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River Hills Health And Rehabilitation Center in Kerrville, TX

River Hills Health And Rehabilitation Center is a memory care community in Kerrville, TX.

Information last verified:

2091 Bandera Highway, Kerrville, TX 78028

For more information about senior living options: (866) 208-4318

3.8 from 70 reviews
5 stars
47
4 stars
0
3 stars
2
2 stars
1
1 stars
20

Overall Review of River Hills Health And Rehabilitation Center

common 18 reviews mention this

Staff kindness and responsiveness

Staff kindness, patience, and helpfulness come up repeatedly in reviews.

Many reviewers describe the staff as kind, respectful, and patient, often mentioning that employees build relationships and treat residents like family. Several residents and families also say staff are knowledgeable and keep them informed, with some specifically calling out responsiveness to questions. A smaller set of reviews take the opposite view, describing rude or inattentive behavior, which suggests day-to-day experiences may vary by shift or unit.

common 12 reviews mention this

Facility cleanliness and home-like feel

Residents and visitors frequently describe the facility as clean and welcoming.

Cleanliness and a home-like environment are praised across multiple reviews, with visitors saying the building feels comfortable, supportive, and well kept. Several reviewers also link the atmosphere to peace of mind for families. On the downside, a number of critical reviews complain about dirt, odors, sticky floors, or unclean areas, including reports of laundry or basic upkeep problems.

differentiator 9 reviews mention this

Rehab and therapy support

Rehab and physical therapy are a major strength in resident experiences.

Several reviews highlight the rehabilitation side as a standout, describing progress with physical therapy and staff that are invested in outcomes. Some reviewers say therapy was patient-centered and interdisciplinary, and others mention specific helpful staff support during recovery. A few critical reviews mention nursing or medication problems even while acknowledging that parts of therapy work well, which reinforces that the rehab experience can differ by service line.

common 8 reviews mention this

Dining quality feels inconsistent

Dining quality is mixed, with both praise and frequent complaints about food.

Some reviewers say meals were good or above average, and others mention food in a positive way. However, many negative comments describe food as cold, terrible, or unappetizing, including reports that it arrived not hot enough or looked unappetizing. One reviewer also describes difficulties with dietary needs, saying special diets were not consistently handled, even though residents are shown diets on the community’s dining details.

caveat 5 reviews mention this

Communication and call responsiveness

Some families report difficulty reaching staff and getting timely help.

A recurring concern in critical reviews is that families struggle to get answers, including reports of phones going unanswered or messages not being returned. Other complaints describe needing to push for basic care and not seeing help when call lights are used, with claims that attention varies by patient. While some reviewers describe frequent updates and responsive staff, these access issues are a common thread in the negative feedback.

caveat 2 reviews mention this

Pricing concerns versus value

Reviews include both value praise and concerns about high costs.

One reviewer calls the price reasonable, while another says they were paying more than $6,800 per month and still experienced problems such as lack of functioning amenities and laundry support. Together, the reviews suggest pricing can feel justified for some families but mismatched against expectations for others.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • River Hills Rehab (0 miles)
  • Kerrville Va Hospital, STVHCS (0.6 miles)
  • Peterson Regional Medical Center (1.9 miles)
  • Kerrville Ambulatory Surgery Center (2 miles)
  • Kerrville Sid Peterson Hospital (2.3 miles)
  • Peterson Regional Health Care Center (2.3 miles)
  • Peterson Regional Ambulatory Care Center (2.4 miles)

Parks

  • Flat Rock Park Kerrville (0.7 miles)
  • Louise Hays Park (2.1 miles)

Physicians

  • Genesis Gynecology Pa (1.1 miles)
  • Healing Arts Center (1.1 miles)
  • Clinical Pathology Lab (1.4 miles)
  • Pain Care Clinics PA (1.4 miles)
  • Kerrville Pediatrics (1.4 miles)
  • Medical Surgical Specialists of Kerrville (1.4 miles)
  • Kerrville Medical Plaza (1.4 miles)

Theaters

  • Rio 10 Cinemas (1.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.5 miles)
  • Enterprise Rent-A-Car (2.4 miles)
  • U-Haul (3.3 miles)
  • Enterprise Rent-A-Car (3.6 miles)

Restaurants

  • Mary's Tacos (1.5 miles)
  • Wilson's Ice House (1.5 miles)
  • Carmine's Italian (1.6 miles)
  • Brown's Drive In (1.6 miles)
  • Bumdoodler's Lunch Co. (1.7 miles)
  • Classics Burgers & Moore (1.8 miles)
  • China Town Chinese Restaurant (2.1 miles)

Pharmacies

  • Apothecary Shoppe Add to Favorites (1.5 miles)
  • Frontier Drug Compounding (2 miles)
  • The Medicine Stop (2 miles)
  • Walgreens (2.4 miles)
  • Medical Arts Pharmacy (2.6 miles)
  • H-E-B Pharmacy (2.7 miles)
  • CVS Pharmacy (2.8 miles)

Places of Worship

  • Southern Baptist Convention (1.5 miles)
  • Southern Baptist Convention (1.8 miles)
  • First Assembly of God Church (1.8 miles)
  • St Peter's Episcopal Church (2.1 miles)
  • Notre Dame Catholic Church (2.1 miles)
  • Commission Ministers Network (2.3 miles)
  • Kerrville Christian Center (2.3 miles)

Cafes

  • PAX Coffee & Goods (2.2 miles)
  • Hill Country Cafe (2.3 miles)
  • Hardback Cafe (2.5 miles)
  • Donut Palace (2.5 miles)
  • Kelani Yogurt (2.8 miles)
  • Sno on the River (2.8 miles)
  • Starbucks (3.5 miles)

Frequently Asked Questions

Where is River Hills Health And Rehabilitation Center?
Does River Hills Health And Rehabilitation Center provide care for residents with dementia or Alzheimer's disease?

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Related Resources

  • best foods for dementia patients to eatNourishing the Mind: Essential Dietary Approaches for Dementia

    Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.

  • dementia behaviorsUnderstanding Dementia Behaviors: Practical Insights and Strategies for Caregivers

    Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.

  • dementia and angerWhen Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope

    Dementia leads to cognitive impairment and can cause emotional and behavioral changes, including aggression that arises from frustration, confusion, or fear. Effective coping strategies for caregivers include understanding dementia's nature, recognizing triggers, using empathetic communication, and employing non-pharmacological interventions like music and art therapy.

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