing Clinic (2 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Baylor Scott & White Pharmacy #228 (1.6 miles)
    • Scott & White Pharmacy (1.6 miles)
    • Baylor Scott & White Pharmacy #230 (1.7 miles)
    • CVS Pharmacy (2.2 miles)
    • Scott & White Pharmacy (2.2 miles)
    • King's Daughters Pharmacy (2.3 miles)

    Hospitals

    • Santa Fe Memorial Hospital (1.3 miles)
    • Scott & White Continuing Care Hospital (1.7 miles)
    • Baylor Scott & White Medical Center (2 miles)
    • Scott & White North Tower (2 miles)
    • Scott And White Oncology Radiation (2 miles)
    • Child Team (2.1 miles)
    • Scott And White Labor And Delivery (2.1 miles)

    Parks

    • Jaycee Park (1.8 miles)
    • Oak Creek Park (2.5 miles)
    • Colquitt Park (2.6 miles)

    Places of Worship

    • Feed My Sheep (2 miles)
    • World Harvest Church (2.3 miles)
    • Hindu Temple of Central Texas (2.6 miles)

    Cafes

    • Panera Bread (2 miles)
    • Starbucks (2.4 miles)
    • Shipley Do-Nuts (2.8 miles)
    • Shipley Do-Nuts (3.1 miles)

    Theaters

    • Cinemark (2.1 miles)

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