B'Holdings Personal Care Home

Pros

• The staff are warm and welcoming from the moment of arrival.
• The residents are happy and well cared for.
• Misti W in the business office is fantastic and always willing to help.
• Focused Care at Center has a wonderful culture for both residents and employees.
• The DON, Susan, is amazing and ensures residents receive the highest care with well-trained staff.
• The staff are personal, warm, and compassionate and engage with residents.
• Focused Care has a great management team that is always willing to help residents, families, and staff.
• Focused Care is a family-oriented place that treats residents and employees as family.
• Angela brings a bright smile to the facility when you enter.

Cons

• The facility does not provide showers unless asked.
• The management is horrible and despicable.
• It is all about the money at the facility.
• The reviewer warns against admitting loved ones to this facility.

Review

Focused Care at Center consistently comes across in these voices as a place that many families and residents feel good about. Across multiple comments, the tone is one of warmth, welcome, and a sense that the facility operates like a close-knit community. Visitors describe walking in to a friendly, open atmosphere where staff members greet people with genuine kindness and residents appear to be well cared for. The impression is not just about the physical space, but about the culture that seems to shape daily life there.

A number of reviewers sing the praises of the people who make the place run. The staff are frequently described as personal, warm, and compassionate, with an emphasis on treating residents like family. In particular, the DON, Susan, is singled out for her dedication, described as someone who works around the clock to ensure high-quality care and well-trained teammates. The business office is highlighted too, with Misti W noted as fantastic and consistently willing to help. The overall operation is depicted as smooth and supportive, with residents and their families feeling attended to and appreciated. Even small details, like Angela's bright smile when you enter, are remembered as part of a welcoming environment that makes people feel at home.

The resident experience is also framed around real, meaningful care. Several reviews reference loved ones living with Alzheimer's or other aging-related needs and emphasize how staff engage with residents, making interactions feel personal and respectful. The facility is described as a place where residents are not only cared for but embraced as part of a family - the kind of atmosphere where events and daily activities foster connection and happiness. Grandmothers and other relatives are portrayed as having positive experiences, with nurses and aides who treat patients with love and attention, reinforcing the sense that Focused Care at Center aims to honor dignity and comfort for those in their care.

There is also acknowledgment of the physical and logistical realities of long-term care. One review describes a recent stay during a knee-replacement recovery in which the individual had to ask to take showers and ended up with only two showers over two weeks. This perspective highlights a practical concern about accessibility and scheduling, suggesting that, while the staff and general atmosphere are strong, some aspects of daily care logistics may benefit from improved communication or planning to ensure residents' basic needs are met without having to advocate for themselves.

On balance, the narrative is overwhelmingly positive about the care experience and the people who work there. The culture at Focused Care at Center is described as family-oriented, with both residents and staff treated with care and respect. The sense of community extends to the way management is perceived by most reviewers - often seen as supportive and responsive, with a strong emphasis on training, safety, and resident well-being. The facility is portrayed as one that genuinely strives to be a wonderful home for residents and a positive place to work, reflecting a pronounced dedication to compassionate care.

Yet, there is a cautionary note from one reviewer who urges potential families to consider another facility due to concerns about management. That individual acknowledges that the nurses, aides, support staff, and therapy are excellent, while expressing a strong belief that the management is problematic and overly focused on money. This single, strongly worded perspective serves as a counterpoint to the otherwise glowing appraisal, reminding readers that experiences can vary and that leadership and administrative decisions can significantly influence overall satisfaction. It underscores the importance of due diligence - to meet the team, ask questions, and assess how management communication and practices align with one's expectations for care and transparency.

Taken together, the collection of reviews paints a picture of Focused Care at Center as a place where warmth, personal attention, and a family-like culture are central to the resident experience. The standout attributes include approachable, compassionate staff; strong leadership and teamwork among caregivers; and an environment that many describe as welcoming and uplifting for both residents and their families. Alongside the overwhelmingly positive sentiment, there are practical reminders to verify scheduling, accessibility, and management practices before making a decision, ensuring that every individual's needs and expectations are fully understood and met.

This part of Center, Texas offers a variety of convenient amenities for seniors looking to settle in the area. With multiple places of worship nearby such as St John's Episcopal and Hillcrest Baptist Church, residents can easily find a community to connect with spiritually. Additionally, there are several options for medical care including The Heart Institute of East Texas and Texas Quick Care, ensuring seniors have access to quality healthcare services. The presence of parks like Shelby County Courthouse Square provides opportunities for outdoor recreation and relaxation. There are also various dining options ranging from Pizzerias to Mexican restaurants, catering to different culinary preferences. Transportation services like U-Haul and Enterprise Rent-A-Car make it easy for seniors to get around town or run errands. Overall, this area in Center, Texas offers a well-rounded and accessible environment for senior living.

Places of Worship

• St John's Episcopal (0.1 miles)
• Hillcrest Baptist Church (0.1 miles)
• Church of Christ (0.4 miles)
• Mt Gillion Baptist Church (0.5 miles)
• McClelland Community Church (0.5 miles)
• Stepstones Ministry International (0.6 miles)
• First Christian Church (0.7 miles)

Physicians

• The Heart Institute of East Texas (0.4 miles)
• Texas Quick Care (0.4 miles)
• East Texas Medical Clinic PA (0.9 miles)
• Cline Family Med-Cente (0.9 miles)
• Golden Eye Clinic (1.1 miles)
• Center Rural Health Clinic (1.2 miles)
• The Heart Institute of East Texas (18.1 miles)

Parks

• Shelby County Courthouse Square (0.5 miles)
• Center Mini Park (1.3 miles)

Restaurants

• Pizzeria (0.5 miles)
• The Seafood Shack & More (0.6 miles)
• Mi Casita (0.7 miles)
• Estrella Restaurant (0.7 miles)
• Taqueria Las Brizas (0.7 miles)
• El Milagro Mexican Restaurant (0.8 miles)
• Taqueria Los Tigeres (0.8 miles)

Transportation

• U-Haul (0.6 miles)
• U-Haul Neighborhood Dealer (0.8 miles)
• Enterprise Rent-A-Car (1 miles)
• U-Haul (2.1 miles)
• Robison Taxidermy (3 miles)
• U-Haul Neighborhood Dealer (18.4 miles)
• U-Haul (19.3 miles)

Cafes

• Angela's Country Cafe (0.8 miles)
• Donut Palace (1.5 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walmart Pharmacy (1.2 miles)
• San Augustine Drug Co (18.2 miles)

Hospitals

• Memorial Medical Center (18.2 miles)