Franklin Park Boerne

Pros

• The staff at Franklin Park Boerne is described as friendly, accommodating, and genuinely interested in getting to know residents and their needs.
• Residents enjoy a variety of engaging activities such as yoga, art classes, bingo, and exercise programs that keep them active and socially engaged.
• Many reviewers highlight the clean and well-maintained facilities, with beautiful amenities including game rooms, outdoor sitting areas, and dining rooms.
• The food served at Franklin Park is frequently praised for its quality and variety, with options available to suit different preferences.
• Families express peace of mind knowing their loved ones are safe, cared for, and in a community where staff members are patient and attentive.
• Reviewers appreciate the convenient location of the facility near local senior centers and various amenities that enhance residents' lifestyles.
• The positive experiences shared by residents indicate that they often feel a sense of community rather than just being in a facility.

Cons

• The response time for bathroom needs is unacceptable at 30 minutes, indicating a lack of adequate staff support.
• A medical condition was not addressed with the doctor for three days, highlighting a serious oversight in care.
• The facility did not wash clothes weekly as promised and neglected to clean essential areas like the toilet.
• Some staff members are indifferent or untrained, contributing to inconsistent care quality and feelings of neglect among residents.
• Caregivers appear distracted by their phones rather than engaging with residents, affecting the overall atmosphere.
• Management is often absent on the floor and lacks accountability for staff performance and resident care.
• Residents have limited outdoor access, leading to safety concerns when individuals wander outside unsupervised.
• There are reports of poor food quality and inappropriate meal options that do not consider residents' dietary needs, resulting in weight loss among some residents.
• Memory care is inadequately managed, causing distress for residents who do not want to be placed in lockdown facilities due to behavior deemed problematic by the staff.

Review

Franklin Park Boerne has drawn a range of feedback from families and residents, highlighting both its strengths and areas in need of improvement. One of the prevailing themes is the discrepancy in care quality, particularly for residents who require significant assistance. Families have reported concerns regarding response times for bathroom assistance, with some noting that a 30-minute wait is unacceptable for loved ones needing immediate help. Additionally, there were instances where medical conditions went unaddressed for days, raising important questions about the facility's communication and responsiveness to health concerns.

While many appreciate the community atmosphere at Franklin Park Boerne, others emphasize that it may not be suited to residents who require more comprehensive support. Some family members expressed satisfaction with the general environment but advised caution for those needing constant supervision or assistance. Comments on staffing levels surfaced frequently, with reports of caregivers being short-handed and occasionally distracted by their phones rather than focusing on resident needs. This ebbing level of care can significantly impact residents who thrive on engagement and interaction.

Despite these challenges, several reviewers noted that when staff are present and attentive, they are often found to be exceptionally caring and committed to their roles. The facility is described as warm and welcoming by many families who highlighted staff members' genuine interest in getting to know their loved ones personally. However, this positive experience appears to be inconsistent across shifts, as some transient employees seemed less engaged or trained than their regular counterparts.

Food service was another area receiving mixed reviews; while some praised the quality of meals offered at Franklin Park Boerne—indicating that menu choices could cater well to personal preferences—others noted dissatisfaction with food options available daily. A consistent breakfast menu was mentioned alongside feedback indicating that meals did not always align with residents’ abilities to eat comfortably, which points towards a potential area for management improvement.

The amenities provided by Franklin Park Boerne received high marks from visitors and families alike; features such as game rooms, outdoor seating areas, fitness activities like yoga, and access to various social interactions enhance community life for residents. Families appreciated having onsite services like doctors and hair salons due to their convenience. However, concerns about physical layout were raised; some visitors found the expansive nature of the facility intimidating or overwhelming for certain individuals.

Lastly, although some families felt reassured knowing their loved ones were in a safe environment where they could engage in stimulating activities—including bingo nights or exercise sessions—consistent reports indicated that better engagement strategies could benefit those reluctant or hesitant to participate alone. In summary, while Franklin Park Boerne offers a wealth of opportunities and facilities conducive to enriching senior lives in theory, operational shortcomings must be addressed decisively so all residents can confidently thrive within its walls. It stands out as an appealing option for many but requires careful consideration from families evaluating long-term placements based on individual needs.

This area of Boerne, Texas offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With several restaurants within close proximity, including options for fast food, Mexican cuisine, and pizza, residents can enjoy a diverse selection of dining options. Additionally, there are several physicians offices and urgent care centers nearby for easy access to medical care. Pharmacies such as Walmart Pharmacy and Walgreens are also conveniently located for prescription needs. For spiritual nourishment, there are churches of different denominations close by. The area also provides entertainment options with a movie theater just a short drive away. Overall, this part of Boerne offers a mix of essential services and recreational opportunities that make it an appealing option for senior living.

Restaurants

• Dog and Pony Grill (0.3 miles)
• Subway (0.4 miles)
• Raising Cane's Chicken Fingers (0.4 miles)
• Wendy's (0.6 miles)
• Sonic Drive-In (0.7 miles)
• La Mansion Mexican Restaurant (0.8 miles)
• Little Caesars Pizza (0.8 miles)

Physicians

• Boerne Acute Care Center (0.4 miles)
• Stahl Benjamin MD (0.4 miles)
• US Oncology (0.5 miles)
• Urgent Care & Occupational Health Centers of Texas, PA (0.6 miles)
• Ambulatory Strategies Physician Group (0.6 miles)
• Atkins, James H, Md - Texas Sinus Center (0.6 miles)
• My Urgent Care Clinic (0.7 miles)

Pharmacies

• Walmart Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Majors, Adam Len (0.7 miles)
• Annie's Apothecary (1.1 miles)
• Boerne Drug Company (1.8 miles)
• Annie's Apothecary (2.4 miles)
• CVS Pharmacy (5.2 miles)

Hospitals

• Hill Country Memorial (0.6 miles)
• Methodist Hospital (0.8 miles)
• Celebrity Care Medical Clinic (2.4 miles)

Cafes

• Longhorn Cafe (0.7 miles)
• Boerne Nutrition (0.8 miles)
• Starbucks (1.1 miles)
• Panera Bread (13.4 miles)
• Starbucks (13.5 miles)
• Kaffeinated Crepes and Coffee (13.7 miles)
• Starbucks (14 miles)

Places of Worship

• St Peter's Catholic Church (0.8 miles)
• Cross Community Fellowship (0.9 miles)
• First Baptist Church (1.1 miles)
• Community Bible Church (1.4 miles)
• Our Lady of Guadalupe Catholic Church (14.5 miles)

Theaters

• AMC CLASSIC Boerne 11 (1.6 miles)
• Santikos Palladium IMAX (13.8 miles)

Transportation

• Otten Brothers Taxidermy (5 miles)

Parks

• Kendall Co Parks & Rec (9.3 miles)
• Friedrich Wilderness Park (11.1 miles)
• Eisenhower Park (13.9 miles)