Retama Manor Nursing Center - Laredo-West
Save1200 Lane, Laredo, TX 78043
For more information about senior living options: (844) 490-3973
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Across a wide chorus of voices, the staff and care teams at Laredo West (also referenced as Retama West and Retama Manor West in several notes) are repeatedly described as devoted, attentive, and deeply invested in the well?being of their residents. Families recount admissions through discharge as a continuous thread of care, with nurses and aides keeping loved ones' relatives informed every step of the way. The facility is consistently described as clean and welcoming, and many reviewers emphasize the courteous and patient demeanor of the team, expressing heartfelt gratitude for the ongoing effort put into caring for elderly residents. The overarching message from these accounts is one of sincere appreciation for the people who show up day after day to support families during challenging times.
A recurring theme in the positive reviews is that the facility truly embodies the values it promotes. One reviewer recalls seeing a poster at the entrance outlining core values and notes that, in practice, those words are lived out in real, meaningful ways. The writer highlights COMPASSION as a key trait shown by every staff member, describing the team as compassionate, loving, and helpful. For many families, this sense of a "family taking care of him" underlines their trust in the environment, and they offer thanks for the way their loved ones are treated with dignity and kindness.
Therapy and rehabilitation consistently emerge as standout components of the care provided. Families praise therapists by name, with one recipient giving special thanks to Dora and Jaime for their part in helping a patient regain strength. The sentiment from several accounts is one of genuine relief and gratitude for the progress seen, with phrases like "therapy really helped me get back to where I was before" and "they work me out pretty good." These testimonials underscore the positive impact of dedicated rehab staff and the sense of improvement and empowerment that families observe in their loved ones.
Many reviewers who have long-term experience with the facility speak movingly about the home-like atmosphere and the steadiness of care. One son, reflecting on three years of care for his father, shares that his father never complained and even declined to come home, saying, "This is my home." The note expresses deep comfort that his father was in a place where a family would continue to care for him, and another family member thanks Retama West for the care that helped her father recover and be discharged with confidence. Throughout these stories, a sense of gratitude for a steady, compassionate presence - whether through nursing, administration, or therapy - runs through the narratives.
Not all feedback is unqualified praise, and several reviews raise concerns that are important for families to consider. One account describes short staffing and a lack of privacy, with patients sharing rooms and experiencing poor food quality, as well as ongoing laundry issues and clothes or blankets going missing. The reviewer closes with a strong cautionary note, expressing that they would not want a loved one to be in that situation. Another detailed critique centers on communication challenges and responsiveness, describing a late-evening experience where calls and a video visit were not adequately answered or followed up on, despite assurances from the leadership that were later offered. These voices remind readers that, while many families have had positive experiences, there are areas in need of attention and improvement.
On the other side of the spectrum, there are powerful affirmations of care and community that highlight resilience and trust in the staff. Several entries speak to the openness and kindness of the team, noting that the facility had just opened or had recently expanded and that the staff consistently demonstrated understanding and warmth toward residents and families. A number of reviews describe situations of significant improvement or recovery, with residents regaining mobility and independence thanks to the dedication of therapists and nurses. There is also praise for administrative responsiveness and a clear sense that the team is willing to help with problems and patient needs, which many families find deeply reassuring during times of stress.
The collection of comments also touches on extraordinary moments during extraordinary circumstances. One review describes the first day a family member could visit their father in more than a year due to pandemic restrictions, emphasizing the staff's ongoing commitment to care despite difficult conditions. The writer expresses profound gratitude for the daily attention and the doctors and staff who attend to the patient's needs, underscoring the importance of consistent, compassionate care even in challenging times. Other notes highlight the comfort families gain from seeing a loved one supported by a strong team of nurses, aides, therapists, and administrators who communicate well and show up with empathy and professionalism.
Taken together, these reviews sketch a nuanced portrait of a facility that inspires heartfelt gratitude and loyalty in many families, while also acknowledging meaningful opportunities for growth in certain areas. The positive messages consistently emphasize attentiveness from admission to discharge, a clean and respectful environment, and a culture that prioritizes genuine compassion and patient-centered care. The strongest praise goes to the therapists and nursing staff who help residents regain strength and live with dignity, and to the administrators who are viewed as approachable and responsive. For families seeking care in the Laredo area, the stories suggest a facility where dedicated professionals work hard to create a place that feels like home for elderly residents, even as some families remain mindful of the need for improvements in staffing, privacy, food, and communication. In every note, however, gratitude shines through: thanks to the many nurses, aides, therapists, and leaders who dedicate themselves to the health, comfort, and dignity of their patients.
Retama Manor Nursing Center - Laredo-West is an assisted living community located in Laredo, TX. Our community offers a range of amenities designed to provide comfort, convenience, and opportunities for socialization. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment purposes. We also offer community-operated transportation services to help residents get around easily.
For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. Residents can also take advantage of our fully furnished accommodations, which include private bathrooms and kitchenettes.
To support the physical well-being of our residents, we have a fitness room and outdoor space where they can engage in exercise or simply relax amidst nature. For mental stimulation and leisure activities, we have a gaming room, small library, and resident-run activities.
In terms of care services, our staff is available 24 hours a day to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions to cater to individual needs. Additionally, transportation arrangements are available for non-medical purposes as well as for doctor appointments.
At Retama Manor Nursing Center - Laredo-West, we prioritize the overall wellness of our residents by providing a mental wellness program and offering scheduled daily activities. Residents can also partake in fitness programs and planned day trips organized by the community. Furthermore, our concierge services ensure that residents receive personalized attention and assistance whenever required.
Overall, our assisted living community strives to create an inclusive environment where residents can enjoy their independence while receiving the necessary care and support they need.
Retama Manor Nursing Center - Laredo-West is located at 1200 Lane, Laredo, TX 78043 in Webb County, Texas
Retama Manor Nursing Center - Laredo-West on seniors.fyi includes 9 photos including images showing interior, dining, bedroom, healthcare, lighting, tree, patio, bright lighting, and more.
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