Silver Creek Manor

Pros

• The staff at Silver Creek Manor are described as friendly, caring, compassionate, and professional by family members of residents.
• Many reviewers commend the cleanliness and welcoming atmosphere of the facility, noting its warm seasonal decorations.
• Residents benefit from excellent care and therapy provided by knowledgeable and supportive staff members.
• The activities coordinator is praised for going above and beyond to ensure residents have enjoyable experiences.
• Family members appreciate the effective communication and helpfulness of the reception staff, particularly Maggy.
• Reviewers highlight that physical and occupational therapy has significantly improved residents' health and mobility.
• The quality of food served is positively noted by several families, with special meals receiving particular praise.
• Overall satisfaction with Silver Creek Manor’s services leads to strong recommendations for others seeking care for their loved ones.

Cons

• The reviewer has to keep calling the staff repeatedly for simple requests, such as getting water for their mother.
• The mother's condition includes many bruises, and the way she is dressed is described as horrible.
• Some employees at Silver Creek Manor lack the necessary skills, according to the reviewer.
• The food served sometimes looks unappetizing, and staff members were unable to confidently say they would eat it themselves.
• One reviewer reported their husband being left in a dirty bed with feces on his bandages and not being provided meals or proper care.
• A different review mentioned feeling forgotten by staff in a private room and noted that the food quality had declined since a previous stay.
• There was concern about the visibility of doctors, who primarily operate via telephone rather than in person.

Review

Silver Creek Manor has garnered a diverse array of reviews from families who have entrusted their loved ones to the facility, showcasing both commendable and concerning experiences. The feedback reveals a complex picture of care that highlights exceptional service in some instances while pointing out areas for improvement in others.

A standout review reflects the positive experience of one family whose brother was transferred to Silver Creek after an extended hospital stay. They praised the excellent care and therapy provided by all staff members, including aides, nurses, therapists, and administration. This particular reviewer expressed gratitude for the warmth and professionalism exhibited by personnel at every level. The cleanliness of the facility and its welcoming atmosphere—further enhanced by seasonal decorations—also contributed to their satisfaction. Thanks to this comprehensive support, their brother was able to continue improving at home following his time at Silver Creek.

Conversely, not all experiences have been as favorable. Another reviewer described their ongoing frustrations with the care provided to their mother. Although proximity played a significant role in choosing Silver Creek Manor, they found themselves frequently having to remind staff about basic needs like hydration—a troubling indication of oversight in resident needs. They noted physical concerns such as bruises on their mother and unsatisfactory dressing, implying that not all caregivers were up to standard in skill or attentiveness. Additionally, while praising some staff members for their dedication, they criticized others for poor performance.

Food quality emerged as another recurring theme among reviews. One individual remarked on unappetizing meals served to residents; despite this, their mother consumed what was given without complaint. When questioned if nursing staff would eat the same food provided to residents, there were no affirmative responses—an alarming sign regarding dietary standards at the facility. Another family echoed concerns about meal presentation; however, they countered these issues with praise for overall cleanliness within the establishment—a dichotomy that students hope reflects internal management dynamics rather than systemic shortcomings.

Longevity at Silver Creek Manor also featured prominently in some testimonials. A family whose brother has been a resident for nearly five years reported consistent positive interactions with friendly staff who genuinely cared for his well-being. Their appreciation included housekeeping services that maintained cleanliness and efficiency throughout family visits—including laundry operations—and engaging activities coordinated by dedicated team members like Rebekah. The family felt particularly supported during challenging times such as the pandemic when connection was more difficult yet creatively addressed through virtual engagement efforts.

In stark contrast is another family's distressing narrative following a brief respite stay for a husband diagnosed with congestive heart failure. They recounted severe lapses in care where basic needs were neglected: meals were missed altogether, hygiene was poorly managed leaving him uncomfortable (e.g., being placed in dirty linens), and emotional support seemed absent as he felt pressured not to seek assistance due to negative responses from caregivers when requests were made.

Despite mixed reviews regarding staffing visibility—particularly doctors relying on remote communication—many individuals expressed satisfaction with numerous departments responsible for resident welfare at Silver Creek Manor; from occupational therapy making tangible improvements to specific residents' mobility skills to dining services accommodating nutritional requirements effectively amid changing conditions—the overall sentiment seemed supportive yet cautious about future recommendations based on personal past experiences.

Ultimately, while many reviewers celebrate aspects of life at Silver Creek Manor involving compassionate care and established routines that foster recovery or comfort during difficult transitions or rehabilitation phases—others caution potential families about vigilance required when assessing how each case may differ significantly behind closed doors of this aged but well-preserved facility staffed by generally caring professionals striving towards excellence amidst inevitable challenges characteristic within long-term healthcare environments.

This area of San Antonio, Texas offers a variety of amenities and services within a short distance. There are several popular restaurants nearby such as McDonald's, Whataburger, and Antler's Lodge Restaurant, providing convenient dining options. Additionally, there are multiple pharmacies and healthcare facilities in the vicinity including Walgreens, CVS Pharmacy, and Baptist Emergency Hospital. For leisure activities, residents can enjoy coffee at Dutch Bros Coffee or Starbucks, catch a movie at Santikos Casa Blanca or Cinemark San Antonio 16 theaters, or relax at Ground Control Trampoline Park. Overall, this area provides easy access to essential services and entertainment options for seniors looking to relocate to a vibrant community.

Restaurants

• McDonald's (0.4 miles)
• Whataburger (0.5 miles)
• Antler's Lodge Restaurant (2.1 miles)
• Fast Eddie's Billiards (2.3 miles)
• 151 Saloon (2.3 miles)
• Hacienda Vallarta (2.4 miles)
• The Bend (2.5 miles)

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.7 miles)
• Walmart Pharmacy (2.7 miles)
• Walgreens (3.7 miles)

Physicians

• Westover Hills Oral & Maxillofacial Surgery (2.1 miles)
• Baptist M&S Imaging (2.1 miles)
• Gonzaba Medical Group (2.2 miles)
• Advanced Spine & Pain Center (2.3 miles)
• Westover Hills Women's Health (2.5 miles)
• San Antonio Endocrinology & Diabetes Care (2.6 miles)
• Brown Retina Institute (2.7 miles)

Places of Worship

• Masjed Beit El Magdes (2.2 miles)

Hospitals

• Baptist Emergency Hospital (2.4 miles)
• Audie L Murphy Memorial Veterans Hospital (5.1 miles)

Cafes

• Dutch Bros Coffee (2.8 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.3 miles)
• Starbucks (3.5 miles)
• Hookah Layal Cafe (3.6 miles)
• Starbucks (3.8 miles)
• Spoons (4.4 miles)

Theaters

• Santikos Casa Blanca (3.3 miles)
• Cinemark San Antonio 16 (4.3 miles)

Parks

• Ground Control Trampoline Park (5 miles)