Accel At Willow Bend
Save2620 Communications Parkway, Plano, TX 75093
For more information about senior living options: (844) 490-3973
The therapy team at Accel is praised for their dedication and effective support in helping patients recover, with specific recognition for individuals like Heidi, the Head of Therapy Services. Many reviewers appreciate the clean and orderly environment at Accel, noting that the staff works hard to maintain the facilities regularly. Some family members found the administration and staff to be friendly, helpful, and committed to making the patients' experiences as positive as possible. Reviewers mentioned that financial discussions were handled transparently, easing concerns about unexpected costs during their loved ones' stay. Multiple reviewers expressed gratitude for attentive nursing care from certain staff members, highlighting their kindness and professionalism in patient interactions.
The facility is consistently short-staffed and has frequent staff changes, leading to inadequate care for residents. Patients face difficulties in getting their deposits refunded, resulting in prolonged disputes and the need for legal intervention. New arrivals often experience a lack of communication regarding medication and care plans. Residents are sometimes left unattended for long periods, compromising their safety and comfort. There are complaints about neglect, including missed meals and inadequate personal hygiene assistance. Staff members display unprofessional behavior, with reports of rudeness towards patients. Medical concerns raised by families are often dismissed or inadequately addressed, leading to serious health complications. Residents experience delays in receiving necessary care and therapy services during their stay. The quality of food served is described as mediocre, with issues related to temperature and preparation. The overall environment is characterized as unsafe and uncaring, leading to a loss of trust from families regarding the treatment provided to their loved ones.The experiences shared by families and patients regarding various rehabilitation facilities highlight a significant disparity in the quality of care provided. Several reviews express deep dissatisfaction with one particular establishment, where consistent issues such as lack of communication, unfriendly staffing practices, and inadequate medical attention have created a troubling environment for patients. One reviewer emphasized that their family member had an agonizing ordeal with staff who were not only short-staffed but also frequently changing. This resulted in confusion surrounding medication administration and care protocols, leading to an extended struggle over retrieving a deposit made during admission. After nine months of frustration filled with excuses from the facility, legal action became necessary to recover the funds.
In sharp contrast to this negative experience stands the review of Accel at Willow Bend, which garnered praise for its attentive and compassionate staff. Families noted that they communicated openly about care plans and therapy sessions. The facility was applauded for its cleanliness, accommodating dietary preferences upon request, and the genuine concern shown by caregivers like Melva, whose attentiveness left a positive impression on many. The physical therapy team significantly contributed to patient recovery with personalized exercises aimed at improving their self-sufficiency—illustrating how impactful dedicated staff can be on overall health outcomes.
However, despite some positive feedback about certain facilities like Accel at Willow Bend, numerous accounts expose alarming patterns of neglect observed in other places. One reviewer described their mother enduring hunger due to missed meals while receiving inadequate attention post-rehabilitation activities. The frustration was palpable as families pointed out unclean bedsheets and general indifference from staff members who failed to attend to residents’ basic needs—a sentiment shared by multiple reviewers who felt ignored during critical moments when assistance was urgently required.
A particularly disturbing account detailed an elderly man's harrowing five-week stay marked by inadequate hygiene practices and poor communication among care teams. Family members reported feeling helpless as their loved one went without proper showers or basic supplies for personal hygiene throughout his stay. This complete lack of respect for dignity raised serious concerns about patient treatment within some facilities—as aides allegedly spoke roughly or dismissively to residents in need.
Moreover, there were horrifying incidents recounted where patients faced potential life-threatening conditions that seemed dismissed by nursing staff until emergency signals arose—like signs of stroke or pneumonia appearing too late after negligence had already occurred. One family expressed distress over how their loved one's condition deteriorated rapidly after discharge from rehab only to be rushed back into emergency care hours later due to severe health complications attributed directly to inadequate monitoring during their stay.
Desperate calls for accountability urged others not only against neglectful care settings but weighed heavily against systemic problems exacerbated by external factors such as COVID-19 protocols influencing operational decisions detrimental to resident welfare. These narratives intertwine themes of disappointment mixed with pleas urging prospective clients seeking rehabilitation services; ultimately serving as cautionary tales advocating vigilance when choosing healthcare solutions that should prioritize compassion over profit—a sentiment echoed by those who've experienced mismanagement firsthand while entrusting facilities with vulnerable loved ones' lives.
Ultimately, these reviews tell a compelling story about the dire consequences impact caregivers can have on vulnerable individuals navigating recovery processes across different settings—shaping opinions that could steer future decisions away from establishments lacking quality assurance principles toward those demonstrating exceptional dedication rooted firmly in individualized patient support systems essential for healing journeys within rehabilitation contexts.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (13 miles away) Dallas-Fort Worth International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accel At Willow Bend is a premier assisted living community located in Plano, TX. Our community offers a wide range of amenities and care services to ensure that our residents feel comfortable and cared for at all times.
Our amenities include a beauty salon, where residents can get pampered and look their best. We also offer cable or satellite TV for entertainment purposes, as well as community-operated transportation for easy access to important appointments and outings. Our computer center ensures that residents stay connected with loved ones, and our fitness room promotes an active lifestyle.
Each resident at Accel At Willow Bend will enjoy fully furnished accommodations, complete with private bathrooms and kitchenettes for added convenience. Housekeeping services are provided to maintain a clean and tidy living space. Outdoor spaces such as gardens are available for residents to enjoy nature.
Our dining options provide delicious restaurant-style meals prepared by our skilled chefs. Special dietary restrictions are accommodated upon request to ensure that every resident's needs are met. A small library is available for residents who enjoy reading, and telephone service is accessible for communication purposes.
The wellness center at Accel At Willow Bend offers various programs aimed at promoting mental well-being. Wi-Fi and high-speed internet allow residents to stay connected online. Transportation arrangements for non-medical purposes as well as doctors' appointments are readily available.
In terms of care services, we provide 24-hour call systems and supervision to ensure the safety of our residents at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided when necessary. Medication management is offered to ensure proper dosage administration. We also offer specialized care such as diabetes diets and high acuity care.
A variety of activities are planned throughout the week to keep residents engaged and entertained. Fitness programs promote physical activity, while scheduled daily activities cater to individual interests. Residents can also participate in resident-run activities or go on planned day trips organized by our staff.
Accel At Willow Bend is conveniently located near several amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows for easy access to necessary services and enjoyable outings.
Overall, Accel At Willow Bend is a vibrant and caring assisted living community that provides top-notch amenities and care services to ensure the well-being and happiness of our residents.
This part of Plano, Texas, offers a variety of conveniences and amenities that cater to seniors looking for a comfortable and accessible living environment. The proximity to multiple cafes, pharmacies, hospitals, restaurants, physicians, places of worship, theaters, and parks ensures that residents have easy access to essential services and recreational activities. Additionally, the presence of well-known establishments such as Starbucks, Walgreens, Texas Health Presbyterian Hospital Plano, and Cinemark provides a sense of familiarity and quality care within the community. With nearby parks like Coyote Creek Park and Arbor Hills Nature Preserve offering opportunities for outdoor leisure and relaxation, seniors can enjoy a peaceful yet vibrant lifestyle in this part of Plano.
Accel At Willow Bend is located at 2620 Communications Parkway, Plano, TX 75093 in Denton County, Texas
Accel At Willow Bend on seniors.fyi includes 6 photos including images showing interior, fireplace, decor, chandelier, wall art, patio, seating area, rehabilitation, and more.
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