River Hills Health And Rehabilitation Center in Kerrville, TX
River Hills Health And Rehabilitation Center is a memory care community in Kerrville, TX.
Information last verified:
2091 Bandera Highway, Kerrville, TX 78028
For more information about senior living options: (866) 208-4318
3.8 from 70 reviews
5 stars
47
4 stars
0
3 stars
2
2 stars
1
1 stars
20
Overall Review of River Hills Health And Rehabilitation Center
common18 reviews mention this
Staff kindness and responsiveness
Staff kindness, patience, and helpfulness come up repeatedly in reviews.
Many reviewers describe the staff as kind, respectful, and patient, often mentioning that employees build relationships and treat residents like family. Several residents and families also say staff are knowledgeable and keep them informed, with some specifically calling out responsiveness to questions. A smaller set of reviews take the opposite view, describing rude or inattentive behavior, which suggests day-to-day experiences may vary by shift or unit.
common12 reviews mention this
Facility cleanliness and home-like feel
Residents and visitors frequently describe the facility as clean and welcoming.
Cleanliness and a home-like environment are praised across multiple reviews, with visitors saying the building feels comfortable, supportive, and well kept. Several reviewers also link the atmosphere to peace of mind for families. On the downside, a number of critical reviews complain about dirt, odors, sticky floors, or unclean areas, including reports of laundry or basic upkeep problems.
differentiator9 reviews mention this
Rehab and therapy support
Rehab and physical therapy are a major strength in resident experiences.
Several reviews highlight the rehabilitation side as a standout, describing progress with physical therapy and staff that are invested in outcomes. Some reviewers say therapy was patient-centered and interdisciplinary, and others mention specific helpful staff support during recovery. A few critical reviews mention nursing or medication problems even while acknowledging that parts of therapy work well, which reinforces that the rehab experience can differ by service line.
common8 reviews mention this
Dining quality feels inconsistent
Dining quality is mixed, with both praise and frequent complaints about food.
Some reviewers say meals were good or above average, and others mention food in a positive way. However, many negative comments describe food as cold, terrible, or unappetizing, including reports that it arrived not hot enough or looked unappetizing. One reviewer also describes difficulties with dietary needs, saying special diets were not consistently handled, even though residents are shown diets on the community’s dining details.
caveat5 reviews mention this
Communication and call responsiveness
Some families report difficulty reaching staff and getting timely help.
A recurring concern in critical reviews is that families struggle to get answers, including reports of phones going unanswered or messages not being returned. Other complaints describe needing to push for basic care and not seeing help when call lights are used, with claims that attention varies by patient. While some reviewers describe frequent updates and responsive staff, these access issues are a common thread in the negative feedback.
caveat2 reviews mention this
Pricing concerns versus value
Reviews include both value praise and concerns about high costs.
One reviewer calls the price reasonable, while another says they were paying more than $6,800 per month and still experienced problems such as lack of functioning amenities and laundry support. Together, the reviews suggest pricing can feel justified for some families but mismatched against expectations for others.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
150 resident community capacity
Types of Care
Memory Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
River Hills Rehab (0 miles)
Kerrville Va Hospital, STVHCS (0.6 miles)
Peterson Regional Medical Center (1.9 miles)
Kerrville Ambulatory Surgery Center (2 miles)
Kerrville Sid Peterson Hospital (2.3 miles)
Peterson Regional Health Care Center (2.3 miles)
Peterson Regional Ambulatory Care Center (2.4 miles)
Parks
Flat Rock Park Kerrville (0.7 miles)
Louise Hays Park (2.1 miles)
Physicians
Genesis Gynecology Pa (1.1 miles)
Healing Arts Center (1.1 miles)
Clinical Pathology Lab (1.4 miles)
Pain Care Clinics PA (1.4 miles)
Kerrville Pediatrics (1.4 miles)
Medical Surgical Specialists of Kerrville (1.4 miles)
The features offered at River Hills Health and Rehabilitation Center play a crucial role in supporting residents with dementia or Alzheimer's disease by addressing their unique needs through personalized care. Assistance with dressing, bathing, and transfers ensures that residents can maintain their dignity while receiving the help they require to navigate daily challenges. Medication management minimizes the risk of missed doses or incorrect medications, which is vital for maintaining overall health. Meal preparation and service cater not only to nutritional needs but also promote social interaction during mealtime, enhancing cognitive stimulation. Activities of daily living assistance encourages independence while offering support when needed, fostering a sense of accomplishment. The 24-hour supervision ensures safety and immediate response to any concerns, while a dedicated mental wellness program focuses on enhancing cognitive function and emotional well-being through targeted activities and therapies tailored to individual interests and abilities. Together, these features create a holistic environment that promotes dignity, safety, and quality of life for residents in various stages of memory impairment.
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River Point Of Kerrville
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Beautiful, welcoming community with friendly staff and engaging amenities.
Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
Dementia leads to cognitive impairment and can cause emotional and behavioral changes, including aggression that arises from frustration, confusion, or fear. Effective coping strategies for caregivers include understanding dementia's nature, recognizing triggers, using empathetic communication, and employing non-pharmacological interventions like music and art therapy.
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150 resident community capacity
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Strong rehabilitation program with capable administration.
Nourishing the Mind: Essential Dietary Approaches for Dementia
Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
When Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope