Crown Point Health Suites in Lubbock, TX

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  • Interior

    A cozy bedroom with a single bed, colorful bedding, and wall art.

  • Outdoors

    The entrance to a residential or community complex named Crown Point, featuring a well-maintained lawn and clear blue sky.

  • Decor

    A cozy and colorful bedroom showcasing a single bed with a vibrant quilt, complemented by soft lighting and decorative elements.

  • Living Room

    A cozy living room featuring a blue sofa, a round table set with plates, and natural light streaming through the window.

  • Building

    Entrance to Dawn Point, featuring well-maintained landscaping and clear blue skies.

  • Architecture

    A charming single-story house under a cloudy sky.

  • Bedroom

    A cozy room featuring a bed with a colorful quilt, a television mounted on the wall, and a dresser, creating a comfortable living space.

  • Landscaping

    A modern building with a courtyard, set under a partly cloudy sky.

  • Lighting

    A cozy lobby featuring elegant lighting, comfortable seating, and a well-stocked bookshelf.

  • Outdoor

    A serene view of a modern building surrounded by lush greenery and a partly cloudy sky.

  • Gym

    An elderly individual participating in a physical therapy session, using support bars for assistance.

  • Healthcare

    A healthcare professional conducting a check-up on an elderly patient in a clinical setting.

Crown Point Health Suites in Lubbock, TX

Crown Point Health Suites is a nursing home community in Lubbock, TX.

Information last verified:

6640 Iola Avenue, Lubbock, TX 79424

For more information about senior living options: (866) 208-4318

3.4 from 126 reviews
5 stars
67
4 stars
8
3 stars
4
2 stars
4
1 stars
43

Overall Review of Crown Point Health Suites

common 26 reviews mention this

Staff care is a mixed picture

Residents and families frequently describe staff as caring and attentive, though some reviews also report serious lapses.

Many reviews praise nurses, CNAs, and rehab therapists for being supportive, compassionate, and responsive—often highlighting encouragement during recovery and staff who keep families informed. Several people describe communication as a point of value, including setting goals for progress and calling when conditions change. At the same time, other residents and families report delays in call lights, missed needs, and breakdowns in day-to-day supervision, including concerns about medication timing and accountability. Overall, the feedback centers on whether staff follow through consistently from shift to shift.

common 12 reviews mention this

Food quality stands out

Food is commonly described as outstanding or surprisingly good, aligning with the community’s restaurant-style dining.

A recurring theme in reviews is the food: multiple families call it amazing, outstanding, or fabulous, and several mention specific meals or that their loved one enjoyed dining. Residents also describe dining as a positive part of day-to-day comfort, with one reviewer mentioning a private-suite feel and another comparing it favorably to other facilities they visited. The community offers restaurant-style dining and diet support like special-diet restrictions, which matches the way some reviews frame meals as a handled part of care rather than an afterthought. A smaller set of reviews is less favorable, but the majority of dining feedback is positive.

common 14 reviews mention this

Rehabilitation therapy receives credit

Rehab therapy is a frequent reason families recommend the community, especially for getting residents back home.

Many reviews specifically credit physical therapy and the rehab team for helping residents regain mobility, confidence, and progress toward discharge. Several families describe therapy teams setting and pursuing recovery goals, including consistent support across nursing and therapy departments. Some reviewers also mention the variety of therapies available, along with practical help like wound care and pain management support. Even among less-positive reviews, rehab is sometimes singled out as the one part that worked better than expected, suggesting therapy quality is a key differentiator in resident experience.

common 5 reviews mention this

Activities help residents stay engaged

Residents and families mention scheduled activities like games and events that help break up the day.

Reviews describe daily and planned activities such as bingo, dominoes, movie afternoons, and other social events that give residents something to look forward to. Some families also mention outings and an activity calendar, including events hosted in outdoor space. The community also lists planned day trips and resident-run activities, which fits the way multiple reviewers describe engagement as part of the routine. While a few reviews suggest activities are limited for certain long-term residents, the most consistent theme is that social programming is available and used.

caveat 14 reviews mention this

Care concerns include staffing and delays

Some reviews raise serious concerns about supervision, call-light response, and medication follow-through.

A notable number of reviews report problems that families describe as safety or care breakdowns, including delayed response to call lights, missed needs, and communication gaps with family. Several of the most negative accounts describe hygiene issues, neglected or inconsistent attention to medical needs, and concerns about accountability when something goes wrong. There are also reviews that mention discharge timelines, coordination, and whether families were kept informed when conditions changed. These recurring complaints center on consistency—whether staffing and oversight are sufficient to reliably meet individual needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lubbock International (12 miles away) Lubbock International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Places of Worship

  • The Heights Fellowship (0.2 miles)
  • Hope Lutheran Church & School (1.9 miles)
  • Fresh Fire Fellowship (2 miles)
  • Southcrest Baptist Church (3 miles)

Restaurants

  • The Funky Door (0.4 miles)
  • Potbelly Sandwich Shop (0.5 miles)
  • Picoso's Mexican Kitchen (0.6 miles)
  • The Farmhouse Restaurant (0.8 miles)
  • Taco Villa (0.8 miles)
  • Freddy's Frozen Custard & Steakburgers (0.9 miles)
  • Chick-Fil-A (0.9 miles)

Physicians

  • Caprock Oral & Maxillofacial Surgery (0.6 miles)
  • Regal Park Medical Center (1.1 miles)
  • Laser Dynamics (1.3 miles)
  • Occupational Medicine Occmed Associates (1.5 miles)
  • Dr Barker's Office (1.5 miles)
  • Arthritis & Osteoporosis (1.6 miles)
  • West Texas Digestive Disease (1.8 miles)

Pharmacies

  • United Pharmacy (0.9 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Target Pharmacy (1.1 miles)
  • Thornhill's Pharmacy (1.3 miles)
  • Drug Emporium (1.9 miles)
  • CVS Pharmacy (2.4 miles)

Parks

  • Remington Park (1.3 miles)
  • Ratliff Park (1.3 miles)
  • The Trails Park (1.5 miles)
  • Jan Jennings Park (1.8 miles)

Theaters

  • Lubbock PREMIERE LUX 16 IMAX & Pizza Pub (1.4 miles)

Cafes

  • Starbucks (2.2 miles)
  • Panera Bread (2.4 miles)

Hospitals

  • Umc Health System (2.4 miles)
  • Kings Park Family Health Center (2.6 miles)

Frequently Asked Questions

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