512 Draper Drive, Temple, TX 76504
For more information about senior living options: (844) 490-3973
The facility provides exceptional nursing care and a warm, welcoming environment for residents. The rehab team is thorough, skilled, and attentive, helping residents regain independence. The staff is friendly, professional, and consistently goes above and beyond to meet residents' needs. The activities department offers meaningful, creative, and engaging programs for residents. Families feel supported and kept informed by the caring, attentive staff. The environment is clean, inviting, and feels like a home away from home. Residents are treated with dignity and respect, making them feel like family. Administration is responsive and communicative, facilitating smooth transitions and discharge planning. The facility fosters a sense of community and genuine compassion among staff and residents. Visitors report a positive, welcoming experience from front desk to nursing staff. Overall, the facility is highly recommended by those whose loved ones stay there.
They describe the place as run down and say a grandmother was treated horribly, with a staff member suspected of stealing clothes. They report residents being left in urine overnight and ignored after calling a nurse, and that it took over seven weeks to restore internet access due to disorganization. They accuse the administrator of poor hygiene, a lack of interaction with patients, and an approach that feels more focused on appearances than on care. They say a deaf resident cannot communicate because there is no Sign Language, call lights are turned off, and the resident is left sitting in urine. They describe the night shift nurses as rude and messy, with several staff being unaccountable and instances of neglect. They call the facility the worst place, citing not feeding a patient, missed meds, front door lockdown causing long waits to be let in, and dogs allowed in a patient's room.Senior Care Of Western Hills in Temple, TX is best suited for families seeking a warm, community-driven setting where rehab and daily engagement are prioritized and staff are visible, personable, and consistently involved with residents. The facility repeatedly earns praise for a welcoming atmosphere, active programming, and a nursing team that families describe as attentive and compassionate. It works well for residents who value daily interaction, structured activities, and a sense of belonging - the kind of place where staff greet familiar faces and residents mingle with caregivers during visits. Those who require brisk, rigid clinical oversight, high-end modernization, or uncompromising safety protocols may want to look at alternatives.
On the strength side, the rehab program is frequently described as thorough and capable, with therapists who help residents regain function and return home. Families and visitors note nurses and aides who are patient, kind, and dependable, contributing to a home-like vibe even in skilled-nursing phases. The Activities Department is consistently praised for creativity and engagement, offering events that keep residents socially connected. Front-office staff are often cited as welcoming, and there is broad sentiment that residents' dignity and autonomy are respected. Taken together, these elements create an environment where meaningful relationships and everyday purpose are tangible.
Yet the narrative contains serious caveats that cannot be ignored. A number of reviews allege neglect - residents left unattended, call lights ignored, or not promptly checked on - and several others raise concerns about hygiene, room conditions, and safety lapses. Leadership and administrative responsiveness surface as mixed, with some accounts describing communication gaps and turnover that undermine continuity of care. Safety and operational issues recur in anecdotes about locked entry points, irregular med administration, and billing or record-keeping inconsistencies. The spectrum is wide, and the weight of the negative experiences around basic care and safety warrants careful consideration by families weighing this community.
These tensions matter because the facility's evident strengths in rehab and social programming can be genuinely impactful for recovery and well-being when consistently delivered. When staff know residents well, respond promptly, and create routines that feel like home, the benefits can be transformative for mood, engagement, and functional progress. However, the serious negative experiences - especially those alleging neglect or critical safety gaps - can overshadow even strong therapy outcomes. The facility demonstrates capacity for high-quality care, but variability across shifts and departments suggests that consistency is not guaranteed. Families must weigh the value of a supportive, lively environment against the risk of uneven oversight.
For families considering Western Hills, a disciplined, on-site due diligence approach is essential. Tour during a typical shift to observe call-light responses, assistance with meals and mobility, and the cleanliness and order of common areas. Ask to meet the Director of Nursing or administrator to discuss staffing ratios, turnover, and how rehab-to-home goals are coordinated with medical oversight. Verify language accessibility for deaf residents and confirm that equipment and safety measures meet specific needs. Request recent audit results or state survey summaries and speak with current residents and families about daily life beyond glossy brochures. A transparent care plan and clear billing practices should be non-negotiable in the evaluation process.
In sum, Western Hills serves as a practical option for families who prize a warm community and a robust rehab trajectory, provided there is careful verification of safety, consistency, and communication. It is less suitable for those seeking unwavering, modernized facilities with ironclad guarantees of flawless daily operations. If safety, predictability, and administrative reliability are paramount, exploring alternative facilities with stronger track records in these areas is prudent. The final decision should hinge on an in-person assessment that probes staffing stability, care standards, and the facility's ability to align with the loved one's medical needs and communication preferences.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Senior Care of Western Hills in Temple, TX is an assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The community prides itself on providing a comfortable and convenient living environment for seniors.
Amenities at Senior Care of Western Hills include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for each resident's convenience and privacy, restaurant-style dining for delicious and nutritious meals, a small library for reading enthusiasts, telephone access to stay connected with loved ones, transportation arrangement (non-medical), transportation to doctors' appointments for easy access to healthcare services when needed, wellness center facilities for promoting physical health and wellbeing, and Wi-Fi/high-speed internet connectivity for staying connected online.
Care services provided at Senior Care of Western Hills include 24-hour call systems to ensure round-the-clock support and assistance as needed by the residents. The community offers 24-hour supervision to ensure the safety and security of all residents. Trained caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to individuals with diabetes through specialized meal plans. Meal preparation and service are provided by the staff. Medication management is also offered to ensure that medications are taken properly and on time. Mental wellness programs cater to the emotional wellbeing of the residents. Any special dietary restrictions are accommodated by the dining services team.
Senior Care of Western Hills also places importance on social engagement and provides various activities designed to promote overall wellness. Concierge services are available to assist residents with their needs and preferences. Fitness programs help residents maintain physical health through regular exercise. Planned day trips offer opportunities for exploration and entertainment outside the community. Resident-run activities encourage social interaction and give residents a sense of involvement and purpose. Scheduled daily activities ensure that there is always something interesting and engaging for everyone to participate in.
The community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures easy access to necessary services and entertainment options for the residents.
Overall, Senior Care of Western Hills offers a comprehensive range of amenities and care services to ensure that seniors can enjoy a comfortable and fulfilling lifestyle while receiving the support they need.
Senior Care Of Western Hills is located at 512 Draper Drive, Temple, TX 76504 in Bell County, Texas
Temple Living Center Western Hills
Temple, TX
Caring, professional staff with a personal touch (meal delivery to rooms).
Wildflower Place
Temple, TX
Caring, attentive staff in a smaller community that enables personalized care.
Regency Manor Healthcare Center
Temple, TX
Extensive on-site amenities and 24/7 care support.
Brookdale Western Hills
Temple, TX
Caring staff in a secure, intimate setting with good dining.
Visiting Angels - Temple, TX
Temple, TX
Professional, dependable caregivers delivering compassionate, tailored home care with strong communication.
Home Instead - Temple, TX
Temple, TX
Comfortable, nurturing environment with convenient access to healthcare and nearby amenities.
Weston Inn Health Center
Temple, TX
Clean, well-kept facilities with high-quality meals and private-room options.
Stoney Brook of Hewitt
Hewitt, TX
Clean, well-maintained facility with friendly staff and personalized care, plus high-quality meals.
Providence Village
Waco, TX
Well-kept, clean community with friendly staff and engaging activities.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal Incontinence in Older Adults: A Comprehensive Guide
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
