Willow Rehab & Nursing in Kilgore, TX

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  • Interior

    A cozy, empty room featuring a rocking chair and large windows.

  • Decor

    A cozy sitting area featuring a mix of chairs and a table, with warm lighting and floral wallpaper.

  • Living Room

    A cozy interior setting featuring a sofa, bookshelves, and soft lighting.

  • Bedroom

    A hospital room featuring a bed, furniture, and natural light.

  • Lobby

    A festive outing as a person in a Grinch costume spreads holiday cheer to seniors in a community lobby.

  • Chandelier

    A spacious, elegantly decorated room featuring tables, empty chairs, and a Christmas tree, illuminated by chandeliers.

  • Tree

    A beautifully decorated Christmas tree with lights and ornaments, set in a cozy indoor space.

  • Rocking Chairs

    A vintage cabinet and a rocking chair sit in an empty room with patterned wallpaper.

Willow Rehab & Nursing in Kilgore, TX

Willow Rehab & Nursing is a nursing home community in Kilgore, TX.

Information last verified:

1901 Whippoorwill, Kilgore, TX 75662

For more information about senior living options: (866) 208-4318

4 from 57 reviews
5 stars
39
4 stars
3
3 stars
2
2 stars
2
1 stars
11

Overall Review of Willow Rehab & Nursing

common 18 reviews mention this

Staff care and communication stand out

Residents and families consistently describe staff as caring, helpful, and responsive.

A large share of reviews highlight staff who are attentive to needs, professional, and communicative. Several reviewers specifically mention staff being welcoming, kind, and supportive for residents and families during stressful situations. A smaller number of reviews take the opposite view, describing missed needs, inattentiveness, and problems that families had to advocate through.

differentiator 10 reviews mention this

Rehab therapy is frequently praised

Therapy quality is a recurring strength, with many praising the team and rehab approach.

Many reviews call out the therapy program as a key reason families felt comfortable recommending the facility. Residents and families mention therapists who are knowledgeable and encouraging, and describe rehab services as making a real difference. Even in negative reviews, physical therapy is sometimes singled out as the better part of the experience, alongside concerns about other day-to-day areas.

common 4 reviews mention this

Activities keep residents engaged

Activities and daily programming come up often, with residents participating in multiple ways.

Reviews frequently mention activities and engagement, including scheduled daily activities and group options that involve residents. Some reviewers describe the facility as having a family-like environment that supports participation, while others point to therapy combined with activity time as part of the overall routine.

caveat 5 reviews mention this

Food and medication timing draw criticism

Some families report serious issues with food service and medication handling.

A recurring theme in negative reviews is food arriving late or cold, along with complaints about meal quality. Several reviewers also describe medication-related problems, including backorders or errors that required families to step in. A few reviews connect these concerns with broader breakdowns in support, such as gaps in aides, housekeeping, or help with personal care.

common 5 reviews mention this

Clean and comfortable facility feel

Many reviewers describe the facility as clean, tidy, and comfortable.

Positive reviews repeatedly mention cleanliness and a warm, comfortable feel to the building. Others use simple endorsements like it being clean and well kept. However, at least one review goes much more negatively, describing the facility as very dirty and linking that to poor staff behavior and inattentiveness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Gregg County (10 miles away) Gregg County (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Parks

  • World's Richest Acre Park (0 miles)
  • Driller Park (1.1 miles)
  • Lear Park (9.3 miles)

Restaurants

  • The Catch (0 miles)
  • The Back Porch (0.5 miles)
  • Sonic Drive-In (0.5 miles)
  • Chicken Express (0.5 miles)
  • Burger King (0.5 miles)
  • Domino's Pizza (0.6 miles)
  • Taco Bell (0.7 miles)

Cafes

  • Whistle Stop Coffee House (0.1 miles)
  • Silver Grizzly Espresso (10.9 miles)
  • Coffee Mill (11 miles)

Places of Worship

  • Holy Prayer Apolistic Church (0.1 miles)
  • St Luke's United Methodist Church (0.2 miles)
  • Pinecrest Baptist Church (0.8 miles)
  • Pilgrim Lutheran Church (0.8 miles)
  • Holy Prayer Apostolic Church (2.9 miles)
  • Mt Moriah Baptist Church (6.1 miles)
  • Hickory Grove Baptist Church (6.4 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Cardinal Pharmacy (5.9 miles)
  • Esp Petrochemicals (8.2 miles)
  • Brookshire's (9.3 miles)
  • Brookshire Food & Pharmacy (9.3 miles)
  • Louis Morgan Drugs (9.7 miles)
  • Louis Morgan Drug #1 (9.8 miles)

Transportation

  • RR Company of America (0.6 miles)
  • Xcel Jet Management (9.1 miles)
  • LS Aviation (9.1 miles)

Physicians

  • Good Shepherd Family Health Center and Urgent Care (1 miles)
  • Trinity Mother Francis Clinic (1 miles)
  • Trinity Clinic Dr Millers Office (1 miles)
  • Trinity Clinic Lab (1 miles)
  • Hamilton James M Md (9.5 miles)
  • House of Hope Hospitality Rooms (9.8 miles)
  • Quickcare (10.5 miles)

Hospitals

  • CHRISTUS Good Shepherd Emergency Center (1 miles)
  • Laird Memorial Hospital (1 miles)
  • Mother Frances Hospital (1 miles)
  • Good Shepherd Medical Center (8.9 miles)
  • Good Shepherd Medical Center (9.7 miles)
  • Northeast Texas Treatment Center (10.6 miles)
  • Voyage Medical Solutions (10.9 miles)

Theaters

  • 4 Star Cinema (1.3 miles)

Frequently Asked Questions

Where is Willow Rehab & Nursing?
What photos are available for Willow Rehab & Nursing in Kilgore, Texas?

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