Hill Country Outreach in Kerrville, TX
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600 Leslie Drive, Kerrville, TX 78028
For more information about senior living options: (844) 490-3973
Hill Country is described as a godsend for families, with staff genuinely caring for residents. Starla, the director, is energetic and hands-on, wearing many hats. Hill Country Outreach is run well and deserves higher reviews, with employees treating patients with respect both medically and personally. The team is doing its best with very limited resources.
The facility does not deserve even one star. The owner is very rude and the facility is disgusting inside. They can't even keep staff. The photos on the website are gross. The owner did not pay two workers and overworked them. A sister was mistreated at the facility; people should investigate the person who runs it. The administration was rude; they moved a resident without notice and changed medications without notice. Loved ones cannot reach residents by phone; the facility lacks a proper landline.Hill Country Outreach in Kerrville is best suited for seniors or disabled adults with extremely limited financial resources who need basic custodial care more than advanced medical oversight. The facility appears to operate on a tight budget with lean staffing, so the strongest appeal lies in a homey, low-cost option where personal attention from caregivers can still be meaningful. It is not the right choice for families seeking polished surroundings, robust clinical programming, or consistently reliable administrative leadership. For residents who place a premium on affordability and humane, hands-on care over glamour or institutional polish, this community may feel like a workable lifeline; for others, it will feel perilously under-resourced.
Families who should consider alternatives are those who cannot tolerate uncertain communication, frequent phone disconnects, or operational volatility. If dependable staffing, prompt answers, and transparent, stable leadership are non-negotiables, look elsewhere. If medication management requires meticulous oversight, or if changes in prescriptions and even transfers without clear member-family consent are unacceptable, pursue facilities with stronger regulatory compliance and formal discharge processes. For anyone prioritizing consistently clean facilities, predictable routines, and proactive family engagement, it is prudent to compare against other licensed options with established accountability and stronger reputations.
The main positive takeaway centers on genuine caregiver involvement. Several accounts describe staff who truly care for residents and a director who throws herself into the work with evident energy. In a setting where resources are scarce, that level of devotion can translate into meaningful daily interaction, a sense of warmth, and a degree of stability for residents who respond well to personal attention. In those moments, families may see improved morale, more individualized attention, and a resident who feels known and valued despite budget constraints.
However, a pattern of significant management and operations weaknesses undermines those strengths. Repeated reports note rude leadership, poor administrative communication, and inconsistent contact with families. There are troubling claims about unpaid staff, missed phone calls, and a broader sense that the facility is not reliably maintaining basic functions. Serious safety concerns appear in multiple anecdotes: irregular cleaning, medication issues including withdrawals and unnotified changes, and even an instance of transferring a resident to another city without proper written consent. Taken together, these issues portray a care environment where material risk and emotional stress overwhelm the benefits of devoted caregiving.
In weighing the pros against the cons, the decisive factor is risk tolerance. The compassionate, hands-on care can be a lifeline for residents with minimal needs and tight budgets, but that care can be undermined by inconsistent management and safety lapses. The strength of staff goodwill and the director's hustle does not fully compensate for recurrent administrative failures or the potential consequences of medication mismanagement and abrupt relocations. Families must decide whether the draw of affordable, personal care outweighs the likelihood of communication gaps, policy lapses, and the need for relentless oversight. The prudent path involves transparent conversations, independent checks of licensing and incident history, and a serious comparison with better-regulated options in the Kerrville area.
70 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Hill Country Outreach in Kerrville, TX! Our assisted living community is designed to provide a comfortable and enriching environment for our residents. We offer a wide range of amenities and care services to cater to the individual needs and preferences of our residents.
Our community features air-conditioned apartments that are fully furnished for convenience. Residents can enjoy their favorite TV shows with cable or satellite TV in their private rooms. For socialization and entertainment, we have indoor common areas, a gaming room, and a small library. There is also an outdoor space where residents can relax or engage in gardening activities.
We understand the importance of maintaining physical well-being, which is why we provide a fitness room and wellness center on-site. Our dedicated staff assists with daily living activities such as bathing, dressing, and transfers. We also offer medication management and diabetes care to ensure the health needs of our residents are met.
Meals at Hill Country Outreach are prepared by our skilled culinary team, taking into consideration special dietary restrictions. The dining experience is restaurant-style, providing delicious meals while fostering social interaction among residents.
In addition to the amenities and care services offered, we strive to create a vibrant community atmosphere through various activities. Residents can take part in community-sponsored events, resident-run activities, fitness programs, and planned day trips. We also offer transportation arrangements for non-medical purposes as well as doctor's appointments.
Located in Kerrville, TX, our community benefits from its proximity to local amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This ensures that our residents have easy access to necessary services and opportunities for leisure activities.
At Hill Country Outreach in Kerrville, TX, we prioritize the comfort and well-being of our residents. Our comprehensive amenities and care services aim to enhance their quality of life while promoting independence and social engagement within a supportive community environment.
This area of Kerrville, Texas offers convenient access to a variety of amenities and services that may be beneficial for seniors looking to live in the area. With several rental car options nearby, transportation is easily accessible for running errands or visiting loved ones. There are also plenty of cafes and restaurants within a short distance, providing ample dining options for meals out or social gatherings. For medical needs, there are several physician offices, pharmacies, and hospitals in the vicinity, ensuring healthcare services are readily available. Additionally, places of worship offer spiritual support and community connections. Overall, this area provides a mix of convenience and essential services that could make it a suitable choice for senior living.
Hill Country Outreach is located at 600 Leslie Drive, Kerrville, TX 78028 in Kerr County, Texas
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