Cibolo Creek

Pros

• The therapy team and nursing staff at Cibolo Creek provided exceptional care, making the patient's experience highly positive.
• Families appreciated the friendly and attentive staff, who treated residents like family and ensured their comfort.
• Many reviewers noted the cleanliness of the facility, describing it as spotless and homey despite its hospital-like nature.
• Communication from the staff was frequently praised, with family members feeling informed and reassured about their loved one's progress.
• Residents enjoyed various activities offered at the facility, contributing to an overall enjoyable experience during their stay.
• Several families expressed satisfaction with the quality of physical therapy provided, highlighting significant improvement in their loved ones' conditions.
• The dining area was described as nice, fostering a pleasant mealtime atmosphere for residents.

Cons

• The nursing staff was not friendly to the resident, leading to a feeling of depression.
• The facility is severely understaffed, resulting in patients lying in their own urine for extended periods.
• There were instances where a patient had to wait long periods for assistance after pulling the help light.
• A resident with memory issues experienced neglect, including being left in urine-soaked clothing for days and missed medication administration over multiple days.
• There was poor communication regarding care plans and discharge processes, leaving family members frustrated with unclear answers from the administration.
• An individual reported experiencing pain medication being withheld by a staff member, which they considered abuse.
• A bad smell, reminiscent of urine, was noted during visits to the facility, impacting the overall experience negatively.

Review

Cibolo Creek has become a focal point in conversations regarding rehabilitation and nursing care, with a variety of experiences shared by family members of patients. The facility appears to provide commendable care for some residents, highlighted by the positive experiences of those who have had their loved ones stay there after hospitalization or for therapy. Many reviewers praised the staff's warm and supportive demeanor, demonstrating an approach that makes patients feel like family. A common thread seen in multiple reviews is the quality of the therapy teams and nursing staff, who are noted for their dedication and level of communication with families about their loved one's progress. For instance, one reviewer mentioned receiving daily updates on their father's physical therapy, appreciating how involved they felt in his recovery process.

However, alongside these positive sentiments lie numerous concerns regarding staffing levels and general management within the facility. Some reviewers pointed out issues such as understaffing, which led to delays in patient care. One spouse of a patient voiced serious grievances about their husband being left in his urine due to a lack of assistance from staff members. This lack of timely support not only raises questions about hygiene but also highlights critical gaps in patient monitoring and care delivery. Moreover, several individuals reported feeling frustrated that basic needs were not met consistently—something that should be a fundamental aspect of any reputable care facility.

Another area generating mixed feedback was related to activities and engagement at Cibolo Creek. While some visitors appreciated the planned activities available for residents—like bingo or worship services—others noticed that attendance dwindled significantly over time. This decline might relate back to concerns surrounding the activities coordinator's effectiveness; some guests reported never seeing this individual around during visits. Residents often thrive on meaningful engagement tailored to their interests, thus having someone dedicated to arranging these activities could greatly enhance overall resident satisfaction.

The environment itself saw varying opinions; while many described Cibolo Creek as clean and home-like—contrasting it favorably against other facilities—the presence of unpleasant odors raised red flags for others. Issues such as lingering smells linked to inadequate sanitation practices impacted some family members' perceptions of cleanliness at Cibolo Creek. Residents spent substantial amounts of time unattended or were affected by poor hygiene conditions during specific visits, shedding light on potential systemic issues related to staffing shortages and overall management resolve.

Food service emerged as another point worth discussing. Reviews indicated differing perspectives regarding meal options provided at Cibolo Creek; while some loved ones enjoyed healthy choices available on-site—alluding positively towards dietary health—others expressed disappointment over limited selections offered. Dietary preferences can be varied among residents; hence it's crucial for facilities like Cibolo Creek to cater not only to standards but also ensure personalized preferences align with nutrition provided.

In conclusion, while Cibolo Creek boasts strong points with its workforce dedication toward patient rehabilitation through quality therapies and attentive communication with families throughout processes—as well as maintaining well-kept living environments—it grapples significantly with operational shortcomings rooted primarily in staffing levels across various departments including nursing and activity coordination roles essential for fostering holistic resident care experience. Families navigating assisted living or skilled nursing options must carefully weigh reviews while considering what matters most concerning consistency in essential services when selecting proper accommodations for their loved ones amidst such diverse feedback reflecting both remarkable strengths alongside notable challenges at Cibolo Creek Nursing Center.

Cafes

• Longhorn Cafe (0.4 miles)
• Boerne Nutrition (1.2 miles)
• Starbucks (1.9 miles)
• Panera Bread (13.8 miles)
• Starbucks (13.8 miles)
• Kaffeinated Crepes and Coffee (14.1 miles)
• Starbucks (14.4 miles)

Pharmacies

• Majors, Adam Len (0.6 miles)
• Annie's Apothecary (1.2 miles)
• Walgreens (1.3 miles)
• Walmart Pharmacy (1.4 miles)
• Boerne Drug Company (1.7 miles)
• Annie's Apothecary (2.9 miles)
• CVS Pharmacy (5.5 miles)

Physicians

• My Urgent Care Clinic (0.6 miles)
• Vision Source Boerne (1.2 miles)
• Ambulatory Strategies Physician Group (1.2 miles)
• Urgent Care & Occupational Health Centers of Texas, PA (1.2 miles)
• Atkins, James H, Md - Texas Sinus Center (1.2 miles)
• US Oncology (1.3 miles)
• Boerne Acute Care Center (1.3 miles)

Restaurants

• The Dodging Duck Brewhaus & Restaurant (1 miles)
• La Mansion Mexican Restaurant (1.2 miles)
• Mary's Tacos (1.2 miles)
• Skinny Cat (1.2 miles)
• Cibolo Creek Brewing Co. (1.2 miles)
• The Creek Restaurant (1.3 miles)
• Dog and Pony Grill (1.3 miles)

Places of Worship

• Cross Community Fellowship (1.2 miles)
• St Peter's Catholic Church (1.3 miles)
• Community Bible Church (1.5 miles)
• First Baptist Church (1.7 miles)
• Bulverde Baptist Church (15.2 miles)

Hospitals

• Hill Country Memorial (1.6 miles)
• Methodist Hospital (1.8 miles)
• Celebrity Care Medical Clinic (2.7 miles)

Theaters

• AMC CLASSIC Boerne 11 (2.2 miles)
• Santikos Palladium IMAX (14.2 miles)

Transportation

• Otten Brothers Taxidermy (5.9 miles)

Parks

• Kendall Co Parks & Rec (9.1 miles)
• Friedrich Wilderness Park (11.5 miles)
• Eisenhower Park (14.2 miles)
• Guadalupe River State Park (14.5 miles)