Retama Manor Nursing Center - Laredo-West

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  • Interior

    A spacious dining area with red tablecloths and ample seating.
  • Building

    Exterior view of a nursing center with clear signage and well-maintained landscaping.
  • Bedroom

    A well-lit hospital patient room featuring two beds and a view outside.
  • Dining

    A spacious dining area with tables and chairs arranged for guests.
  • Lighting

    A spacious dining area with tables and chairs, designed for social gatherings.
  • Garden

    A sunny outdoor view of a home featuring a spacious garden, a large tree, and patio furniture.
  • Lobby

    Cozy waiting area with comfortable seating and a welcoming sign.
  • Exercise Equipment

    A spacious rehabilitation therapy room equipped with various exercise tools and a clean, clinical aesthetic.
  • Healthcare

    A view of a patient room in a healthcare facility featuring two beds and warm-colored walls.

Retama Manor Nursing Center - Laredo-West

1200 Lane, Laredo, TX 78043

For more information about senior living options: (844) 490-3973

4.4 from 52 reviews
5 stars
42
4 stars
1
3 stars
2
2 stars
1
1 stars
6

Skilled Nursing Facility

Overall Review of Retama Manor Nursing Center - Laredo-West

Pros

  • pro The staff are attentive and diligent from admissions to discharge.
  • pro The nursing staff keeps families informed at all times.
  • pro The facility is clean, and the staff are courteous and patient.
  • pro The staff are compassionate, loving, and helpful.
  • pro Therapists and nursing staff help patients regain strength and mobility.
  • pro Administration is approachable and maintains an open-door policy.
  • pro The staff treat residents with dignity and respect and keep families informed daily.
  • pro The service is excellent, with good cleanliness, a complete menu, and friendly, efficient staff.
  • pro The facility is highly recommended and is seen as a good place for veterans.

Cons

  • pro The facility was short-staffed and left patients unattended.
  • pro Patients had to share rooms, limiting their space and privacy.
  • pro The food was horrible.
  • pro There were ongoing laundry issues, with clothes and blankets going missing.
  • pro Staff left a patient yelling for drinks and help, with soiled diapers, indicating poor care.
  • pro It was described as chaotic, with alarms and people yelling, suggesting a lack of empathy and proper training.
  • pro After-hours calls were not answered and communication was poor.

Review

Retama Manor West in Laredo-West is best suited for families prioritizing compassionate, hands-on care and a therapy-focused path to recovery for an elderly loved one who may require long-term oversight. The community earns strong praise for attentive admissions, transparent communication, and consistent nursing presence, with multiple families noting that staff keep relatives informed and involved from day one. It is especially well-regarded for residents dealing with Alzheimer's or other cognitive challenges, where patient, empathetic caregivers and a collaborative therapy team help ease daily routines. For families who value a welcoming, family-like atmosphere and a team approach that includes rehabilitation as a central element of care, Retama Manor West stands out as a solid option.

Those weighing alternatives should consider privacy, dining quality, and staffing consistency. Several reviews flag the drawbacks of shared rooms, limited privacy, and occasional lapses in housekeeping or laundry - issues that can matter a lot to families seeking a more private, unshared living arrangement. Food quality is another recurring theme, with critiques suggesting meals do not always meet expectations. Telephone responsiveness after office hours is cited in at least one account, illustrating that after-hours communication can be uneven. For families prioritizing private rooms, a consistently high-quality dining program, or uniformly reliable after-hours access, exploring other options may be warranted.

The strongest positives center on the staff's compassion, accessibility, and professionalism. Families repeatedly highlight compassionate nurses, attentive aides, and a therapy team that drives real progress, often crediting therapists by name for helping patients regain mobility and independence. Administration is frequently described as approachable, with open-door policies and a willingness to address concerns promptly. Cleanliness and a well-maintained environment appear consistently in praise, and the comprehensive care approach - nursing, therapy, and daily medical oversight - gives families confidence that their loved ones are treated with dignity and respect. Numerous testimonials celebrate how well staff communicate progress and respond to questions, easing the emotional burden of care.

Yet the record does include meaningful concerns. Short-staffing and the resulting perception of unattended patients recur in some reviews, undermining the otherwise positive tone. Privacy trade-offs inherent to shared rooms can be a dealbreaker for some families, particularly when personal space and quiet are top priorities. There are also reports of lapses in food quality and occasional laundry issues, including missing items, which can erode trust if not proactively managed. A few families describe experiences where responsiveness and empathy did not meet expectations, underscoring that outcomes may vary by shift, staff experience, and individual interactions. These factors matter when evaluating whether this community aligns with specific non-negotiables.

