Twin Lakes Care Ctr is a nursing home community in San Augustine, TX.
Information last verified:
RR 1 Box 725, San Augustine, TX 75972
For more information about senior living options: (866) 208-4318
4.4 from 23 reviews
5 stars
19
4 stars
0
3 stars
1
2 stars
0
1 stars
3
Overall Review of Twin Lakes Care Ctr
common14 reviews mention this
Staff are described as compassionate
Staff are consistently described as compassionate and attentive.
Many residents and family members describe the staff as compassionate, caring, and focused on patient needs. Several reviews mention friendliness and responsiveness, including staff who go above and beyond and keep visitors feeling informed. A few reviews are critical of care or bedside help, but overall positive experiences center on how staff treated people and communicated with families.
common6 reviews mention this
Facility cleanliness is a recurring strength
Residents and visitors repeatedly mention the facility stays clean.
Multiple reviews highlight that Twin Lakes is clean and well kept, with some visitors specifically calling out no unpleasant odors. Cleanliness is often paired with positive impressions of the staff and the day-to-day environment. Even in more critical reviews, the overall cleanliness concern is not a primary complaint compared with the larger care issues described.
common3 reviews mention this
Food quality draws mixed feedback
Dining receives both compliments and complaints.
Some reviewers describe the food positively, including one statement that their loved one said the food was good. Others report the food was horrible. This creates a mixed picture on meal quality, though multiple reviews still pair the dining comments with overall cleanliness and caring staff.
caveat4 reviews mention this
Serious care failures are reported
Some reviews describe serious breakdowns in assistance and care.
A small number of reviews raise very serious concerns about care, including allegations of not helping with eating, inadequate assistance, and harm during a medical condition. Other negative comments include a nurse not helping with toileting as expected and a staff member hanging up when assistance was requested. Residents and families who were satisfied often mention attentive nurses and aids, so these complaints stand out against the larger set of positive experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Nearby Places of Interest
This part of San Augustine, Texas, offers a variety of amenities that cater to senior living. With several pharmacies in the area such as San Augustine Drug Co and Walmart Pharmacy within a short driving distance, accessing medication and healthcare services is convenient. Additionally, there are multiple dining options like The Fat Cow Cocina Mexicana and Hart Of Texas Grill for enjoyable meals. Places of worship such as Southern Baptist Convention and St Augustine Catholic Church provide opportunities for spiritual connection and community involvement. For medical care, facilities like The Heart Institute of East Texas and Primary Care - Baylor St. Luke's Medical Group are easily accessible. Parks like Pine Park Upc offer green spaces for relaxation and outdoor activities. Overall, this area offers a peaceful and welcoming environment with essential services readily available for senior residents.
Restaurants
The Fat Cow Cocina Mexicana (0.1 miles)
Hart Of Texas Grill (0.2 miles)
El Potosino (0.7 miles)
Pinto Pony Cookie Factory (0.7 miles)
Las Palmaz Restaurant (0.9 miles)
Taqueria Toribio (0.9 miles)
El Jiro Mexican Restaurant (0.9 miles)
Pharmacies
San Augustine Drug Co (0.1 miles)
CVS Pharmacy (19.2 miles)
Walmart Pharmacy (19.4 miles)
Brookshire Brothers Pharmacy (19.9 miles)
Places of Worship
Southern Baptist Convention (0.1 miles)
Church of Christ (0.1 miles)
Church by Christ Jesus (0.2 miles)
St Augustine Catholic Church (0.2 miles)
Memorial Presbyterian Church (0.2 miles)
First Pentecostal Church of San Augustine (0.4 miles)
Bell Chapel Baptist Church (0.4 miles)
Physicians
The Heart Institute of East Texas (0.3 miles)
Primary Care - Baylor St. Luke's Medical Group (Hospital St) - San Augustine, TX (0.6 miles)
El Camino Real Internal Medicine Clinic (0.6 miles)
Twin Lakes Care Ctr is located at RR 1 Box 725, San Augustine, TX 75972 in San Augustine County, Texas
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Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
Twin Lakes Care Ctr photos
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Skilled Nursing Facility
Extensive on-site amenities and robust care services with transport and mental wellness support.
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