Senior Care Of Western Hills is a nursing home community in Temple, TX.
Information last verified:
512 Draper Drive, Temple, TX 76504
For more information about senior living options: (866) 208-4318
3.7 from 73 reviews
5 stars
44
4 stars
4
3 stars
1
2 stars
4
1 stars
20
Overall Review of Senior Care Of Western Hills
differentiator3 reviews mention this
Meals get mixed feedback
Dining quality comes up both positively and negatively in reviews.
Some residents and families praise the meals, describing them as nutritious and enjoyable. Other reviewers report problems in the kitchen, including overcooked or poorly prepared food. There are also accounts of missed or inadequate meals during stays, which makes dining a divide point for residents’ experiences.
common6 reviews mention this
Activities keep residents engaged
Residents’ days are described as active and structured with group options.
Multiple reviewers mention scheduled activities and community events that keep residents entertained. Families describe specific engagement like bingo, arts and crafts, and other resident-focused events. Even reviews that were otherwise mixed still highlight enrichment or a busy activities calendar as a positive part of the stay.
caveat3 reviews mention this
Staff responsiveness is inconsistent
Several reviews describe delays or missed check-ins for care needs.
While some reviewers praise staff care, others describe moments when residents weren’t checked on when expected. Complaints include call lights being turned off and residents being left unattended, including accounts of overnight issues. A separate review describes a resident being ignored after calling for assistance, reinforcing a pattern of inconsistent responsiveness.
caveat4 reviews mention this
Cleanliness and condition vary
Reviews mention both a clean environment and noticeable cleanliness issues.
Some families describe the building as clean and well kept. Others report strong odors and issues in specific areas, and one reviewer says the building is run down. Together, the reviews suggest cleanliness depends on where and when you look, rather than being universally consistent.
caveat5 reviews mention this
Administration and communication draw complaints
Administration and communication quality is a recurring source of frustration.
Several reviewers raise concerns about administrative responsiveness and follow-through. Issues cited include long delays for operational items, difficulty getting action on medical and billing concerns, and negative experiences with leadership interactions. A few reviews also mention billing and payment problems even when care was expected to be covered.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Temple Kidney (0.1 miles)
Baylor Scott & White Hospice (1.3 miles)
Pain Specialists Of Austin (1.5 miles)
Baylor Scott & White Clinic (1.6 miles)
Chupik And Associates (1.9 miles)
Gordon Marshall, DDS (1.9 miles)
Scott & White ENT (2.2 miles)
Restaurants
Dynasty Chinese Restaurant (0.3 miles)
Whataburger (0.8 miles)
Chick-Fil-A (0.9 miles)
Los Tres Magueyes Cant (1.2 miles)
Chipotle Mexican Grill (1.5 miles)
BJ's Brewhouse- Tasting Room (1.6 miles)
Olive Garden (1.6 miles)
Hospitals
Santa Fe Memorial Hospital (1.3 miles)
Scott & White Continuing Care Hospital (1.8 miles)
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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