The Sarah Roberts French Home
Save1315 Texas Avenue, San Antonio, TX 78201
For more information about senior living options: (844) 490-3973
The facility is praised for taking wonderful care of residents and treating them with dignity and respect. Residents are kept clean and in fresh clothes, reflecting attentive staff. Staff ensure small comforts, such as leaving a radio on so residents can enjoy their music. The administration is described as great and the staff as kind, attentive, and communicative. The environment feels like home: clean, welcoming, and led by caring, long-tenured employees. The staff's dedication and love for their work are repeatedly highlighted. The location by the lake provides a pleasant view and a soothing setting for residents. Some families call the place a hidden gem and a solid choice for basic care.
They don't pay their vendor bills. This company should be ashamed of themselves. The nurses were horrible, and the main nurse was horrible and wanted to kick a resident out within a week. They are not knowledgeable about caring for Alzheimer's patients and neglect them. The back of the old age home looks like an 18-wheeler truck stop and is an eyesore to the neighborhood. The staff is very bad and there are complaints that some do not care about residents. There were accusations of abuse, neglect, and fraud, including medication not being passed and improper charting.A wide range of voices collide when you look at this facility, painting a picture of an older, home-like place that some families cherish for the dignity and warmth it can provide, while others warn of serious problems in administration, staffing, and even care practices. Several reviewers describe a long-term and short-term care setting that feels private and intimate - an "all women" environment at times mentioned by a reviewer, with a community atmosphere that can feel more like home than a sterile hospital. The campus is described as older, with a lake view and a neighborhood feel, and many families stress that the staff - administrators, nurses, maintenance - are generally kind, patient, and willing to go the extra mile to make residents comfortable and clean. For some, the facility's emphasis on basic decency and respectful treatment of residents, especially elders with memory issues, is enough to make a positive difference in a difficult situation.
On the positive side, the facility earns heartfelt praise for the moments that matter: compassionate treatment of loved ones, attention to grooming and cleanliness, and a sense that residents are treated with dignity. One reviewer shared that their mother-in-law with Alzheimer's received care that was respectful and mindful of her comforts - she was kept clean and dressed in fresh clothes, and even a small radio left playing Christian music was tended to throughout the day so she could enjoy her routine. Another account celebrated the existence of a "home-like" community where people could feel safe and comfortable, with staff who worked hard to maintain a steady standard of care across administration, nursing, and maintenance. A different reviewer spoke of a period when the place felt like a hidden gem, noting that the staff - while not perfect - made an effort to ensure residents were happy, well cared for, and supported by a system that could handle Medicaid and Medicare when needed.
Yet, alongside these affirmations, there is a persistent undercurrent of concern about finances, staffing, and accountability. A number of reviewers assert that vendors and contractors were not paid for services rendered, despite the facility's access to donations and sponsorships. One critic explicitly states that the company should be ashamed for not honoring contracts with a nurse staffing agency, arguing that neglecting those invoices betrays a broader pattern of taking advantage of small businesses that support the facility. This critique contrasts sharply with the more affectionate descriptions of resident care, highlighting a divide between day-to-day patient warmth and behind-the-scenes financial or operational practices. The tension here is palpable: families can be grateful for the care their loved ones receive, while simultaneously worried about the facility's integrity in managing obligations to partners and suppliers.
Communication with families is a mixed bag as well. Some reviewers note that administration can be very informative and responsive, with staff who keep families up-to-date about residents' conditions and needs. In contrast, other comments reveal a troubling inconsistency in frontline nursing care, with particular emphasis on the quality of a main nurse in one case who allegedly did not meet expectations for reliability or compassion. A reviewer recounts significant concerns about a nurse who seemed intent on removing a resident from the facility rather than providing the level of care promised, and who was described as harboring a generally negative attitude toward patients. These contrasts suggest that while some families experience thoughtful, transparent communication from leadership, there can be troubling lapses in day-to-day clinical oversight and staff morale that directly affect residents' well-being.
Medication administration and staffing dynamics are another focal point of discord. A strongly-worded post accuses a specific nurse of not passing medications promptly and of charting in ways that misrepresent what was done, with allegations that the nurse was more concerned with personal dynamics and television than with timely and accurate medication delivery. The reviewer asserts that the two-hour window for med administration was not met and that the charting did not reflect actual practice, culminating in a broader accusation of carelessness and even a potential pattern of medication errors. This particular account also alleges a culture of frustration among agency staff and a nurse who publicly voiced a lack of care for residents, which the reviewer ties to broader systemic issues - staff shortages, reliance on agency personnel, and a sense that the care environment is stressed beyond its means.
