746 Alpine Drive, Kerrville, TX 78028
For more information about senior living options: (844) 490-3973
The staff are nice and helpful. Shirley Burlseon is regarded as the best nurse. The administration is responsive, and the staff take great care of residents. Alpine Terrace employees treat residents with dignity and compassionate care. The meals are really good with generous portions. Upper nursing management is frequently seen on the floor helping staff. All the staff across departments are upbeat and helpful. The facility is clean, with friendly and caring staff. Alpine Terrace creates a positive, friendly, and safe environment for residents.
The nurses didn't care to do their jobs. The facility was terribly understaffed. They didn't know how to change out his bandage. They never gave him a shower. They improperly fed him. The staff neglected him to the point that he was admitted to the ICU in terrible pain. They tried charging his daughter for an unknown service, disregarding his insurance coverage. Attempts to call the facility resulted in "Your call did not go through" messages. Some people will always find something to dislike about a place.Alpine Terrace Retirement & Convalescent Center in Kerrville is best suited for seniors who want a warm, neighborly environment where staff are readily accessible, care feels personal, and daily life includes reliable meals and clean surroundings. The community shows strong engagement from administration and nursing teams, with residents and families reporting warmth, dignity, and meaningful daily interactions. It is a good fit for individuals who need light to moderate assistance, plenty of social programming, and consistent day-to-day support rather than hospital-level medical oversight. Those with extensive or highly specialized medical needs should assess whether a more clinically focused setting would better meet evolving health requirements.
Those potentially better served by alternatives include residents with complex medical or wound-care needs that demand high nurse-to-resident ratios and around-the-clock clinical monitoring. A few red flags spiral from the mix of positive and troubling reports: staffing gaps that could affect timely care, and billing disputes that hint at less-than-transparent financial processes. Families should scrutinize whether Alpine Terrace can sustain the level of medical attention required, particularly if frequent changes in condition or specialized therapies become part of daily life. For cost-sensitive families, the possibility of unexpected charges also warrants careful review before committing.
On the upside, Alpine Terrace earns solid credit for a care culture that feels genuinely attentive. Staff across nursing, administration, housekeeping, and kitchen teams are described as kind, patient, and consistently focused on residents' dignity. Administrators are seen as responsive, with quick communication and hands-on involvement on the floor, which helps neighborhoods function smoothly. The physical environment reinforces this impression: well-kept spaces, a clean facility, and meals that residents praise for taste and portion size. When family members visit, they encounter a community that presents itself as supportive and stable.
Yet the positive picture comes with notable caveats. A minority of reviews describe serious concerns about under-staffing and questionable wound-care practices, including an instance where a diabetic resident required escalation to ICU care after care gaps. Such anecdotes underline that staffing reliability can meaningfully affect outcomes, and they should be weighed against the broader, favorable experiences. Another criticism centers on billing and communication, with reports of disputed charges and attempts to bill a family for services not clearly explained. While not universal, these concerns signal the need for diligence about day-to-day operations and financial transparency.
For families actively evaluating Alpine Terrace, the prudent move is to verify concrete, practice-level details during a visit. Observe staffing patterns on multiple shifts, ask for the current nurse-to-resident ratios, and discuss wound-care capabilities and emergency escalation procedures. Request a copy of the latest care plan and therapy schedules to confirm that medical needs - if they exist - will be monitored consistently. Probe the billing process directly: which services are billable, how coverage is applied, and how itemized statements are produced. Also confirm a clear point of contact in administration for ongoing questions or complaints, and check how quickly issues are resolved.
In the end, Alpine Terrace represents a practical, reliable choice for families prioritizing a warm, engaged community with dependable day-to-day care, strong cleanliness standards, and visible managerial involvement. The strongest value lies in the caregiver culture and the sense of safety and companionship residents report. However, potential residents must weigh concerns about staffing consistency and billing transparency against these strengths. For those with moderate medical needs and a priority on interpersonal warmth, Alpine Terrace is worth serious consideration; for residents with higher medical complexity or strict budget control, it is wise to compare a range of Kerrville options to ensure the best alignment between care level, cost, and long-term stability.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alpine Terrace Retirement & Convalescent Center Pc Unit in Kerrville, TX is a vibrant and welcoming assisted living community that offers a wide range of care services for seniors. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers.
We understand the importance of maintaining a comfortable and convenient lifestyle, which is why our community offers numerous amenities to enhance the well-being of our residents. From a beauty salon to keep you looking your best to a fully furnished living space with private bathrooms, we strive to create an environment where seniors can feel at home.
Our dining experience is designed to cater to individual needs and preferences, offering special dietary restrictions options for those with specific dietary needs. Meal preparation and service are provided to ensure nutritious meals are enjoyed by all residents.
To promote mental wellness, we offer a range of activities and programs such as fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Additionally, our concierge services aim to fulfill any specific requests from our residents.
Located in Kerrville, TX, our community benefits from its proximity to various amenities and services. With multiple nearby cafes, restaurants, pharmacies, physicians' offices, transportation options, places of worship, theaters, and hospitals available within easy reach for the convenience of our residents.
At Alpine Terrace Retirement & Convalescent Center Pc Unit in Kerrville TX we pride ourselves on providing exceptional care in a warm and nurturing environment where seniors can thrive while enjoying their retirement years.
Alpine Terrace Retirement & Convalescent Center Pc Unit is located at 746 Alpine Drive, Kerrville, TX 78028 in Kerr County, Texas
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