River Hills Health And Rehabilitation Center

Pros

• The rehabilitation side of River Hills Health and Rehabilitation Center was top notch, with a great director of rehabilitation and rehab staff.
• The overall center administration staff at River Hills Health and Rehabilitation Center was impressive.
• Some of the nursing staff at River Hills Health and Rehabilitation Center were caring and considerate.
• The facility itself, River Hills Health and Rehabilitation Center, was beautiful.
• The director of rehabilitation at River Hills Health and Rehabilitation Center was excellent.
• These statements are taken from the provided reviews and do not necessarily represent the views or opinions of the AI.)

Cons

• Aide Irene refuses to answer call lights of certain patients and argues with family members.
• The facility lacks care for the patients and needs to be more attentive.
• The food is terrible, comparing it to prison gruel.
• Some of the nursing staff and social work at the facility are lacking and show little sympathy for patients.
• The doctor prescribed ill-advised drugs that had adverse effects on a patient's physical and mental health.
• The social worker filed a complaint against friends trying to protect the patient instead of addressing the malpractice of the doctor.
• Nursing staff often find themselves caught between patient interests and pill-pushing doctors' greed.
• New clothing is reported to go missing at the facility.

Review

The River Hills Health and Rehabilitation Center receives mixed reviews from patients and their families. While the facility itself is beautiful, there are concerns regarding the level of care provided to patients. Many reviewers mention a shortage of staff, leading to inadequate attention given to certain patients. One particular aide named Irene is singled out for her lack of care towards specific individuals. She is said to ignore call lights and argue with family members over their requests. Additionally, Irene spreads negative information about these families to other aides. These actions have raised concerns among reviewers about her suitability for the job.

One reviewer expresses disappointment with the overall lack of care at River Hills Health and Rehabilitation Center. While acknowledging the beauty of the facility, they emphasize the need for more attentive staff members who prioritize patient well-being. Another complaint revolves around the quality of food provided, with one reviewer comparing it unfavorably to prison meals.

However, it's not all negative feedback for River Hills Health and Rehabilitation Center. The rehabilitation department receives praise for its exceptional staff, including the director of rehabilitation and rehab specialists. Reviewers express satisfaction with their expertise and professionalism in assisting patients during their recovery process.

Unfortunately, shortcomings are found in other areas of the facility's healthcare services. A close family friend experienced adverse effects from medications prescribed during and after a routine procedure at this facility. Despite being removed from these harmful drugs during temporary rehab elsewhere, upon admission to River Hills, they were once again prescribed similar medications with known adverse warnings.

Some nursing staff members display a lack of empathy towards patients requiring rehabilitation rather than medication that would sedate them and make them less "troublesome". These nurses are described as rude and indifferent towards both the patient and their concerned friends trying to advocate on their behalf.

An issue arises with the social worker filing a complaint against those friends rather than addressing the recklessness displayed by medical professionals in prescribing dangerous drugs. Adult Protective Services found no basis for these charges made by the social worker. This situation highlights the challenges faced by nursing staff caught between patient interests and doctors who may prioritize profit over well-being.

Despite these issues, the reviewer recommends River Hills Health and Rehabilitation Center for its rehabilitation services but advises caution when considering other aspects of care. Their suggestions for choosing a rehab facility include finding a doctor with common sense regarding the use of dangerous drugs and a compassionate social worker who puts patient interests first.

In conclusion, River Hills Health and Rehabilitation Center seems to have positive aspects such as its rehabilitation department, where skilled professionals assist patients in their recovery. However, concerns are raised about certain staff members' lack of care towards specific patients, including an aide named Irene who allegedly ignores call lights and disregards family requests. Medication practices also come under scrutiny, with reviewers noting instances of harm caused by prescribed drugs. Overall, while the facility's appearance is appealing, improvements in patient care and attentiveness are needed to address the concerns voiced by reviewers.

Hospitals

• River Hills Rehab (0 miles)
• Kerrville Va Hospital, STVHCS (0.6 miles)
• Peterson Regional Medical Center (1.9 miles)
• Kerrville Ambulatory Surgery Center (2 miles)
• Kerrville Sid Peterson Hospital (2.3 miles)
• Peterson Regional Health Care Center (2.3 miles)
• Peterson Regional Ambulatory Care Center (2.4 miles)

Parks

• Flat Rock Park Kerrville (0.7 miles)
• Louise Hays Park (2.1 miles)

Physicians

• Genesis Gynecology Pa (1.1 miles)
• Healing Arts Center (1.1 miles)
• Clinical Pathology Lab (1.4 miles)
• Pain Care Clinics PA (1.4 miles)
• Kerrville Pediatrics (1.4 miles)
• Medical Surgical Specialists of Kerrville (1.4 miles)
• Kerrville Medical Plaza (1.4 miles)

Theaters

• Rio 10 Cinemas (1.2 miles)

Transportation

• U-Haul Neighborhood Dealer (1.5 miles)
• Enterprise Rent-A-Car (2.4 miles)
• U-Haul (3.3 miles)
• Enterprise Rent-A-Car (3.6 miles)

Restaurants

• Mary's Tacos (1.5 miles)
• Wilson's Ice House (1.5 miles)
• Carmine's Italian (1.6 miles)
• Brown's Drive In (1.6 miles)
• Bumdoodler's Lunch Co. (1.7 miles)
• Classics Burgers & Moore (1.8 miles)
• China Town Chinese Restaurant (2.1 miles)

Pharmacies

• Apothecary Shoppe Add to Favorites (1.5 miles)
• Frontier Drug Compounding (2 miles)
• The Medicine Stop (2 miles)
• Walgreens (2.4 miles)
• Medical Arts Pharmacy (2.6 miles)
• H-E-B Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)

Places of Worship

• Southern Baptist Convention (1.5 miles)
• Southern Baptist Convention (1.8 miles)
• First Assembly of God Church (1.8 miles)
• St Peter's Episcopal Church (2.1 miles)
• Notre Dame Catholic Church (2.1 miles)
• Commission Ministers Network (2.3 miles)
• Kerrville Christian Center (2.3 miles)

Cafes

• PAX Coffee & Goods (2.2 miles)
• Hill Country Cafe (2.3 miles)
• Hardback Cafe (2.5 miles)
• Donut Palace (2.5 miles)
• Kelani Yogurt (2.8 miles)
• Sno on the River (2.8 miles)
• Starbucks (3.5 miles)