The Park In Plano

Pros

• The staff at the facility were friendly, happy, and provided great care to the residents.
• The therapy team and performers at the facility were praised for their excellent work.
• The staff at The Park at Plano had more love in their hearts than any other skilled facility.
• The office staff and nursing staff went above and beyond to provide comfort and care to the residents.
• The facility was highly recommended for rehab, with staff members helping patients get better and treating them as individuals.
• Some employees at the facility were appreciated, with a special mention of their kindness and caring attitude towards the residents.

Cons

• "Be very proactive with the facility regarding your loved ones or you won't know anything that's going on with them."
• "The front office staff is very rude."
• "If you are looking for a loving caring facility for your loved one, this is NOT it."
• "This place has caused my mom to suffer with horrific bed sores and has shown her substandard care."
• "No one seemed to think her altered mental status was concerning and when she couldn't eat on her own due to the altered mental status, there was no assistance for her."
• "We found my mom in the bathroom asleep after falling off the john 3 times."
• "There are many issues with some types of food such as yogurt and bread not available to the residents when they want it."
• "Some of the residents who have electric wheelchairs have a hard time maneuvering around the halls due to old age and often run into or hit things or other people causing injury."

Review

The Park at Plano is an older facility that may not have the modern amenities of newer nursing homes, but it has a dedicated and long-standing staff that truly cares for its residents. Despite its age, the facility is well-maintained and boasts clean surroundings. Visitors have commended the friendly and happy staff, who go above and beyond to provide excellent care to the residents.

One reviewer mentioned that their 87-year-old sister stayed at The Park for about 10 months before passing away. They were immediately drawn to the staff's friendliness and observed that the facility was always clean during their visits at odd times. The caregivers were loving and provided great care to their sister. Another reviewer echoed this sentiment, noting that although the building may be older, the team working there has years of experience and genuinely cares about the residents. They praised the therapy team as well as the vibrant atmosphere in the facility.

However, not all reviews were positive. One reviewer expressed concerns about communication from the facility regarding their loved one's care. They found it difficult to stay informed about their mother's condition due to uninformative nurses who failed to follow up with them or keep them updated on her needs. They also mentioned a lack of individualized care, highlighting issues such as providing diabetic patients with food containing excessive amounts of sugar.

Another reviewer had a negative experience with the front office staff, describing them as rude. They also mentioned a lack of communication regarding care plan meetings after their loved one had been in the facility for over three weeks. This person cautioned others against choosing this particular facility if they were seeking a loving and caring environment for their loved ones.

On a more positive note, one reviewer shared their overwhelmingly positive experience with The Park at Plano when their adult child was admitted after a long hospital stay. They felt comforted by the caring staff who went above and beyond to support both themselves and their child during this difficult transition period. While logistical reasons necessitated a move, they expressed gratitude towards the loving and comforting care provided by the facility.

Another reviewer had nothing but praise for The Park at Plano as their mother received rehab there. They emphasized that their mother felt cared for and thought of as an individual by the staff, which greatly aided in her recovery. Even after leaving the facility, their mother maintained contact with some of the staff members to update them on her progress.

However, one review raised serious concerns about neglectful care at the facility. The reviewer described a situation where their mother developed severe bed sores and other medical issues due to substandard care. They felt that their mother's altered mental status was not adequately addressed, which resulted in severe dehydration and a urinary tract infection. This person strongly warned others against choosing this facility if they wanted their loved ones to receive proper care.

In conclusion, The Park at Plano is an older facility with a dedicated staff that provides loving care to its residents. While some reviewers praised the friendly and happy atmosphere and excellent rehabilitation services, others had concerns about communication, individualized care, and neglectful practices. It is important for families to thoroughly research and visit potential nursing homes before making a decision to ensure they find the best fit for their loved ones' needs.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (3 miles)

Cafes

• Red Truck Cafe (0.3 miles)
• Mozart Bakery (1.9 miles)
• Mimi's Star Cafe (5.5 miles)
• Starbucks (5.9 miles)
• Starbucks (6.3 miles)
• Starbucks (6.9 miles)
• Starbucks (6.9 miles)

Restaurants

• In-N-Out Burger (0.4 miles)
• Chuy's (0.5 miles)
• King Buffet (0.9 miles)
• Braum's (1.4 miles)
• Vickery Park (1.5 miles)
• Sonic Drive-In (1.9 miles)
• Rodeo Goat (2.3 miles)

Places of Worship

• Shiloh Missionary Baptist Church (1.6 miles)
• Chase Oaks Church (2.1 miles)
• One Community Church (5.9 miles)

Parks

• Memorial Park (1.9 miles)
• Hoblitzelle Park (2.2 miles)
• Twin Creeks Park (5.1 miles)
• Russell Creek Park (5.4 miles)
• Windhaven Meadows Park (5.9 miles)
• Quail Run Park (6.2 miles)

Theaters

• Cinemark Holdings (2.4 miles)
• Alamo Drafthouse Cinema (6.5 miles)
• Cinemark (6.9 miles)

Physicians

• The ENT & Allergy Centers of Texas (3.7 miles)
• Eminent Medical Center (3.9 miles)
• Elizabeth Jekot Breast Imaging Center (4 miles)
• Dhat (4.9 miles)
• Baylor Medical Plaza (5 miles)
• Eye Care Associates (5.1 miles)
• Dallas Associated Dermatologists (5.4 miles)

Hospitals

• The Heart Hospital Baylor Plano (5 miles)
• Baylor Scott & White Medical Center (6.3 miles)

Transportation

• Arapaho Center Station (5.3 miles)