Brookdale Kerrville

Pros

• The staff at Brookdale Kerrville genuinely cares for the residents and consistently demonstrates their love and support, creating a home-like atmosphere.
• Residents enjoy a variety of activities that enhance socialization and engagement, contributing to a lively community environment.
• The facility is clean, well-maintained, and offers a pleasant dining experience with friendly service.
• Families find comfort in knowing their loved ones are receiving attentive care and medication management in a safe environment.
• Many reviewers express appreciation for the proactive communication from management regarding safety measures during the pandemic.
• The smaller size of the facility fosters a more intimate, homey feel that is well-received by both residents and their families.
• Positive interactions with staff members leave lasting impressions on visitors, highlighting the warmth and dedication of the team at Brookdale Kerrville.

Cons

• There seems to be a lot of staff turnover, indicating a problem with upper management.
• After a change in management, the service and entire team were replaced, leading to a decline in quality.
• The community is not recommended due to its high cost and rising rates.
• There were complaints about the cleanliness of the rooms and bathrooms, with reports of dirty floors.
• The facility felt cramped for some visitors, which could be off-putting.
• Assigned seating in the dining room was not well-received by some guests.
• One review described Brookdale as “the pits” with horror stories regarding residents' experiences.

Review

Brookdale Kerrville has left a mixed but predominantly positive impression on its residents and their families, according to numerous reviews. Many caregivers have praised the everyday staff for their genuine kindness and attentiveness, noting that they show remarkable love and care for the residents. One reviewer emphasized the importance of being involved, mentioning that visiting as often as possible had shown them how dedicated the staff was in tending to their loved one’s needs. The hands-on approach by caregivers, from organizing activities to ensuring that residents feel comfortable, was a recurring theme in these testimonials.

Visitors have described Brookdale Kerrville as a very clean, tidy facility with a homey atmosphere. The layout of the community includes open spaces with accessible windows and outdoor courtyards where residents can enjoy natural light and fresh air. Dining at Brookdale is designed to foster relationships; many reviews highlighted the family-style dining room setup. There are assigned seating arrangements during meal times, which some found less appealing, but others appreciated this structure as a means to promote social interactions among residents. While food quality received varied feedback—some enjoyed it while others faced dietary restrictions—the overall sentiment leaned toward satisfaction with meals provided.

Despite some glowing remarks about day-to-day operations and amenities, concerns regarding management emerged frequently throughout the reviews. Several reviewers expressed disappointment at high staff turnover rates and changes in leadership that impacted service quality negatively over time. This prompted some families to reconsider their choice after years of positive experiences due to management changes that led to perceived declines in care standards. A notable review reflected on a long-term resident’s experience transforming into frustration when management shifted priorities away from resident well-being.

Brookdale Kerrville provides numerous activities aimed at engaging residents socially and mentally; however, there were reports of interruptions due to COVID-19 outbreaks leading to modified services like room delivery of food instead of communal dining. Nevertheless, many families noted that even during such challenges, staff worked diligently to arrange safe alternatives for entertainment and interaction among residents. Activities like outings for dining or entertainment were frequently mentioned as highlights of the community life at Brookdale.

The facilities' size has been both an advantage and disadvantage based on individual expectations; while some appreciate the smaller scale which encourages familiarity and community cohesion, others perceived it as somewhat cramped compared to larger facilities they were accustomed to prior. Families looking for more spacious accommodations may find Brookdale’s offerings limited but should consider if a smaller environment might be better suited for fostering close-knit relationships between residents.

Overall, Brookdale Kerrville presents itself as a promising option for those searching for assisted living solutions characterized by friendliness and caring staff culture enveloped in what feels like home rather than an institutional setting. However, potential clients must weigh personal needs against ongoing management effectiveness and facility size prior to making decisions regarding residency within this community. While most reviews highlight affectionate caregiving akin to family dynamics within the facility walls—as well as valued safety precautions—continued communication surrounding operational improvements will be crucial in maintaining confidence amongst current families and attracting future ones seeking compassionate support systems for loved ones transitioning into assisted living environments.

This section of Kerrville, Texas offers a variety of amenities and services that would be beneficial for seniors looking to relocate to the area. With multiple car rental options nearby, transportation is easily accessible for running errands or visiting loved ones. There are also several restaurants and cafes within close proximity, providing convenient dining options. In terms of healthcare, there are several physicians' offices and pharmacies in the area, as well as hospitals for any medical needs. Additionally, places of worship offer spiritual support and community engagement. The nearby park, Louise Hays Park, provides a serene outdoor space for leisurely walks or picnics. Overall, this neighborhood in Kerrville offers a mix of resources that would cater well to seniors looking for a comfortable and convenient living environment.

Transportation

• Enterprise Rent-A-Car (0.2 miles)
• Jetz Taxidermy Supply (0.8 miles)
• Enterprise Rent-A-Car (1.7 miles)
• U-Haul (2.1 miles)
• U-Haul Neighborhood Dealer (2.1 miles)

Restaurants

• Sonic Drive-In (0.3 miles)
• Acapulco Mexican Restaurant (0.3 miles)
• McDonald's (0.5 miles)
• IHOP (0.6 miles)
• Taco Casa (0.9 miles)
• Soaring Dragon (1.3 miles)
• Slices by Broken Stone Pizza Co. (1.3 miles)

Cafes

• Starbucks (0.3 miles)
• Kelani Yogurt (0.8 miles)
• Donut Palace (1.3 miles)
• Hill Country Cafe (1.7 miles)
• Hardback Cafe (1.8 miles)
• PAX Coffee & Goods (1.8 miles)
• Sno on the River (1.9 miles)

Physicians

• Flynn William MD (0.6 miles)
• Rashid Edward R MD FACS (0.7 miles)
• Riverhill Ophthalmology Pa (1.5 miles)
• Kerrville Cancer Center (1.8 miles)
• O Young MD Laser and Medical Aesthetics (1.8 miles)
• Hill Country Digestive Health (1.8 miles)
• Anesthesia Associates (1.8 miles)

Places of Worship

• Louada Raschke Ministries (1.3 miles)
• Barnett Chapel Methodist (1.5 miles)
• First Presbyterian Church (1.6 miles)
• Presbyterian Church (1.6 miles)
• Commission Ministers Network (1.7 miles)
• Kerrville Christian Center (1.7 miles)
• St Peter's Episcopal Church (1.7 miles)

Pharmacies

• Walgreens (1.6 miles)
• H-E-B Pharmacy (1.7 miles)
• The Medicine Stop (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Frontier Drug Compounding (1.9 miles)
• Medical Arts Pharmacy (2.3 miles)
• Apothecary Shoppe Add to Favorites (2.7 miles)

Hospitals

• Peterson Regional Health Care Center (1.8 miles)
• Kerrville Sid Peterson Hospital (1.8 miles)
• Peterson Regional Medical Center (1.9 miles)
• Kerrville Ambulatory Surgery Center (1.9 miles)
• Peterson Regional Ambulatory Care Center (2.4 miles)
• Peterson Regional Medical Center (2.5 miles)
• Kerrville State Hospital (2.5 miles)

Parks

• Louise Hays Park (2 miles)