Green Acres Convalescent Ctr

Pros

• The facility and its staff are warm and welcoming from the moment of arrival.
• Residents are happy and well cared for.
• Misti W in the business office is fantastic and always willing to help.
• Focused Care at Center is a wonderful facility with personal, warm, and compassionate staff who engage with residents and create a family-friendly environment.
• The DON, Susan, is amazing and ensures residents receive the highest level of care with a well-trained staff.
• The staff are caring, compassionate, and treat residents and families with kindness, care, and love.
• Focus Care has a great management team that is always willing to help residents, families, and staff.
• The facility is family-oriented, treating residents and employees like family.
• Angela brings a bright smile to the facility.

Cons

• The facility does not provide showers unless residents ask for them, and during a two-week stay after knee replacement the reviewer received only two showers.
• The management is described as horrible and despicable, with everything supposedly driven by money, and the reviewer warns others not to admit loved ones there.

Review

Focused Care at Center is described by many as a warm, welcoming place that feels more like a family than a typical facility. From the moment you walk in the door, there's a sense that people genuinely care about both residents and their families. Several reviewers emphasize how the atmosphere is nurturing and inviting, with staff who are consistently described as personal, warm, and compassionate. The overall mood across these accounts is one of positivity and belonging, where residents seem to be treated with kindness and respect.

A core thread throughout the positive feedback is the quality of the caregiving and the way staff engage with residents. Families and former residents alike note that the nurses, aides, and therapy teams provide attentive, individualized care. The staff are repeatedly praised for taking time to interact with residents, making them feel valued, and maintaining a family-like environment. One reviewer even highlights that the DON, Susan, works around the clock to ensure residents receive the highest level of care and that the staff are well trained. This level of dedication appears to underpin many people's confidence in the care provided at Focused Care at Center.

Personal tributes to specific staff members add a human touch to these experiences. Misti W in the business office is singled out as fantastic and consistently helpful, underscoring that the administrative side of the facility can be as supportive as the clinical team. Angela is remembered for bringing a bright smile to the building, a small detail that feels symbolic of the broader warmth reported by many visitors and residents. The sentiment of appreciation extends to the broader leadership and management, described as approachable and committed to both residents and staff, with a sense that the facility cultivates a culture of care that employees want to be a part of.

The reviews also emphasize the facility's culture as being family-oriented and community-focused. Residents are portrayed as happy and well cared for, and there's a strong emphasis on engagement - staff members actively interact with residents and make activities feel inclusive and home-like. Families appreciate the sense of community, noting the presence of events and opportunities for social connection that reinforce a home away from home rather than a sterile care environment. The overall impression is that Focused Care at Center strives to be more than just a place for medical needs; it aims to be a supportive, family-friendly community where both residents and staff feel valued.

However, not all feedback is uniformly glowing. One review offers a stark contrast, praising the nurses, aides, support staff, and therapy as excellent while criticizing the management as horrible and despicable, suggesting that the bottom line drives decisions. This perspective cautions potential families to look beyond the bedside care and consider administrative practices, signaling that for some, the governance and financial decisions can be a significant drawback. It's a reminder that, alongside the many affirmations of warmth and competence on the floor, there can be serious concerns about how the facility is run.

Another practical note to consider comes from a different angle of experience: some residents mention a policy around showers that they found frustrating. There's a claim that showers aren't automatically provided and must be requested, and in a recent stay involving knee replacement, the reviewer says they only had two showers in two weeks after asking. This type of operational detail highlights that even in a setting with strong personal care and positive interpersonal relationships, procedural aspects can affect daily life and comfort.

Taken together, the collection of reviews paints a nuanced picture of Focused Care at Center. The facility earns high marks for its warm, compassionate staff, the sense of family, and the active engagement that makes residents feel respected and included. The leadership and administrative teams are praised by many for their support and accessibility, and specific staff members are repeatedly recognized for their positive impact. At the same time, there are warnings about management practices from at least one reviewer and note-worthy operational concerns, such as shower policies, that prospective families may want to investigate further. For anyone considering Focused Care at Center, the prevailing message is one of strong caregiving and a caring atmosphere, tempered by a reminder to assess administrative fit and procedural details alongside clinical excellence.

This area of Center, Texas, offers a convenient location with a variety of amenities for seniors. There are multiple places of worship nearby for spiritual enrichment and community involvement. In terms of healthcare, there are several pharmacies and physician offices in close proximity, providing easy access to medications and medical care. Additionally, there are a variety of restaurants to choose from for dining out or takeout options. Transportation services such as car rentals and U-Haul locations make it easy to get around the area. For leisure activities, there is a mini park and the Shelby County Courthouse Square for enjoying the outdoors. Overall, this part of Center provides a mix of services and conveniences that can cater to the needs of seniors looking for a comfortable living environment.

Places of Worship

• First Assembly of God Church (0.1 miles)
• Center First United Pentecostal Church (0.3 miles)
• Fumc Learning Center (0.4 miles)
• Mt Gillion Baptist Church (0.5 miles)
• McClelland Community Church (0.5 miles)
• First Christian Church (0.6 miles)
• Church of Christ (0.6 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walmart Pharmacy (0.3 miles)
• San Augustine Drug Co (19.2 miles)

Physicians

• Cline Family Med-Cente (0.1 miles)
• Center Rural Health Clinic (0.3 miles)
• The Heart Institute of East Texas (0.6 miles)
• Texas Quick Care (0.6 miles)
• Golden Eye Clinic (0.9 miles)
• East Texas Medical Clinic PA (1.8 miles)
• The Heart Institute of East Texas (19.1 miles)

Restaurants

• McDonald's (0.2 miles)
• Taqueria Las Brizas (0.4 miles)
• Estrella Restaurant (0.4 miles)
• Whataburger (0.4 miles)
• The Seafood Shack & More (0.5 miles)
• Mi Casita (0.5 miles)
• Super China Buffet (0.6 miles)

Transportation

• Enterprise Rent-A-Car (0.3 miles)
• U-Haul (0.5 miles)
• U-Haul (1.1 miles)
• U-Haul Neighborhood Dealer (1.1 miles)
• Robison Taxidermy (3.8 miles)
• U-Haul Neighborhood Dealer (19.3 miles)
• U-Haul (20.2 miles)

Cafes

• Angela's Country Cafe (0.3 miles)
• Donut Palace (0.5 miles)

Parks

• Center Mini Park (0.4 miles)
• Shelby County Courthouse Square (0.7 miles)

Hospitals

• Memorial Medical Center (19.2 miles)