Regency Manor Healthcare Center
Save3011 West Adams Avenue, Temple, TX 76504
For more information about senior living options: (844) 490-3973
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The collection of remarks about Regency Manor Healthcare in Temple paints a picture with striking contrasts. On one side, there are numerous glowing endorsements: a clean facility, friendly and caring staff, engaging activities, and a sense that the place can feel like home for residents and their families. On the other side, several reviews raise serious safety, communication, and care concerns that alarm family members and potential residents. Taken together, the feedback suggests a place that has made meaningful improvements in some days and moments, while still leaving considerable worries in others.
Many accounts focus on the positives. Several reviewers describe Regency Manor as very clean and welcoming, with residents who seem to enjoy the events and activities arranged for them. Posters of praise include statements like a "great group of staff members that actually cares," and notes that "the caregivers and staff go above and beyond to ensure that the residents feel comfortable and valued." A common thread is that the staff appear dedicated, with some reviewers calling the team "highly trained, welcoming, and compassionate," and others praising the administrator for involving department supervisors in activities to build team spirit. Instances of specific positive experiences mention Easter gatherings, community events, and family-friendly activities that create a sense of warmth and belonging. In several narratives, families express deep appreciation for staff who treated loved ones with kindness, helped with daily needs, and provided supportive moments during difficult transitions.
In parallel, a number of reviews draw attention to serious safety and operational concerns that cannot be ignored. A recurring complaint centers on falls and fall-risk management, including a specific anecdote about a patient who was a fall risk yet had no bed rails and reportedly fell multiple times. One reviewer even notes seeing tissue paper shoved into holes in a bathroom wall, and mentions the risk that residents with Alzheimer's could put small objects into their mouths - points that underscore potential hazards in the environment. The absence of basic identifiers for fall risk, such as armbands, is highlighted as part of a broader theme of safety lapses. Other comments emphasize communication breakdowns, especially around updates on a loved one's health: "4 days of me trying to call them, 4 days of no answers," and frustrations with unanswered calls or poor etiquette when family members seek information.
Several reviewers describe a fractured experience rooted in staffing instability and inconsistent service. Complaints about frequent changes in management and turnover among CNAs and medication aides suggest a lack of consistent caregiving, with some families reporting not knowing who their caregiver will be from day to day. There are references to delays in showers, perceived shortages of CNAs, and a sense that limits on staff lead to compromised care. One voice even characterizes the facility as more like a "prison" than a home, criticizing both the routine and the restrictions placed on residents. Additionally, complaints about cleanliness and maintenance persist in some reviews, with mentions of broken or missing items, unsanitary conditions, and rude or unprofessional behavior by some staff or management.
Financial and administrative questions also surface in the reviews. A section dedicated to Medicaid's Personal Needs Allowance (PNA) explains the basic framework: residents in Medicaid-funded nursing homes are allowed to keep a portion of their personal income for non-covered expenses, with federally mandated and state-allowed ranges. The information notes a typical range between $30 and up to $200 per month, depending on the state, and mentions that if a resident has no income, the state may provide the PNA. This contextual detail hints at a broader landscape in which families must navigate both care quality and financial rules when evaluating options for a loved one. While the PNA explanation is not a direct review of Regency Manor's care, it appears amid the collected comments to help readers understand the financial backdrop some families mention when discussing the care environment.
Overall, the reviews present Regency Manor as a place of dual realities: many families laud it for cleanliness, warmth, and moments of genuine care, with staff who are described as compassionate and engaged in meaningful activities. Yet there are equally strong, repeated warnings about safety risks, inconsistent staffing, poor communication, and environments that some feel fall short of acceptable standards. The contrast is striking: moments of genuine connection and improvements under new leadership sit alongside persistent concerns about safety, responsiveness, and the day-to-day reliability of care. For anyone considering Regency Manor, the narratives suggest a careful, thorough evaluation - visiting the facility, speaking with current staff and families, and asking pointed questions about fall prevention, staffing schedules, and communication protocols - would be especially prudent given the range of experiences reflected in these reviews.
Regency Manor Healthcare Center in Temple, TX is an assisted living community that offers a wide range of amenities and care services to support the comfort and well-being of its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Each living unit is equipped with cable or satellite TV for entertainment. Community-operated transportation is available for residents to easily access nearby destinations.
The healthcare center also provides a computer center to keep residents connected with their loved ones and the outside world. A spacious dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by the skilled staff. There is also a fitness room for those who want to stay active and maintain their physical health.
Regency Manor Healthcare Center ensures comfortable living as all units are fully furnished and equipped with private bathrooms. Housekeeping services are provided to maintain cleanliness in each living space. Kitchenettes are available for those who prefer some independence in preparing their own meals.
Residents of this assisted living community can enjoy various recreational activities such as gaming rooms, gardens, small libraries, and resident-run activities. A wellness center is provided for mental and emotional well-being. Wi-Fi/high-speed internet is accessible throughout the community.
In terms of care services, Regency Manor Healthcare Center offers 24-hour call system and supervision to ensure safety at all times. Assistance with daily activities such as bathing, dressing, transfers, and meal preparation are readily available. Medication management is provided by trained professionals, ensuring that residents take their medications correctly. Special dietary restrictions are accommodated to cater to individual needs.
The community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. The availability of concierge services enables residents to easily plan day trips or participate in scheduled daily activities.
Overall, Regency Manor Healthcare Center provides a comfortable and supportive environment where seniors can receive personalized care, enjoy various amenities, and engage in a vibrant community life.
Regency Manor Healthcare Center is located at 3011 West Adams Avenue, Temple, TX 76504 in Bell County, Texas
Regency Manor Healthcare Center on seniors.fyi includes 3 photos including images showing dining, landscaping, bedroom, outdoor, building, parking, and more.
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