451 South El Camino Crossing, San Augustine, TX 75972
For more information about senior living options: (844) 490-3973
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Stonecreek Nursing Home and Rehab presents a multifaceted picture in the collective feedback, with many reviewers celebrating the community, the people who run it, and the care they receive, while a few accounts raise concerns about responsiveness and quality in certain moments. At the center of several positive notes is Jana Pate, described as the face of Stonecreek who is both a wealth of information and readily available to share details. Reviewers say she gladly offers tours or information about the community, making a welcoming impression for prospective families and visitors alike.
Across the board, there is a strong sense of appreciation for the staff and the care provided. One reviewer voices a straightforward, heartfelt endorsement: they love the staff and the care their loved ones receive, and they highly recommend Stonecreek for others. This sentiment recurs in other comments that highlight a compassionate, attentive team and a belief that residents are well cared for in a supportive environment. The tone is consistently warm when discussing daily interactions with caregivers.
Several reviews highlight the facility's stability and dedication to residents' needs, extending beyond daily nursing care to nutrition and overall well-being. A dietary supervisor - who notes she has been with Stonecreek for about 19 years - speaks proudly of her ongoing duties to keep residents fed and content, emphasizing a commitment to high-quality care and ensuring families are pleased with the overall service. This long tenure contributes to a sense of continuity and reliability in the daily routines that matter most to residents and their families.
The rehab program and activities also receive high praise. Reviewers describe Stonecreek as caring deeply about making residents feel at home and loved, with an "awesome" rehab program that helps patients regain strength. Nursing staff and nurse aides are repeatedly described as kind and loving, delivering excellent care, while the activity director is singled out for consistently organizing engaging activities and keeping residents socially connected. One reviewer even notes that their daughter started as the activity director, underscoring a family-friendly atmosphere in which residents and staff maintain personal connections and a sense of belonging.
Personal stories reinforce this sense of community. Another reviewer explains arriving at Stonecreek after their daughter joined the staff as the activity director, finding the place to be a really great environment with friendly staff who treat residents like family. Additional praise highlights staff who know residents well - addressing them with familiarity and warmth, and interacting with them as part of a family unit. Collectively, these voices underscore a culture of personalized, respectful care that many families value deeply.
Not every voice is glowing, however. A reviewer describes concerns about quality and suggests improvements could come from newer office staff and a few additional aides, signaling frustration with some operational aspects. Another account depicts a troubling experience: more than 20 minutes elapsed before help arrived after the resident pressed a call button while coughing and gaging, with multiple attempts to summon aid yet no timely response. This kind of report points to gaps in responsiveness that understandably cause anxiety for families and residents alike.
The most severe critique is notably pointed. In this review, the writer states they would not have their granny stay at Stonecreek, recounting allegations that an aide told residents she would not give them a shower, and that perineal care was not performed adequately. They describe the hallway on the top right as smelling of waste, characterize the DON's office as snooty, and portray the administrator as distant or uninformed. The reviewer concludes with a strong recommendation against the facility and notes that they relocated their relative to Colonial Pines, which they describe as a wonderful choice that provides the care their loved one needs.
Taken together, the reviews present Stonecreek Nursing Home and Rehab as a place with many notable strengths: a responsive leader and spokesperson in Jana Pate, a caring and dependable staff, a long-tenured dietary team, a strong rehab program, and a family-like atmosphere created by attentive activity planning. The praise is tempered by concerns about consistent quality and responsiveness, and by at least one intensely negative account that calls into question certain practices and leadership responses. For families evaluating Stonecreek, these perspectives suggest a home-like setting with significant positives in daily care and personal connection, alongside areas where the facility could further enhance communication, staffing consistency, and promptness of assistance.
Twin Lakes Rehabilitation And Care Center in San Augustine, TX offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for residents to easily access nearby areas.
The facility provides a computer center for residents to stay connected, along with a dining room where they can enjoy restaurant-style meals. The fitness room allows residents to stay active and maintain their physical health, while the gaming room offers opportunities for leisurely activities.
Twin Lakes Rehabilitation And Care Center is fully furnished, ensuring that residents have everything they need for a comfortable living environment. Outdoor spaces and gardens allow residents to enjoy nature and spend time outdoors. Housekeeping services ensure that the community remains clean and orderly.
Residents have access to private bathrooms in their accommodations, providing them with privacy and convenience. A small library is available for those who enjoy reading, and telephone services are provided for communication purposes. Wi-Fi/high-speed internet is also available for residents to connect online.
In terms of care services, Twin Lakes Rehabilitation And Care Center offers 24-hour call system and supervision to provide assistance whenever needed. Trained staff members are available to help with activities of daily living such as bathing, dressing, and transfers.
Special dietary needs are accommodated through diabetes diet options and special dietary restrictions. Meal preparation and service are provided by the facility. Medication management ensures that residents receive their prescribed medications in a timely manner.
The community also emphasizes mental wellness with its mental wellness program. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
Residents can take advantage of various activities offered at Twin Lakes Rehabilitation And Care Center. Concierge services are available to assist with any requests or inquiries. Fitness programs promote physical fitness among residents, while planned day trips provide opportunities for exploration outside the community. Resident-run activities and scheduled daily activities ensure that there are ample opportunities for socialization and engagement.
Nearby, there are pharmacies, physicians, hospitals, restaurants, places of worship, and transportation options to cater to the residents' various needs. Overall, Twin Lakes Rehabilitation And Care Center provides a comprehensive assisted living community where residents can receive care, enjoy amenities, and engage in a fulfilling lifestyle.
Twin Lakes Rehabilitation And Care Center is located at 451 South El Camino Crossing, San Augustine, TX 75972 in San Augustine County, Texas
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