SunBridge Care & Rehabilitation for Katy

Pros

• Oakmont of Katy provides attentive and caring assistance to patients, making them feel blessed to have their loved ones there.
• The staff at Oakmont of Katy treats residents and their families like royalty, providing amazing care and attention.
• The love and care received at Oakmont of Katy was a true godsend for one resident's mother who stayed there for nine years before passing away.
• The staff addresses concerns, discusses them, and finds solutions at Oakmont of Katy. They have long-standing employees who have been there for many years.
• The head of nursing and the head of dietary at Oakmont of Katy are fabulous and work hard to accommodate specific needs and preferences.
• Oakmont of Katy offers social activities such as happy hours, socials, and church services, providing a well-rounded experience for residents.

Cons

• The facility failed to provide the necessary medical attention, resulting in the death of a resident.
• There has been no response or action from Diversicare regarding a complaint about the lack of medical care.
• The facility is described as horrible and not suitable for healthcare or rehabilitation.
• Residents are fed undesirable and inappropriate food, with no meal choices or dietary options.
• The staff is negligent in responding to falls and call bells from residents.
• Visitors are not acknowledged or required to sign in for visitation.
• The facility did not properly care for a resident, leading to their sickness and eventual death.
• Management and aides are rude, unhelpful, and do not provide quality nursing staff.
• There has been a noticeable drop in the quality of care after a management change and high turnover in staff at the facility.

Review

Oakmont of Katy, a senior living facility, has received mixed reviews from various individuals with personal experiences. One individual shared their positive experience, stating that their father has been living at Oakmont for three years and requires assistance for everything due to his inability to stand on his own. They expressed gratitude towards the attentive and caring staff.

However, another reviewer had a tragic experience with the facility. They claimed that their mother passed away due to a lack of medical attention. The reviewer alleged that despite their explicit instructions to take their mother to the hospital, the staff at Oakmont failed to do so until she became unresponsive. This delay resulted in a hopeless diagnosis by heart surgeons, according to the reviewer.

Contrary to this negative review, another individual praised Oakmont of Katy for the exceptional care provided to their mother over a period of nine years before her passing. They acknowledged that no nursing home can be perfect but commended the staff for addressing concerns and finding solutions whenever necessary. Additionally, they highlighted the long tenures of many staff members as a positive aspect.

On the other hand, there is another scathing review cautioning others about Oakmont of Katy. The reviewer emphatically stated that the facility is horrible and not suitable for healthcare or rehabilitation purposes. They claimed that residents are being fed undesirable and inappropriate meals without any choice or consideration for dietary restrictions. Furthermore, they alleged that nursing staff is rarely present when residents fall or require assistance.

Another negative review described similar concerns regarding poor care at Oakmont of Katy. The reviewer expressed disappointment with their loved one's treatment, noting instances where staff members ignored pleas for assistance or failed to notify them promptly about health issues such as pneumonia and dehydration. While they did not witness any verbal abuse, they ultimately lost their loved one four days later.

Lastly, two reviewers mentioned rude management and aides at Oakmont of Katy who allegedly provided insufficient guidance or support when needed. Additionally, one reviewer mentioned a decline in the quality of care and staff turnover since a management change, although they acknowledged efforts made by the heads of nursing and dietary to accommodate their loved one's needs.

In conclusion, Oakmont of Katy has received both positive and negative feedback from reviewers. While some appreciate the attentive and caring nature of the staff, others have shared distressing experiences regarding inadequate medical attention and poor care. The facility's management, food quality, staffing levels, and responsiveness have all come under scrutiny. It is important for potential residents and their families to carefully consider these reviews when making decisions about senior living options.

Restaurants

• Olive Garden (0.3 miles)
• Jimmy Changas (0.6 miles)
• Bombshells (0.8 miles)
• McDonald's (0.8 miles)
• Joy Love Burgers (0.9 miles)
• Captain Tom's Seafood & Oyster (0.9 miles)
• Luby's (1 miles)

Physicians

• Texas Dermatology (0.4 miles)
• Mann Eye Institute (1 miles)
• Southwest Asthma & Allergy Associates (1.1 miles)
• Katy Family Physicians (2.3 miles)
• Kelsey-Seybold Clinic (2.3 miles)
• Cinco Ranch | Kelsey-Seybold Clinic (2.6 miles)
• Texas ENT Specialists (2.7 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• The Alley (1.8 miles)
• Starbucks (2.3 miles)
• Starbucks (3.9 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.6 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)

Theaters

• Cinemark (1.9 miles)
• AMC Katy Mills 20 (4.2 miles)

Places of Worship

• Second Baptist Church, West SecondKids (2.1 miles)
• Redeemer Community Church (4.2 miles)
• Current ...A Christian Church (4.4 miles)
• Life Church (4.5 miles)

Transportation

• Uhaul (2.1 miles)
• West Houston Airport (4.5 miles)

Hospitals

• Memorial Hermann Katy Hospital (2.6 miles)

Parks

• Castello Lakes Park (3.6 miles)
• Mary Jo Peckham Park (4.8 miles)