Arbor Grace Of Kilgore
Save2700 South Henderson Boulevard, Kilgore, TX 75662
For more information about senior living options: (844) 490-3973
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Arbor Grace in Kilgore appears to be a deeply valued part of the community, with many families sharing consistently positive experiences. Across numerous reviews, families describe their stays as largely smooth and supportive, highlighting the care and concern shown by the staff. Residents and their loved ones often speak of clean floors and rooms, a welcoming atmosphere, and a sense that the facility functions like a caring extended family. Several guests note that the administrator is accessible and responsive, with one explicitly mentioning that Brandon is always available to help, which adds to a sense of reliability and trust.
A recurring theme is the emphasis on clean, well-kept environments and attentive leadership. Reviewers repeatedly praise the facility for its cleanliness and upkeep, and many point to the leadership team as a strength. The administrator's visibility and willingness to assist appear to contribute to a reassuring experience for families. The facility is described as well maintained, with clean spaces that create a positive first impression for visitors and residents alike. This attention to cleanliness, together with approachable leadership, seems to underpin much of the positive sentiment expressed by families.
Arbor Grace is frequently described as an asset to the Kilgore community, particularly in the realm of rehab and long-term care. Several reviews highlight the breadth of services and the quality of care, noting that the staff are caring, supportive, and capable. The facility is repeatedly associated with strong rehabilitation potential, and families commend the staff for the degree of compassion shown toward residents. Notably, there is an emphasis on activity and engagement - reviews describe facilities for rehabilitation alongside meaningful programming for residents, with many patients and families feeling that Arbor Grace provides robust support for getting residents back home or into long-term living with improved quality of life.
The sensory and social atmosphere of Arbor Grace also receives frequent praise. Visitors describe a facility that smells pleasant and feels inviting, with residents often engaged in activities alongside staff. The front desk staff are described as welcoming, and the sign-in process is depicted as clear and thorough. In addition to individual attention, there is a strong sense of community and family among residents and staff, with many reviews stressing the loving, homelike environment. Some reviews specifically call out Amanda for her dedication and care, while others express appreciation for the overall staff culture and their attentive approach to residents' well-being.
Several reviews emphasize the breadth of positive experiences in rehab and therapy, including mentions of a large, well-equipped gym and spacious rooms following recent upgrades. One reviewer highlights an impressive upgrade to the facility and notes that Amanda delivered an outstanding tour. The sentiment across these accounts is that Arbor Grace has invested in infrastructure and programming to support both short-term rehab and longer-term needs, making it a strong option for families seeking comprehensive care and active engagement for their loved ones. The sense of progress and improvement, both physically in the building and in residents' wellness, is a common thread.
Yet, like many facilities, Arbor Grace is not without its harder reports. A few reviews raise serious concerns about safety, transparency, and staff conduct. One account alleges an inappropriate relationship involving a director of nursing and an administrator, with a spouse threatening harm and important codes and security measures reportedly being altered without notifying families. The reviewer questions what else might be hidden and states they would not recommend Arbor Grace to family members they love. Other reviews call for stricter employee oversight, including drug testing and concerns about driving practices. There are also deeply troubling claims about patient care, including an instance where a family member reports that a fentanyl patch was allegedly removed by a staff member, and others describe rude or neglectful behavior toward residents. A few reviewers say they experienced bullying or felt ignored, and some have indicated plans to report issues to corporate or state authorities.
Despite these negative accounts, the overall tone of many reviews remains highly favorable, with families praising the facility's everyday strengths - thededicated staff, the warmth of interactions, and the emphasis on treating residents like family. Several families share personal testimonials about the positive impact Arbor Grace has had on their loved ones, including dedicated care, engaging activities, and meaningful relationships formed with caregivers. One review notes that their mother feels well cared for, and another highlights a year of belonging and support as part of a welcoming community. The combination of professional care, visible improvement in facilities, and a culture of compassion contributes to the sense that Arbor Grace is more than just a place to stay - it is a supportive environment where residents can feel seen and valued.
In sum, Arbor Grace appears to be a cornerstone for many Kilgore families seeking rehab and long-term care, pairing clean, well-maintained spaces with a committed, caring staff and active programming. The leadership and team are frequently described as first-class, and the facility is repeatedly credited with fostering a welcoming atmosphere, extensive activities, and substantial client satisfaction. At the same time, a subset of reviews raises legitimate concerns about safety protocols, transparency, and conduct, underscoring the need for ongoing attention to staff training, accountability, and communication with families. Taken together, the narratives present Arbor Grace as a facility with strong redeeming qualities and a genuine commitment to resident well-being, while also highlighting areas for vigilance and improvement to ensure consistently safe and trustworthy care for all residents.
Arbor Grace of Kilgore is an assisted living community located in Kilgore, TX. The community offers a variety of amenities to enhance the residents' comfort and convenience. The beauty salon ensures that residents can easily access hairstyling and grooming services. Cable or satellite TV is provided for entertainment purposes. Community operated transportation is available for residents who require assistance getting around town.
For those who enjoy technology, a computer center with Wi-Fi/high-speed internet allows residents to stay connected with loved ones or pursue personal interests online. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the culinary team. Housekeeping services ensure that each resident's living space remains clean and tidy.
Residents have access to a fitness room to engage in physical activities and maintain their well-being. The gaming room provides opportunities for leisurely enjoyment and socializing with fellow residents. An outdoor space allows residents to commune with nature and enjoy fresh air.
Private bathrooms offer added privacy and convenience. Small library enables book lovers to indulge in reading their favorite books or discover new ones. Telephone service ensures that residents can easily communicate with family and friends.
The community provides non-medical transportation arrangement, including transportation to doctors' appointments, making it easier for residents to attend necessary medical appointments without hassle. A wellness center offers various programs and resources to support mental well-being.
Care services are available round-the-clock, including assistance with daily living activities such as bathing, dressing, and transfers. Specialized care such as diabetes diet management and medication management are provided according to individual needs. A mental wellness program aims at promoting emotional well-being among the residents.
Residents' dietary needs are accommodated through special dietary restrictions options in the dining facility. Additionally, the community offers move-in coordination services for a seamless transition into Arbor Grace of Kilgore.
In terms of nearby amenities, there are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals conveniently located in close proximity to the community. Concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities offer residents a variety of options to engage in social interaction and pursue their interests.
Overall, Arbor Grace of Kilgore is a well-equipped assisted living community that provides comprehensive care services alongside various amenities aimed at enhancing residents' comfort, convenience, and overall quality of life.
Arbor Grace Of Kilgore is located at 2700 South Henderson Boulevard, Kilgore, TX 75662 in Smith County, Texas
Arbor Grace Of Kilgore on seniors.fyi includes 11 photos including images showing interior, landscaping, building, exterior, bedroom, dining, windows, outdoor, and more.
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