Riverview Nursing And Rehabilitation in Boerne, TX
Save1102 River Road, Boerne, TX 78006
For more information about senior living options: (844) 490-3973
Riverview Nursing and Rehabilitation in Boerne is best suited for families that prize a warm, caregiving culture and a true sense of community, where staff demonstrate genuine attentiveness and residents feel treated like people first. It can be a strong match for families who value a homelike atmosphere, an active therapy team, and ongoing improvements under new leadership. Those who need meticulous cleanliness, flawless daily operations, and crystal-clear, consumer-friendly financial terms may find this community falls short of expectations and should consider alternatives.
On the plus side, the facility earns praise for compassionate, engaged caregivers and a therapy program that residents and families notice and appreciate. Several reviewers highlight a staff that truly cares, creating a mood of kindness and empathy that permeates daily life. The new administrator and ownership are repeatedly cited as making thoughtful changes, with residents described as receiving high levels of care, and families feeling supported through transitions. The environment is repeatedly described as homelike and welcoming, with amenities like piano opportunities that add a sense of normalcy and enjoyment for residents who want to stay socially and creatively engaged.
Yet the darker undertow of the reviews cannot be ignored. Notable complaints center on cleanliness and maintenance, ranging from dirty interiors and unsanitary restrooms to rooms and furnishings that look worn or neglected. Several families recount communication gaps - missed phone calls, delayed updates, and frustration when trying to obtain information about loved ones. There are serious accusations about mistreatment, sedation, and staff behavior that undermine confidence in daily oversight, along with reports of language barriers and insufficient training. The discharge and refund policies emerge as a painful sore point for private-pay families, with one reviewer describing a rigid 30-day notice policy and a dispute over refunds that left a bad impression about governance and accountability.
These opposing threads create a clear calculus: the core strength is a compassionate, resident-centered culture backed by a forward-moving leadership team and a therapy program that can deliver meaningful daily benefit. The principal risks are structural and administrative - an aging building that has visible wear, inconsistent cleanliness, and a history of contentious interactions with families and questions about how policies are applied. For families who can tolerate limited physical polish and imperfect systems in exchange for a deeply caring staff and a supportive community, Riverview can still fulfill meaningful needs.
To make a confident decision, prospective residents should verify several practical realities during a visit. First, assess the current state of cleanliness and maintenance, and ask for a recent safety and sanitation audit or housekeeping schedule. Second, interrogate the administration about communication norms: how families are kept informed, how often calls are returned, and who to contact for urgent updates. Third, probe the staff mix and training - language capabilities, CNA and nursing staffing levels at different shifts, and how dementia or memory-care needs are managed in practice. Fourth, obtain a transparent understanding of billing, contracts, and the 30-day discharge or refund terms, requesting written summaries of policies and any exceptions. Fifth, observe whether residents appear engaged and well cared for in common spaces and during routine activities, including therapy sessions and recreational programs.
In the end, Riverview suits families prioritizing warmth, personal attention, and a palpable sense of community over pristine walls and flawless administrative processes. It is a credible choice for those who want a facility with a heart, a responsive therapy program, and visible improvements under new leadership. However, families who cannot reconcile aging infrastructure, inconsistent cleanliness, and opaque or rigid financial terms with ongoing care should actively explore other options. In Boerne and the wider San Antonio area, several facilities offer stronger guarantees around cleanliness, transparent pricing, and more predictable family communication - credentials that can be decisive for breach-sensitive transitions and dementia-care planning.
Riverview Nursing and Rehabilitation is a premier assisted living community located in the charming town of Boerne, TX. Our community offers a wide range of amenities and care services to ensure that our residents have everything they need for a comfortable and fulfilling lifestyle.
For those looking to enhance their personal appearance, we have an on-site beauty salon where residents can get pampered. Entertainment options are abundant with cable or satellite TV available in each room, as well as a gaming room and small library for relaxation. Our computer center provides internet access for those who wish to stay connected, while Wi-Fi/high-speed internet is also available throughout the community.
Residents can enjoy delicious meals prepared by our skilled culinary team in our dining room, which offers restaurant-style dining. Special dietary restrictions are accommodated to ensure that every resident's needs are met. For added convenience and flexibility, each apartment comes fully furnished with a kitchenette for those who prefer to prepare their own meals.
Maintaining an active lifestyle is important at Riverview Nursing and Rehabilitation, which is why we offer a fitness room and wellness center where residents can engage in various exercise programs tailored to their needs. Scheduled daily activities provide opportunities for socialization and engagement, while planned day trips allow residents to explore the local area. Resident-run activities also encourage involvement and creativity within the community.
Our care services are designed to meet the individual needs of each resident. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Medication management ensures that medications are taken correctly, while a mental wellness program promotes emotional well-being.
Transportation arrangements are offered for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination assists new residents in seamlessly transitioning into their new home.
Located near cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, Riverview Nursing and Rehabilitation provides easy access to essential amenities and services.
In our community, residents can enjoy a vibrant and supportive environment that promotes independence, socialization, and overall well-being. Come visit Riverview Nursing and Rehabilitation in Boerne, TX, and discover the exceptional care and amenities we offer.
Located in an easily accessible part of Boerne, Texas, this area offers a variety of amenities and services that cater to senior living needs. With several cafes nearby for socializing and enjoying a cup of coffee, pharmacies for convenient access to medication, and physicians for medical care, seniors will find everything they need within a short distance. The diverse range of restaurants provides options for dining out, while places of worship offer spiritual fulfillment. Close proximity to hospitals ensures quick medical attention if needed, and theaters and parks offer opportunities for entertainment and outdoor activities. Overall, this area provides a comfortable and convenient environment for seniors looking to settle down in Boerne.
Riverview Nursing And Rehabilitation is located at 1102 River Road, Boerne, TX 78006 in Kendall County, Texas
Riverview Nursing And Rehabilitation on seniors.fyi includes 12 photos including images showing interior, chandelier, decor, natural light, entrance, building, architecture, living room, and more.
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