Overall, the strong clinical framework and a culture of compassionate care present a compelling offset to many of Retama Manor West's cons for families who prioritize ongoing rehab, open communication, and a warm, respectful atmosphere. The facility's reputation for attentive nursing, effective therapy, and veteran-friendliness - as indicated by VA contracting and veteran-focused care - adds a meaningful layer of reliability for those with specific benefits or needs. For families able to accept the potential trade-offs of shared rooms, variable after-hours responsiveness, and food or laundry quirks, Retama Manor West offers a practical, experienced path to sustained support and genuine progress. It remains a strong recommendation for long-term residents who thrive on consistent caregiver engagement and a rehabilitation-forward care plan.

For the decision-maker, the next steps are concrete: assess room preferences and privacy needs early, request to meet the therapy team and observe a therapy session, and ask pointed questions about staffing patterns across day and night shifts. Inquire about the facility's process for handling laundry and meal service to gauge consistency, and request recent anecdotes from other families about communication during transitions and discharges. If the loved one requires private quarters, more predictable dining, or a consistently rapid after-hours response, it may be prudent to compare with alternatives. If, instead, the priority is a caring, engaged staff, a strong rehabilitation program, and a home-like environment where families feel welcome, Retama Manor West is a dependable choice worth pursuing.

Features

Housing

  • 198 resident community capacity 198 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Laredo International (13 miles away) Laredo International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Retama Manor Nursing Center - Laredo-West is an assisted living community located in Laredo, TX. Our community offers a range of amenities designed to provide comfort, convenience, and opportunities for socialization. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment purposes. We also offer community-operated transportation services to help residents get around easily.

For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. Residents can also take advantage of our fully furnished accommodations, which include private bathrooms and kitchenettes.

To support the physical well-being of our residents, we have a fitness room and outdoor space where they can engage in exercise or simply relax amidst nature. For mental stimulation and leisure activities, we have a gaming room, small library, and resident-run activities.

In terms of care services, our staff is available 24 hours a day to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions to cater to individual needs. Additionally, transportation arrangements are available for non-medical purposes as well as for doctor appointments.

At Retama Manor Nursing Center - Laredo-West, we prioritize the overall wellness of our residents by providing a mental wellness program and offering scheduled daily activities. Residents can also partake in fitness programs and planned day trips organized by the community. Furthermore, our concierge services ensure that residents receive personalized attention and assistance whenever required.

Overall, our assisted living community strives to create an inclusive environment where residents can enjoy their independence while receiving the necessary care and support they need.

Nearby Places of Interest

Restaurants

  • Taco Palenque (11.6 miles)
  • Rocha's Bar And Grill (11.9 miles)
  • El Quinto Sol (12.1 miles)
  • República Cantina De México (12.2 miles)
  • Posh Sushi & Grill (12.5 miles)
  • Finca Cocina Mexicana (13.1 miles)
  • La Roca Seafood Restaurant (13.3 miles)

Pharmacies

  • Walmart Pharmacy (12.1 miles)
  • Walgreens (13.3 miles)
  • H-E-B Pharmacy (13.4 miles)
  • Walgreens (13.4 miles)
  • CVS Pharmacy (14 miles)
  • Walgreens (14.3 miles)
  • CVS Pharmacy (14.5 miles)

Transportation

  • Laredo International Airport (LRD) (12.6 miles)
  • Grupo Senda (16.8 miles)
  • Omnibus de México (16.8 miles)
  • Central de Autobuses de Nuevo Laredo (16.9 miles)

Physicians

  • Laredo Premier Healthcare (13.3 miles)
  • Espinoza Martinez Esteban Dr (15 miles)
  • Antonio Macias Rendon (15.3 miles)
  • Skin & Laser Center (15.3 miles)
  • Ramirez Rubio Alfredo Dr (15.8 miles)
  • Dra. Alejandra Daw Garza (16.8 miles)
  • Cardenas Thomae Ana Laura Dra (16.8 miles)

Cafes

  • Starbucks (13.4 miles)
  • Bolillos Cafe (13.4 miles)
  • Caffe Dolce (14.3 miles)
  • El Pirata Seafood (15.9 miles)
  • Starbucks (16.5 miles)

Hospitals

  • Laredo Medical Center (13.6 miles)
  • Hospital Cruz Roja (15.3 miles)
  • Servicios de Salud de Tamaulipas (15.7 miles)

Parks

  • North Central Park (13.9 miles)
  • Parque Viveros (14.7 miles)
  • San Augustin Plaza (15.6 miles)

Places of Worship

  • St Patrick's Church (13.9 miles)
  • Divine Mercy Catholic Church (14.6 miles)
  • Iglesia Catedral del Espiritu Santo (16.2 miles)

Theaters

  • Alamo Drafthouse Laredo (14 miles)
  • Cinemark Mall Del Norte (14.8 miles)
  • Cinemark (14.9 miles)

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