Las Colinas Of Westover

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Las Colinas Of Westover

9738 Westover Hills Boulevard, San Antonio, TX 78251

For more information about senior living options: (844) 490-3973

3.4 from 10 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is new and has very good decor and layout.
  • pro The staff treated the patient very well during their stay, offering a private room and maintaining good communication.
  • pro The facility offered games and activities, ensuring everyone participated and had a good time.
  • pro The staff welcomed visitors by name and provided snacks at any time, transportation services, and extra blankets and towels.
  • pro The therapy staff connected with the patient on a personal level, making their entire stay more enjoyable.
  • pro The rooms were clean, well put together, and in a nice area.
  • pro The facility is visually appealing, resembling a luxury hotel rather than a hospital.
  • pro There are various activities available such as live music, bingo, cards, parties for Christmas time, and crafts.
  • pro Las Colinas is conveniently located close to home and near an emergency room facility.
  • pro Some statements have been paraphrased or combined for brevity.)

Cons

  • pro The care at Las Colinas of Westover Rehabilitation Center has gone downhill since Genesis took over.
  • pro Some staff at Las Colinas do not seem to care and don't respond promptly to call lights.
  • pro The service at Las Colinas is pretty bad and the nurses often forget to feed patients.
  • pro The food at Las Colinas is not the best and some residents do not enjoy it.
  • pro The staff at Las Colinas can be difficult to get a hold of and do not always provide necessary assistance.
  • pro Some parts of the facility at Las Colinas are lacking, such as missing wheelchair parts and disorganization with machines.
  • pro The staff turnover rate at Las Colinas is high, which has negatively impacted the quality of care provided.
  • pro Some patients at Las Colinas feel like they are not being treated with respect or compassion, and their needs are not prioritized.
  • pro The cleanliness of Las Colinas could be improved, especially in terms of sweeping regularly.
  • pro Medicaid pending status has hindered the ability for patients to receive necessary rehabilitation services in a timely manner at Las Colinas.

Review

Las Colinas of Westover Rehabilitation Center in Las Colinas, Texas has received mixed reviews from visitors and families of residents. One reviewer mentioned that their mother had been there for a few weeks and was supposed to be undergoing rehab, but nothing was being done because they were waiting on insurance. Another reviewer noted that their mother did not like the food and that the staff did not always take her to activities. There were also complaints about cleanliness, with one reviewer mentioning that sweeping was sometimes neglected.

However, there were positive reviews as well. One individual had used Las Colinas of Westover for respite care for their mother and praised the facility for returning her clothes, which they had lost at another place. They appreciated the cleanliness and structure of the facility. Another reviewer commented on the nice decor and layout of the new facility when their father stayed there for rehabilitation. They commended the staff for treating him well, offering a spacious private room, and providing games and activities.

Another visitor's grandmother had a positive experience at Las Colinas after being hospitalized with a hip fracture. The admissions professional was helpful in explaining the ratings and care plan, while CNAs tended to her needs and nurses kept the family informed. The therapy staff played a vital role in her recovery, connecting with her on a personal level. This reviewer also found the food enjoyable despite previous negative reviews.

There were also negative experiences reported by some visitors. One individual expressed disappointment with the care provided since Genesis took over management of the facility. They claimed that social workers did not last long and felt that residents were not being treated properly. Another reviewer mentioned issues such as a lack of necessary equipment and unresponsive staff.

In terms of appearance, most reviewers found Las Colinas to be clean and visually appealing. However, there were comments about some aspects of service falling short. One person mentioned difficulties in getting nurses to respond promptly, while another highlighted instances where patients were forgotten or not fed in a timely manner.

Despite the mixed reviews, some positive aspects were consistently mentioned. The facility's aesthetics were praised for resembling a luxury hotel and being homely rather than hospital-like. Activities such as concerts, bingo, and parties were appreciated by residents and their families. The location of the facility near emergency services was also seen as a plus by one individual.

In conclusion, Las Colinas of Westover Rehabilitation Center has received both positive and negative feedback from visitors and families. While there are concerns about care, food, cleanliness, and responsiveness of staff, there are also commendations for the facility's appearance, activities, and certain staff members. It is important for individuals considering this facility to visit and thoroughly evaluate its suitability for their loved ones' needs.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (14 miles away) San Antonio International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Las Colinas Of Westover is an exceptional assisted living community located in San Antonio, TX. Our community offers a wide range of amenities and care services to ensure that each resident's needs are met.

Our amenities include a beauty salon, where residents can pamper themselves and feel their best. Residents can also enjoy watching their favorite shows on cable or satellite TV in the comfort of their own apartments. We provide community-operated transportation for easy access to nearby destinations, as well as a computer center for those who want to stay connected and engaged.

When it comes to dining, our residents can indulge in delicious meals served in our elegant dining room with restaurant-style dining. Our talented chefs prepare meals according to special dietary restrictions, including diabetes diets. Residents can also take advantage of our fully equipped kitchenettes to prepare their own meals.

Living at Las Colinas Of Westover means never having a dull moment. Our fitness room allows residents to stay active and fit, while our gaming room provides opportunities for friendly competition and entertainment. Our small library is perfect for book lovers seeking a quiet reading spot.

We understand the importance of wellness, which is why we offer a wellness center where residents can receive personalized care and support. Our staff is available 24/7 through our call system, providing round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.

In addition to our comprehensive care services, we prioritize social engagement and encourage residents to participate in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available for any additional needs or assistance.

Las Colinas Of Westover benefits from its convenient location near various amenities. With numerous cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship nearby, residents have access to everything they need within close proximity.

At Las Colinas Of Westover, we strive to provide a nurturing and vibrant environment where residents can thrive. We invite you to join our community and experience the exceptional level of care and support we offer.

Nearby Places of Interest

Restaurants

  • Antler's Lodge Restaurant (0.3 miles)
  • 151 Saloon (0.4 miles)
  • Sesame Street Bay of Play (1.1 miles)
  • McDonald's (1.6 miles)
  • Whataburger (1.8 miles)
  • Wendy's (1.9 miles)
  • McDonald's (1.9 miles)

Physicians

  • Advanced Spine & Pain Center (0.3 miles)
  • Westover Hills Women's Health (0.8 miles)
  • San Antonio Endocrinology & Diabetes Care (0.8 miles)
  • Brown Retina Institute (0.9 miles)
  • Allergy, Asthma and Immunology Associates of South Texas (0.9 miles)
  • South Texas Allergy & Asthma Medical Professionals (0.9 miles)
  • Westover Hills Oral & Maxillofacial Surgery (1.1 miles)

Hospitals

  • Baptist Emergency Hospital (0.5 miles)

Cafes

  • Starbucks (1.9 miles)
  • Dutch Bros Coffee (2.1 miles)
  • Spoons (2.5 miles)
  • Panera Bread (2.5 miles)
  • Starbucks (2.5 miles)
  • Starbucks (2.8 miles)
  • Starbucks (2.9 miles)

Pharmacies

  • Walgreens (2 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.1 miles)
  • Walmart Pharmacy (2.7 miles)
  • CVS Pharmacy (2.7 miles)
  • Walmart Pharmacy (2.9 miles)

Theaters

  • Santikos Casa Blanca (2.5 miles)
  • Flix Brewhouse (3.3 miles)

Places of Worship

  • Masjed Beit El Magdes (2.7 miles)
  • Chapel Hill United Methodist Church (5.5 miles)

Parks

  • Ground Control Trampoline Park (3.3 miles)
  • Lackland Terrace Park (4.4 miles)

Frequently Asked Questions

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