River Hills Health and Rehabilitation Center

Pros

• The rehabilitation side of the facility is described as top-notch, with exceptional staff and administration.
• The overall center administration staff demonstrated high competence and care in their roles.
• There were caring and considerate nursing staff members who provided support to patients.
• The facility's rehabilitation team played a crucial role in the recovery process for patients.
• Some family members found positive outcomes during their loved ones’ stay at the facility, highlighting its potential for effective rehabilitation.

Cons

• Some nursing staff exhibited little empathy and were routinely rude and indifferent to patients in need of rehabilitation.
• The social worker filed a complaint against friends trying to protect the patient, rather than addressing the reckless malpractice of the doctor.
• There were serious concerns regarding the prescribing of dangerous drugs that contributed to the patient's decline rather than aiding recovery.
• Staff failed to provide adequate care, as demonstrated by a patient being left unchanged and unable to eat for several days.
• The facility's shortcomings in certain areas overshadowed its strengths in rehabilitation, leading to significant distress for patients and their families.
• The disappearance of well-marked clothing was noted as an ongoing problem during the stay at the facility.

Review

The reviews provided depict a deeply concerning experience at a rehabilitation facility, highlighting both commendable elements and significant shortcomings. While the rehabilitation staff has received praise for their expertise and dedication, the overall treatment environment remains troubling, particularly regarding medical oversight, nursing care, and social work interactions. Such disparities raise vital questions about patient well-being and the efficacy of care received in this type of setting.

Beginning with the positive aspects, many reviewers express gratitude for the rehabilitation section of the facility. The director of rehabilitation and their team are noted as being exceptional in their roles. Patients reportedly received effective therapy that played a crucial part in recovery efforts. Furthermore, the administrative staff's professionalism contributed to an encouraging atmosphere for those undergoing rehabilitation. However, despite these strengths within the rehab department, reviewers felt that these positive experiences were overshadowed by deficits in other critical areas of care.

The first major concern stems from inadequate medical supervision. Reviewers highlighted instances where patients were prescribed medications that mirrored those contributing to previous health issues, creating a cycle of adverse reactions rather than promoting recovery. One review recounts how a family friend was subjected to multiple drugs with severe side effects after previously experiencing detrimental consequences from similar medications following a routine procedure. This raises serious alarm over prescription practices and the apparent lack of communication among healthcare providers about a patient’s medication history.

In addition to problematic medical management, several accounts reflect dissatisfaction with particular nursing staff members' attitudes towards caregiving. While some nurses displayed compassion and consideration for patients’ needs, others were described as indifferent or even rude. This inconsistency in nursing quality can impede recovery; caregivers who lack empathy may contribute to further distress for already vulnerable patients seeking help. Such negative interactions underscore an essential aspect of healthcare — that providers must prioritize compassion alongside clinical competence.

Another significant area of concern is social work involvement within the facility. In one reported instance, rather than advocating for patient welfare amidst concerns regarding potentially harmful medication practices by doctors, a social worker lodged complaints against friends attempting to protect their loved one from additional harm. Fortunately, investigations conducted by Adult Protective Services found no grounds for these allegations; however, such misaligned priorities foster an environment where patient safety may be compromised due to bureaucratic safeguards prioritizing relationships over patient advocacy.

The reviews collectively suggest critical lessons for those searching for appropriate rehabilitation settings: Firstly, it emphasizes shopping carefully for physicians who exercise sound judgment regarding prescriptions rather than defaulting to potentially dangerous pharmacological solutions. Secondly, it encourages prospective patients or their families to seek social workers who genuinely prioritize patient interests over administrative protocols or physician demands— this is instrumental in ensuring optimal care during rehabilitation processes.

Lastly, while acknowledging some positive aspects related to rehab services provided at this facility shows hope for recovery potential within selected staff members there remains considerable room for improvement across various departments involved in patient care delivery systems at large facilities like this one — raising pressing questions about overall organizational accountability when managing vulnerable populations seeking rehabilitative support post-acute illness or surgery.

Located in Kerrville, Texas, this neighborhood offers a convenient and diverse array of amenities for seniors looking to settle down in a vibrant community. With several hospitals and physicians' offices within close proximity, residents have easy access to medical care. Nearby parks provide opportunities for outdoor relaxation and recreation. A variety of dining options ranging from classic American fare to international cuisine cater to different tastes, while local cafes offer a cozy spot for socializing over coffee. Places of worship are also conveniently located for spiritual well-being. Reliable transportation services ensure easy mobility around the area, while pharmacies are readily available for medication needs. Overall, this part of Kerrville combines essential services with recreational opportunities, making it an appealing choice for seniors seeking a comfortable and convenient living environment.

Hospitals

• River Hills Rehab (0.1 miles)
• Kerrville Va Hospital, STVHCS (0.7 miles)
• Peterson Regional Medical Center (1.8 miles)
• Kerrville Ambulatory Surgery Center (1.9 miles)
• Kerrville Sid Peterson Hospital (2.2 miles)
• Peterson Regional Health Care Center (2.2 miles)
• Peterson Regional Ambulatory Care Center (2.3 miles)

Parks

• Flat Rock Park Kerrville (0.8 miles)
• Louise Hays Park (2.1 miles)

Physicians

• Genesis Gynecology Pa (1 miles)
• Healing Arts Center (1 miles)
• Clinical Pathology Lab (1.3 miles)
• Pain Care Clinics PA (1.3 miles)
• Kerrville Pediatrics (1.3 miles)
• Medical Surgical Specialists of Kerrville (1.3 miles)
• Kerrville Medical Plaza (1.3 miles)

Theaters

• Rio 10 Cinemas (1.1 miles)

Restaurants

• Mary's Tacos (1.4 miles)
• Wilson's Ice House (1.5 miles)
• Carmine's Italian (1.6 miles)
• Brown's Drive In (1.6 miles)
• Bumdoodler's Lunch Co. (1.6 miles)
• Classics Burgers & Moore (1.7 miles)
• China Town Chinese Restaurant (2 miles)

Transportation

• U-Haul Neighborhood Dealer (1.4 miles)
• Enterprise Rent-A-Car (2.3 miles)
• U-Haul (3.2 miles)

Pharmacies

• Apothecary Shoppe Add to Favorites (1.5 miles)
• Frontier Drug Compounding (1.9 miles)
• The Medicine Stop (1.9 miles)
• Walgreens (2.4 miles)
• Medical Arts Pharmacy (2.5 miles)
• H-E-B Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)

Places of Worship

• Southern Baptist Convention (1.5 miles)
• Southern Baptist Convention (1.7 miles)
• First Assembly of God Church (1.7 miles)
• St Peter's Episcopal Church (2 miles)
• Notre Dame Catholic Church (2 miles)
• Commission Ministers Network (2.2 miles)
• Kerrville Christian Center (2.2 miles)

Cafes

• PAX Coffee & Goods (2.2 miles)
• Hill Country Cafe (2.2 miles)
• Hardback Cafe (2.4 miles)
• Donut Palace (2.5 miles)
• Kelani Yogurt (2.7 miles)
• Sno on the River (2.7 miles)
• Starbucks (3.5 miles)