Other reviewers pull back from the more dramatic claims but still voice serious concerns about how well the facility handles Alzheimer's care and geriatrics in practice. Some reports describe all-new staff and high turnover, with implications that new caregivers may lack the continuity necessary to understand each resident's unique needs, preferences, and routines. Complaints about light and environmental stimuli - such as a long-standing complaint that blinds were not consistently drawn to help residents with sunlight exposure and mood - illustrate how seemingly small daily decisions can significantly affect the comfort and functioning of residents with memory disorders. In one critical view, these gaps - coupled with frequent staff changes - led to an inability to sustain consistent and appropriate care for residents with Alzheimer's, ultimately prompting some families to seek alternatives.
Environmental impressions are also a major thread in these evaluations. There is a spectrum of physical settings described: an older building that some find charming and homelike, and others call out as aging, with exterior aesthetics and parking or back-yard views described as less favorable. The building's exterior is sometimes criticized as looking like "an 18-wheeler truck stop," obscuring a view of nearby scenery and detracting from the sense of pride families wish to see in a long-term care home. Yet within the same facility, reviewers repeatedly praise the interior environment for cleanliness, a warm atmosphere among staff, and a culture that aims to treat residents like family. The contrast between exterior impressions and interior experiences underscores how varied perceptions can be, depending on the angle from which families approach the facility.
Taken together, the reviews reveal a facility that can be a lifeline for families seeking compassionate, respectful care for loved ones, especially those with dementia or post-stroke needs. They also reveal a cluster of serious concerns about administration, consistency of care, financial practices, and the reliability of staffing. For some families, the care experience has been deeply meaningful, with residents kept clean, comfortable, and with moments of genuine kindness from dedicated workers. For others, questions about payment practices, medication administration, staff morale, and Alzheimer's-specific care cast a long shadow over what might otherwise be a comforting option. The overall takeaway is a nuanced portrait: a place capable of warmth and dignity in resident care, tempered by significant cautions about governance, accountability, and the consistency of clinical practice.
60 resident community capacity
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Sarah Roberts French Home in San Antonio, TX is a premier assisted living community that offers a wide range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents.
The community boasts a variety of amenities to cater to the needs and interests of its residents. There is a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. Community operated transportation is available to help residents get around easily, and there is also a computer center for those who want to stay connected online.
The dining experience at The Sarah Roberts French Home is top-notch, with restaurant-style dining serving delicious meals prepared by their talented kitchen staff. Residents can enjoy their meals in the elegant dining room or take advantage of the private kitchenettes available in some units.
The community also provides various recreational opportunities for residents to engage in physical activity and socialize. There is a fitness room equipped with exercise equipment, gaming rooms for entertainment, and outdoor spaces such as gardens where residents can relax and enjoy nature. A small library offers reading materials for those who love books.
Care services at The Sarah Roberts French Home are designed to meet the individual needs of each resident. 24-hour call systems and supervision ensure that assistance is always available when needed. Trained staff members are ready to provide assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications properly.
In addition to physical care, mental wellness programs are offered to support residents' emotional well-being. Special dietary restrictions are accommodated, including diabetes diets, ensuring that each resident's nutritional needs are met.
Transportation arrangements are made for non-medical purposes as well as for doctor's appointments. Move-in coordination helps smooth the transition into the community.
Residents can enjoy planned day trips organized by the community or participate in resident-run activities within the community itself. Scheduled daily activities ensure that there is always something engaging and fulfilling to do. Concierge services are available to assist with any special requests or additional needs.
The Sarah Roberts French Home is conveniently located near various amenities in the area. Cafes, parks, restaurants, pharmacies, physicians, places of worship, theaters, and hospitals are all easily accessible for residents' convenience.
With its comprehensive amenities, exceptional care services, and convenient location, The Sarah Roberts French Home provides a vibrant and supportive environment for seniors seeking assisted living in San Antonio, TX.
The Sarah Roberts French Home is located at 1315 Texas Avenue, San Antonio, TX 78201 in Bexar County, Texas
The Sarah Roberts French Home on seniors.fyi includes 5 photos including images showing tree, nursing home, outdoor, building, interior, outdoors, and more.
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