Overall Review of Retama Manor Nursing Center - Laredo-West
common35 reviews mention this
Staff attentiveness is a focal point
Residents and families repeatedly describe the nurses and staff as attentive and involved in care.
Across many reviews, families say they felt comfortable because staff members were helpful, courteous, and responsive to needs. Several reviewers also mention nurses keeping them updated and taking precautions for residents’ wellbeing. A few negative reviews contrast that by describing understaffing or moments when help was delayed, including concerns about alarms and soiled diapers.
common8 reviews mention this
Therapy and rehab support
Rehabilitation therapy is a recurring reason families say residents improve.
Multiple reviews mention physical or therapy support making a noticeable difference, including getting stronger or walking again. Others thank therapists by name or describe therapy as part of the overall care team. While most comments are positive about rehab, the critiques focus more on staffing and basic care lapses than on therapy itself.
caveat2 reviews mention this
Dining gets mixed reactions
Dining is inconsistent, with both praise for the menu and complaints about food quality.
One review calls out a very complete menu, and another praises the menu alongside overall service. In contrast, at least one resident-family review says the food was “horrible.” Residents who discuss dining still generally tie it to day-to-day comfort, while the negative feedback describes broader problems.
caveat3 reviews mention this
Communication during stays varies
Family communication is reported as strong at times, but there are complaints about unreachable staff.
Several reviewers describe nurses keeping them informed about progress on a daily or ongoing basis. However, at least one negative review says calls weren’t answered and follow-ups didn’t happen after dropped video calls. Overall, feedback suggests communication can depend on circumstances and timing.
caveat3 reviews mention this
Care-staffing and privacy concerns
A recurring concern is limited attention, including room-sharing and care gaps.
The negative reviews mention understaffing and patients left unattended, along with issues like delayed help for basic needs. Some also describe limited privacy due to sharing rooms. There are additional complaints about laundry problems and broader concerns about how residents were treated shortly after admission.
common3 reviews mention this
Facility cleanliness stands out
Cleanliness and maintenance are mentioned as strengths by multiple reviewers.
Several reviews say the facility was clean and well maintained. Other feedback groups cleanliness together with patient care and efficient, friendly service. While the negative reviews focus more on staffing and daily care issues, the cleanliness remarks are consistently positive in the reviews that mention them.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Retama Manor Nursing Center - Laredo-West on seniors.fyi includes 9 photos including images showing interior, dining, bedroom, healthcare, lighting, therapy room, outdoor, exercise equipment, and more.
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Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
Retama Manor Nursing Center - Laredo-West photos
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Interior
Building
Bedroom
Dining
Lighting
Garden
Lobby
Exercise Equipment
Healthcare
Interior
Bedroom
Dining
Landscaping, Building, and Exterior
Lighting
Garden, Outdoor, Patio, and Tree
Lobby, Seating, Waiting Area, and Reception
Exercise Equipment, Rehabilitation, and Therapy Room
Healthcare
Bright Lighting and Open Space
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198 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Laredo International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Intimate, small-scale setting with highly attentive staff and engaging activities.
Fecal Incontinence in Older Adults: A Comprehensive Guide
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
