The Park In Plano
Save3208 Thunderbird Lane, Plano, TX 75075
For more information about senior living options: (844) 490-3973
The Park in Plano has friendly, caring staff who help residents adjust quickly. The administrator and staff know residents personally and treat each person's needs individually. Problems are handled professionally with residents' welfare as a priority. The Park's physicians are excellent, hands-on, and thorough. The facility is clean, beautiful, and welcoming. The menu is appealing and accommodates residents' likes and dislikes. There are plenty of fun activities and a home-like environment. The Park feels like an upbeat, caring, professional family taking care of loved ones. The rehab program is fantastic and keeps residents coming back. The staff communicate clearly and keep families well-informed. The team at The Park in Plano is dedicated, compassionate, and highly capable.
The Park in Plano has been described as unsafe for loved ones due to alleged neglect and unsafe practices. The facility is said to smell like urine around the clock and to leave residents unclean. Front desk and security are inadequate, with a front-door code posted publicly, compromising resident safety. Staff have been reported as slow to respond to call buttons and sometimes rude or neglectful. There are reports of bedsores, infections, and dehydration due to substandard care. Management has been criticized for poor communication and rude leadership, with several reviews warning to avoid placing loved ones there. Verbal abuse and rough handling by some CNAs have been described. The building is old and poorly maintained, with cleanliness and odor issues noted. Some reviewers urge to stay away and to seek alternative care options. There are accounts of residents being injured or left unattended, suggesting neglect.The Park In Plano is best suited for families seeking a small, home-like skilled-nursing environment where staff know residents personally, care plans are tailored, and rehabilitation services are a clear strength. This community often feels like a compassionate, tightly knit team, with residents engaged in frequent activities and meals that can be customized to preferences. It works well for families who want direct access to caregivers, a transparent path for medical oversight, and a setting that emphasizes a warm, family atmosphere over glossy modern amenities. However, it may not be the right fit for those who need the backing of a large, highly regulated campus with constant, high-intensity oversight or for families who prioritize a brand-new building with the latest design features.
The strongest earners here are the human relationships and the rehab-focused care. Reviews highlight a caring, long-tenured staff, strong clinical oversight from physicians, and a nurse- and therapist-led approach that often yields real progress - especially in rehabilitation. Families repeatedly praise staff who know residents by name, communicate clearly, and advocate effectively, with several pointing to proactive assistance when concerns arise. The facility's size cultivates a sense of accessibility: families feel heard, and activity directors consistently organize programs that keep residents engaged. The combination of clean spaces, inviting common areas, solid food options, and the ability to tailor meals and activities underpins a practical, day-to-day quality of life that many families value highly.
Yet the experience is not uniform. A substantial portion of reviews centers on serious negatives: inconsistent staffing levels, slow call-button responses, and episodes of neglect or unsafe conditions reported by some families. Odors, cleanliness fluctuations, and front-desk communication gaps appear in multiple accounts, with some residents' care described as inadequate or poorly coordinated. A number of reviews allege disregard for safety and dignity, including discharge confusion, and even more troubling claims of mistreatment. While other families refute these concerns, the recurring themes create a volatility that makes risk assessment essential for anyone considering care here. The reality is a community capable of warmth and excellent rehab, but also a setting where lapses can and do occur.
These tensions between strength and risk must be weighed thoughtfully against what the park actually delivers. The pros - personalized attention, robust rehabilitation, a culture of compassionate care, and meaningful daily activities - often compensate for the facility's aging building and occasional operational gaps for residents who do well with a smaller, hands-on team. For a resident who thrives on routine, close personal interaction, and steady communication with a stable staff cohort, The Park In Plano can feel like a lifeline. Conversely, for a loved one who requires relentless supervision, needs frequent, urgent assistance, or has had prior safety incidents in past placements, these cons may overwhelm the positives. The key is disciplined oversight: insist on regular care conferences, observe call-button responsiveness, and verify staffing levels across shifts.
Prospective families should approach with a clear plan to mitigate risk. If The Park In Plano is under serious consideration, request up-to-date survey results, meet with the Director of Nursing, and seek candid conversations about staffing ratios, response times, and how problems are escalated. Tour during various times of day to gauge consistency, and speak with multiple residents' families about their experiences. Consider alternatives if a newer facility with expansive amenities, higher staffing levels, or a spotless safety record is a priority, or if past concerns about cleanliness or responsiveness are a deciding factor. The Park can be a heartfelt, effective choice for the right resident, but it demands vigilant selection and ongoing family involvement.
In the end, The Park In Plano stands out for genuine care, practical rehab outcomes, and a family-like atmosphere that can transform a difficult transition into meaningful progress. It is not a one-size-fits-all solution. For families able to commit to active engagement, frequent care planning, and close monitoring, the positives often outweigh the drawbacks. For those needing unwavering safety guarantees, pristine modernization, or uncompromising daily housekeeping, alternatives deserve consideration. A careful, questions-first approach - paired with a short-term trial or rehab-focused stay - will reveal whether this community can truly become the trusted home sought for a loved one.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (16 miles away) Dallas-Fort Worth International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Park In Plano is an assisted living community located in Plano, TX. It offers a wide range of amenities to enhance the quality of life for its residents. These amenities include a beauty salon, Cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished apartments, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms in every apartment, restaurant-style dining options with special dietary restrictions taken into consideration, a small library for reading enthusiasts, telephone services available to residents for communication purposes, transportation arrangements for non-medical needs and doctors appointments are also offered by the community. Additionally, there is a wellness center on-site that provides various health-related services and Wi-Fi/high-speed internet connectivity throughout the premises.
In terms of care services provided at The Park In Plano assisted living community includes 24-hour call system ensuring residents' safety and immediate assistance when needed. There is also round-the-clock supervision available by the staff members. Activities of daily living assistance such as bathing and dressing are provided to support residents with their personal care needs. Assistance with transfers is given to those who require help with mobility. Residents with diabetes can benefit from specialized diet plans catered by the community's culinary team. Meal preparation and service are provided as part of their comprehensive care program. Medication management is offered to ensure proper administration of medications according to individual needs. A mental wellness program is implemented to address the emotional well-being of all residents. Special dietary restrictions are accommodated to meet specific medical requirements or personal preferences. Transportation arrangements including transportation to healthcare providers are available for convenience.
Various activities are organized regularly at The Park In Plano assisted living community such as concierge services that assist residents with various requests or tasks they may have. Fitness programs are conducted keeping in mind the physical well-being of the residents. Planned day trips are organized to encourage socialization and exploration. Resident-run activities allow individuals to actively participate in organizing activities that interest them. Scheduled daily activities provide a structured routine for residents to engage in new experiences and hobbies.
The community is conveniently located with two cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby making it easily accessible and convenient for the residents.
Overall, The Park In Plano offers a comfortable and supportive living environment with comprehensive care services and numerous amenities to ensure the well-being and satisfaction of its residents.
The Park In Plano is located at 3208 Thunderbird Lane, Plano, TX 75075 in Collin County, Texas
The Park In Plano on seniors.fyi includes 5 photos including images showing hardwood floor, decor, trees, interior, artwork, living room, fireplace, television, and more.
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